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Pros

  • Customizable EHR and interface

  • Ideal for solo practitioners

  • Automatic account uploading

Cons

  • Accessing some features takes time

  • Too many clicks for certain tasks

  • Not suitable for teaching clinics

Total 25 reviews

3.7

All reviews are from verified customers

Rating Distribution

5

Stars

28%

4

Stars

40%

3

Stars

16%

2

Stars

8%

1

Stars

8%

Satisfaction score

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

H

Harper

Healthcare Providers, 10-49 employees

5.0
May 2022

Superb Support

Pros

It has so many customizable choices and settings that its easy to get the job done. The customer service is also excellent, and they often return calls promptly and guide properly.

Cons

I love their services a lot, nothing to complain about here from my side.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

C

Claudia

Lionel Family Services , 10-49 employees

5.0
April 2022

Affordable

Pros

Its perfect for our small practice. We can upload documents automatically and more efficiently now. Medscribbler EHR Software all the way.

Cons

We havent had any problems with the software so far, and we hope it stays that way.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

A

Anny

Medical Living Care , 2-9 employees

4.0
March 2022

Best Customer Support!

Pros

I absolutely love their customer support, theyre very responsive and helpful in guiding you through almost everything. About the software, I really like that there are many options for customization This makes updating records easier. The layout is also up to date and is very easy to navigate through.

Cons

The software itself needs certain improvements to make it more efficient and user-friendly.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

D

David

Live Medical Center, 10-49 employees

1.0
May 2021

Do not purchase!

Pros

Honestly, I have nothing to write here.

Cons

The programme requires certain upgrades, referring to the contract being accessed via a wider network

Rating Distribution

Ease of use

3

Value for money

4

Customer Support

4

Functionality

4

G

Georgia

Pharmocogenics, 2-9 employees

1.0
May 2021

Not worth the Hype

Pros

The layout is pretty simple and straightforward.

Cons

Ive used other programs that have more functionality and features, so Im not sure switching was the best decision.

Rating Distribution

Ease of use

4

Value for money

3

Customer Support

4

Functionality

2

C

Cody

Bechtel Creek Medical Clinic, 2-9 employees

2.0
April 2021

Its too slow!

Pros

I like the layout and its user friendly format. Also they have customisation options which is pretty great.

Cons

Overall, the software is too slow. It takes a long time to process and update information. Also I am not a big fan of their billing feature, it should be made more efficient.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

6

Functionality

4

N

Noel

Chiropractic Care, 10-49 employees

4.0
April 2021

Suitable for Small Practices.

Pros

Its very easy to manage. I love that they have different inbuilt features to get the work done faster; this makes it very suitable for smaller practices.

Cons

I would like better guidelines to make it more user friendly and the customer support to not use technical words with all their clients.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

7

C

Christian

Medical Management, 10-49 employees

4.0
April 2021

A Practicable Software.

Pros

Overall, an up to the mark software. Its manageable and easy to record notes with. I appreciate how all the information is saved in an organized way, it helps to search up different records easily.

Cons

Since the contract is obtained from a larger network, the software is not as efficient as it should be.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

9

P

Perry

AFCPlus, 2-9 employees

4.0
April 2021

Convenient and Affordable

Pros

To be honest, Its a very simple, user-friendly software that is super affordable as compared to most of the software out there. I like the modern layout and its customizing features.

Cons

The customer support is very responsive but its very hard to understand them sometimes.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

J

Jason

HealthcarePlus, 2-9 employees

3.0
April 2021

Passable

Pros

I like that this software is super user friendly and easy to use; Youll get the hang of it immediately.

Cons

It has a lot of problems to deal with, firstly you cant manage multiple patients with this software which is the biggest drawback. Also, the format is not the greatest and its pretty expensive if you compare it with other more affordable softwares out there.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

6

I

Irma

Lima Family Services, 10-49 employees

5.0
March 2021

Great service and updates regularly

Pros

Medscribbler has very fast and easy to use features for practice management. They keep improving with new updates and the customer service is friendly.

Cons

There are no cons.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

10

I

Ira

Fresh Air Lung Health, 2-9 employees

5.0
March 2021

They understand EHR

Pros

The company knows what a medical practice needs to manage the daily tasks. We have access to all the features with customization that can help us be more productive as well.

Cons

The only con is that it is a bit more expensive than we expected.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

L

Linda

Allied Medical Center, 2-9 employees

2.0
March 2021

Not used to it

Pros

It has a nice interface and you can get everything done because of all the features.

Cons

It is not intuitive has a complicated setup and takes a while to learn it.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

5

Functionality

4

M

Melita

University Family Healthcare, 10-49 employees

4.0
March 2021

Not a bad software

Pros

It works well for our mid-sized practice. We can automatically upload documents to the doctors file.

Cons

Implementation was not up to the mark and it was very messy.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

9

T

Terry

KHC Healthcare, 10-49 employees

4.0
March 2021

Easy to use overall

Pros

It has a nice interface which is easy to navigate and manage records. The software allows us to balance payments and insurance claims with no errors.

Cons

You cannot group records into different lists for monitoring results in bulk.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

7

E

Edith

Abundant Living Care, 2-9 employees

5.0
March 2021

Glad we made the switch

Pros

It is so easy to use and does not strain the eyes. They have customization options that are useful for our small practice.

Cons

I cannot change the font color for certain parts of the report and I hope they fix it soon.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

M

Mina

Heart and Healthcare, 2-9 employees

3.0
March 2021

Helpful to staff and patients

Pros

The online billing which is integrated in this software makes it easy to manage our small clinic.

Cons

You cannot handle a large number of patients with this program. It is also much more expensive than other options.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

7

K

Kristin

Chiropractic Management, 2-9 employees

5.0
March 2021

Lovely staff and technical support

Pros

Using the software has made it so much easier for us to facilitate not only our medical staff but the patients too. Their customer care is the best!

Cons

We have not encountered any issues so far and hope it remains that way.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

C

Cody

Family Chiropractic Care, 1 employees

4.0
March 2021

More settings for complete customization

Pros

They provide fast key shortcuts which makes it much easier for me to manage my patient files since I am the only one doing all the work.

Cons

They can improve the billing features and make them more dynamic.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

C

Christopher

Pediatric Consultants, 2-9 employees

3.0
March 2021

Suitable for smaller practices

Pros

It has so many options and setting for customization that you can easily get overwhelmed. The customer service is prompt and they always call back immediately to help out.

Cons

The customer support staff use technical lingo that is difficult for us to understand. It is not easy to train new people on it which is inconvenient because we have many students coming in for internships.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

8