NextGen Reviews

“Product makes work life easier”

Pros

Using it is a breeze and it simplifies organization.

Cons

Initially it posed a challenge to learn but once I grasped it the experience became excellent.

“Smart, intuitive program”

Pros

The software was explained thoroughly during the demo and all my questions were answered. The follow-up was pleasant without being intrusive. The programs layout is intuitive and logically organized making it easy to navigate.

Cons

None of the software Ive encountered met all my requirements but I had to be firm about my preferences during the demo.

“Nicely done”

Pros

Its incredibly easy to use with a fantastic interface and having its clearing house makes patient registry tasks a breeze.

Cons

Theres no marketing or initial setup provided only outsourcing which comes at a steep price.

“DC Integrated Medicine”

Pros

Ive been using this excellent product for over five years now. The customer service is top-notch and the cost remains consistent. Plus updates come at no extra cost.

Cons

I have no issues to report.

“User friendly.”

Pros

Its user-friendliness makes navigation effortless suitable even for those with minimal computer skills.

Cons

More reporting capabilities are needed and the recent changes in statement processing dont align with my needs.

“Satisfied with MediTouch HealthFusion”

Pros

Personalizing the system with familiar forms and adding editable PDFs is a significant advantage. It caters to users of all levels of computer proficiency. The frequent updates ensure compliance with Meaningful Use requirements.

Cons

I wish the system would tailor the money postings to each user. Weekend customer support is lacking causing workflow disruptions.

“AVOID! Drains Resources at all levels”

Pros

Unfortunately it falls short lacking even updated HCC codes. It fails to deliver on its promises.

Cons

The system is too buggy with numerous pop-ups and clicks. Its local server-based setup is outdated and the user interface varies by specialty.

“Exceptional Product.”

Pros

The product is user-friendly with amazing customer support. Its updated regularly and offers great value for the price. The vendor has done an excellent job with this product and I am highly satisfied.

Cons

The reports are overly complex which is my only complaint.

“So much room to improve”

Pros

While it holds promise the EMRs functionality is limited by its performance issues.

Cons

Frequent freezing and data loss issues coupled with poor customer service make the experience frustrating.

“AVOID THIS INEFFICIENT, BUGGY EHR LIKE THE PLAGUE!”

Pros

Theres little to praise about this EHR its arguably the worst on the market. It feels outdated and fails to live up to expectations.

Cons

Its inefficient glitchy and slow with extremely poor customer support post-sale.

“Pediatric review of MediTouch”

Pros

Its easy to use customizable and frequently updated. Customer support is readily available and efficient.

Cons

The touchscreen buttons sometimes feel too small to navigate comfortably.

“It's great!”

Pros

The system is user-friendly experiences minimal downtime and prioritizes security and HIPAA compliance.

Cons

Some reporting features are missing and others lack the desired functionality.

“Medical Biller/Coder”

Pros

The EMR is user-friendly with prompt responses from customer support. Finding EOBs is straightforward.

Cons

Automatic deposit doesnt always post to accounts if the patient owes money.

“NextGen and WWC”

Pros

Local NextGen support is excellent but non-local support lacks effectiveness. Ad hoc reporting is a valuable feature.

Cons

The system feels outdated and a web-based interface would offer better functionality and modernity.

“Great Software.”

Pros

Uploading documents and inputting information is effortless and straightforward.

Cons

I genuinely have no dislikes about the software its the easiest Ive ever used.

“Overly complex with too many clicks”

Pros

it stores all of our medical records in a single, centralized location which is great.

Cons

Honestly I find it overly complex because it requires too many clicks to get things done.

“Way too Complex For a Little Clinic”

Pros

Its an all-encompassing system that caters to various needs.

Cons

Its complexity makes it challenging to use for individuals without advanced computer skills.

“Efficient with smooth syncing”

Pros

I am really impressed by the variety of dynamics this software provides. It's very easy to navigate and the syncing works smoothly which makes the whole system efficient for our environment.

Cons

One thing I find really frustrating is how it tightly controls what can be removed from the system. For instance, if I enter an incorrect address for a client, I cannot fix it myself. Means I have to submit a ticket to NextGen and wait for them to make the correction. That forces me to pause work, introduces delays into the process and makes sorting out simple mistakes unnecessarily more difficult.

“I train all staff to use NextGen and collect the data for PCMH & MU.”

Pros

This intelligent program efficiently captures data when appropriately utilized.

Cons

While comprehensive the systems complexity sometimes feels overwhelming especially for non-medical uses and reports.

“Clerical/EPM”

Pros

Its simple to use and learn with clear accounting and billing features.

Cons

The speed is lacking and customization of SOAP notes requires submitting tickets for assistance.