Efficient record-keeping is crucial for psychiatric practices. Luminello’s EHR reduces paperwork, automates workflows, and enhances patient care. While users wish for greater customizability with invoices and superbills, it remains a reliable solution for mental health professionals to streamline operations and focus on patient support. Explore the software today!

Luminello Specifications

Appointment Management/Scheduling

e-Prescriptions

Lab Integration

Patient Portal

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What Is Luminello?

Overview

Luminello, now part of SimplePractice, is a cloud-based EHR and practice management software that caters to the needs of psychiatry clinics and behavioral healthcare organizations. It allows clinicians to automate their workflows and manage patient medical records. Luminello provides a comprehensive suite of tools for managing patient information, scheduling appointments, conducting virtual care, billing and invoicing, and secure messaging between providers and patients. 

What Is Luminello Best For?

Luminello is best known for its intuitive calendar and scheduling features, which streamline appointment management for mental health professionals. The platform offers an online calendar with drag-and-drop functionality, automated reminders, and online booking through the patient portal, enhancing both provider efficiency and patient convenience. 

Luminello Pricing

The vendor offers the following standard pricing options for its users: 

  • Starter – Starting at $29/month  
  • Essential – Starting at $69/month  
  • Plus – Starting at $99/month 

Get in touch with our sales team to secure a personalized Luminello pricing quote for your practice. 

Disclaimer: The pricing is subject to change. 

Get in touch with our sales team to secure a personalized pricing quote for your practice.

Disclaimer: The pricing is subject to change. 

Luminello Integrations

The software has not provided any information regarding its third-party integrations. 

How Does Luminello Work?

Here’s how to get started with the software after its successful installation:

  • Log in using your credentials
  • Luminello will verify your license and sign a BAA (Business Associate Agreement)
  • Choose a subscription plan that meets your needs and budget
  • Customize your EHR settings and preferences to match your practice's needs
  • Begin entering patient data into the EHR system and provide training to your team
  • Schedule your appointments, billing, and other practice management tasks
  • Use Luminello's telepsychiatry platform to conduct secure video sessions with patients remotely
If you need more information, schedule a free Luminello demo today and get a teaser of the software's capabilities along with Luminello reviews.

Who Is Luminello For?

The software is useful for the following:

  • Psychiatrists
  • Psychologists
  • Social workers
  • Therapists

Is Luminello Right For You?

Are you considering switching to an online-based practice or integrating telehealth services? Luminello could be the right fit for you. With its industry-leading scheduling, notes, billing, and telehealth tools, this innovative EMR system makes seamless virtual care delivery simple. 

All Luminello's systems are secure and compliant with HIPAA regulations. Robust permission controls allow access only to authorized users. The platform is trusted by 225,000 practitioners and is highly scalable, adapting as your practice grows. Its flexibility makes it a great fit for solo practitioners as well as large enterprises. 

Still not sure if it's the right choice for you? Start your free trial or contact us at (661) 384-7070 and let our experienced team assist you in making an informed decision.

Luminello Features

Luminello software allows clinicians to document patient notes, intake forms, SOAP notes, vital signs, rating scales and lab notes efficiently in one integrated system. Clinicians can create custom templates to standardize their notes. Templates can automatically prefill responses from intake forms and questionnaires. Additionally, its text snippets save time by allowing clinicians to define commonly used phrases.

how it worksSee How It Works

Includes features like an online calendar, appointment reminders and the ability to book appointments online through the patient portal for flexibility and convenience. Patients can see their upcoming appointment details and available time slots when logging into their portal. Clinicians can set specific time slots available for online booking and customize their cancellation policies.

how it worksSee How It Works

Integrates scalable measurement tools to systematically track patient outcomes over time and allow clinicians to review their quality of care and compare results to practice benchmarks. Clinicians can choose from common rating scales and questionnaires and send them to patients digitally. Auto-population of scale responses simplifies documentation. Practice-wide and clinician-level reports offer insights.

how it worksSee How It Works

Supports billing functions like credit card processing, automatic claim submissions to insurance providers through an integrated EDI partner, and tools to manage accounts receivables and track claim statuses. Patients can view statements and pay balances online through their portal for added convenience. Invoices can be automatically sent and paid on scheduled due dates. Detailed reports help clinicians manage revenues.

how it worksSee How It Works

Provides e-prescribing capabilities including controlled substances, formulary checks, prescription refills and cancellations directly within the EMR for efficiency and accuracy. Prescriptions can be added to notes in one click. Integrated medication references assist with treatment decisions. A multi-step verification process ensures regulatory compliance.

how it worksSee How It Works

Pros and Cons of Luminello

Pros

  • Provides efficient credit card payments
  • E-prescribing helps reduce errors in manual prescriptions
  • Offers core EMR/EHR features to enhance workflows
  • Enhanced documentation with flexible charting
  • Offers revenue cycle management, and treatment plans that increase productivity through popular comparisons

Cons

  • Telehealth may glitch at times
  • Training videos can be more expansive

Luminello Pricing

Starter

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What's Included

  • Basic diagnostic and treatment plans

  • Progress notes

  • Integrated measurement-based care

  • EHR mobile app

  • Unlimited clients

  • Paperless intakes

  • Client Portal

  • Client Portal mobile app

  • Diagnosis and treatment plans

  • Integrated measurement-based care

Essential

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What's Included

  • Everything in Starter, plus:

  • Customizable treatment plans

  • Appointment reminders

  • Customizable reports and analytics

  • Add Wiley Treatment Plan

  • Online appointment requests

  • Secure client messaging

  • Monarch directory

  • Professional website

  • Analytics dashboard

Plus

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What's Included

  • Everything in Essential, plus:

  • Advanced calendar features

  • Advanced reporting tools

  • Group appointments

  • Add group telehealth

  • 35 free insurance claims/month

  • Calendar sync

  • Appointment request widget

  • Advanced calendar filters

  • Client waitlist

Luminello Reviews

Overall Rating

4.1

134 Review(s)

Rating Distribution

5

star

(64)

4

star

(35)

3

star

(25)

2

star

(3)

1

star

(7)

January 2024

too expensive for solo practitioners

Windsong

Medical Practice

Ease of use

5

Value for money

3

Customer Support

6

Functionality

5

Pros

The only thing I like about this software is the fact that it helped me setting e-prescription.

Cons

For solo telepsychiatry, Luminello lacks lab integration, and additional billing fees are unreasonably high. Moreover, over 30% of claims submitted through APEX/Luminello are rejected, and there is a lack of support and guidance.

December 2023

Too complicated

Anonymous

Not Specified

Ease of use

6

Value for money

2

Customer Support

3

Functionality

5

Pros

I don't recommend it for groups, it might be better for solo practitioners.

Cons

I can describe billing with Luminello as chaotic, compounded by poor customer service. The billing process involves two different clearinghouses, leading to confusion and missing ERAs for over 10 weeks. Also some billing setup errors were incorrectly attributed to the user despite being caused by Luminello's mismanagement.

November 2023

A really helpful EMR

Ozan

Mental Health Care

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

I like the fact that it is affordable and also that the prescribing software is also very helpful.

Cons

I had some issues with Luminello while generating new windows between patient charts, disrupting workflow.

Frequently Asked Questions

Luminello pricing has been categorized into three options: starter, essential and plus. You can contact us for more information.