NextStep EHR Reviews

Pros

The ability to customize has made Beacon Specialized Services one of the best EHR software for our practice.

Cons

There was no customer support initially but that has changed now. Very responsive.

Pros

I like the dashboard, the section for notes, and other features as well!

Cons

The treatment planning can be a pain at times!

Pros

The customization makes the software very convenient. Their customer support is also always available to help out. Very impressive.

Cons

The updates are not added to the system without any delay. There are some features that do not do what they are supposed to. Quite confusing at times.

Pros

It is a flexible program that I can use to make everything look just how I want it. You can do everything on one system instead of switching for different tasks.

Cons

Customer service is not as effective and a bit slow.

Pros

A clean dashboard with complete billing capability. We can change the templates and make them according to our liking.

Cons

It is a bit too complicated for the average user to get used to.

Pros

The outcomes for improvement initiatives are easier to track with the reporting capabilities of this software. We were successfully able to customize the system according to our requirements.

Cons

The contents in the client records cannot be restricted to a certain viewable limit.

Pros

We love the adaptability that NextStep gives us to customize the program to our distinctive commerce line. The detailing capacities of this software are marvelous as well.

Cons

We are not that affectionate of the net scheduler module related to this software. To be reasonable, the internet form has been in advancement over time with each extra update they have rolled out.

Pros

It provides us with the flexibility to customize and the reporting ability of the system is more than good.

Cons

Customer service should be a little more active so that the users find it more attractive to use.

Pros

I can customize the software the way I want.

Cons

The customer support wasnt that good in the past but now it has been improved.

Pros

I like the dashboard and the notes feature.

Cons

The treatment planning is a little longwinded.

Pros

I really like Nextstep’s dashboards, the notes section, and its interface ability. It is a helpful tool. I like its reporting feature as well.

Cons

The tool had minor setbacks like its medical component, etc. and the treatment planning feature is a bit clunky.

Pros

The software is extremely amazing, and we really like how it can be customized according to our requirements.

Cons

Initially, the support was very little, but they have improved now.

Pros

Responsive Support Staff. Accessible on multiple devices.

Cons

PCP wizard of NextStep EMR is challenging to navigate for some users.

Pros

Reporting capabilities make it easier to track outcomes for our process improvement initiatives. We have been able to tailor the software according to our needs.

Cons

No control options for users to limit view-able content in client records.