Robert
Pharmaceutical, 1-10 employees
More than a year
“After several different EMR's nothing compares to NextGen”
Pros
NextGens adaptability and continuous innovation keep our practice ahead with a user-friendly interface and intuitive configuration.
Cons
I wish the dental component of the software was better integrated with the rest of the system.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Tammy
Pharmaceutical, 1-10 employees
Less than 6 Months
“Tammy from Dr. Hurlburt's”
Pros
Impressed by Health Fusions helpful and knowledgeable assistance when seeking support.
Cons
Some procedures like tertiary procedures and refunds are overly tedious and could be streamlined for ease of use.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
6
David
Pharmaceutical, N/A employees
Less than a year
“Used a lot of EMRs and this is the worst”
Pros
Ordering medications is straightforward but there are difficulties in free-texting unusual medications.
Cons
Compared to other EMR systems Ive used this one falls short in several areas including layout inefficiencies slow performance and frustrating user experience.
Rating Distribution
Ease of use
2
Value for money
4
Customer Support
6
Functionality
3
Diandra
Healthcare, N/A employees
Less than 6 Months
“This HealthFusion works wonders”
Pros
I appreciate the accuracy and user-friendliness of this product. Though Ive just started using it I have no complaints so far and look forward to exploring its features further.
Cons
I find it inconvenient that the dashboard doesnt integrate walk-ins on the same screen.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7
Ebony
Pharmaceutical, N/A employees
More than a year
“This product made my job easier”
Pros
HealthFusion simplifies all my job responsibilities with its user-friendly interface.
Cons
It would be better if the patients chart on the Practice Management side occupied the entire screen.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Jeffrey
Medical Practice, 1-10 employees
More than a year
“Very Pleased”
Pros
The adaptability of NextGen sets it apart from other software systems.
Cons
Having a formulary template tailored for Oncologists would be beneficial.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Laura
Pharmaceutical, N/A employees
Free Trial
“Opticians views”
Pros
Scheduling and doctor notes are readily accessible enhancing patient information management.
Cons
The process of scanning color photos was excessively slow and time-consuming.
Rating Distribution
Ease of use
4
Value for money
3
Customer Support
6
Functionality
6
Patricia
Pharmaceutical, N/A employees
Free Trial
“NextGen as a Patient User”
Pros
The format makes contacting physicians and staff for various administrative tasks simple allowing more time for clinical practice.
Cons
Administrative tasks require more time and email communication from patients tends to be lengthy. Clearer subject lines and flagging for date-sensitive messages would be helpful.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Alyson
Pharmaceutical, N/A employees
Free Trial
“Nextgen review”
Pros
Being able to view notes from other physicians for each patient is a feature I like.
Cons
Navigating and locating specific items within the program is challenging.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
5
Holly
Pharmaceutical, N/A employees
Less than 6 Months
“Excellent!”
Pros
MediTouch is well-designed with a user-friendly interface enhancing efficiency in my work.
Cons
I have no complaints the software serves its purpose well and has positively impacted our entire practice.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
7
Functionality
8
Brent
Pharmaceutical, N/A employees
Less than a year
“Great product, easy to use”
Pros
Its user-friendly nature and appealing layout make it easy to navigate.
Cons
Occasionally there are slow load times especially when multitasking with other functions.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
8
Functionality
10
Megan
Pharmaceutical, N/A employees
Less than 6 Months
“WHI billing”
Pros
The eligibility verification tool stands out as the best feature helping us screen non-covered patients before rendering services and saving us significant collections efforts.
Cons
Despite being promised a call from the implementation team to discuss the process I havent received any communication since signing the contract.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
6
Functionality
8
Jason
Healthcare, N/A employees
Free Trial
“Consultant”
Pros
Efficient and competitively priced with excellent customer service.
Cons
Follow-up can be lacking and response times to calls can be delayed.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Haim
Pharmaceutical, N/A employees
More than a year
“I like this product. Very easy to use.”
Pros
Good customer service particularly helpful with billing inquiries. The system itself is easy to use.
Cons
Additional charges for fax service and the need for improvement in scanning documents are drawbacks.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Kimberly
Pharmaceutical, N/A employees
More than a year
“User-Friendly, Efficient EHR Solution”
Pros
The ease of use is the standout feature of this product.
Cons
The separation between practice management and the inability to view future appointments from the EHR is frustrating.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
8
Ginny
Pharmaceutical, N/A employees
More than a year
“3 years a user”
Pros
Waiting times for tech support can be lengthy improvement in response times would be appreciated.
Cons
Several issues have been raised without resolution including note placement in the PM section missing co-pay amounts on claims and complexities in messaging between staff.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
6
Margaret
Pharmaceutical, N/A employees
More than a year
“This makes my life so much easier!”
Pros
It prevents sending mistakes and the staff are consistently pleasant and helpful.
Cons
Overall I have nothing negative to say about the product or the service both are excellent.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
David
Pharmaceutical, N/A employees
Less than 6 Months
“United Cannabis MediTouch Review”
Pros
It streamlines the user interface allowing me to focus more on patient needs and saving me time.
Cons
While generally satisfied I believe the navigation between different parts of the application could be improved.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
6
Functionality
8
Russ
Pharmaceutical, N/A employees
Free Trial
“AllOfItMine”
Pros
Works seamlessly for me and my laboratory needs.
Cons
I havent encountered any significant drawbacks with this product.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Alexander
Pharmaceutical, N/A employees
Less than 6 Months
“Easy to use”
Pros
Trendy and efficient its likely to become a standard for doctors offices in the future.
Cons
Navigation could be smoother and I wish there was more customization for visual appearance.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
8
Functionality
10