NextGen Reviews

“NextGen is awesome”

Pros

The organizational benefits of this tool are substantial aiding in the efficient tracking of outstanding issues.

Cons

Despite a prolonged startup I haven't encountered any issues thus far.

“Be prepared to train your employees forever”

Pros

The software's dual functionality encompassing Practice Management and the EHR is appreciated. While initially challenging for new users the clear distinction simplifies the transition. The ability for patients to selfregister before the initial visit significantly streamlines the entry of new patient information.

Cons

Some functions are exclusive to either Practice Management or the EHR requiring toggling between the two during new patient admissions. Determining employee profiles and permissions was timeconsuming with ongoing efforts to optimize system use. The nonintuitive and challenging learning curve suggests a need for a better Electronic Medical Records system.

“Great value for cost”

Pros

The companyowned clearinghouse and various aspects of the software contribute to the ease with which office staff can perform their tasks.

Cons

While the message tab proves helpful its automatic opening during urgent tasks can be annoying.

“Great experience”

Pros

Customizing documents questionnaires and forms enhances efficiency particularly after overcoming a learning curve. The software expedites processes from creating superbills to generating claims upon note closure. Chief complaint questionnaires aid staff and streamline provider work offering diverse ways to view claims recall lists and interfaces with labs and vaccine registries.

Cons

Inability to view multiple tabs simultaneously hampers efficiency necessitating saving and closing tasks to navigate different chart sections. This applies to both the PM and patient chart causing timeconsuming singletasking.

“Medical Asst”

Pros

I have no positive impressions of this system.

Cons

With 13 providers the system lacks user functionality appearing outdated with nonpromoted cursors and inconvenient double password logins. It's deemed not worth the money spent with decisionmakers not experiencing the system's drawbacks.

“Freely move between patient tasks”

Pros

I enjoy working with Nextgen since it lets me freely move between different tasks based on what each patient requires, yet it still helps me stay focused.

Cons

One thing I don't like is being limited to opening just five patient profiles simultaneously, although I understand that allowing unlimited profiles could create a chaotic and hard-to-manage work environment.

“Running on old Software”

Pros

Facilitates scheduling appointments and generating medical information.

Cons

Ideal for dental but lacks coherence for medical services providing an unsatisfactory enduser experience.

“By far the standard”

Pros

Used during schooling this program's userfriendliness sets it apart from other healthcare EHR programs. Missed for its ease of use compared to the current system.

Cons

Despite a couple of update issues easily resolved with a restart the overall experience is positive.

“NextGen is an Amazing Health Records Connector”

Pros

NextGen provides comprehensive health records online allowing effective tracking from new to ongoing patient appointments. It facilitates emailsharing of appointments health updates news and offers a full onsite calendar.

Cons

Expresses love for the system appreciating personal usage via a doctor's health management portal for easy access to health records and appointment management.

“NextGen Healthcare”

Pros

As a user this software has greatly contributed to my organization. Direct portal delivery of lab results easy access to historical data and messaging my doctor through the portal exemplify the remarkable future of healthcare.

Cons

No complaints about NextGen recommends signing up if the healthcare provider participates.

“NextGen is the worst EMR I have ever used or could ever imagine using”

Pros

No pros a product with no redeeming qualities.

Cons

Notes take excessive time requiring numerous clicks and prone to glitches crashes and difficulty communicating with other EMRs. It's deemed challenging to learn.

“Used for years”

Pros

Used NextGen Healthcare during years working as an IT Specialist in Healthcare.

Cons

Occasional slow application performance noted despite good network speeds.

“An excellent solution for healthcare needs”

Pros

This software offers multiple options for my healthcare consulting business appreciated for its ease of use and straightforward instructions.

Cons

Difficult to find cons for the software meeting all purposes effectively.

“Love your healthcare software”

Pros

Appreciates the software's detailoriented nature enabling doctors to report issues to patients and sending reminders for upcoming appointments.

Cons

Acknowledges the software's lengthiness but finds it acceptable even if it requires focus.

“Outdated product”

Pros

Basic functionality supports a moderatesized clinic customizable to meet various needs with interface capabilities with labs eRX and more.

Cons

Consulting for various clinics with NextGen one clinic faced stability issues frequent system crashes and outdated features.

“Valuable EHR service”

Pros

Useful for exchanging health information with other providers.

Cons

Deemed too costly and less userfriendly than anticipated especially for smaller hospitals.

“Was very easy to set up and get started.”

Pros

Stands out for being cloudbased and easy to set up.

Cons

The major drawback is the lack of access when the internet is down.

“Maybe it works for others but it was almost unusable for me.”

Pros

Wellorganized intraoffice communication and group management especially for handling phone calls and nursing communications.

Cons

Criticized for being slow buggy and challenging to navigate with cumbersome interfaces and inefficient features.

“Nextgen”

Pros

Great Practice Management side appreciating the Background Business processor and excellent reporting functionality.

Cons

Complications noted in Behavioral health case notes and treatment plans along with challenges in setup related to modifiers and SIM codes.

“Organized but slow and freezing”

Pros

it helps keep everything organized and makes it simpler to navigate when I am trying to find information.

Cons

I find the program runs a bit slowly and sometimes freezes up which ends up being really inconvenient during use.