Total 8 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

25%

3

Stars

0%

2

Stars

13%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

B

Bruce

Medical Practice, 1-10 employees

5.0
September 2020

Easy to Use with Great Support

Pros

This software is easy to use with minimal clicks required for various tasks. The support has been very helpful, addressing any problems promptly.

Cons

There are no significant issues to mention, as the software has proven to be much better than our previous solution. Any problems that arise are quickly addressed.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

8

T

Tina

Medical Practice, 11-50 employees

5.0
July 2019

Highly Customizable and User-Friendly

Pros

The software is quite easy to use and can be easily modified to suit our specific needs. The customer support has been outstanding, and we have been able to generate notes and billing claims with ease.

Cons

Occasionally, the reporting feature can be challenging to navigate and drill down to extract the exact information needed.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

B

bonnie

Medical Practice, 1-10 employees

2.0
June 2019

Better than most other software

Pros

The scheduling and EMR program is very easy to use. Even staff members without any prior experience with EMR programming were able to use it effortlessly within a day. Although there are a few changes and updates that our practice would like to see we understand that it is not possible for hst to personalize the program for every practice. The communication is great as we receive blast emails notifying us of any issues or errors happening even before our practice is aware of them. No new details or facts have been added.

Cons

It is difficult for me to find any downsides to this software. In the rare event that we encounter a glitch the support team is quick to resolve any issues. If I were to suggest any improvements it would be to include an option to increase the font size.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

4

Functionality

5

V

Vivian

Medical Practice, 1-10 employees

4.0
June 2019

Easy-to-Manage and Customizable

Pros

This software is very easy to catch on to and manage. It can be programmed to suit the specific needs of our facility, allowing for easy access and customization.

Cons

I cannot think of anything negative to say about the system.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

8

B

Bonnie

Medical Practice, 1-10 employees

5.0
June 2019

Easy-to-Use Scheduling and EMR Progr

Pros

I find this scheduling and EMR progr extremely easy to use. Even staff members who have no prior experience with EMR progrming were able to use it flawlessly within a day. While there are a few changes and updates we would like to see, we understand that the program cannot be customized for every practice. The communication from the software provider is amazing, as they quickly notify us via email about any issues or errors before we even become aware of them.

Cons

Its difficult for me to come up with any cons for this software. In the rare event of a glitch, which is expected with any computer progr, we receive a swift response that resolves the issues. If I were to suggest any changes, it would be to make it possible to enlarge the font for better visibility.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

R

Robert

Medical Practice, 1-10 employees

5.0
June 2019

Efficient Task Performance with Excellent Support

Pros

Performing tasks using this software is generally very efficient, and the development te takes the end user (physicians and office staff) into consideration when designing processes. The support te is always available and ready to help, whether its explaining how to perform a task or being open to adding new features and options in future releases. They prioritize customer input and demonstrate expertise in the laws and regulations governing EMR software usage.

Cons

In all honesty, there is nothing to dislike. While personal preferences may differ ong users, any minor quibbles are few and far between.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

10

L

Lisa

Medical Practice, 1-10 employees

4.0
February 2019

User-Friendly with a Functional Interface

Pros

I like how easy it is to use this software, and it offers a wide range of features. It meets our needs effectively.

Cons

While the software functions well, it could benefit from an updated interface to enhance its appearance.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

9

E

Erik

Hospital & Health Care, 2-10 empolyee employees

5.0
February 2019

User-Friendly Software with Customization Options

Pros

The software is easy to learn and use, and it offers a variety of customizable features. I particularly appreciate the Correspondence and Preventive Care functionalities, which can be tailored to my specific needs. The note building feature allows for the creation of presets, making common documentation tasks faster and more efficient. Compared to other EMRs Ive used, this software requires fewer clicks to complete tasks, saving time and improving productivity.

Cons

The initial customization process may take some time to set up, but its worth the effort for the level of personalization it provides.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10