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Pros

  • Easy-to-use emergency tools

  • Good patient flow management

  • Strong reporting and analytics

Cons

  • Slow issue resolution support

  • Screen size configuration issue

  • Limited system integrations

Total 28 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

36%

4

Stars

43%

3

Stars

11%

2

Stars

7%

1

Stars

4%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

MG

Marissa G.

Hospital and Health Care, 500+ employees

5.0
July 2023

Efficiency at its best

Pros

The software has been immensely helpful in simplifying my work, making it more efficient and convenient.

Cons

For someone new to the system, there's a bit of difficulty but once you get the hang of it, it becomes very user-friendly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

SG

Soledad G.

Not Specified, 11-50 employees

4.0
July 2023

All-in-one solution that works

Pros

I really appreciate how the program has a user-friendly interface, which makes it easy for me to use and understand.

Cons

The character limit for writing could be increased, and sometimes there's a delay when loading.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

9

MG

melissa g.

Hospital and Health Care, 500+ employees

5.0
July 2023

User-friendly and efficient

Pros

Medhost has provided a positive experience, especially for new employees like me. Its easy to understand and work with.

Cons

Sometimes, the software can be inconvenient because it slows down due to loading stats and time-related data.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

LG

Lisa G.

Medical Practice, 500+ employees

4.0
July 2023

Easy-to-learn

Pros

I find Medhost's ease of learning and user-friendly design truly commendable. It's simple to pick up and use, making it much easier for me to get the hang of.

Cons

The loading times for retrieving information can sometimes be frustratingly slow.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

9

SS

sonia s.

Hospital and Health Care, 500+ employees

5.0
July 2023

A truly excellent experience

Pros

My overall experience with Medhost has been excellent, primarily because of its simplicity and ease of understanding.

Cons

The occasional loading delays, especially related to time draws and stats, can be frustrating.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

DE

Debora E.

Hospital and Health Care, 500+ employees

4.0
June 2023

Quick and simple

Pros

It's quite simple to search for and access patient records and information. The system is organized in a way that makes finding what I need a quick and easy process.

Cons

Editing and adding notes can be challenging at times, and there's no option for me to delete tests that I accidentally add.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

9

PF

Patrick F.

Hospital and Health Care, 51-100 employees

5.0
June 2023

One smooth system

Pros

The software is easy to use for everyone, and it integrates smoothly with our electronic medical record system.

Cons

While it generally works well, there are occasional downtimes, although this may not be directly related to EDIS.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

FB

Frank B.

Hospital & Health Care, 500+ employees

3.0
July 2022

Frustrating support & clunky integrations

Pros

It's simple and efficient when it works as it should. The front end is designed really well, but as an IT professional, I can tell that there are issues with the back end.

Cons

The support they offer is lacking, and the integrations are disorganized. There are times when our staff knows how to fix a problem better than their own support team.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

8

Functionality

8

KG

Karan G

Not Specified, 11-50 employees

4.0
June 2022

A tool for all

Pros

I like that It can be used for work and everyone is equally capable of employing it

Cons

Integration takes a little too much effort.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

RC

Ricardo C

Hospital & Health Care, 51-100 employees

2.0
May 2022

Wasting time

Pros

It was basic in the sense that it was very black and white, with no hidden features, tricks, or other tricks.

Cons

It's frustrating and so basic that it ends up causing a lot of duplicate work.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

6

Functionality

5

EG

Elizabeth G

Hospital & Health Care, 51-100 employees

3.0
May 2022

Easy to use

Pros

We like medhost for its ease of use, training, and assistance with receptive contact.

Cons

I don't like that I have to submit the same information 2-3 times when registering a patient.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

VS

vridiana S

Miner Athlete Academic Center, 51-100 employees

5.0
May 2022

Reliable integrity

Pros

Their applications customer service is outstanding and the integrity of the system is good.

Cons

Nothing so far.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

CA

Christina A.

Hospital & Health Care, 101-500 employees

5.0
March 2022

Medhost never lets me down

Pros

Working in the ER, I often need to load a patients information quickly. Medhost has never failed me in doing so. All the information I require is fairly easy to locate.

Cons

The user interface looks quite outdated, and sometimes I get confused about what I'm looking at when I'm in a hurry because of it. However, it still gets the job done.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

JS

Jose S

Medical Practice, 11-50 employees

5.0
February 2022

My experience with medhost

Pros

This EMR is incredibly user-friendly, and the learning curve is minimal, especially for anyone who's already worked with another system before. The design is simple, and the layout makes it easy to use without needing formal training. It's definitely one of the most flexible and simple-to-use EMR systems out there.

Cons

The screen resizing feature of the software could use some improvement.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

AR

Albert R.

Medical Practice, 500+ employees

5.0
February 2022

Medhost has it all

Pros

The previous facility I worked in had two different softwares for EMR/EHR. Why did they not know about Medhost? It has everything you need in the same software.

Cons

The software has its advantages, but for me, it came with a steep learning curve. I had to be really patient to fully learn how to use it and make the most of all its features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

A

Albert

Trauma Registrar, 500+ employees

5.0
November 2020

Outstanding experience

Pros

It is 5/5 for everything be it its features or the ease of use. Its brilliant.

Cons

I don't have any negative remarks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

S

Sofie

Medical Practice, 1-10 employees

5.0
October 2020

Exceptional functionality and features

Pros

Medhost is nothing short of amazing. It offers excellent features and works flawlessly, making it a powerful tool for managing patient information.

Cons

I haven't had any issues with Medhost. I would definitely recommend it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

J

Jared

Medical Practice, 1-10 employees

4.0
October 2020

I LOVE ITTTTT!!!

Pros

We love how simple it is to understand medhost. Features are excellent.

Cons

Customer support is a little slow.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

L

Lexie

Not Specified, 1-10 employees

3.0
September 2020

Outdated features

Pros

Customizing the system is really easy. The interface is simple and clear, making it easy to use and find what I need.

Cons

The software could use an update. It lacks some features that would make it more effective.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

6

J

Jacob

Medical Practice, 1-10 employees

4.0
September 2020

Improved efficiency

Pros

It's really smart software. It has made our clinical work much more efficient, and we're very happy with how it's improved our workflow.

Cons

I have not encountered any cons so far.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8