MedSym Practice Management Software

MedSym Practice Management Reviews

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Pros

  • Edit reports without erasing files

  • Effortless scheduling and billing

  • Responsive customer service team

Cons

  • Schedule updates take long to load

  • Icons could be more intuitive

  • Needs better overall efficiency

Total 22 reviews

3.9

All reviews are from verified customers

Rating Distribution

5

Stars

36%

4

Stars

41%

3

Stars

9%

2

Stars

5%

1

Stars

9%

Satisfaction score

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

C

Charlie

Bernard Family Wellness, 2-9 employees

5.0
May 2022

Works well for our clinic

Pros

We are able to facilitate patients and process their bills much faster than before. There are no more missed appointments because patients are automatically sent reminders from the program.

Cons

It does lag at times when you log in to the system.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

E

Elen

Medical Pracice, 1 employees

5.0
April 2022

Outstanding Software

Pros

It is a practice management software that contains brilliant features like billing and scheduling. It caters to the need of doctors of some specialties.

Cons

I dont think it got any complaints to report. It is a wonderful software overall.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

H

Harry

Sales Head, 10-49 employees

4.0
April 2022

Satisfied with the product

Pros

MedSym Practice Management Software has awesome features for medium-sized practices. The client bolster is completely wonderful.

Cons

I just wish it worked more efficiently as advertised.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

L

Lisa

Theresa May Private Practice, 2-9 employees

4.0
April 2021

A lot of good things

Pros

The billing solution and patient charts have saved our lives. We are able to change information and edit reports later too without scrapping the file.

Cons

It takes too long to load the updated schedule.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

8

C

Calvin

Hamish Medical Care, 2-9 employees

5.0
April 2021

Suits our needs

Pros

The software has scheduling and billing features that help us streamline our day-to-day operations. Their customer service is also very helpful.

Cons

I do not enjoy the interface very much and wish they would make the icons more recognizable.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

D

Dilshad

Ctr Hem/Onc , 1 employees

3.0
March 2021

It can enhance its features by great extent

Pros

It has some great features which are easy to learn and use ie Communication was made exceptionally simple with the assistance of Medsym.

Cons

The software is not easy to explore. This can be made a lot better if they start working on making the features less difficult to comprehend.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

6

C

Charlotte

Administrator, 2-9 employees

4.0
March 2021

Exceedingly Acknowledged

Pros

It is a basic program and all the features are astonishing

Cons

Its a little expensive for small scale practice

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

Z

Zayna

Administrator, 2-9 employees

5.0
March 2021

Highly Appreciated

Pros

It is a simple software and all the features are just amazing.

Cons

It is just a little costly for a small practice.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

Z

Zayna

Administrator, 1-10 employees

4.0
November 2020

I love it

Pros

Full marks for all the features, functionality, and ease of use.

Cons

Only slightly expensive for a small practice.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

E

Eline

Manager, 1-10 employees

5.0
September 2020

We love it

Pros

I would give full marks to the features as they helped improve our clinical efficiency within days.

Cons

Theres nothing that we dislike.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

W

William

Sales head, 11-50 employees

4.0
September 2020

Happy customer

Pros

Medsym has great features for medium-sized practices. The customer support is absolutely wonderful.

Cons

I wish it didnt get slowed down as much as it did.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

8

A

Ashley

Not Specified, N/A employees

5.0
September 2020

I am happy with this software

Pros

This the best software out of all I have used. It has many features and functions that many different software does not.

Cons

Schedule format can use an update I think.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

A

Akash

Center for Hematology and oncology, N/A employees

4.0
September 2020

Beginner friendly

Pros

Its super easy to use and very convenient. I can customize it according to my needs which for me is a huge advantage.

Cons

Its slightly hard to find patients data and can be time-consuming as there arent many options. Its sometimes too difficult to change settings.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

9

F

Flaura

Director of Sales, 1-10 employees

5.0
July 2020

Smart software

Pros

Medsym is a very intelligent software that has streamlined our workflow within days of installation. We are very happy.

Cons

Nothing.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

A

Audrey

Ctr Hem/Onc, N/A employees

3.0
July 2020

Average, Can do better

Pros

Communication was made very easy with the help of Medsym.

Cons

Medsym is not easy to navigate or manage. I think if they work on making things less complicated, this software would be so much better.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

6

Functionality

6

M

Monica

Assistant, 1-10 employees

4.0
July 2020

I am happy

Pros

Medsym offers a variety of different features that I absolutely love. Customer support is the best so far.

Cons

Tricky to understand in the beginning but you will get a hang of it.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

T

Tristan

Principle, 1-10 employees

4.0
June 2020

We really like Medsym

Pros

The best thing about medsym is the ease that it brings. So simple yet so useful. I love it.

Cons

It lags sometimes but not often.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

9

K

Kimberly

Drs. Robert Fein and David Richards , N/A employees

1.0
April 2020

Not a good software!

Pros

Do not have anything positive to say about this software.

Cons

Customer support is pathetic. No issues or problems were ever fixed. Poor functionality.

Rating Distribution

Ease of use

2

Value for money

4

Customer Support

2

Functionality

2

AD

Amy D

President, 1-10 employees

4.0
November 2019

So happy

Pros

Medsym offers great functionality. The customer support is so great, always there to help.

Cons

Its a little difficult to navigate and it can get annoying sometimes.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

8

S

Steven

Manager, 1-10 employees

2.0
September 2019

I dont like it

Pros

The layout of this software is good.

Cons

I am very disappointed by this software overall. The features are all there but its so hard to work them around. The software lags so much.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

5

Functionality

6