Examining the Options: Top MatrixCare reviews

Pros

This tool consolidates information from different departments which eventually helps in reduces the paper files.

Cons

Reports lack the depth of information we need on a single report.

Pros

I found this software really easy and simple to us. I am also a fan of their customer service because its always accessible.

Cons

The resident trust module needs some updates.

Pros

Navigating this software is not difficult and with great support and all necessary tools at my fingertips everything else become more simple!

Cons

They need to waive off upgrade fee because its too much.

Pros

Matrixcare is incredibly user-friendly and quick to learn, which has been a huge plus for me. It makes our daily tasks so much easier by streamlining workflows and speeding up order verification. I don't have to worry about complicated processes, and I can focus more on patient care. For anyone looking for an efficient, accessible EHR system, Matrixcare has definitely been a great choice!

Cons

The software lacks integration with labs and the EMAR can be cluttered at times.

Pros

Been using this product for quite some time and I find it very easy to operate and use in terms of documentation and updating notes.

Cons

There is nothing major to report here, the flexible nature of this software is really helpful for us.

Pros

Matrixcare combines everything we need in one place, scheduling, communication, EHR functionality and more. It's amazing to have all of these essential tools integrated so we don't have to juggle multiple platforms. I really appreciate the convenience and efficiency that this all-in-one approach brings to our practice. It keeps everything organized and accessible, making our workflow much smoother.

Cons

There is limited functionality in the report writing and they should introduce more formatting options in the coming days.

Pros

The implementation was great and we are happy with the frequency of updates. They took a survey to determine our requirements and got everything right in the customization phase. The comprehensive features cover all our EHR needs.

Cons

We have no complaints so far.

Pros

The software is easy to navigate which allows me to move swiftly from building to building.

Cons

I wish immunizations could transfer from preventative health to MDS seamlessly.

Pros

This software is so well-organized that I think its a must have for everyone in the healthcare department.

Cons

The software occasionally goes down for maintenance, sometimes during important documentation periods which is frustrating.

Pros

I really like the billing features in this software. The customer support is also available 24/7 and guides you through the whole process very nicely.

Cons

They keep increasing the price without any updates,this can drive potential customers away.

Pros

Its a good software with easy navigation, Its really easy to find what youre looking for with MatrixCare.

Cons

The device malfunctions at times which can cause delays in my work.

Pros

Its user friendly and easy to operate. We also had a lot of help with set-up and preparation when we first started using it.

Cons

Reporting and making improvements can be time-consuming which is my least favorite aspect of this thing.

Pros

It really helped to facilitate our HealthCare workers. It is User friendly and manageable for starters and managing records and updating them has become easier. Thanks MatrixCare.

Cons

Some employees complained of trouble logging into the database and the system also glitches from time to time.

Pros

This software is user-friendly and I really like that the customer service is always there to help.

Cons

While Matrixcare has a lot to offer, there's one small area I think could be improved. In the A/P section under miscellaneous vendor, the space for typing check information is limited to three lines, which often isn't enough. Adding a fourth line would be very helpful for capturing all the necessary details. It's a minor tweak, but one that would make a difference for us in managing vendor payments.

Pros

Implementing Matrixcare was an easy process, which made the transition so much smoother for our team. The forms are easily customizable, so we can adjust them to meet our specific needs without any problem. Both our clinicians and billing teams find it user-friendly, and it integrates seamlessly with Great Plains and other software we use. This flexibility has been a big plus and has made Matrixcare a great fit for our practice.

Cons

I would love to see improved communication with our assisted living communities.

Pros

I like Matrix Care for its user-friendly onboarding process as it makes it easy for new hires to use error-free. Highly recommended for new companies.

Cons

Additional APIs for integration into our other systems would be better and beneficial.

Pros

It is easier to use than the ones we were previously using. The customer support is amazing and billing makes everything so much easier.

Cons

It is difficult to find reports based on demographics.

Pros

It is designed for growth and makes uploading documents very easy for us. The customer support is the best.

Cons

It does not have quick view features where we can get a summary of all the patients from the last 24 hours.

Pros

It has a user-friendly design and we can integrate the pharmacy module with it to manage prescriptions.

Cons

There are issues with the VPN and it often does not connect.

Pros

Training was great and we are equipped to handle all kinds of files and bills with Matrix.

Cons

They should introduce customization in the security feature so we can keep our records safe on our own terms.