softwaremyAvatar Software Reviews
26 Reviews
Overall Rating
1.7
26 Reviews
Rating Distribution
5
(1)
4
(3)
3
(2)
2
(2)
1
(18)
Satisfaction Score
Ease of use
4
Value for money
3
Customer Support
3
Functionality
3
Overall Rating
1.7
26 Reviews
Rating Distribution
5
(1)
4
(3)
3
(2)
2
(2)
1
(18)
Satisfaction Score
Ease of use
4
Value for money
3
Customer Support
3
Functionality
3
Filters
Specialty
Provider Size
Time Used
Options
Options
Pros
Versatile customization options.
Cons
Steep learning curve for beginners.
Ease of use
9
Value for money
5
Customer Support
5
Functionality
5
Test
Software Finder, 51-100 employees
More than a year
Apr 24, 2024
Worst software I�ve used.
Worst software I�ve used.
Pros
This software is exceptionally poor in its setup quality and integration with insurance companies, causing significant operational challenges.
Cons
This software suffers from a multitude of issues including a poor user interface, inconsistent design, frequent bugs, readability challenges, and overall difficulty of use.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Eric
Health, Wellness and Fitness, 101-500 employees
Less than 6 months
Dec 01, 2023
Terrible
Terrible
Pros
There is absolutely nothing redeemable about this software. It is subpar in every aspect, and I would strongly advise against its use.
Cons
The software is riddled with bugs and fails to function properly even under optimal conditions, making it highly unreliable and frustrating to use.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
George
Capital Markets, 101-500 employees
More than a year
Nov 01, 2023
Avatar: How to make large caseloads seem even larger.
Avatar: How to make large caseloads seem even larger.
Pros
One potential positive aspect is that it creates job opportunities for IT personnel specializing in EMR systems.
Cons
The platform's outdated appearance reminiscent of the "dial-up" era contributes to its slow performance and frequent crashes. Its inefficiencies and lack of user-friendliness have led to significant frustration among users, impacting their job satisfaction and productivity.
Ease of use
2
Value for money
3
Customer Support
3
Functionality
2
Paul
Mental Health Care, 51-100 employees
Less than 6 months
Oct 01, 2023
In FULL agreement with the other 22 people that left reviews
In FULL agreement with the other 22 people that left reviews
Pros
Despite its flaws, it's marginally easier to use than the previous EMR we employed.
Cons
Lack of user-friendliness indicates that the designers of the software lack practical experience in the field, resulting in excessive clicks and inefficient workflows, ultimately creating more work for users.
Ease of use
7
Value for money
3
Customer Support
3
Functionality
3
Christine
Mental Health Care, 500+ employees
More than a year
Aug 01, 2023
Initial Assessment of EHR among multiple types used
Initial Assessment of EHR among multiple types used
Pros
Unfortunately, there is nothing commendable about this software. It consistently underperforms and is frustratingly repetitive.
Cons
Users frequently encounter data loss and frustration due to the software's tendency to unexpectedly discard entered notes. Additionally, the bundling feature fails to provide useful assistance and instead adds unnecessary repetition to tasks.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Jennifer
Mental Health Care, 1-10 employees
Less than 6 months
Apr 01, 2023
Do not recommmend
Do not recommmend
Pros
The software's simplistic interface and background colors may be considered somewhat appealing, especially for users who prefer straightforward designs.
Cons
The software's functionality is often compromised, lacking essential features such as the ability to search for studies or track quality metrics effectively.
Ease of use
2
Value for money
3
Customer Support
2
Functionality
2
Susan
Mental Health Care, 500+ employees
Less than a year
Apr 01, 2023
I've used others so I am aware what good looks like.
I've used others so I am aware what good looks like.
Pros
It's difficult to identify any significant positives about this software. Its complexity and lack of transparency might serve purposes other than legitimate medical practice management.
Cons
In-person support was promised but not delivered upon implementation, and the software's unintuitive design makes it challenging to locate information efficiently. The transition from MyAvatar to MyAvatarNX exacerbated existing issues, leading to user demoralization and decreased job satisfaction.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Matthew
Hospitality, 500+ employees
More than a year
Jan 01, 2023
We've been using Avatar for 6 years and it still leaves me in despair.
We've been using Avatar for 6 years and it still leaves me in despair.
Pros
Certain elements of the software may give the impression of a legitimate medical-grade EHR system, despite its overall deficiencies.
Cons
The software does not meet the standards of medical-grade EHR software, falling short in terms of reliability, usability, and functionality.
Ease of use
2
Value for money
2
Customer Support
3
Functionality
2
Kim
Mental Health Care, 500+ employees
More than a year
Jan 01, 2023
Horrible software that should not be used
Horrible software that should not be used
Pros
There are no discernible advantages to using this software. Prospective buyers should exercise caution and avoid it altogether.
Cons
Overall, the software is deemed unfit for any purpose and should be discontinued to prevent further frustration and inefficiency.
Ease of use
2
Value for money
3
Customer Support
2
Functionality
2
Edna
Non-Profit Organization Management, 500+ employees
Less than a year
Nov 01, 2022
myCrapatar
myCrapatar
Pros
There's very little to appreciate about this software. Compared to other systems, its reliability is questionable, and its functionality is severely lacking.
Cons
Numerous usability issues, including unreliability, slow performance, fragmented patient information, and poor organization of prescription history, pose significant risks to patient safety and contribute to user dissatisfaction.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Faith
Hospital & Health Care, 500+ employees
More than a year
May 01, 2022
Avoid Avatar
Avoid Avatar
Pros
While Avatar boasts a wide range of features, the convoluted steps required to complete even simple tasks and the counterintuitive interface make it an absolute nightmare to navigate.
Cons
The program's poor design and cumbersome workflows make even simple tasks, such as entering medication orders, unnecessarily complicated. Additionally, the lack of basic features like cut-and-paste functionality within the program further exacerbates user frustrations.
Ease of use
2
Value for money
5
Customer Support
5
Functionality
2
Ryan
Mental Health Care, 500+ employees
Less than 6 months
Apr 01, 2022
No support
No support
Pros
Although it was satisfactory when initially purchased, the software's quality has significantly declined over time.
Cons
Cost, lack of support, and limited customization options contribute to user dissatisfaction and hinder efficient use of the software.
Ease of use
3
Value for money
2
Customer Support
2
Functionality
2
Chris
Health, Wellness and Fitness, 101-500 employees
More than a year
Mar 01, 2022
Barely better than paper
Barely better than paper
Pros
Avatar represented a substantial upgrade from our previous software, SATIS, approximately 15 years ago. Despite its limitations, it felt like a significant improvement at the time.
Cons
Recent upgrades have worsened the software's functionality, leading to increased inefficiencies and frustration among users. The software's slow performance and lack of essential features suggest a lack of consideration for user needs and workflow efficiency.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Nathan
Mental Health Care, 500+ employees
More than a year
Nov 01, 2021
This Program is the absolute WORST medical program I have ever used and it is also the slowest one.
This Program is the absolute WORST medical program I have ever used and it is also the slowest one.
Pros
Turning off the software at the end of each day may be the only relief users experience from its inherent frustrations.
Cons
The software's sluggish performance and lack of user-friendly features make scheduling appointments a time-consuming and frustrating task.
Ease of use
3
Value for money
2
Customer Support
2
Functionality
3
Misty
Mental Health Care, 500+ employees
Less than 6 months
Oct 01, 2021
Designer clearly never worked in the field
Designer clearly never worked in the field
Pros
It's challenging to identify any standout features of this program that aren't offered more effectively by competing software.
Cons
The software's cumbersome interface and lack of customization options hinder efficient documentation and make it difficult for users to access and edit patient records effectively.
Ease of use
4
Value for money
5
Customer Support
2
Functionality
2
Randa
Health, Wellness and Fitness, 101-500 employees
More than a year
Sep 01, 2021
Absolutely the WORST!!
Absolutely the WORST!!
Pros
One minor positive is the ability to customize the screen color, providing users with a semblance of personalization.
Cons
poor navigation, redundant data entry, and inadequate diagnostic features make it a burdensome and impractical choice for mental health professionals.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
ERIC
Mental Health Care, 500+ employees
Less than 6 months
Jan 01, 2021
Netsmart Avatar needs improvement
Netsmart Avatar needs improvement
Pros
Once users become accustomed to its intricacies, they may enjoy a brief period of stability in their workday before encountering inevitable crashes.
Cons
Frequent crashes, cryptic error messages, and login issues contribute to user frustration and suggest underlying problems with the software's stability and reliability.
Ease of use
6
Value for money
2
Customer Support
2
Functionality
6
Dean
Mental Health Care, 51-100 employees
More than a year
Jul 01, 2018
Abandon Ship!
Abandon Ship!
Pros
A potential advantage is that this product is offered at no cost to providers until the year 2020 through our Behavioral Health Organization.
Cons
clunky interface and lack of support for Substance Use Disorder (SUD) assessments highlight its shortcomings in meeting the needs of mental health professionals.
Ease of use
4
Value for money
6
Customer Support
1
Functionality
1
Adam
Mental Health Care, 51-100 employees
Less than a year
May 01, 2018
Robust Software
Robust Software
Pros
The software offers a comprehensive set of features for both outpatient and inpatient settings, including the ability to customize existing forms or create new ones.
Cons
The software's reliance on Java and potential maintenance requirements underscore its susceptibility to performance issues and the need for ongoing IT support.
Ease of use
7
Value for money
7
Customer Support
5
Functionality
8
Brett
Mental Health Care, 500+ employees
More than a year
Feb 01, 2018
Nursing Perspective
Nursing Perspective
Pros
The home viewing screen is user-friendly, providing a comfortable starting point for training sessions and simplifying navigation.
Cons
While the software offers extensive functionality, its complexity may deter some users from fully utilizing its capabilities, limiting its effectiveness in improving workflow efficiency.
Ease of use
5
Value for money
8
Customer Support
8
Functionality
8
Christie Herrera LPN ASN
Medical Practice, 500+ employees
More than a year
Jun 01, 2017
Not practical in M.D. private practice. of Psychiatry.
Not practical in M.D. private practice. of Psychiatry.
Pros
Unfortunately, the software significantly slows down workflow processes, requiring repetitive manual data entry and contributing to inefficiencies.
Cons
Despite its dominance in the mental health field, the software has failed to undergo significant improvements over time, leaving users with outdated and inefficient tools.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Pawan
Mental Health Care, 51-100 employees
Less than 6 months
Dec 01, 2016
Avatar, the Good, The Bad and the Ugly
Avatar, the Good, The Bad and the Ugly
Pros
Avatar can be customized to meet various state and federal requirements, offering users flexibility in adapting the software to their specific needs. Customer support is generally professional and responsive to requests for adjustments.
Cons
Documentation discrepancies, navigation challenges, and unnecessary repetition of data entry tasks contribute to confusion and frustration among users, highlighting the software's usability issues.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
4
Theresa
Mental Health Care, N/A employees
Less than a year
Sep 01, 2016
Very costly, not user friendly, terrible business model.
Very costly, not user friendly, terrible business model.
Pros
If properly configured by dedicated IT staff, this software can be highly customizable and robust, accommodating extensive data storage and reporting capabilities.
Cons
complexity and lack of in-house support make it financially unsustainable for smaller operations, while its disjointed modules and high licensing costs further hinder user satisfaction and efficiency.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
5
Freda
Mental Health Care, N/A employees
More than a year
Jul 01, 2016
Worst EMR I have ever encountered
Worst EMR I have ever encountered
Pros
There are no redeeming qualities to this product whatsoever. It consistently fails to meet expectations and falls short in every regard.
Cons
Excessive formatting requirements and cumbersome data entry processes result in unnecessary time and effort spent on basic tasks, detracting from overall user experience.
Ease of use
2
Value for money
1
Customer Support
1
Functionality
2
Kenneth
Medical Practice, N/A employees
More than a year
Jun 01, 2016
Ahhhhh!
Ahhhhh!
Pros
The upgrade from Avatar to myAvatar was relatively simple and fast, requiring minimal training for staff. Despite its flaws, the transition was smooth, and no major issues were encountered.
Cons
The software's persistent bugs and performance issues make it unreliable and impractical for everyday use, undermining its effectiveness as a mental health management tool.
Ease of use
10
Value for money
7
Customer Support
8
Functionality
8
Melissa
N/A, N/A employees
Free Trial
Jun 01, 2013
Filters
Options
Options
Pros
Versatile customization options.
Cons
Steep learning curve for beginners.
Ease of use
9
Value for money
5
Customer Support
5
Functionality
5
Test
Software Finder, 51-100 employees
More than a year
Apr 24, 2024
Worst software I�ve used.
Worst software I�ve used.
Pros
This software is exceptionally poor in its setup quality and integration with insurance companies, causing significant operational challenges.
Cons
This software suffers from a multitude of issues including a poor user interface, inconsistent design, frequent bugs, readability challenges, and overall difficulty of use.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Eric
Health, Wellness and Fitness, 101-500 employees
Less than 6 months
Dec 01, 2023
Terrible
Terrible
Pros
There is absolutely nothing redeemable about this software. It is subpar in every aspect, and I would strongly advise against its use.
Cons
The software is riddled with bugs and fails to function properly even under optimal conditions, making it highly unreliable and frustrating to use.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
George
Capital Markets, 101-500 employees
More than a year
Nov 01, 2023
Avatar: How to make large caseloads seem even larger.
Avatar: How to make large caseloads seem even larger.
Pros
One potential positive aspect is that it creates job opportunities for IT personnel specializing in EMR systems.
Cons
The platform's outdated appearance reminiscent of the "dial-up" era contributes to its slow performance and frequent crashes. Its inefficiencies and lack of user-friendliness have led to significant frustration among users, impacting their job satisfaction and productivity.
Ease of use
2
Value for money
3
Customer Support
3
Functionality
2
Paul
Mental Health Care, 51-100 employees
Less than 6 months
Oct 01, 2023
In FULL agreement with the other 22 people that left reviews
In FULL agreement with the other 22 people that left reviews
Pros
Despite its flaws, it's marginally easier to use than the previous EMR we employed.
Cons
Lack of user-friendliness indicates that the designers of the software lack practical experience in the field, resulting in excessive clicks and inefficient workflows, ultimately creating more work for users.
Ease of use
7
Value for money
3
Customer Support
3
Functionality
3
Christine
Mental Health Care, 500+ employees
More than a year
Aug 01, 2023
Initial Assessment of EHR among multiple types used
Initial Assessment of EHR among multiple types used
Pros
Unfortunately, there is nothing commendable about this software. It consistently underperforms and is frustratingly repetitive.
Cons
Users frequently encounter data loss and frustration due to the software's tendency to unexpectedly discard entered notes. Additionally, the bundling feature fails to provide useful assistance and instead adds unnecessary repetition to tasks.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Jennifer
Mental Health Care, 1-10 employees
Less than 6 months
Apr 01, 2023
Do not recommmend
Do not recommmend
Pros
The software's simplistic interface and background colors may be considered somewhat appealing, especially for users who prefer straightforward designs.
Cons
The software's functionality is often compromised, lacking essential features such as the ability to search for studies or track quality metrics effectively.
Ease of use
2
Value for money
3
Customer Support
2
Functionality
2
Susan
Mental Health Care, 500+ employees
Less than a year
Apr 01, 2023
I've used others so I am aware what good looks like.
I've used others so I am aware what good looks like.
Pros
It's difficult to identify any significant positives about this software. Its complexity and lack of transparency might serve purposes other than legitimate medical practice management.
Cons
In-person support was promised but not delivered upon implementation, and the software's unintuitive design makes it challenging to locate information efficiently. The transition from MyAvatar to MyAvatarNX exacerbated existing issues, leading to user demoralization and decreased job satisfaction.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Matthew
Hospitality, 500+ employees
More than a year
Jan 01, 2023
We've been using Avatar for 6 years and it still leaves me in despair.
We've been using Avatar for 6 years and it still leaves me in despair.
Pros
Certain elements of the software may give the impression of a legitimate medical-grade EHR system, despite its overall deficiencies.
Cons
The software does not meet the standards of medical-grade EHR software, falling short in terms of reliability, usability, and functionality.
Ease of use
2
Value for money
2
Customer Support
3
Functionality
2
Kim
Mental Health Care, 500+ employees
More than a year
Jan 01, 2023
Horrible software that should not be used
Horrible software that should not be used
Pros
There are no discernible advantages to using this software. Prospective buyers should exercise caution and avoid it altogether.
Cons
Overall, the software is deemed unfit for any purpose and should be discontinued to prevent further frustration and inefficiency.
Ease of use
2
Value for money
3
Customer Support
2
Functionality
2
Edna
Non-Profit Organization Management, 500+ employees
Less than a year
Nov 01, 2022
myCrapatar
myCrapatar
Pros
There's very little to appreciate about this software. Compared to other systems, its reliability is questionable, and its functionality is severely lacking.
Cons
Numerous usability issues, including unreliability, slow performance, fragmented patient information, and poor organization of prescription history, pose significant risks to patient safety and contribute to user dissatisfaction.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Faith
Hospital & Health Care, 500+ employees
More than a year
May 01, 2022
Avoid Avatar
Avoid Avatar
Pros
While Avatar boasts a wide range of features, the convoluted steps required to complete even simple tasks and the counterintuitive interface make it an absolute nightmare to navigate.
Cons
The program's poor design and cumbersome workflows make even simple tasks, such as entering medication orders, unnecessarily complicated. Additionally, the lack of basic features like cut-and-paste functionality within the program further exacerbates user frustrations.
Ease of use
2
Value for money
5
Customer Support
5
Functionality
2
Ryan
Mental Health Care, 500+ employees
Less than 6 months
Apr 01, 2022
No support
No support
Pros
Although it was satisfactory when initially purchased, the software's quality has significantly declined over time.
Cons
Cost, lack of support, and limited customization options contribute to user dissatisfaction and hinder efficient use of the software.
Ease of use
3
Value for money
2
Customer Support
2
Functionality
2
Chris
Health, Wellness and Fitness, 101-500 employees
More than a year
Mar 01, 2022
Barely better than paper
Barely better than paper
Pros
Avatar represented a substantial upgrade from our previous software, SATIS, approximately 15 years ago. Despite its limitations, it felt like a significant improvement at the time.
Cons
Recent upgrades have worsened the software's functionality, leading to increased inefficiencies and frustration among users. The software's slow performance and lack of essential features suggest a lack of consideration for user needs and workflow efficiency.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Nathan
Mental Health Care, 500+ employees
More than a year
Nov 01, 2021
This Program is the absolute WORST medical program I have ever used and it is also the slowest one.
This Program is the absolute WORST medical program I have ever used and it is also the slowest one.
Pros
Turning off the software at the end of each day may be the only relief users experience from its inherent frustrations.
Cons
The software's sluggish performance and lack of user-friendly features make scheduling appointments a time-consuming and frustrating task.
Ease of use
3
Value for money
2
Customer Support
2
Functionality
3
Misty
Mental Health Care, 500+ employees
Less than 6 months
Oct 01, 2021
Designer clearly never worked in the field
Designer clearly never worked in the field
Pros
It's challenging to identify any standout features of this program that aren't offered more effectively by competing software.
Cons
The software's cumbersome interface and lack of customization options hinder efficient documentation and make it difficult for users to access and edit patient records effectively.
Ease of use
4
Value for money
5
Customer Support
2
Functionality
2
Randa
Health, Wellness and Fitness, 101-500 employees
More than a year
Sep 01, 2021
Absolutely the WORST!!
Absolutely the WORST!!
Pros
One minor positive is the ability to customize the screen color, providing users with a semblance of personalization.
Cons
poor navigation, redundant data entry, and inadequate diagnostic features make it a burdensome and impractical choice for mental health professionals.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
ERIC
Mental Health Care, 500+ employees
Less than 6 months
Jan 01, 2021
Netsmart Avatar needs improvement
Netsmart Avatar needs improvement
Pros
Once users become accustomed to its intricacies, they may enjoy a brief period of stability in their workday before encountering inevitable crashes.
Cons
Frequent crashes, cryptic error messages, and login issues contribute to user frustration and suggest underlying problems with the software's stability and reliability.
Ease of use
6
Value for money
2
Customer Support
2
Functionality
6
Dean
Mental Health Care, 51-100 employees
More than a year
Jul 01, 2018
Abandon Ship!
Abandon Ship!
Pros
A potential advantage is that this product is offered at no cost to providers until the year 2020 through our Behavioral Health Organization.
Cons
clunky interface and lack of support for Substance Use Disorder (SUD) assessments highlight its shortcomings in meeting the needs of mental health professionals.
Ease of use
4
Value for money
6
Customer Support
1
Functionality
1
Adam
Mental Health Care, 51-100 employees
Less than a year
May 01, 2018
Robust Software
Robust Software
Pros
The software offers a comprehensive set of features for both outpatient and inpatient settings, including the ability to customize existing forms or create new ones.
Cons
The software's reliance on Java and potential maintenance requirements underscore its susceptibility to performance issues and the need for ongoing IT support.
Ease of use
7
Value for money
7
Customer Support
5
Functionality
8
Brett
Mental Health Care, 500+ employees
More than a year
Feb 01, 2018
Nursing Perspective
Nursing Perspective
Pros
The home viewing screen is user-friendly, providing a comfortable starting point for training sessions and simplifying navigation.
Cons
While the software offers extensive functionality, its complexity may deter some users from fully utilizing its capabilities, limiting its effectiveness in improving workflow efficiency.
Ease of use
5
Value for money
8
Customer Support
8
Functionality
8
Christie Herrera LPN ASN
Medical Practice, 500+ employees
More than a year
Jun 01, 2017
Not practical in M.D. private practice. of Psychiatry.
Not practical in M.D. private practice. of Psychiatry.
Pros
Unfortunately, the software significantly slows down workflow processes, requiring repetitive manual data entry and contributing to inefficiencies.
Cons
Despite its dominance in the mental health field, the software has failed to undergo significant improvements over time, leaving users with outdated and inefficient tools.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Pawan
Mental Health Care, 51-100 employees
Less than 6 months
Dec 01, 2016
Avatar, the Good, The Bad and the Ugly
Avatar, the Good, The Bad and the Ugly
Pros
Avatar can be customized to meet various state and federal requirements, offering users flexibility in adapting the software to their specific needs. Customer support is generally professional and responsive to requests for adjustments.
Cons
Documentation discrepancies, navigation challenges, and unnecessary repetition of data entry tasks contribute to confusion and frustration among users, highlighting the software's usability issues.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
4
Theresa
Mental Health Care, N/A employees
Less than a year
Sep 01, 2016
Very costly, not user friendly, terrible business model.
Very costly, not user friendly, terrible business model.
Pros
If properly configured by dedicated IT staff, this software can be highly customizable and robust, accommodating extensive data storage and reporting capabilities.
Cons
complexity and lack of in-house support make it financially unsustainable for smaller operations, while its disjointed modules and high licensing costs further hinder user satisfaction and efficiency.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
5
Freda
Mental Health Care, N/A employees
More than a year
Jul 01, 2016
Worst EMR I have ever encountered
Worst EMR I have ever encountered
Pros
There are no redeeming qualities to this product whatsoever. It consistently fails to meet expectations and falls short in every regard.
Cons
Excessive formatting requirements and cumbersome data entry processes result in unnecessary time and effort spent on basic tasks, detracting from overall user experience.
Ease of use
2
Value for money
1
Customer Support
1
Functionality
2
Kenneth
Medical Practice, N/A employees
More than a year
Jun 01, 2016
Ahhhhh!
Ahhhhh!
Pros
The upgrade from Avatar to myAvatar was relatively simple and fast, requiring minimal training for staff. Despite its flaws, the transition was smooth, and no major issues were encountered.
Cons
The software's persistent bugs and performance issues make it unreliable and impractical for everyday use, undermining its effectiveness as a mental health management tool.
Ease of use
10
Value for money
7
Customer Support
8
Functionality
8
Melissa
N/A, N/A employees
Free Trial
Jun 01, 2013