ModMed Reviews

“very friendly to use and teach”

Pros

Very efficient EMR. It really makes the documenting part of my job so much better.

Cons

Sometimes it gets very slow and at times it even freezes up on me.

“Efficient but sometimes slow”

Pros

It's very easy to use. New users are able to get the hang of it quickly and existing users adapt to new updates without any disruption to their normal workflow.

Cons

A few features are only available on the PC and not on the iPad which can be limiting. But those are few and far between. Overall I'm very happy we chose to use ModMed.

“easy but iPad misses features”

Pros

I've only used ModMed and Practice Fusion EHRs and I can say that it is a lot easier to use. The pre-typed texts you can select just by ticking boxes make building chart visits much easier.

Cons

it doesn't send the e-prescriptions after I finalize the chart which is a problem.

“Easier than others”

Pros

I think it has good integration with our billing and coding.

Cons

Some of the automatic treatment plan suggestions don't really match up with the diagnosis I've entered.

“quick integration but bad suggestions”

Pros

I find it really easy to use and chart. I like all the features I've used so far.

Cons

It's pretty good overall. I just wish I could use the scheduling feature or that the financial part of ModMed worked with our other systems.

“it works overall”

Pros

It's so easy to get around. I can add or remove impressions, send medications and put in lab and pathology orders without any issue.

Cons

I have been using it for a while now and honestly I haven't run into any problems with ModMed.

“Smooth with no problems”

Pros

Appreciate how quick it is for me to review biopsy results and then just forward them to the right places.

Cons

Really don't like the lack of training for the MIPS process. I came from another EHR system and now I have to report from two different ones! They only gave me two hours to learn how to pick the right quality measures and chart them which just wasn't enough.

“Quick but needs mips training”

Pros

It is super user-friendly and pretty interactive to figure out.

Cons

Sometimes I type notes in the quick preview section and they don't actually save even though the little "saving" message pops up. It's frustrating.

“friendly but notes don't save”

Pros

I find it easy to use and I really like the font and the icons.

Cons

The screens can be a little glitchy sometimes. I'll click on an option and then it just bounces back to the previous screen.

“Simple but screens are glitchy”

Pros

As a medical assistant I like the new update a lot. It's very useful and makes my work easier.

Cons

Not a fan of how new prescriptions just sit in a queue. It feels like it slows things down.

“useful but prescription queue slow”

Pros

I really like that I can create chart notes just by picking data from dropdown fields.

Cons

It bugs me that I can't change the wording on some procedure notes myself. I have to submit a request ticket just to get a simple phrase updated which takes time.

“Handy but can't edit notes”

Pros

The ease of use is my favorite part. I've been using ModMed for over eight years now and I've always enjoyed its simple interface and how thorough it is.

Cons

This new update is a real pain. It forces us to enter multiple duplicate medications and allergies for patients which causes a big delay when we're trying to chart. It really slows the whole clinic down.

“my experience with ModMed”

Pros

I'm impressed by how easy it is for me to build a note and focus on delivering patient care.

Cons

I wish I could use it offline. It feels like I should be able to build my notes without needing a wifi connection.

“Smooth but needs offline mode”

Pros

ModMed is very user-friendly. Whenever there was something I didn't know, I just googled the tutorials and found the answer.

Cons

When I check a patient's insurance, it doesn't always fully populate the information into the right fields. I often have to fill in the blanks myself.

“Friendly but insurance check issues”

Pros

It's very user-friendly and that makes everything quick and easy for me.

Cons

It can be a little slow at times but it's not a huge deal for me.

“Best choice for dermatology”

Pros

How easy it is to use. It's super efficient for writing notes, sending prescriptions and putting in orders.

Cons

The IT and technical issues are the biggest problem. There are times when EMA is just completely down and it really affects our work. It makes it so difficult when you're right in the middle of seeing patients.

“Efficient but too much downtime”

Pros

I find the system to be very smooth and easy to use. It just flows well and I don't have to fight with it to get things done. I honestly like it a lot.

Cons

It's not bilingual and that's a problem for us. In Allentown, PA, we have a lot of Spanish-speaking patients and it would be so nice if they could use the system in their language too.

“smooth but not available in Spanish”

Pros

We only purchased the EHR portion of ModMed at first and were very pleased with it. But when they introduced the Practice Management system, it was a game-changer. It made our entire practice so much more efficient and eliminated so many repetitive tasks that used to get passed from person to person.

Cons

In the beginning switching to this system was a huge learning curve but we've definitely gotten past that. My biggest complaint now is the reporting system and I find it difficult to use sometimes. And in the billing department, we all hate the process you have to follow for a returned payment. But other than that, it's okay.

“Game-changer with reporting function is problematic”

Pros

It is so easy to work with on my iPad. I especially love the "EYE LOG" tab because it's much easier to read and manage on the go. The best part is that I can work on a patient's chart without being glued to my seat at the front desk.

Cons

Using it on the computer is harder to manage. It takes more steps to do things and all the tabs are in different places than I'm used to.

“great on iPad”

Pros

It's very user friendly and always works great for me and I rarely run into issues. When I need to find something, it's usually very straightforward and doesn't take a lot of digging.

Cons

There's nothing I dislike about it. It's very easy to use.