NextGen Enterprise Reviews

Pros

Scheduling, canceling or deleting a patient's appointment is super easy. It's a quick and simple process that saves me a lot of time and hassle.

Cons

Honestly, the thing I like the least about NextGen is the document scanning, it just feels like a clunky process.

Pros

I love how customizable and configurable it is. The fact that we can create our own templates if NextGen doesn't already have one that fits our needs is a huge bonus.

Cons

Some of the templates are really long and cumbersome. There are way too many fields to fill out and too many clicks for the providers, which ends up wasting time.

Pros

The application is easy to use and I love the EMR template customization options.

Cons

If you rename a practice or location, the audit reports stop tracking correctly because the previous name is no longer available which is really annoying.

Pros

NextGen is an easy to use and user-friendly system with seamless billing capabilities. One other thing worth mentioning is that it records everything, like what and when something is get done by an individual.

Cons

One thing that I dislike the most is that there is no mechanism to catch errors for Self-Pay issues.

Pros

I like the ongoing improvements and innovations within NextGen.

Cons

Assistance is needed when using a third party vendor which is kind of annoying.

Pros

NextGen is great tool that allows us to customize it as per our needs. But for all the modifications additional investment is required or you must hire a programmer who knows the process or pay for the services.

Cons

If you do not have a programmer on staff then keep in mind you will have to spend a lot of money in order to customize it which may not be suitable for small businesses.

Pros

As per my experience I found NextGen easy to maneuver. Plus it has high-quality functionality and wide range of integration platforms. Also the software is easy to customize and has proven to be very useful for us.

Cons

The aesthetics of the software is not the best. As an outdated 32-bit application, we feel like it needs a modern update something similar to EPIC software. Plus its interface feels a bit clunky which requires more clicks compared to other EMR systems. Additionally the permission settings could benefit from a thorough overhaul to prevent potential mistakes.

Pros

If you run a clinic on a budget and looking for a complete EHR package (eliminating any nonsense features you never really need), NextGen is the way to go as per me.

Cons

Customer support is not the best. Like when needed, we never get a support instantly. (although they do help when they are finally reached).

Pros

The NextGen Enterprise software has its pros. Like it has been working out great for us in our ambulatory care clinic. Our revenue figures have been getting better and better ever since we signed up.

Cons

Navigation is not as easy as I expected in the beginning. Plus the price for customization is also a bit too high. Rest is ok!

Pros

This EHR software not only caters to all aspects of our EHR and administrative tasks in medical practices but also saves our providers time which eventually allow them to focus towards patient care.

Cons

I just wish there were more open APIs that allows software development with compatible proprietary products. And the best thing is that NextGen seems open to exploring such opportunities.