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Pros

  • Excellent customer support team

  • Smooth software integration

  • Auto-fills patient details in EHR

Cons

  • Needs better patient data security

  • Occasional system slowdowns

  • Screen times out after an hour

Total 4 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

50%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

VU

Verified User

Hospital & Health Care, 500+ employees

More than a year

5.0
January 2022

Exceptional customer support!

Pros

I'm really satisfied with Medisys. It has excellent customer support which provide friendly assistance to all of my queries.

Cons

There's room for improvement in the communication aspect. But I'm hopeful that they will consider suggestions for updates.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VU

Verified User

Hospital & Health Care, 1-10 employees

More than a year

5.0
December 2021

Simplifying healthcare communication and appointments

Pros

This nonprofit health program is incredibly useful! It facilitates easy communication with my doctors, allows for online appointment scheduling, and simplifies prescription refills.

Cons

I have no complaints. The ability to access my health records anytime, anywhere, and communicate easily with my healthcare providers makes self-care really easy.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

VU

Verified User

Medical Practice, 11-50 employees

More than a year

4.0
November 2021

Fantastic tool!

Pros

The client portal is highly accessible and user-friendly, making it easy for me to get to the information I need quickly. It's a convenient resource that enhances the overall experience.

Cons

For clients whose providers don't utilize this system, it can be challenging or unproductive.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

10

O

Odivwer

Medical Practice, 500+ employees

More than a year

4.0
August 2019

Leading system for public health monitoring

Pros

It's the best system I've found for monitoring and tracking potential public health threats.

Cons

This system functions excellently, and I haven't faced any issues with it.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10