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Pros

  • Efficient workflow management

  • User-friendly scheduling tools

  • Strong reporting and analytics tools

Cons

  • Limited customization options

  • Processes can be made shorter

  • Support response can be technical

Total 23 reviews

3.9

All reviews are from verified customers

Rating Distribution

5

Stars

43%

4

Stars

22%

3

Stars

22%

2

Stars

9%

1

Stars

4%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Antoinette

Denver Allergy and Asthma Associates, 2-9 employees

5.0

My Favourite!

Pros

I absolutely love this software to bits. Its easy to operate and is user-friendly with good customer support. The format is also suitable to update notes and find patients record in. The screens are intuitive and very easy to learn. A 10/10 for me. Impressive work!

Cons

The software crashes from time to time but I think that happens with almost all of the software out there.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

D
Dea

Inpatient Medicine Service, PC, 10-49 employees

3.0

Not very intuitive

Pros

The format is pretty easy and straightforward to understand and handle for beginners.

Cons

In accordance with the price, the system itself is pretty basic and not very innovative. The support team is not very helpful and at times lazy and the system crashes often.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

7

K
Karen

Mental Health Center, 10-49 employees

5.0

100% satisfied

Pros

The tech support staff is always willing to assist us with any concerns we might have regarding the software. They are very quick to respond and provide us with the information we need. Overall, A good experience with MedWorxs Evolution EMR Software.

Cons

Working fine for us up till now and I hope it stays that way.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

B
Brad

Dream Sleep Center, 2-9 employees

4.0

A Reliable Software!

Pros

If you have a small company this software is very reliable. Simple, practicable, and easy to customize.

Cons

It sometimes takes hours to connect to customer support and even then the response is not very positive. The detail orientation is also not the best.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

V
Vicki

WIBS, 2-9 employees

5.0

A wonderful Solution

Pros

Ive used many EMR software in the past but I can say with confidence that MedWorx is the best among them. The software is user-friendly, manageable, and easy to customize according to your needs. On top of that their support team is also very responsive.

Cons

Not Applicable.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

A
Ajila

TR, 2-9 employees

3.0

Not Impressed

Pros

Good for multi tasking. Easy to use format and good customer support. I also like their inbuilt features to enhance workflow.

Cons

Sometime the records disappear or are very hard to find, they really need to fix this problem.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

J
Jamie

Jandyco PLLC, 2-9 employees

3.0

If it worxs for you then go for MedWorx!

Pros

They are swift and rapid when it comes to customer service; the support team is quick to respond and usually takes care of the problem.

Cons

Been using this product for almost 5 years and havent seen a single update. Poor attention to detail and functionality.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

7

F
Fido

Vista Mental Health, 10-49 employees

5.0

Great people

Pros

The software has improved over the last few months with their latest updates targeting previous bugs. The staff is great and we are glad we chose them as our EHR partners.

Cons

None

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

D
Dee

Inpatient Medical Service, 2-9 employees

5.0

Perfect!

Pros

We have been using it for 4 years and found it to be excellent. You dont need to purchase extra modules and it helps make patient scheduling very easy. The insurance claim takes very little time to turn around.

Cons

NA

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

10

D
Donna

Workplace Consultants, 2-9 employees

5.0

A great EMR solution

Pros

The program works smoothly and we can easily get everything done on time. It helped us cut costs as well and we literally have no complaints because this is exactly what we wanted.

Cons

NA

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

9

M
Mika

Greek Family Care, 2-9 employees

2.0

Do not commit to it

Pros

It has a free trial so that is something.

Cons

Try the free trial and you will see how poorly designed the software is. It seems like they have no knowledge of how a medical practice works.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

6

Functionality

6

H
Henry

Jacob Silverstone Inc, 2-9 employees

4.0

Good for specialists

Pros

I can keep patient charts organized and add notes after every checkup. There are many features which make it easy for me as a specialist to add specific information.

Cons

It does not work as smoothly when you try to do more than one thing at the same time.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

V
Vicki

WIBS, 10-49 employees

4.0

Better than our old software

Pros

Our ambulance staff can also use it, it is so easy. We are able to provide the same level of efficiency for every patient..

Cons

It does need some work on the display because the font size is too small for some users.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

J
Jan

Allergy and Asthma Medical Associates, 10-49 employees

5.0

Ideal for practice management

Pros

Scheduling and billing has become so easy for us and their team made the switch very smooth. They are always available to help out. We manage the cash flow and balance sheets with this software too and that is very convenient.

Cons

NA

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

A
Antoni

Denver Asthma and Allergy Associates, 10-49 employees

5.0

Works well on iPad

Pros

Our entire staff is using it to check-in patients and the screen works so well on iPads too. We tested it in all our units and there has not been a single complaint. The customer service is always available to answer queries and do not make us feel embarrassed or hesitant.

Cons

None

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

B
Brad

Dream Sleep Center, 2-9 employees

5.0

Best cost for support

Pros

I do not know why everyone else is criticizing their customer service, I have found them to be the most prompt and efficient team. The cloud-based software has all the different templates for patients charts and the vibrant visual display makes everything very easy to find.

Cons

NIL

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

C
Christopher

Pediatric Consultants, 2-9 employees

3.0

Suitable for smaller practices

Pros

It has so many options and setting for customization that you can easily get overwhelmed. The customer service is prompt and they always call back immediately to help out.

Cons

The customer support staff use technical lingo that is difficult for us to understand. It is not easy to train new people on it which is inconvenient because we have many students coming in for internships.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

6

A
Ajila

TR Emergency Wing, 2-9 employees

5.0

Highly recommended!

Pros

The software is a great product and we are glad we invested in Medworkx. The workflow management is now much simpler and the entire medical staff has reported increased productivity. The user interface is very simple and we can easily juggle between different modules. Multitasking is now possible and the software never crashes no matter how many tabs we have open.

Cons

None so far.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

J
Jamie

Jandyco PLLC, 2-9 employees

1.0

Dont waste your time with this software

Pros

The company is quick to set you up with the software but after that, there were no updates.

Cons

Their customer support is non-existent. I have been using the software for 5 years and in all, that time did not get any help from their technical team. It is difficult to add details and the software is difficult to use compared to other options available in the market.

Rating Distribution

Ease of use

2

Value for money

4

Customer Support

2

Functionality

2

J
Jamie

Jandyco PLLC, 1-10 employees

3.0

Poor customer service

Pros

Quick at posting. Got the product a couple of years back and its still the same.

Cons

The customer service is really bad.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

6