NextGen Reviews

“NextGen is easy to customize

Pros

The software's customization and ease of navigation are commendable.

Cons

Transitioning to Epic showed some advantages, and NextGen could be faster and require fewer clicks for workflows.

“Good software

Pros

The software's ease of use is a standout feature as it centralizes necessary files.

Cons

Improving file storage and streamlining the software further could enhance the experience.

“In the Middle

Pros

I can create shortcuts using my pre-made templates for documentation.

Cons

Navigation isn't easy as it requires some study to uncover its intricacies.

“thorough and efficient

Pros

It is really thorough and is pretty easy for learning the system's basics. Our clinic group and other healthcare sites use it, so patient records are shared and I can access them as a PCP.

Cons

There are absurd limits in places. I cannot easily add a patient's pharmacy details anymore. As there used to be a simple option that, for some reason got removed. The platform is so large that I am always learning new features. Simple tasks that should be quick like placing a referral order, end up being unnecessarily complex.

“Easy to pick up, a bit picky

Pros

I am finding the program easy to pick up even though I am not very computer savvy

Cons

Sometimes I notice it's a bit picky and that seems to vary depending on what type of practice I am using it for

“Review

Pros

I am a medical practice student using this tool, and for me, this software has helped in many ways and made my day to day tasks easier. The tool is easy to use and can be accessed easily as well. The functions and future diagnostic features are something I really like about this tool as it helps me improve my skills.

Cons

There needs to be more resources and information about the future generation health system.

“Powerful billing and reporting tools

Pros

Having used an earlier release of NextGen before trying a different practice management platform, I ultimately realized that its features suited me best. As I found it easy to rebill claims and manage receivables and I genuinely liked the built-in reporting tools the system provided during my routine billing and month-end workflows.

Cons

I had difficulty figuring out how the database was configured to enable running ad hoc reports via a direct SQL connection.

“Medical Software

Pros

Weve found the system userfriendly for electronic medical records, facilitating file creation and access. Customer service has been helpful when needed.

Cons

No particular issues, except for the inability to link it to our billing and scheduling system.

“I have never cursed at a system so much in my life

Pros

Offers basic functionalities, including a database, basic reporting, appointments, and charting.

Cons

Extremely limited reporting, and poor customer service with delayed responses to critical technical issues.

“I like the software

Pros

The software allows comprehensive medical charting when entered by the doctor's office.

Cons

Frequent password changes are required, which can be inconvenient and pose potential security concerns.

“Platform and Billing Services

Pros

Flexibility and features, along with code use support.

Cons

Features can be exhaustive, requiring periodic refreshing for ease of access.

“About to go live

Pros

2015 certified with APMA partnership, customizable features, and integration with APMA registry.

Cons

Initial appearance can be deceptive, requiring extensive customization and the user to perform most of the work.

“NextGen Healthcare Revenue Cycle Management System

Pros

Utilizes a GUI-based system, making it relatively easy to train staff, especially younger members.

Cons

Perceived as clunky and not very user-friendly with less than stellar customer support.

“NextGen Office

Pros

Provides decent value for money, with basic yet easytouse practice management features.

Cons

EMR side is less userfriendly for orthopaedic offices, particularly for coding visits and surgeries.

“Nexgen healthcare to its simplicity

Pros

Appreciates the simplicity of Nexgen healthcares interface, making it userfriendly.

Cons

None mentioned during the free trial period.

“Get to know it

Pros

It took some time to grasp the system, but once I learned the ins and outs of navigation, it became much easier to use. The system offers everything I need, with endless options, and straightforward navigation once youre familiar with it. The support team is knowledgeable and provides prompt assistance.

Cons

The learning curve can be challenging, and the training team could use improvement.

“NextGen Corporate

Pros

This software provides numerous options and functionalities, making it versatile. However, using it can involve extensive clicking and waiting, which can become frustrating.

Cons

The software frequently encounters server issues, is slow, and not very practical for productivity.

“All hat no cattle

Pros

The practice management aspect of NextGen is commendable, with efficient checkins, billing, collections, and accounts receivable processes.

Cons

However, the EHR side tends to become more problematic over time, with unaddressed glitches and new, unrequested features in each release.

“Great software

Pros

This software is user-friendly and adaptable to our needs a rare quality in many other solutions. The customer support has been exceptional.

Cons

While it offers great functionality the software's cost is on the higher side.

“NextGen is easy to use

Pros

My experience has been very good. The software allows easy access to encounters and straightforward charge posting. It requires minimal training time.

Cons

However, it lacks a list of recently accessed patients, which can be an inconvenience.