NextGen Reviews

“NextGen EHR review

Pros

Highlights tracking MIPS progress and eRx functionality.

Cons

Integration difficulties reported with referral systems labs and inventory.

“IT ProgramProject Manager

Pros

Highly configurable offering everything a clinichospital needs with excellent support training and development capabilities.

Cons

Acknowledges the common challenge of multiple clicks in EHRs highlighting the need for user training and customized templates.

“My billing platform

Pros

More dislikes than likes but acknowledged as one of the best platforms for healthcare billing.

Cons

Report writer limitations mentioned specifically regarding aging bucket options for all periods needed by the company.

“Better than some but not Epic

Pros

Strive to provide numerous solutions templates and diverse specialty focuses. This stands as a robust ambulatory EHR.

Cons

Intraoperability even within the realm of NextGen applications is somewhat lacking. System performance can be impacted by regulatory requirements and their coding structure.

“Great For Custom Templates

Pros

Among the limited EMR software packages allowing the creation of custom templates.

Cons

Retrieving information may experience occasional delays.

“Probably the worst EHR that has ever been.

Pros

Primarily suitable for billing not much else to elaborate on.

Cons

Deemed the least userfriendly for physicians it becomes nearly impossible to operate without a scribe. The automatic deactivation after just two weeks of inactivity poses a challenge requiring a cumbersome reactivation process.

“NextGen

Pros

This EHR system particularly beneficial for orthopedic offices is remarkably easy to navigate offering great features from patient scheduling to telephone encounters. The schedule view facilitates easy doctor identification within a clinic for efficient patient scheduling. Task assignment to team members is uncomplicated.

Cons

Locating specific documents may be a bit tricky potentially associated with clinicside document naming. Apart from that not many negatives come to mind.

“Clear explanation for rejections

Pros

I find it provides a clear, helpful explanation of why a prescription was rejected by insurance.

Cons

it fails to explain the reasons behind DUR rejections. I also run into problems when searching for patients. Even using the central search I sometimes need multiple tries before the correct patient profile finally appears in the system.

“Highly compatible and simple to operate

Pros

The software's compatibility with other systems leads me to recommend it for our hospital. NextGen Healthcare is simple to operate and supports serving many patients across various departments.

Cons

In my hospital, I have found the support team responsible for fixing faults and outages is slow to respond, even during emergencies. This has been the biggest shortcoming we've faceed with NextGen Healthcare.

“Safe, easy to use and cloud-based

Pros

I have noticed it's an online/cloud-based system, so I feel the records are safely stored and can be pulled up later whenever I need to check a patient's history. It also makes things convenient because patients can schedule appointments through the platform without having to come into the clinic. On top of that, they let me try a free demo before I commit to buying the software which helped me decide.

Cons

To be honest, I find the software quite expensive. I am disappointed that the customer support doesn't live up to what I'd expect for the price. As the quality of help they provide feels far too low.

“Best software for healthcare

Pros

I am impressed with the transparency and clarity of the dashboard, customizable features and various modules.

Cons

No cons at all, it fits my requirements.

“NextGen? More like LastGen

Pros

Little favorability towards NextGen Population Health having caused considerable frustration during involvement in projects in 2017. Limited positive aspects to highlight.

Cons

Finding positive aspects about NextGen Population Health is a challenge. Assigned to work with this application on projects in 2017 it proved headacheinducing with few positive aspects.

“Great database structure

Pros

From a BI professional perspective NextGen boasts the best structure for its underlying database. It proves easy and intuitive to learn and utilize.

Cons

Speaking from a Business Intelligence BI professional's perspective NextGen boasts the best structure for its underlying database. It's easy and intuitive to learn and use.

“Good software but could be a little more user friendly in some areas

Pros

The EPM side even for beginners is easily grasped simplifying training for new billing employees. Seamless connection between EPM and EHR facilitates convenient toggling.

Cons

Reporting features particularly customization pose challenges. Generating specific reports beyond basic monthly ones can be seemingly impossible.

“simple to use and easy instructions for beginners

Pros

The software's format streamlines movement between screens effortlessly. Teaching the system to firsttime users is straightforward with stepbystep instructions compatible with various systems. The logical stepbystep format makes it nearly selfexplanatory.

Cons

The initial startup process may be prolonged in the morning during initiation.

“I used NextGen all through school and it was always hard to learn and become stressful.

Pros

NextGen's organization by exam findings and procedures is appreciated allowing easy printing of a chart summary for report inclusion.

Cons

What's least liked about NextGen is the excessive clicking required. The tab cycling and the necessity to click each tab individually can be frustrating.

“I used NetGen as a biller for a large medical group

Pros

User friendly with multiple ways to perform the same task offering redundancy but eliminating the need to switch screens frequently.

Cons

Attaching new insurance to past dates of service can be tedious lacking a streamlined mass change option.

“I have seven years and counting work experience with Nexgen in opthalmology it is tedious and time consuming.

Pros

The history page's efficiency lies in the ability to click on multiple diagnoses simultaneously for saving.

Cons

Expressing discontent with the complexity and timeconsuming nature of entering patient information. Calls for a more condensed and simplified system.

“disappointingly slow and clunky

Pros

I appreciated that NextGen can scan documents directly into a patient's chart. Also, the appointment calendar was highly customizable and flexible.

Cons

I found the software's performance disappointingly slow. It frequently came across as clunky, outdated and frustrating overall.

“Really easy to navigate and modify

Pros

Navigating Healthfusion through NextGen is really easy and I am able to modify blueprints myself. Plus I can quickly get in touch with customer support whenever I need help.

Cons

I have discovered the orders tab cannot be customized especially the lab panels which creates a lot of confusion and HealthFusion hasn't offered a solution to fix this issue.