Luminello Software

Luminello

Claimed

Claimed

134 Review(s)

Overview

Efficient record-keeping is crucial for psychiatric practices. Luminello’s EHR reduces paperwork, automates workflows, and enhances patient care. While users wish for greater customizability with invoices and superbills, it remains a reliable solution for mental health professionals to streamline operations and focus on patient support. Explore the software today!

Overall Rating

Based on 134 users reviews

4.1

Rating Distribution

Positive

74%

Neutral

21%

Negative

5%

Starting Price
Starting at $29

/month

Luminello Specifications

Appointment Management/Scheduling

e-Prescriptions

Lab Integration

Patient Portal

View All Specifications

What Is Luminello?

Overview

Luminello, now part of SimplePractice, is a cloud-based EHR and practice management software that caters to the needs of psychiatry clinics and behavioral healthcare organizations. It allows clinicians to automate their workflows and manage patient medical records. Luminello provides a comprehensive suite of tools for managing patient information, scheduling appointments, conducting virtual care, billing and invoicing, and secure messaging between providers and patients. 

What Is Luminello Best For?

Luminello is best known for its intuitive calendar and scheduling features, which streamline appointment management for mental health professionals. The platform offers an online calendar with drag-and-drop functionality, automated reminders, and online booking through the patient portal, enhancing both provider efficiency and patient convenience. 

Luminello Pricing

The vendor offers the following standard pricing options for its users: 

  • Starter – Starting at $29/month  
  • Essential – Starting at $69/month  
  • Plus – Starting at $99/month 

Get in touch with our sales team to secure a personalized Luminello pricing quote for your practice. 

Get in touch with our sales team to secure a personalized pricing quote for your practice.

Disclaimer: The pricing is subject to change. 

Luminello Integrations

The software has not provided any information regarding its third-party integrations. 

How Does Luminello Work?

Here’s how to get started with the software after its successful installation:

  • Log in using your credentials
  • Luminello will verify your license and sign a BAA (Business Associate Agreement)
  • Choose a subscription plan that meets your needs and budget
  • Customize your EHR settings and preferences to match your practice's needs
  • Begin entering patient data into the EHR system and provide training to your team
  • Schedule your appointments, billing, and other practice management tasks
  • Use Luminello's telepsychiatry platform to conduct secure video sessions with patients remotely
If you need more information, schedule a free Luminello demo today and get a teaser of the software's capabilities along with Luminello reviews.

Who Is Luminello For?

The software is useful for the following:

  • Psychiatrists
  • Psychologists
  • Social workers
  • Therapists

Is Luminello Right For You?

Are you considering switching to an online-based practice or integrating telehealth services? Luminello could be the right fit for you. With its industry-leading scheduling, notes, billing, and telehealth tools, this innovative EMR system makes seamless virtual care delivery simple. 

All Luminello's systems are secure and compliant with HIPAA regulations. Robust permission controls allow access only to authorized users. The platform is trusted by 225,000 practitioners and is highly scalable, adapting as your practice grows. Its flexibility makes it a great fit for solo practitioners as well as large enterprises. 

Still not sure if it's the right choice for you? Start your free trial or contact us at (661) 384-7070 and let our experienced team assist you in making an informed decision.

Luminello Features

Luminello software allows clinicians to document patient notes, intake forms, SOAP notes, vital signs, rating scales and lab notes efficiently in one integrated system. Clinicians can create custom templates to standardize their notes. Templates can automatically prefill responses from intake forms and questionnaires. Additionally, its text snippets save time by allowing clinicians to define commonly used phrases.

See How It Works

Includes features like an online calendar, appointment reminders and the ability to book appointments online through the patient portal for flexibility and convenience. Patients can see their upcoming appointment details and available time slots when logging into their portal. Clinicians can set specific time slots available for online booking and customize their cancellation policies.

See How It Works

Integrates scalable measurement tools to systematically track patient outcomes over time and allow clinicians to review their quality of care and compare results to practice benchmarks. Clinicians can choose from common rating scales and questionnaires and send them to patients digitally. Auto-population of scale responses simplifies documentation. Practice-wide and clinician-level reports offer insights.

See How It Works

Supports billing functions like credit card processing, automatic claim submissions to insurance providers through an integrated EDI partner, and tools to manage accounts receivables and track claim statuses. Patients can view statements and pay balances online through their portal for added convenience. Invoices can be automatically sent and paid on scheduled due dates. Detailed reports help clinicians manage revenues.

See How It Works

Provides e-prescribing capabilities including controlled substances, formulary checks, prescription refills and cancellations directly within the EMR for efficiency and accuracy. Prescriptions can be added to notes in one click. Integrated medication references assist with treatment decisions. A multi-step verification process ensures regulatory compliance.

See How It Works

Pros And Cons of Luminello

Pros

  • Provides efficient credit card payments

  • E-prescribing helps reduce errors in manual prescriptions

  • Offers core EMR/EHR features to enhance workflows

  • Enhanced documentation with flexible charting

  • Offers revenue cycle management, and treatment plans that increase efficiency

Cons

  • Telehealth may glitch at times

  • Training videos can be more expansive

Luminello Pricing

Disclaimer: The pricing details were last updated on Sep 08, 2025 from the vendor's website. Please contact us for a tailored pricing list.

Luminello Reviews

Total 134 reviews

4.1

All reviews are from verified customers

Rating Distribution

5

Stars

48%

4

Stars

26%

3

Stars

19%

2

Stars

2%

1

Stars

5%

Share your experience

W

Windsong

Medical Practice, 1-10 employees

More than a year

2.0
January 2024

too expensive for solo practitioners

Pros

The only thing I like about this software is the fact that it helped me setting e-prescription.

Cons

For solo telepsychiatry, Luminello lacks lab integration, and additional billing fees are unreasonably high. Moreover, over 30% of claims submitted through APEX/Luminello are rejected, and there is a lack of support and guidance.

Rating Distribution

Ease of use

5

Value for money

3

Customer Support

6

Functionality

5

A

Anonymous

Not Specified, 1-10 employees

More than a year

2.0
December 2023

Too complicated

Pros

I don't recommend it for groups, it might be better for solo practitioners.

Cons

I can describe billing with Luminello as chaotic, compounded by poor customer service. The billing process involves two different clearinghouses, leading to confusion and missing ERAs for over 10 weeks. Also some billing setup errors were incorrectly attributed to the user despite being caused by Luminello's mismanagement.

Rating Distribution

Ease of use

6

Value for money

2

Customer Support

3

Functionality

5

O

Ozan

Mental Health Care, 1-10 employees

More than a year

4.0
November 2023

A really helpful EMR

Pros

I like the fact that it is affordable and also that the prescribing software is also very helpful.

Cons

I had some issues with Luminello while generating new windows between patient charts, disrupting workflow.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Frequently Asked Questions

Luminello pricing has been categorized into three options: starter, essential and plus. You can contact us for more information.

Luminello EMR features are mainly used by mental health professionals like therapists, psychologists, psychiatrists, and social workers.

Yes, Luminello has a responsive web design that adapts to phone and tablet screens for access on the go.

Luminello, now SimplePractice, offers support via phone, email, live chat, webinars, and video sessions. They also offer online resources through their support center.

Luminello's user interface is available in English. Customers can request translation of certain tools to other languages.

Yes, Luminello offers a mobile app.

No, Luminello is not free.

Yes, Luminello offers an API.