softwareNextGen® Enterprise EHR Software Reviews
7 Reviews
Overall Rating
4.3
7 Reviews
Rating Distribution
5
(3)
4
(3)
3
(1)
2
(0)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Overall Rating
4.3
7 Reviews
Rating Distribution
5
(3)
4
(3)
3
(1)
2
(0)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Filters
Specialty
Provider Size
Time Used
Billing Capabilities
Billing Capabilities
Pros
I've found NextGen to be user-friendly, efficiently recording user actions and timestamps.
Cons
There is no mechanism to catch errors for Self-Pay issues.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Macarena
Hospital & Health Care, 101-500 employees
More than a year
Jan 01, 2024
Nextgen Enterprise
Nextgen Enterprise
Pros
I appreciate the ongoing improvements and innovations within NextGen.
Cons
Need for support when using a third party vendor
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sydney
Health, Wellness and Fitness, 51-100 employees
More than a year
Dec 18, 2023
Can be modified to do what you need
Can be modified to do what you need
Pros
NextGen offers the flexibility for customization but might require additional investment for modifications by either hiring a programmer or paying for services.
Cons
it can be very costly to customize it If you do not have a programmer on staff.
Ease of use
7
Value for money
5
Customer Support
8
Functionality
7
Emilian
Health, Wellness and Fitness, 101-500 employees
More than a year
Dec 09, 2023
High quality affordable EMR system.
High quality affordable EMR system.
Pros
I found NextGen easy to maneuver, offering high-quality functionality and extensive integration platforms. Its high customizability proved immensely useful.
Cons
The aesthetic leaves much to be desired. As an outdated 32-bit application, it needs a modern update akin to EPIC. Its interface feels clunky, requiring more clicks compared to other EMR systems. Additionally, the permission settings could benefit from a thorough overhaul to prevent potential mistakes.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Ryan
Hospital & Health Care, 51-100 employees
More than a year
Dec 01, 2023
The complete EHR package at a bargain!
The complete EHR package at a bargain!
Pros
If you’re a specialty clinic on a budget looking for a complete EHR package (minus any nonsense features you never really need), NextGen is the way to go.
Cons
Customer support needs improvement (although they do help when they’re finally reached).
Ease of use
7
Value for money
9
Customer Support
9
Functionality
9
Emily J. Peterson
Health Conquests, IL, Head Count: 25-29 employees
Feb 28, 2023
Our outpatient’s thriving with NextGen
Our outpatient’s thriving with NextGen
Pros
There isn’t much wrong with NextGen; it’s been working out great for us in our ambulatory care clinic. Our revenue figures have certainly seen a shoring up ever since we signed up.
Cons
There are a lot of navigating requirements with the system between the EHR and PM modules.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
James M. Pleat
Mid-Town Meds, NY, Head-Count: 5-9 employees
Jan 24, 2023
NextGen is flawlessly architected
NextGen is flawlessly architected
Pros
This software not only caters to all aspects of EHR and administrative tasks in medical practices but also optimizes providers' time, redirecting focus towards patient care.
Cons
I wish there were more open APIs to facilitate software development with compatible proprietary products. Fortunately, NextGen seems open to exploring such opportunities.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Barry
Health, Wellness and Fitness, 11-50 employees
Less than 6 months
Jul 01, 2020
Filters
Billing Capabilities
Billing Capabilities
Pros
I've found NextGen to be user-friendly, efficiently recording user actions and timestamps.
Cons
There is no mechanism to catch errors for Self-Pay issues.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Macarena
Hospital & Health Care, 101-500 employees
More than a year
Jan 01, 2024
Nextgen Enterprise
Nextgen Enterprise
Pros
I appreciate the ongoing improvements and innovations within NextGen.
Cons
Need for support when using a third party vendor
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sydney
Health, Wellness and Fitness, 51-100 employees
More than a year
Dec 18, 2023
Can be modified to do what you need
Can be modified to do what you need
Pros
NextGen offers the flexibility for customization but might require additional investment for modifications by either hiring a programmer or paying for services.
Cons
it can be very costly to customize it If you do not have a programmer on staff.
Ease of use
7
Value for money
5
Customer Support
8
Functionality
7
Emilian
Health, Wellness and Fitness, 101-500 employees
More than a year
Dec 09, 2023
High quality affordable EMR system.
High quality affordable EMR system.
Pros
I found NextGen easy to maneuver, offering high-quality functionality and extensive integration platforms. Its high customizability proved immensely useful.
Cons
The aesthetic leaves much to be desired. As an outdated 32-bit application, it needs a modern update akin to EPIC. Its interface feels clunky, requiring more clicks compared to other EMR systems. Additionally, the permission settings could benefit from a thorough overhaul to prevent potential mistakes.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Ryan
Hospital & Health Care, 51-100 employees
More than a year
Dec 01, 2023
The complete EHR package at a bargain!
The complete EHR package at a bargain!
Pros
If you’re a specialty clinic on a budget looking for a complete EHR package (minus any nonsense features you never really need), NextGen is the way to go.
Cons
Customer support needs improvement (although they do help when they’re finally reached).
Ease of use
7
Value for money
9
Customer Support
9
Functionality
9
Emily J. Peterson
Health Conquests, IL, Head Count: 25-29 employees
Feb 28, 2023
Our outpatient’s thriving with NextGen
Our outpatient’s thriving with NextGen
Pros
There isn’t much wrong with NextGen; it’s been working out great for us in our ambulatory care clinic. Our revenue figures have certainly seen a shoring up ever since we signed up.
Cons
There are a lot of navigating requirements with the system between the EHR and PM modules.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
James M. Pleat
Mid-Town Meds, NY, Head-Count: 5-9 employees
Jan 24, 2023
NextGen is flawlessly architected
NextGen is flawlessly architected
Pros
This software not only caters to all aspects of EHR and administrative tasks in medical practices but also optimizes providers' time, redirecting focus towards patient care.
Cons
I wish there were more open APIs to facilitate software development with compatible proprietary products. Fortunately, NextGen seems open to exploring such opportunities.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Barry
Health, Wellness and Fitness, 11-50 employees
Less than 6 months
Jul 01, 2020