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NextGen® Enterprise EHR Software

NextGen Enterprise EHR

Claimed

Claimed

Last Updated Nov 28, 2025

Key Takeaways

Generated from the text of customer reviews

NextGen Enterprise is a comprehensive EHR and practice management solution tailored for ambulatory care. It supports clinical documentation, billing, and patient engagement. Users appreciate its customizable templates and integrated workflows, though some cite a steep learning curve. Recent developments include the release of NextGen® Navigator, an AI customer service agent designed to reduce burden on staff.

Our Verdict

NextGen Enterprise is a strong fit for mid-sized to large multispecialty practices needing a configurable, end-to-end system. It supports interoperability, regulatory compliance, and scalable workflows. While onboarding may require training investment, its pricing and architecture deliver long-term operational value. We recommend it for complex care teams.

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Overall Rating

Based on 30 users reviews

4.2

Rating Distribution

Positive

83%

Neutral

17%

Negative

0%

Starting Price
Custom

Pros And Cons of NextGen Enterprise EHR

Pros

  • The platform is built with the beginners in mind

  • Secure data sharing and storage

  • Considerably expedites the billing process relative to other market EHRs

Cons

  • The customer support can be improved

  • Some users complain about connectivity issues

Frequently Asked Questions

NextGen Enterprise is an electronic health record (EHR) software that expedites and automates the entire clinical workflow of practices; with a host of features designed to facilitate better patient care, allowing the physician to spend more time with the patients.

NextMD is the dedicated patient portal service embedded in the NextGen EHR software framework; allowing for easy, secure communication between patients and physicians.

Your NextGen subscription can be accessed via the vendor’s official platform.

Through the patient portal, patients can send questions to their healthcare team using the ‘Ask a Question’ button that can be found on the Home page, Messages page, and navigation bar.

Thoma Bravo, one of the largest software investment firms, completed its acquisition of NextGen. The acquisition agreement, initially announced on September 6, 2023, received approval from NextGen Healthcare's shareholders during the Special Shareholder Meeting on November 7, 2023.

NextGen Enterprise offers support to users through meetings, users through meetings, live chat, and demos.

The typical users of NextGen Enterprise include healthcare sectors like pediatrics, dermatology, urology, and more.

NextGen Enterprise supports around 14 languages, including English, Spanish, Russian, French, and more.

Yes, NextGen Enterprise offers a mobile app.

The vendor offers pricing information to users. Get in touch with us to get a NextGen Enterprise price estimate.

No, NextGen Enterprise is not free.

The vendor offers integrations with platforms like Commure, Vytalize, Clinically, and more.

Yes, NextGen Enterprise offers an API.