NextGen Reviews

“Freely move between patient tasks

Pros

I enjoy working with Nextgen since it lets me freely move between different tasks based on what each patient requires, yet it still helps me stay focused.

Cons

One thing I don't like is being limited to opening just five patient profiles simultaneously, although I understand that allowing unlimited profiles could create a chaotic and hard-to-manage work environment.

“Running on old Software

Pros

Facilitates scheduling appointments and generating medical information.

Cons

Ideal for dental but lacks coherence for medical services providing an unsatisfactory enduser experience.

“By far the standard

Pros

Used during schooling this program's userfriendliness sets it apart from other healthcare EHR programs. Missed for its ease of use compared to the current system.

Cons

Despite a couple of update issues easily resolved with a restart the overall experience is positive.

“NextGen is an Amazing Health Records Connector

Pros

NextGen provides comprehensive health records online allowing effective tracking from new to ongoing patient appointments. It facilitates emailsharing of appointments health updates news and offers a full onsite calendar.

Cons

Expresses love for the system appreciating personal usage via a doctor's health management portal for easy access to health records and appointment management.

“NextGen Healthcare

Pros

As a user this software has greatly contributed to my organization. Direct portal delivery of lab results easy access to historical data and messaging my doctor through the portal exemplify the remarkable future of healthcare.

Cons

No complaints about NextGen recommends signing up if the healthcare provider participates.

“NextGen is the worst EMR I have ever used or could ever imagine using

Pros

No pros a product with no redeeming qualities.

Cons

Notes take excessive time requiring numerous clicks and prone to glitches crashes and difficulty communicating with other EMRs. It's deemed challenging to learn.

“Used for years

Pros

Used NextGen Healthcare during years working as an IT Specialist in Healthcare.

Cons

Occasional slow application performance noted despite good network speeds.

“An excellent solution for healthcare needs

Pros

This software offers multiple options for my healthcare consulting business appreciated for its ease of use and straightforward instructions.

Cons

Difficult to find cons for the software meeting all purposes effectively.

“Love your healthcare software

Pros

Appreciates the software's detailoriented nature enabling doctors to report issues to patients and sending reminders for upcoming appointments.

Cons

Acknowledges the software's lengthiness but finds it acceptable even if it requires focus.

“Outdated product

Pros

Basic functionality supports a moderatesized clinic customizable to meet various needs with interface capabilities with labs eRX and more.

Cons

Consulting for various clinics with NextGen one clinic faced stability issues frequent system crashes and outdated features.

“Valuable EHR service

Pros

Useful for exchanging health information with other providers.

Cons

Deemed too costly and less userfriendly than anticipated especially for smaller hospitals.

“Was very easy to set up and get started.

Pros

Stands out for being cloudbased and easy to set up.

Cons

The major drawback is the lack of access when the internet is down.

“Maybe it works for others but it was almost unusable for me.

Pros

Wellorganized intraoffice communication and group management especially for handling phone calls and nursing communications.

Cons

Criticized for being slow buggy and challenging to navigate with cumbersome interfaces and inefficient features.

“Nextgen

Pros

Great Practice Management side appreciating the Background Business processor and excellent reporting functionality.

Cons

Complications noted in Behavioral health case notes and treatment plans along with challenges in setup related to modifiers and SIM codes.

“Organized but slow and freezing

Pros

it helps keep everything organized and makes it simpler to navigate when I am trying to find information.

Cons

I find the program runs a bit slowly and sometimes freezes up which ends up being really inconvenient during use.

“Easy to operate but feels cluttered

Pros

I find it fairly easy to operate after I get familiar with where every function lives.

Cons

Honestly I think the extra bells and whistles make it more cluttered than necessary and I wish there was a way for me to hide specific features or fields so it would be simpler to use.

“Too many clicks and customer support is so bad I can't put it in one sentence.

Pros

Convoluted system taking longer for new staff to learn compared to other systems.

Cons

Expresses discontent with every aspect of the system highlighting concerns about billing practices.

“Made my life suck

Pros

Enjoys graduating from residency and no longer needing to use the software at the clinic.

Cons

Used NextGen during residency experiencing constant stalls and crashes particularly blamed on encryptionrelated delays.

“Unable to Terminate Contract

Pros

Initial ease of use with a helpful and caring team though experiences have changed over time.

Cons

Attempts to terminate the contract face challenges with difficulty in obtaining support and unresponsiveness from the sales representative.

“I used NextGEN'S PATIENT portal for my obgyn

Pros

Liked the simplicity of registration and access to office visit information including tests and associated costs.

Cons

No pros identified yet but appreciates the patient's full access to their information.