Antoinette
Denver Allergy and Asthma Associates, 2-9 employees
“My Favourite!
Pros
I absolutely love this software to bits. Its easy to operate and is user-friendly with good customer support. The format is also suitable to update notes and find patients record in. The screens are intuitive and very easy to learn. A 10/10 for me. Impressive work!
Cons
The software crashes from time to time but I think that happens with almost all of the software out there.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Dea
Inpatient Medicine Service, PC, 10-49 employees
“Not very intuitive
Pros
The format is pretty easy and straightforward to understand and handle for beginners.
Cons
In accordance with the price, the system itself is pretty basic and not very innovative. The support team is not very helpful and at times lazy and the system crashes often.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
7
Karen
Mental Health Center, 10-49 employees
“100% satisfied
Pros
The tech support staff is always willing to assist us with any concerns we might have regarding the software. They are very quick to respond and provide us with the information we need. Overall, A good experience with MedWorxs Evolution EMR Software.
Cons
Working fine for us up till now and I hope it stays that way.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Brad
Dream Sleep Center, 2-9 employees
“A Reliable Software!
Pros
If you have a small company this software is very reliable. Simple, practicable, and easy to customize.
Cons
It sometimes takes hours to connect to customer support and even then the response is not very positive. The detail orientation is also not the best.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Vicki
WIBS, 2-9 employees
“A wonderful Solution
Pros
Ive used many EMR software in the past but I can say with confidence that MedWorx is the best among them. The software is user-friendly, manageable, and easy to customize according to your needs. On top of that their support team is also very responsive.
Cons
Not Applicable.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Ajila
TR, 2-9 employees
“Not Impressed
Pros
Good for multi tasking. Easy to use format and good customer support. I also like their inbuilt features to enhance workflow.
Cons
Sometime the records disappear or are very hard to find, they really need to fix this problem.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Jamie
Jandyco PLLC, 2-9 employees
“If it worxs for you then go for MedWorx!
Pros
They are swift and rapid when it comes to customer service; the support team is quick to respond and usually takes care of the problem.
Cons
Been using this product for almost 5 years and havent seen a single update. Poor attention to detail and functionality.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
7
Fido
Vista Mental Health, 10-49 employees
“Great people
Pros
The software has improved over the last few months with their latest updates targeting previous bugs. The staff is great and we are glad we chose them as our EHR partners.
Cons
None
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Dee
Inpatient Medical Service, 2-9 employees
“Perfect!
Pros
We have been using it for 4 years and found it to be excellent. You dont need to purchase extra modules and it helps make patient scheduling very easy. The insurance claim takes very little time to turn around.
Cons
NA
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
10
Donna
Workplace Consultants, 2-9 employees
“A great EMR solution
Pros
The program works smoothly and we can easily get everything done on time. It helped us cut costs as well and we literally have no complaints because this is exactly what we wanted.
Cons
NA
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
9
Mika
Greek Family Care, 2-9 employees
“Do not commit to it
Pros
It has a free trial so that is something.
Cons
Try the free trial and you will see how poorly designed the software is. It seems like they have no knowledge of how a medical practice works.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
6
Functionality
6
Henry
Jacob Silverstone Inc, 2-9 employees
“Good for specialists
Pros
I can keep patient charts organized and add notes after every checkup. There are many features which make it easy for me as a specialist to add specific information.
Cons
It does not work as smoothly when you try to do more than one thing at the same time.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Vicki
WIBS, 10-49 employees
“Better than our old software
Pros
Our ambulance staff can also use it, it is so easy. We are able to provide the same level of efficiency for every patient..
Cons
It does need some work on the display because the font size is too small for some users.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Jan
Allergy and Asthma Medical Associates, 10-49 employees
“Ideal for practice management
Pros
Scheduling and billing has become so easy for us and their team made the switch very smooth. They are always available to help out. We manage the cash flow and balance sheets with this software too and that is very convenient.
Cons
NA
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Antoni
Denver Asthma and Allergy Associates, 10-49 employees
“Works well on iPad
Pros
Our entire staff is using it to check-in patients and the screen works so well on iPads too. We tested it in all our units and there has not been a single complaint. The customer service is always available to answer queries and do not make us feel embarrassed or hesitant.
Cons
None
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Brad
Dream Sleep Center, 2-9 employees
“Best cost for support
Pros
I do not know why everyone else is criticizing their customer service, I have found them to be the most prompt and efficient team. The cloud-based software has all the different templates for patients charts and the vibrant visual display makes everything very easy to find.
Cons
NIL
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Christopher
Pediatric Consultants, 2-9 employees
“Suitable for smaller practices
Pros
It has so many options and setting for customization that you can easily get overwhelmed. The customer service is prompt and they always call back immediately to help out.
Cons
The customer support staff use technical lingo that is difficult for us to understand. It is not easy to train new people on it which is inconvenient because we have many students coming in for internships.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
6
Ajila
TR Emergency Wing, 2-9 employees
“Highly recommended!
Pros
The software is a great product and we are glad we invested in Medworkx. The workflow management is now much simpler and the entire medical staff has reported increased productivity. The user interface is very simple and we can easily juggle between different modules. Multitasking is now possible and the software never crashes no matter how many tabs we have open.
Cons
None so far.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Jamie
Jandyco PLLC, 2-9 employees
“Dont waste your time with this software
Pros
The company is quick to set you up with the software but after that, there were no updates.
Cons
Their customer support is non-existent. I have been using the software for 5 years and in all, that time did not get any help from their technical team. It is difficult to add details and the software is difficult to use compared to other options available in the market.
Rating Distribution
Ease of use
2
Value for money
4
Customer Support
2
Functionality
2
Jamie
Jandyco PLLC, 1-10 employees
“Poor customer service
Pros
Quick at posting. Got the product a couple of years back and its still the same.
Cons
The customer service is really bad.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
6
Ajila
TR, 1-10 employees
“Im a happy customer
Pros
This software has helped us with so much work. It has made my workplace so efficient and productive.
Cons
MedWorx pricing seems a bit unfair and too much for its features. If they kept it a little low, they would have a huge customer base right now.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
9
Jamie
Jandyco PLLC, 1-10 employees
“Consider other options
Pros
We started using this product in 2013. It is the same ever since.
Cons
Their customer service is poor and unresponsive.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
6
Functionality
4
Ajila
TR, 1-10 employees
“Amazing Product
Pros
MedWorxs Evolution EMR offers enhanced workflow options and allows users to multitask.
Cons
No Complaints
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
9