“Loving it so far!”

Pros

We can create medical reports with ease. The scheduling module is a life-saver and everything just falls into place. Insurance claim management is especially useful.

Cons

It is a bit tricky to look up information and find exactly what you need to know.

“We use it for billing”

Pros

I like how simple it is to navigate. Anyone can pick it up immediately. They answered all my questions and quelled my concerns immediately.

Cons

I have not had any complaints about the software.

“Great software for practice management”

Pros

It is easier compared to the other software I have used in the past. The ladies we have in our office are happy now they dont have to make calls. Customer service is always courteous and treats each complaint with importance and respect.

Cons

We have no issues with the software at the moment.

“My personal favourite”

Pros

After the installation of this software, I dont have to spend hours training them. Super user-friendly.

Cons

Not many negative things to say. MDConnection EHR software had a feature that I loved using but it doesnt have it anymore.

“MDConnection Review”

Pros

It generally works without interruption and easy to use.

Cons

Several functions do not work when I try to use them, and even though I involve customer support, they have never resolved the issues. They generally comment that it works correctly on their end, which doesn't help me at all. I have given up, and as a result, I spend a lot of time and effort manually doing things that the software should do.

“Best Service for the money”

Pros

The software is easy to understand and use. The customer support was wonderful, providing me with a hands-on test drive of the software to ensure it was right for me. The software worked well with cleaning house, medical professionals, and insurance companies. Any "bugs" were taken care of quickly.

Cons

The monthly fees for the software are higher than others, and while I feel the service is worth it, it can be cost-prohibitive for a small practice. The functionality of the software is great, though.

“Great place to start”

Pros

The reports are good. I find it easy to use, though it takes some work up front.

Cons

It takes time to get it set up, and I needed support help.

“Quality of MD Connections”

Pros

I find it to be a very efficient program that is very user-friendly. I can easily navigate from one screen to another.

Cons

The only issue I have is that I have to enter payments separately when posting them.

“Easiest Billing System!!”

Pros

MDConnection is user-friendly, easy to access no matter where I am, and easy to follow!

Cons

I see features on my portal that I don't use.

“UP TO PAR PROGRAM”

Pros

THIS IS ONE OF THE BEST PROGRAMS I HAVE USED! THE MOST IMPORTANT THING IS THAT THIS PROGRAM HARDLY EVER CRASHED!

Cons

I spend a lot of time and effort manually doing things that the software should do.

“Great software!”

Pros

I am very new to this software, but so far I find it very user-friendly. The automatic eligibility check makes the office staff very happy and efficient. The automatic posting is also great. The software is easy to use. I interface between EMR- Elationhealth and MDConnection, and both software are excellent.

Cons

I have no complaints with their software and would highly recommend it to anyone looking to improve their practice management software.

“Average software”

Pros

I appreciate the appointment scheduling, handling of denied claims with the clearing house and MDConnections, and I like the messaging in the system.

Cons

The clearinghouse was not familiar with NYS insurance companies. I find the auto-posting and remittance process to be very confusing.

“Demetress Crockett's Review”

Pros

I admire how user-friendly it is and the support from the Customer Support Staff.

Cons

Ask me in a year because I don't have any complaints. I haven't had an issue.

“User-Friendly Billing Software with Top-Notch Support”

Pros

MDConnection is a user-friendly product that offers great support and addresses my concerns or questions the same day, even after hours.

Cons

The system does not yet have real-time insurance verification with their new clearinghouse. From what I hear, they are currently working on it.

“I love MDConnection”

Pros

This software is easy to learn and maneuver around. It gets the job done, and the customer support is awesome!

Cons

I'm still learning the software, but I have not found anything I don't like yet.