Total 827 reviews

3.8

All reviews are from verified customers

Rating Distribution

5

Stars

29%

4

Stars

43%

3

Stars

16%

2

Stars

5%

1

Stars

7%

Satisfaction score

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

M

Miguel

Medical Practice, 101-500 employees

More than a year

4.0
November 2016

Nextgen EHR 5 year experience

Pros

Encompasses numerous features, including patient portal integration.

Cons

EHR customization demands expertise and incurs costs for consultants.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

R

Ryan

Medical Practice, 101-500 employees

Less than 6 months

5.0
November 2016

Fast Charting and Patient Focus

Pros

Enables quick charting, adaptable workflow for different specialties, and easy customization of templates and user interface. IT-friendly for management and expansion.

Cons

For smaller practices, the system might be too extensive if not all services are utilized.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

N

Nicole

Medical Practice, 101-500 employees

Less than 6 months

5.0
November 2016

NextGen Review

Pros

Highly user-friendly and easy to master.

Cons

On the EPM side, there are no known drawbacks. It runs smoothly, and the reporting is excellent.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

J

Jacqui

Hospital & Health Care, 101-500 employees

More than a year

3.0
November 2016

Better than paper but still has a way to go

Pros

Providers can bookmark favorites in the system.

Cons

Numerous links on a single screen contribute to substantial visual clutter.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

A

Adam

Medical Practice, 101-500 employees

Less than 6 months

3.0
November 2016

Good and improving

Pros

NextGen is open to receiving suggestions for improvements and fixes.

Cons

It exhibits glitches in its functioning.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

6

Functionality

7

S

Sharon

Medical Practice, 500+ employees

Less than 6 months

5.0
November 2016

The most productive coworker I have

Pros

After 14 years of using NextGen, I am still discovering little tricks that enhance its functionality.

Cons

Locating certain functions can prove challenging if users are unaware of their existence.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Susan

Medical Practice, 101-500 employees

More than a year

5.0
November 2016

Fits our needs

Pros

I appreciate NextGen's feature that allows customization of templates to meet the specific needs of our multi-functional group. Despite the often aggressive timelines required by government programs, the ability to create templates has contributed to our success in these endeavors.

Cons

Meeting our oncology needs can be occasionally challenging.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

D

Dawn

Hospital & Health Care, 101-500 employees

More than a year

5.0
November 2016

Nextgen review

Pros

While working primarily in Oncology and Hematology, we have noticed a limited focus from NextGen in this service area. We hope to see NextGen expand its offerings to better serve our needs.

Cons

Not beneficial for oncology services.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

4

K

Katie

Medical Practice, 101-500 employees

More than a year

4.0
November 2016

nextgen software

Pros

I would like to see more oncology-related information and formatted details to enhance our ability to assess and review patients.

Cons

There are limitations in the context of oncology.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

M

Michelle

Medical Practice, 500+ employees

More than a year

4.0
November 2016

EHR Program

Pros

The inclusion of a master document is a valuable feature.

Cons

Providers face numerous clicks, sometimes complicating the workflow, despite the presence of some valuable features.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

7

Functionality

7

C

Claudia

Hospital & Health Care, 500+ employees

More than a year

4.0
November 2016

excellent in work flow with providers.

Pros

I like that NextGen provides comprehensive HPI for providers, making the process of ordering medication much faster.

Cons

The system may experience occasional slowness, leading to frustration during power outages.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

tina

Medical Practice, 101-500 employees

Less than 6 months

4.0
November 2016

NG Revew/TP

Pros

The system exhibits really nice functionality.

Cons

Hosting presents a drawback, and improved reporting within the system is desired, rather than relying on external vendor applications.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

R

Ruby

Medical Practice, 101-500 employees

More than a year

5.0
November 2016

Care Guidelines

Pros

One of the positive aspects is the user-friendly nature of the system.

Cons

The interfaces come with a high cost.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

B

Biljana

Medical Practice, 1-10 employees

Less than 6 months

4.0
November 2016

Meditouch Review

Pros

I appreciate that the program allows for easy population and building, akin to assembling blocks.

Cons

A drawback is the need for multiple scrolls to view the entire patient list, lacking a summary of AM and PM counts on the initial EHR page, requiring excessive clicking.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

B

Brenda

Lister Healthcare Corporation, N/A employees

4.0
November 2016

Billing

Pros

As the claims are generated automatically from the EHR side, it makes billing amazing. Our Ars are easy to work with due to the rejections and denials being handled right.

Cons

Another case is made with each adjustment. That makes for a couple of additional means when posting insurance payments, particularly if payments must be moved from claim to a resubmitted claim, and afterward adjusted and turned around. This isnt hard; however, it is tedious.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

9

AG

Ajit G.

Medical Practice, 51-100 employees

3.0
October 2016

Useful but not flexible enough

Pros

I have found the practice management and scheduling modules really useful and I like the new bidirectional connection with the state immunizations registry.

Cons

It is not flexible to customize templates and deploying updates to clients is a real pain. As manual installation after each upgrade or hot fix consumes a lot of my time.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

5

Functionality

7

J

Jennifer

PJS Medical Diagnostic, N/A employees

5.0
October 2016

A great product

Pros

In the event that I have an issue, it is anything but difficult to get an agent on the telephone to help. The agents are delightful and are eager to walk you through the circumstance. I believe this product is simple to explore around, and precise with insurance data while checking eligibility.

Cons

It doesn’t check more insurance companies.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

R

Rachel

Medical Practice, 11-50 employees

Less than 6 Months

5.0
October 2016

Great product!

Pros

The implementation team was great very patient with us and the platform is highly customizable and easy to navigate.

Cons

Weve encountered some minor issues that needed troubleshooting but nothing significant.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Dee

Medical Practice, 1-10 employees

Less than 6 Months

4.0
October 2016

EHR Software Meditouch

Pros

It handles coding and Surescripts functions well including controlled substance prescriptions and faxing directly from the EHR.

Cons

Theres a considerable number of clicks or steps required.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

7

J

Jessica

Medical Practice, 1-10 employees

Less than 6 Months

5.0
October 2016

meditouch EMR

Pros

I find it extremely user-friendly.

Cons

I have no complaints whatsoever.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10