softwareMedicfusion EHR Software Reviews
16 Reviews
Overall Rating
3.9
16 Reviews
Rating Distribution
5
(5)
4
(7)
3
(2)
2
(1)
1
(1)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Overall Rating
3.9
16 Reviews
Rating Distribution
5
(5)
4
(7)
3
(2)
2
(1)
1
(1)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Filters
Specialty
Provider Size
Time Used
Helps with my Chiropractic work; solid billing features
Helps with my Chiropractic work; solid billing features
Pros
By far the best chiropractic software assistant for work I’ve come across so far; really helps with streamlining every clinical management task. Keep the pricing consistent and I’ll be in it over the long term.
Cons
Please fix the lags - this is a common problem in pretty much every small-clinic chiropractic software (don’t know why!).
Ease of use
8
Value for money
7
Customer Support
9
Functionality
8
Malissa K.
Child & Adolescent Regen Clinic, NJ, Head-Count: 2 employees
Feb 28, 2023
Chiropractice Made Fun
Chiropractice Made Fun
Pros
My Medicfusion plan is nearly perfect. I can rest assured that it’ll take care of all my documentation work and patient scheduling.
Cons
I’ve faced some issues with integrating with other portals lately. Also, the electronic prescription feature needs to be simplified – takes at least a week to learn it well.
Ease of use
7
Value for money
9
Customer Support
8
Functionality
8
Joe H. Manning
The Bone Fix, MA, Head-Count: 3-5 employees
Jan 10, 2023
Lacking
Lacking
Pros
In my experience this product is reasonably priced and straightforward to learn.
Cons
In my experience navigating chart notes involves too much clicking making it feel clunky and not smooth.
Ease of use
8
Value for money
5
Customer Support
3
Functionality
6
Ashley
Medical Practice, 1-10 employees
More than a year
Dec 23, 2022
Cloud burst
Cloud burst
Pros
I find it to be quite comprehensive and its evident that knowledgeable chiropractors have contributed significantly to its design.
Cons
Unfortunately during our initial six months with them five years ago they lost a month of patient SOAP notes in the cloud due to insufficient data backup redundancy.
Ease of use
7
Value for money
8
Customer Support
10
Functionality
8
Stefan
Health, Wellness and Fitness, 1-10 employees
Less than a year
Mar 13, 2021
EHR software for chiropractors.
EHR software for chiropractors.
Pros
Ive found it easy to navigate and the software stays up-to-date with regular updates and enhancements. The service provided is good.
Cons
It would be beneficial for Medicfusion to integrate billing into their software. Otherwise I have no other complaints.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
John
Hospital & Health Care, 1-10 employees
More than a year
Nov 25, 2020
Quality EHR
Quality EHR
Pros
Using SOAP notes is simple and the billing module is efficient for cash practices.
Cons
The setup cost and the additional expense for a clearinghouse for insurance purposes were significant drawbacks.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Rachel
Hospital & Health Care, 1-10 employees
More than a year
Nov 09, 2019
Medicfusion
Medicfusion
Pros
The cost was lower compared to other EHR options available.
Cons
I found it challenging to navigate the system encountering some unnecessary steps especially since I was managing it independently.
Ease of use
3
Value for money
6
Customer Support
8
Functionality
5
Whit
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
Oct 11, 2019
MEDICFUSION
MEDICFUSION
Pros
Our office finds this program excellent! Both our chiropractors and our team really enjoy using it.
Cons
While chiropractors found this program practical our staff faced issues with inputting information into the system.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rosemary
Medical Practice, 1-10 employees
More than a year
May 15, 2018
Good amount of bang for your buck
Good amount of bang for your buck
Pros
Its customizable user-friendly reasonably priced cloud-based and offers a patient portal for accessing records. The scheduling and billing processes are streamlined.
Cons
Training took longer than expected and customer service is lacking with representatives sometimes failing to return calls promptly.
Ease of use
10
Value for money
8
Customer Support
5
Functionality
10
Tyler
Medical Practice, 1-10 employees
More than a year
Mar 19, 2018
Good overall, the staff received good training
Good overall, the staff received good training
Pros
The macros are straightforward to use and can be customized for our clinics specific needs. Patient scheduling was also easy and the integration of payment collection and account posting was seamless.
Cons
Navigating between the billing and note-taking sections was challenging. Matching charges with coding and billing was cumbersome since they were separate programs requiring constant window switching.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
mark
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
Oct 21, 2017
Medicfusion
Medicfusion
Pros
The system is incredibly comprehensive with a vast library of necessary tests and information. Its cost-effective and ample support is provided.
Cons
Theres a steep learning curve and patients sometimes find the interaction cumbersome due to the numerous steps required for certain tasks.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Wayne
Medical Practice, 1-10 employees
Less than a year
Jun 02, 2017
MedicFusion
MedicFusion
Pros
I have no complaints.
Cons
I encountered issues with eRx functionality and more than half of the patients did not appear in pending status.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
1
Sam
Medical Practice, 11-50 employees
Less than 6 months
Jan 01, 2017
Solid cloud based EHR
Solid cloud based EHR
Pros
The reports are detailed and useful SOAP notes are user-friendly and setting up superbills and coding is straightforward. Additionally the pricing is reasonable.
Cons
The inability to share macros between users necessitates setting up individual ones.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Tyler
Medical Practice, N/A employees
Less than 6 months
Sep 01, 2016
Chiropractic office for the past 7 years
Chiropractic office for the past 7 years
Pros
One aspect I appreciate is that its web-based allowing me to work from home and access information from anywhere. I also like that patients can complete new patient paperwork online and schedule appointments. The color-coded scheduling and support for multiple doctors within the system are other features I like.
Cons
Making changes often requires contacting an engineer. While system downtime or slowness can be frustrating we understand that perfection isnt realistic.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Julie
Medical Practice, N/A employees
More than a year
Aug 01, 2016
EXCELLENT SOFTWARE & CUSTOMER SERVICE
EXCELLENT SOFTWARE & CUSTOMER SERVICE
Pros
Weve been highly satisfied with both the software and the excellent customer service. Transitioning from our old software was smoother than expected and the systems detail meets our SOAP note requirements well. Its reassuring to have immediate technical support available when needed.
Cons
The only minor issue I have is the spacing between SOAP note sections when printing sometimes causing notes to span two pages instead of one.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Debbie
Medical Practice, N/A employees
More than a year
May 03, 2016
If you hack it, it works.
If you hack it, it works.
Pros
The documentation provided is comprehensive allowing us to make modifications to the system as needed.
Cons
We have no complaints about this product or the vendor. It operates seamlessly in the background which is ideal for this type of software.
Ease of use
8
Value for money
5
Customer Support
5
Functionality
6
Gerald
Medical Practice, N/A employees
Free Trial
Mar 06, 2015
Filters
Helps with my Chiropractic work; solid billing features
Helps with my Chiropractic work; solid billing features
Pros
By far the best chiropractic software assistant for work I’ve come across so far; really helps with streamlining every clinical management task. Keep the pricing consistent and I’ll be in it over the long term.
Cons
Please fix the lags - this is a common problem in pretty much every small-clinic chiropractic software (don’t know why!).
Ease of use
8
Value for money
7
Customer Support
9
Functionality
8
Malissa K.
Child & Adolescent Regen Clinic, NJ, Head-Count: 2 employees
Feb 28, 2023
Chiropractice Made Fun
Chiropractice Made Fun
Pros
My Medicfusion plan is nearly perfect. I can rest assured that it’ll take care of all my documentation work and patient scheduling.
Cons
I’ve faced some issues with integrating with other portals lately. Also, the electronic prescription feature needs to be simplified – takes at least a week to learn it well.
Ease of use
7
Value for money
9
Customer Support
8
Functionality
8
Joe H. Manning
The Bone Fix, MA, Head-Count: 3-5 employees
Jan 10, 2023
Lacking
Lacking
Pros
In my experience this product is reasonably priced and straightforward to learn.
Cons
In my experience navigating chart notes involves too much clicking making it feel clunky and not smooth.
Ease of use
8
Value for money
5
Customer Support
3
Functionality
6
Ashley
Medical Practice, 1-10 employees
More than a year
Dec 23, 2022
Cloud burst
Cloud burst
Pros
I find it to be quite comprehensive and its evident that knowledgeable chiropractors have contributed significantly to its design.
Cons
Unfortunately during our initial six months with them five years ago they lost a month of patient SOAP notes in the cloud due to insufficient data backup redundancy.
Ease of use
7
Value for money
8
Customer Support
10
Functionality
8
Stefan
Health, Wellness and Fitness, 1-10 employees
Less than a year
Mar 13, 2021
EHR software for chiropractors.
EHR software for chiropractors.
Pros
Ive found it easy to navigate and the software stays up-to-date with regular updates and enhancements. The service provided is good.
Cons
It would be beneficial for Medicfusion to integrate billing into their software. Otherwise I have no other complaints.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
John
Hospital & Health Care, 1-10 employees
More than a year
Nov 25, 2020
Quality EHR
Quality EHR
Pros
Using SOAP notes is simple and the billing module is efficient for cash practices.
Cons
The setup cost and the additional expense for a clearinghouse for insurance purposes were significant drawbacks.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Rachel
Hospital & Health Care, 1-10 employees
More than a year
Nov 09, 2019
Medicfusion
Medicfusion
Pros
The cost was lower compared to other EHR options available.
Cons
I found it challenging to navigate the system encountering some unnecessary steps especially since I was managing it independently.
Ease of use
3
Value for money
6
Customer Support
8
Functionality
5
Whit
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
Oct 11, 2019
MEDICFUSION
MEDICFUSION
Pros
Our office finds this program excellent! Both our chiropractors and our team really enjoy using it.
Cons
While chiropractors found this program practical our staff faced issues with inputting information into the system.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rosemary
Medical Practice, 1-10 employees
More than a year
May 15, 2018
Good amount of bang for your buck
Good amount of bang for your buck
Pros
Its customizable user-friendly reasonably priced cloud-based and offers a patient portal for accessing records. The scheduling and billing processes are streamlined.
Cons
Training took longer than expected and customer service is lacking with representatives sometimes failing to return calls promptly.
Ease of use
10
Value for money
8
Customer Support
5
Functionality
10
Tyler
Medical Practice, 1-10 employees
More than a year
Mar 19, 2018
Good overall, the staff received good training
Good overall, the staff received good training
Pros
The macros are straightforward to use and can be customized for our clinics specific needs. Patient scheduling was also easy and the integration of payment collection and account posting was seamless.
Cons
Navigating between the billing and note-taking sections was challenging. Matching charges with coding and billing was cumbersome since they were separate programs requiring constant window switching.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
mark
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
Oct 21, 2017
Medicfusion
Medicfusion
Pros
The system is incredibly comprehensive with a vast library of necessary tests and information. Its cost-effective and ample support is provided.
Cons
Theres a steep learning curve and patients sometimes find the interaction cumbersome due to the numerous steps required for certain tasks.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Wayne
Medical Practice, 1-10 employees
Less than a year
Jun 02, 2017
MedicFusion
MedicFusion
Pros
I have no complaints.
Cons
I encountered issues with eRx functionality and more than half of the patients did not appear in pending status.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
1
Sam
Medical Practice, 11-50 employees
Less than 6 months
Jan 01, 2017
Solid cloud based EHR
Solid cloud based EHR
Pros
The reports are detailed and useful SOAP notes are user-friendly and setting up superbills and coding is straightforward. Additionally the pricing is reasonable.
Cons
The inability to share macros between users necessitates setting up individual ones.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Tyler
Medical Practice, N/A employees
Less than 6 months
Sep 01, 2016
Chiropractic office for the past 7 years
Chiropractic office for the past 7 years
Pros
One aspect I appreciate is that its web-based allowing me to work from home and access information from anywhere. I also like that patients can complete new patient paperwork online and schedule appointments. The color-coded scheduling and support for multiple doctors within the system are other features I like.
Cons
Making changes often requires contacting an engineer. While system downtime or slowness can be frustrating we understand that perfection isnt realistic.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Julie
Medical Practice, N/A employees
More than a year
Aug 01, 2016
EXCELLENT SOFTWARE & CUSTOMER SERVICE
EXCELLENT SOFTWARE & CUSTOMER SERVICE
Pros
Weve been highly satisfied with both the software and the excellent customer service. Transitioning from our old software was smoother than expected and the systems detail meets our SOAP note requirements well. Its reassuring to have immediate technical support available when needed.
Cons
The only minor issue I have is the spacing between SOAP note sections when printing sometimes causing notes to span two pages instead of one.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Debbie
Medical Practice, N/A employees
More than a year
May 03, 2016
If you hack it, it works.
If you hack it, it works.
Pros
The documentation provided is comprehensive allowing us to make modifications to the system as needed.
Cons
We have no complaints about this product or the vendor. It operates seamlessly in the background which is ideal for this type of software.
Ease of use
8
Value for money
5
Customer Support
5
Functionality
6
Gerald
Medical Practice, N/A employees
Free Trial
Mar 06, 2015