...

Pros

  • Seamlessly integrates with apps

  • Simple customization options

  • Quick Report Data Retrival

Cons

  • Features lack automation

  • Technical support can improve

  • Takes time to adapt to software

Total 23 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

74%

4

Stars

26%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

Y

Yusuf

Alliance Wellness Center, 1-10 employees

5.0
February 2023

Easy and enjoyable experience

Pros

I enjoy MedEZ because of its ease of use. I recommend it to all mental wellness centers and their customer support team will make sure your transition is smooth.

Cons

I haven't found any cons on my end.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

S

Sindy

I.B Medical, 11-50 employees

5.0
February 2023

Loving the free trial so far

Pros

It's a simple interface that's easy to get the hang of. Also, the dashboard is nice and we can add billing and other functions too.

Cons

There are no cons to talk about here.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

S

Stan

Oglethorpe Inc, 11-50 employees

5.0
January 2023

Best value for the price

Pros

A great team to work with. They know what we want and have customized it according to that. The security is also solid. Impressive, very nice.

Cons

I think they should create a roadmap for employees and users to help manage the software more easily.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

8

L

Lois

Park Lane Medical Center, 11-50 employees

5.0
November 2022

Efficient claims management

Pros

All the features are compliant with HIPAA codes. We can sort through electronic records and the templates are specialized to our field as well.

Cons

I have no complaints. The software is amazing.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

S

Susan

Lifestyle Counseling, 1-10 employees

5.0
October 2022

Helpful customer service

Pros

It is easy to get trained on and the staff helps us out no matter what time it is. We can edit the forms and make the templates our own with customization.

Cons

I haven't encountered any cons.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kim

Aspire Wellness Center, 11-50 employees

5.0
August 2022

All-in-one platform

Pros

It is a scheduling, billing, health record management solution that makes processing information so much easier. We are able to conduct video conference calls through it too.

Cons

Some things were beyond customization, which was a bit inconvenient.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

J

Joe

Billing Coordinator , 11-50 employees

5.0
June 2022

Simple & quick to explore

Pros

The program has been a blessing, it made my work a ton less demanding. Everything is exceptionally open and labeled amazingly well. The client benefit individuals at MEDEZ are the leading. I have used this tool with two mental healthcare offices and would suggest it to anybody looking to do mental wellness.

Cons

NO CONS.......

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

Gensie

Medical Practice, 1-10 employees

4.0
May 2022

Affordable & efficient tool

Pros

The software is a complete package with all the features. Its quality is incomparable to others. Besides this, it also provides excellent customer service.

Cons

Everyone among us is able to access the information of the patients and it is sometimes awkward when everyone can see the information. I think this should be resolved.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

AK

Albert K

Aspire Wellness Center, 11-50 employees

4.0
April 2022

Worth the price

Pros

For the price, this is a really well-integrated EMR. It offers great functionality and works smoothly, making it a solid choice for what you're paying.

Cons

The treatment plan can't be customized which is a bit frustrating.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

9

KH

Kim Holand

Medical Health Care, 11-50 employees

4.0
March 2022

Budget-friendly product

Pros

It has an excellent support system. It also contains several excellent features including scheduling and billing which are inexpensive.

Cons

It is not fully customizable. There are some things that cannot be modified.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

H

HillGenise

Chesapeake Healthcare Center, N/A employees

4.0
January 2022

MedEZ meets my expectations

Pros

It is really comprehensive..it lets me do everything, from scheduling to managing documents and even billing. And their customer service? Honestly, it's the best I've experienced. I have no doubts about that!

Cons

It would be helpful if there was some way to secure information from certain providers. We are a practice in a small town and hence at times relatives of patients might have access to the information which is not something we want!

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

SJ

Sandra Johwl

Light of the World Clinic, N/A employees

5.0
December 2021

Quick and easy solution!

Pros

It is easy to use and the customer support staff is very helpful and they can solve our problem easily and quickly.

Cons

No issues or cons from my side.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

Y

Yussuf Hills

Alliance Wellness Center, N/A employees

5.0
November 2021

Highly Effective

Pros

I highly recommend this program to Mental Health and CD treatment centers. Amanda Brown is a rock star! She's super patient and always answers all our queries efficiently.

Cons

I am satisfied with this tool..so, no cons on my end.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

D

Daniel

 Premier Healthcare Services, 500+ employees

5.0
September 2021

Excellent for patient records

Pros

It was super easy to use & it was able to process the huge amount of patient data and information coming in every day with no problem.

Cons

Our IT department had some HIPAA compliance concerns.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

A

Adill

NRC, 101-500 employees

4.0
August 2021

Quick to Learn

Pros

MEDEZ was easy for me to learn. The digital charts are always up to date and I can access patient information in real time.

Cons

I think it's great value for the money, but the look and feel of the application could be improved.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

9

NS

Nolia Shela

I.B Medical, 11-50 employees

5.0
July 2021

Our favorite software!

Pros

I have been using it for years and it takes a short time to learn. It has helpful features and customer service gets us through all the errors.

Cons

I don't have any cons to mention.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

SJ

Shelaa Joh

Medical Practice, 11-50 employees

5.0
July 2021

Always the best

Pros

It has so many useful features that help me perform my tasks efficiently.

Cons

It's very easy to use so I don't have any cons to mention.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SA

Shellaw adms

I.B Medical Associates, 11-50 employees

5.0
July 2021

Amazing tool so far

Pros

It is amazing and I have been using the system for a long time. It has many customizable features and we have found it useful for each and every task associated with practice management. There are no cons.

Cons

There are no cons.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Joh

Catholic Cathities, N/A employees

5.0
May 2021

The software is very user friendly, easy to navigate

Pros

User friendly software. Ive used this program with two mential health facilities and would recommend it to anyone looking to do mental health billing.

Cons

No con.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

S

Sindy

I . B medical, N/A employees

5.0
April 2021

Ease to use and customer service is excellent

Pros

Medez has facilitated our practices processes and increased our revenue with its easy-to-use patient management system and its online direct billing to insurance companies.

Cons

None

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8