NextGen Reviews

“NextGen Office is good

Pros

NextGen Office is commended for its customizability and cloud-based accessibility.

Cons

Users have reported occasional performance issues during peak activity, as well as problems with customized reports.

“NextGen Healthcare

Pros

This software is easy to use and generally reliable.

Cons

I wish there were better AR report options available that would suit my needs.

“Easy to learn

Pros

It's an easy-to-learn and work-with software.

Cons

The end-of-night reports could be improved by including all payments made during the day, specifying payment methods on statements, and enabling payment editing.

“Good billing software

Pros

Billing to insurance companies is pretty simple and efficient now.

Cons

The inability to retrieve remittance adviceEOBs from over a year ago is a drawback.

“Great service!

Pros

I like the customizable templates and the convenience of having all the information in one place.

Cons

The dosage calculator layout could be improved, but an app is currently unavailable.

“It is okay

Pros

I find the healthcare information well-organized.

Cons

There are recurring glitches that affect the user experience.

“I've seen better

Pros

NextGen is used during clinic appointments to document patient encounters and works decently.

Cons

Access to inpatient records is not available, and several keystrokes are required for each step, leading to inefficiencies.

“Nextgen

Pros

We were formerly using 3 systems for our practice. February 2018, we consolidated every one of the 3 systems and began using just NextGen. This has enabled us to have everything in one program and didnt need to hop around to various systems. We are additionally ready to scan all the records into this program so for comfort alone this has been an enormous efficient device.

Cons

The functionality of the claims processing can be a bit confusing, but the support team is great and always helps us out.

“Nextgen Healthcare Review

Pros

Navigating the software is easy, and it is tailored to subspecialties.

Cons

In moments when computers falter, paper charts become the reliable backup.

“User-friendly software

Pros

I enjoyed how user-friendly the application is, particularly its navigation.

Cons

The design, including color and template, could see improvements, but otherwise, no significant issues.

“NextGen is good but not the top-of-the-line EHR

Pros

NextGen offers the best features and even offers capable customer support.

Cons

Compared to competitors, NextGen lacks the cutting-edge features and capabilities of top-tier EHR systems.

“NextGen Healthcare is the best

Pros

NextGen played a key role in developing electronic medical records and practice management strategies.

Cons

The software can be somewhat complex and might benefit from simplification for lower-level users.

“crash-prone and no remote access

Pros

One thing about NextGen is that many of the data entry fields offer drop-down pop-up boxes where I can just select the option I need instead of typing everything out.

Cons

It feels clunky to navigate because there are so many screens and I am constantly flipping between tabs which interrupts workflow. The application also tends to crash fairly often. I cannot access it from home either, though I get that remote access is restricted to protect sensitive medical records.

“Review

Pros

This has heaps of choices as far as having regions for issue list, meds, hypersensitivities, labs. There is additionally a pleasant rundown tab at the top.

Cons

At times it doesn’t seem to be user-friendly as it gets a bit complex when we’re looking for something and are unable to find it.

“Excellent and supportive customer team

Pros

something I appreciate most about Meditouch is the way their team supports me whenever I have questions or need assistance.

Cons

Finding certain features can be frustrating at times and after we moved from Athena to Meditouch I really miss Athena's interface.

“Product review

Pros

Overall, our experience has been positive, I especially loved the cloud-based nature and integration between EHR and PM.

Cons

The financial/accounting aspect isn't a strong suit, and more reporting flexibility is desired.

“NEXTGEN OFFICE SOFTWARE

Pros

This software is mostly user-friendly, making it a practical choice.

Cons

Billing third insurance seems to be a challenge that needs resolution.

“NextGen is easy to use

Pros

The system is quite easy to use, offers multiple ways to perform tasks, and experiences minimal downtime.

Cons

Deleting certain items is too simple, and occasional system slowness can be a minor annoyance.

“In Need of a Little Help

Pros

The transition between Practice Management and EHR is smooth.

Cons

Certain features differ significantly between the two, such as scanning not allowing provider selection and the challenge of template creation in EHR.

“Not for small practices

Pros

Offers great features when successfully installed and reasonable ease of use.

Cons

Lacks effective customer support, putting the burden of upgrades, troubleshooting, and configurations on customers. Some promised functionalities remain undelivered.