Alliance Wellness Center, 1-10 employees
“Easy and enjoyable experience”
Pros
I enjoy MedEZ because of its ease of use. I recommend it to all mental wellness centers and their customer support team will make sure your transition is smooth.
Cons
I haven't found any cons on my end.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
I.B Medical, 11-50 employees
“Loving the free trial so far”
Pros
It's a simple interface that's easy to get the hang of. Also, the dashboard is nice and we can add billing and other functions too.
Cons
There are no cons to talk about here.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Oglethorpe Inc, 11-50 employees
“Best value for the price”
Pros
A great team to work with. They know what we want and have customized it according to that. The security is also solid. Impressive, very nice.
Cons
I think they should create a roadmap for employees and users to help manage the software more easily.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
8
Park Lane Medical Center, 11-50 employees
“Efficient claims management”
Pros
All the features are compliant with HIPAA codes. We can sort through electronic records and the templates are specialized to our field as well.
Cons
I have no complaints. The software is amazing.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Lifestyle Counseling, 1-10 employees
“Helpful customer service”
Pros
It is easy to get trained on and the staff helps us out no matter what time it is. We can edit the forms and make the templates our own with customization.
Cons
I haven't encountered any cons.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Aspire Wellness Center, 11-50 employees
“All-in-one platform”
Pros
It is a scheduling, billing, health record management solution that makes processing information so much easier. We are able to conduct video conference calls through it too.
Cons
Some things were beyond customization, which was a bit inconvenient.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Billing Coordinator , 11-50 employees
“Simple & quick to explore”
Pros
The program has been a blessing, it made my work a ton less demanding. Everything is exceptionally open and labeled amazingly well. The client benefit individuals at MEDEZ are the leading. I have used this tool with two mental healthcare offices and would suggest it to anybody looking to do mental wellness.
Cons
NO CONS.......
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 1-10 employees
“Affordable & efficient tool”
Pros
The software is a complete package with all the features. Its quality is incomparable to others. Besides this, it also provides excellent customer service.
Cons
Everyone among us is able to access the information of the patients and it is sometimes awkward when everyone can see the information. I think this should be resolved.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Aspire Wellness Center, 11-50 employees
“Worth the price”
Pros
For the price, this is a really well-integrated EMR. It offers great functionality and works smoothly, making it a solid choice for what you're paying.
Cons
The treatment plan can't be customized which is a bit frustrating.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
9
Medical Health Care, 11-50 employees
“Budget-friendly product”
Pros
It has an excellent support system. It also contains several excellent features including scheduling and billing which are inexpensive.
Cons
It is not fully customizable. There are some things that cannot be modified.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Chesapeake Healthcare Center, N/A employees
“MedEZ meets my expectations”
Pros
It is really comprehensive..it lets me do everything, from scheduling to managing documents and even billing. And their customer service? Honestly, it's the best I've experienced. I have no doubts about that!
Cons
It would be helpful if there was some way to secure information from certain providers. We are a practice in a small town and hence at times relatives of patients might have access to the information which is not something we want!
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Light of the World Clinic, N/A employees
“Quick and easy solution!”
Pros
It is easy to use and the customer support staff is very helpful and they can solve our problem easily and quickly.
Cons
No issues or cons from my side.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Alliance Wellness Center, N/A employees
“Highly Effective”
Pros
I highly recommend this program to Mental Health and CD treatment centers. Amanda Brown is a rock star! She's super patient and always answers all our queries efficiently.
Cons
I am satisfied with this tool..so, no cons on my end.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Premier Healthcare Services, 500+ employees
“Excellent for patient records”
Pros
It was super easy to use & it was able to process the huge amount of patient data and information coming in every day with no problem.
Cons
Our IT department had some HIPAA compliance concerns.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
NRC, 101-500 employees
“Quick to Learn”
Pros
MEDEZ was easy for me to learn. The digital charts are always up to date and I can access patient information in real time.
Cons
I think it's great value for the money, but the look and feel of the application could be improved.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
9
Functionality
9
I.B Medical, 11-50 employees
“Our favorite software!”
Pros
I have been using it for years and it takes a short time to learn. It has helpful features and customer service gets us through all the errors.
Cons
I don't have any cons to mention.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Medical Practice, 11-50 employees
“Always the best”
Pros
It has so many useful features that help me perform my tasks efficiently.
Cons
It's very easy to use so I don't have any cons to mention.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
I.B Medical Associates, 11-50 employees
“Amazing tool so far”
Pros
It is amazing and I have been using the system for a long time. It has many customizable features and we have found it useful for each and every task associated with practice management. There are no cons.
Cons
There are no cons.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Catholic Cathities, N/A employees
“The software is very user friendly, easy to navigate”
Pros
User friendly software. Ive used this program with two mential health facilities and would recommend it to anyone looking to do mental health billing.
Cons
No con.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
I . B medical, N/A employees
“Ease to use and customer service is excellent”
Pros
Medez has facilitated our practices processes and increased our revenue with its easy-to-use patient management system and its online direct billing to insurance companies.
Cons
None
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
