fasme
Medical Practice, 101-500 employees
More than a year
“perfect ready to used with any staff ,revenue is there , overall is value is good for patient and st”
Pros
Very self-explanatory and hands-on.
Cons
Everything about it is commendable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
cindy
Medical Practice, 101-500 employees
Free Trial
“review of epm”
Pros
Focus on the effectiveness of the reporting feature.
Cons
Balances transfer and double buckets pose significant challenges.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Esther
Medical Practice, 11-50 employees
Less than a year
“Good support”
Pros
Consistently upgrades to comply with new regulations.
Cons
Faced difficulties with Financial UDs data.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
10
Functionality
8
Pablo
Medical Practice, 101-500 employees
Less than 6 months
“FQHC EMKCHC”
Pros
Responsive and caring client support.
Cons
The product lacks user-friendly features in its current version, but an upcoming upgrade is anticipated for improvement.
Rating Distribution
Ease of use
4
Value for money
7
Customer Support
8
Functionality
3
Lawrence
Medical Practice, 101-500 employees
More than a year
“Very satisfied with Nextgen”
Pros
Offers ease of use, customization, and granular data retrieval.
Cons
Some workflows involve an excessive number of point-and-click actions.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Lana
Medical Practice, 500+ employees
More than a year
“Great Customer Support”
Pros
Streamlined usability across EHR and EPM.
Cons
The initial rollout of KBM had its share of challenges.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Leo
Hospital & Health Care, 101-500 employees
More than a year
“Great reporting”
Pros
Demonstrates strong reporting capabilities.
Cons
Templates are overly intricate and lack the desired user-friendly design.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Miguel
Medical Practice, 101-500 employees
More than a year
“Nextgen EHR 5 year experience”
Pros
Encompasses numerous features, including patient portal integration.
Cons
EHR customization demands expertise and incurs costs for consultants.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Ryan
Medical Practice, 101-500 employees
Less than 6 months
“Fast Charting and Patient Focus”
Pros
Enables quick charting, adaptable workflow for different specialties, and easy customization of templates and user interface. IT-friendly for management and expansion.
Cons
For smaller practices, the system might be too extensive if not all services are utilized.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Nicole
Medical Practice, 101-500 employees
Less than 6 months
“NextGen Review”
Pros
Highly user-friendly and easy to master.
Cons
On the EPM side, there are no known drawbacks. It runs smoothly, and the reporting is excellent.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Jacqui
Hospital & Health Care, 101-500 employees
More than a year
“Better than paper but still has a way to go”
Pros
Providers can bookmark favorites in the system.
Cons
Numerous links on a single screen contribute to substantial visual clutter.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Adam
Medical Practice, 101-500 employees
Less than 6 months
“Good and improving”
Pros
NextGen is open to receiving suggestions for improvements and fixes.
Cons
It exhibits glitches in its functioning.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
6
Functionality
7
Sharon
Medical Practice, 500+ employees
Less than 6 months
“The most productive coworker I have”
Pros
After 14 years of using NextGen, I am still discovering little tricks that enhance its functionality.
Cons
Locating certain functions can prove challenging if users are unaware of their existence.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Susan
Medical Practice, 101-500 employees
More than a year
“Fits our needs”
Pros
I appreciate NextGen's feature that allows customization of templates to meet the specific needs of our multi-functional group. Despite the often aggressive timelines required by government programs, the ability to create templates has contributed to our success in these endeavors.
Cons
Meeting our oncology needs can be occasionally challenging.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Dawn
Hospital & Health Care, 101-500 employees
More than a year
“Nextgen review”
Pros
While working primarily in Oncology and Hematology, we have noticed a limited focus from NextGen in this service area. We hope to see NextGen expand its offerings to better serve our needs.
Cons
Not beneficial for oncology services.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
4
Katie
Medical Practice, 101-500 employees
More than a year
“nextgen software”
Pros
I would like to see more oncology-related information and formatted details to enhance our ability to assess and review patients.
Cons
There are limitations in the context of oncology.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Michelle
Medical Practice, 500+ employees
More than a year
“EHR Program”
Pros
The inclusion of a master document is a valuable feature.
Cons
Providers face numerous clicks, sometimes complicating the workflow, despite the presence of some valuable features.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
7
Functionality
7
Claudia
Hospital & Health Care, 500+ employees
More than a year
“excellent in work flow with providers.”
Pros
I like that NextGen provides comprehensive HPI for providers, making the process of ordering medication much faster.
Cons
The system may experience occasional slowness, leading to frustration during power outages.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
tina
Medical Practice, 101-500 employees
Less than 6 months
“NG Revew/TP”
Pros
The system exhibits really nice functionality.
Cons
Hosting presents a drawback, and improved reporting within the system is desired, rather than relying on external vendor applications.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Ruby
Medical Practice, 101-500 employees
More than a year
“Care Guidelines”
Pros
One of the positive aspects is the user-friendly nature of the system.
Cons
The interfaces come with a high cost.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8