Nexus Reviews

Pros

I find it super easy to use and everything is organized well. Its really simple to understand and get started with.

Cons

No complaints here. Its been great to work with overall.

Pros

Quite user friendly. The support team is always super helpful when I need assistance and never makes me wait.

Cons

There should be an option to add files directly from documents when I am faxing orders from the superbill. It would save me a lot of time.

Pros

I love that I can upload my records and easily make changes whether adding new ones or deleting old ones whenever needed.

Cons

It may not be as quick at times and we end up waiting a little while for our records to load. Its alright apart from that.

Pros

The customer service team responds very quickly. They always help me with any questions I ask them. Also I can customize templates to fit our needs which is a huge plus.

Cons

Theres a slight lag sometimes between NEXUS and our billing scheduling software and we also experience some delay with electronic prescribing. Frustrating when that happens.

Pros

The customer service is amazing. They are always willing to help and adjust to fit the needs of our practice and office requirements.

Cons

Its frustrating that I have to pay to send out records. I feel like that should be included in the EHR system instead of being an extra charge.

Pros

Nexus EHR is really easy to get the hang of and use. The tabs are simple to find and work with. The team behind the program is super professional and always available. Really easy to reach and they always make my job a lot easier. Theyre just a phone call away whenever I need help. I really appreciate that!

Cons

Every now and then the system takes a little longer to respond but its usually no more than five minutes. I havent run into any major problems with it so far.

Pros

The customer support team made sure to provide all the information I needed on time. Made my work so much easier.

Cons

There are times when it just slows down out of the blue but its not something that happens all the time.

Pros

What I really like is how easy it is to use. Everything is tidy and simple to understand.

Cons

I get the feeling there are more features I could be using but I havent really explored them all yet.

Pros

Its simple to use and get the hang of and the support from their team is exceptional. There hasnt been an instance when there team disappointed.

Cons

I see no downsides. Theyve been amazing and their support is honestly the best.

Pros

This app is really convenient offering a lot of features that help me manage healthcare easily. Its great for managing patients and sharing documents with them. I really like using it.

Cons

Its a bit tricky to manage with a smaller clinic because there are so many features but overall its doable.

Pros

I am really impressed by the user-friendly interface of this software. The customer support is also very responsive whenever I reach out. The charting features are very helpful for us.

Cons

I have nothing to criticize about this software.

Pros

Nexus is very user-friendly for us, it simplifies the process of uploading and accessing documents. The faxing options are great, promoting paperless workflows, and facilitating easy organization of patient charts.

Cons

There are only a few aspects of this system that we find unfavorable, but isn't that the case with everything? the software experiences glitches when transitioning between patients. Also some of our staff members face difficulty accessing patient records compared to others.

Pros

Learning to use Nexus was really easy for me because the interface is user-friendly and dashboard has helpful and important features which make everything easy.

Cons

There are a lot of drawbacks include the inability to preview faxes before filing, the absence of fax coversheets saved to the patient chart, challenges with the patient portal's usability. We have to rely on another system for scheduling and patient reminders, and there is no option to save orders to the chart after creation.

Pros

It is very easy to navigate Nexus, I find it highly convenient. It allows me to access multiple patient charts at once.

Cons

I have experienced problems with the live save feature. It malfunctions occasionally which leads to erasing data though it doesnt happen everytime.

Pros

As a billing service, prompt tech support is crucial for me. Nexus is very good in this aspect because I get immediate responses from the customer support representative whenever I have a problem. The feedback is taken seriously and they make sure to quickly fix things as well.

Cons

I can't pinpoint anything negative. I dont have any issues with Nexus.

Pros

Reports are generated easily with Nexus which is a huge relief for me. It delivers very professional and easily understandable outputs which is impressive.

Cons

The language used in the orders doesn't always align perfectly with the corresponding CPT code which is a problem for us.

Pros

The chart layout is really organized in Nexus. This allows me to swiftly navigate between patient information which makes our (healthcare providers') work more efficient.

Cons

I have to pay constant, undivided attention to scheduling which is too much. This means putting patients on hold on the phone to ensure every step is meticulously followed to avoid errors.

Pros

This software has greatly facilitated EHR data entry and approval in our office, especially with physicians still using paper charts. Its user-friendly interface meets our needs effectively.

Cons

I do not have any specific complaints. The Nexus support team has provided exceptional customer service.

Pros

Transitioning to a new EHR looked like a difficult job until I discovered Nexus. Unlike other systems, Nexus not only accommodated our needs but also facilitated data migration and provided excellent training and support.

Cons

Nexus has met all our requirements excellently, and there isn't anything that we dislike.