NextGen Reviews

“Impeccable scheduling module and billing system”

Pros

It is a well-built system offering a variety of approaches to schedule patients. There are some plug-in providers that get along with it, there can be numerous integrations into the framework making the client experience pleasant. It offers optional tools you can purchase to upgrade connection with patients for example, a Patient Portal. The system is solid and is well integrated with the EHR Nextgen product.

Cons

The billing system is however spot on, its layout is very hard to navigate. You have to be well equipped with the ways to work around it. You cannot be expected to operate it without proper training since it is a complex system. The sum cost of services employed is very high.

“Medical practice”

Pros

I am not happy with any feature of the software. Bad decision for us.

Cons

The software is not user-frienldy and has an outdated user interface. No value for money. There are better options that you can buy for the same price.

“The worst software”

Pros

It is terrible and it does not have any pros.

Cons

It takes too much time to complete notes and requires countless clicking. Hard to learn and the application crashes andhangs repeatedly.

“NextGen review”

Pros

It was the first EMR that I used in Dermatology practice and I found it easy to use, navigate and customize.

Cons

Zero issues. Support team is very supportive and resolves tickets within given timelines.

“Makes my job pretty stress free”

Pros

Using it makes my job pretty stress free. Also I see real improvements in the revenue cycle while achieving better patient outcomes at lower cost. I also love its value-based care approach overall.

Cons

I haven't run into many aspects of NextGen that bother me. The main challenge I face is carving out enough time to properly train staff so they can use the system effectively.

“Excellent”

Pros

Better documenting. I like that it gives great HPI for providers to work off and makes requesting medication a lot quicker.

Cons

The system slows down at times.

“Productive”

Pros

NextGen customer for 14 years. I still keep on searching for new tricks and shortcuts that help me work better and makes things easy for me. There are so many ways to accelerate my charting.

Cons

Sometimes its hard to find functions if you don’t know where they are.

“4 out of 5 rating”

Pros

Easy to update the patients data, keep a track of the appointments schedule. Well integrated modules giving an All-in-One solution feel to it.

Cons

Less efficient in scanning insurance cards and takes time for verification to come through.

“Awesome”

Pros

It makes things easier for us, and we are able to save a lot of time as things get done quickly with the help of NextGen.

Cons

Two doctors cannot work on the same patient.

“Review”

Pros

The orders, the medication, and saved favorite exams and phrases.

Cons

Obtaining data reports, care guidelines, and integration with patient formulates.

“Direcor of IT Perspective”

Pros

The interoperability is excellent, making it simple to send and receive clinical data across different healthcare systems.

Cons

The initial cost may be a bit discouraging; however, unlike other EMR products, they don't charge for every small "feature."

“Next-gen software rating”

Pros

It becomes fairly user-friendly once you get the hang of it.

Cons

It takes a bit of time to grasp all the features it offers.

“Best system I have used”

Pros

The billing system's portability and integration stand out, often leading to a joke that bills are submitted before the patient even leaves.

Cons

I'd prefer updates not to occur during the week.

“Easy to use”

Pros

Its ease of use is a notable feature.

Cons

A more robust support system from customer service is needed.

“MediTouch Health Fusion”

Pros

The transition was smooth, thanks to the user-friendly interface and the exceptional support staff.

Cons

No specific issues to report.

“NextGen For Real?”

Pros

The variety of plug-ins available is impressive.

Cons

I wish it had more advanced features.

“So far so good”

Pros

Navigating the system is user-friendly.

Cons

Proper training has been lacking, and the tutorials are not ideal due to small images requiring close scrutiny.

“Review of MediTouch EHR”

Pros

Accessibility is a highlight whether on an iPad, laptop, or any internet-enabled device. It's not restricted to Windows, ensuring compatibility with various operating systems. Automatic upgrades with prior notices and ongoing exploration of new features contribute to a positive experience.

Cons

The practice management section has a learning curve and some bugs, such as accounts showing outstanding insurance balances when there are none.

“NextGen Flexibility”

Pros

Its user-friendly nature makes it easy to use and navigate.

Cons

The system may involve a lot of clicking, and providers would appreciate expanded character allowances in some text boxes.

“Overall Good Product”

Pros

NextGen has made significant strides by listening to client needs and developing its product around them, particularly improving the project management (PM) side, which has been strong from the beginning with wide reporting capabilities.

Cons

While the core application side of the electronic health record (EHR) is intact, the knowledge base management (KBM) side still requires overhaul in some areas, despite ongoing efforts indicating a positive shift in the right direction.