Medicfusion is an electronic health record (EHR) system designed to cater to small practices and chiropractors. Medicfusion reviews frequently highlight its intuitive interface, customizable patient portal, and efficient SOAP note management. However, some users note limitations in the billing integration and mention delays in customer support response times. Despite these issues, Medicfusion remains a cost-effective and reliable choice for healthcare providers looking for a straightforward solution to streamline their daily operations.

Medicfusion Reviews
Pros
Easy SOAP note management
The platform is easy to implement
Patient portal eases record access
Cons
Insurance clearinghouse costs more
Excessive clicking in chart notes
Lack of billing integration
Total 16 reviews
3.9
All reviews are from verified customers
Rating Distribution
5
Stars31%
4
Stars44%
3
Stars13%
2
Stars6%
1
Stars6%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Malissa K.
Child & Adolescent Regen Clinic, NJ, 1-10 employees
“Helps with my Chiropractic work; solid billing features
Pros
By far the best chiropractic software assistant for work I’ve come across so far; really helps with streamlining every clinical management task. Keep the pricing consistent and I’ll be in it over the long term.
Cons
Please fix the lags - this is a common problem in pretty much every small-clinic chiropractic software (don’t know why!).
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
8
Joe H. Manning
The Bone Fix, MA, 1-10 employees
“Chiropractice Made Fun
Pros
My Medicfusion plan is nearly perfect. I can rest assured that it’ll take care of all my documentation work and patient scheduling.
Cons
I’ve faced some issues with integrating with other portals lately. Also, the electronic prescription feature needs to be simplified – takes at least a week to learn it well.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
8
Functionality
8
Ashley
Medical Practice, 1-10 employees
More than a year
“Lacking
Pros
In my experience this product is reasonably priced and straightforward to learn.
Cons
In my experience navigating chart notes involves too much clicking making it feel clunky and not smooth.
Rating Distribution
Ease of use
8
Value for money
5
Customer Support
3
Functionality
6
Stefan
Health, Wellness and Fitness, 1-10 employees
Less than a year
“Cloud burst
Pros
I find it to be quite comprehensive and its evident that knowledgeable chiropractors have contributed significantly to its design.
Cons
Unfortunately during our initial six months with them five years ago they lost a month of patient SOAP notes in the cloud due to insufficient data backup redundancy.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
10
Functionality
8
John
Hospital & Health Care, 1-10 employees
More than a year
“EHR software for chiropractors.
Pros
Ive found it easy to navigate and the software stays up-to-date with regular updates and enhancements. The service provided is good.
Cons
It would be beneficial for Medicfusion to integrate billing into their software. Otherwise I have no other complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rachel
Hospital & Health Care, 1-10 employees
More than a year
“Quality EHR
Pros
Using SOAP notes is simple and the billing module is efficient for cash practices.
Cons
The setup cost and the additional expense for a clearinghouse for insurance purposes were significant drawbacks.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Whit
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
“Medicfusion
Pros
The cost was lower compared to other EHR options available.
Cons
I found it challenging to navigate the system encountering some unnecessary steps especially since I was managing it independently.
Rating Distribution
Ease of use
3
Value for money
6
Customer Support
8
Functionality
5
Rosemary
Medical Practice, 1-10 employees
More than a year
“MEDICFUSION
Pros
Our office finds this program excellent! Both our chiropractors and our team really enjoy using it.
Cons
While chiropractors found this program practical our staff faced issues with inputting information into the system.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tyler
Medical Practice, 1-10 employees
More than a year
“Good amount of bang for your buck
Pros
Its customizable user-friendly reasonably priced cloud-based and offers a patient portal for accessing records. The scheduling and billing processes are streamlined.
Cons
Training took longer than expected and customer service is lacking with representatives sometimes failing to return calls promptly.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
5
Functionality
10
mark
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
“Good overall, the staff received good training
Pros
The macros are straightforward to use and can be customized for our clinics specific needs. Patient scheduling was also easy and the integration of payment collection and account posting was seamless.
Cons
Navigating between the billing and note-taking sections was challenging. Matching charges with coding and billing was cumbersome since they were separate programs requiring constant window switching.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
Wayne
Medical Practice, 1-10 employees
Less than a year
“Medicfusion
Pros
The system is incredibly comprehensive with a vast library of necessary tests and information. Its cost-effective and ample support is provided.
Cons
Theres a steep learning curve and patients sometimes find the interaction cumbersome due to the numerous steps required for certain tasks.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Sam
Medical Practice, 11-50 employees
Less than 6 months
“MedicFusion
Pros
I have no complaints.
Cons
I encountered issues with eRx functionality and more than half of the patients did not appear in pending status.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
1
Tyler
Medical Practice, N/A employees
Less than 6 months
“Solid cloud based EHR
Pros
The reports are detailed and useful SOAP notes are user-friendly and setting up superbills and coding is straightforward. Additionally the pricing is reasonable.
Cons
The inability to share macros between users necessitates setting up individual ones.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Julie
Medical Practice, N/A employees
More than a year
“Chiropractic office for the past 7 years
Pros
One aspect I appreciate is that its web-based allowing me to work from home and access information from anywhere. I also like that patients can complete new patient paperwork online and schedule appointments. The color-coded scheduling and support for multiple doctors within the system are other features I like.
Cons
Making changes often requires contacting an engineer. While system downtime or slowness can be frustrating we understand that perfection isnt realistic.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Debbie
Medical Practice, N/A employees
More than a year
“EXCELLENT SOFTWARE & CUSTOMER SERVICE
Pros
Weve been highly satisfied with both the software and the excellent customer service. Transitioning from our old software was smoother than expected and the systems detail meets our SOAP note requirements well. Its reassuring to have immediate technical support available when needed.
Cons
The only minor issue I have is the spacing between SOAP note sections when printing sometimes causing notes to span two pages instead of one.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gerald
Medical Practice, N/A employees
Free Trial
“If you hack it, it works.
Pros
The documentation provided is comprehensive allowing us to make modifications to the system as needed.
Cons
We have no complaints about this product or the vendor. It operates seamlessly in the background which is ideal for this type of software.
Rating Distribution
Ease of use
8
Value for money
5
Customer Support
5
Functionality
6