OhMD offers three distinct plans; Communicate, Automate, and Develop, with a starting price of $300/month. Its feature set becomes more advanced as users move to high-tiered plans. However, essential features like two-way SMS, digital forms, Business Associate Agreement (BAA), and voicemail transcription are part of all plans. It also offers a free trial for users to initially test the software before making the final decision. Additionally, the OhMD app is also free to use for basic patient-to-provider testing.
OhMD Pricing
An overview of OhMD pricing plans to help you choose the best option for your team and budget.
Core
AI And Automation
Enterprise And Scale
$300 per month
Starting at $500 per month
Custom Pricing
Voice and video calling
Call handoff to text
Text-enabled landline
Voicemail transcription
Two-way SMS with patients
Appointment scheduling
Broadcast voice calling
Automatic message routing
Patient call automation (OhMD AI voice and text)
Customized automated workflows
Dedicated support
Multi-location/multi-tenant
Custom onboarding
SSO & Identity management
Custom pricing, volume discounts
Disclaimer: The pricing details were last updated on Sep 14, 2026 from the vendor's website. Please contact us for a tailored pricing list.
OhMD Cost At A Glance
OhMD plans are priced on a monthly basis, starting at $300/month, where users can personalize them according to their requirements
Communication is the core feature of all plans, with variations and improvements as plans progress
Automate plan offers Nia AI as a standout feature for voice and text assistance
Development includes HIPAA-complaint SMS with consent management, BYO LMM, BAA, and more
The platform also offers a free trial and a limited free app experience for users, along with the option for scheduling a demo before making the final choice
Feature Differentiation Across OhMD Pricing Plans
Here’s how each of the OhMD features differs by plan:
Feature
Communicate
Automate
Develop
Pricing
$300/month
$500/month
Custom pricing
Two-way SMS with patients
Included
Included
Not Included
Text-enabled landline
Included
Included
Not included
Call handoff to text
Included
Included
Not included
Standard automated workflows
Included
Included
Not included
Broadcast messages
Included
Included
Not included
Voicemail transcription
Included
Included
Not included
Voice/video calling
Included
Included
Not included
Website chat
Included
Included
Not Included
Team messaging
Included
Included
Not included
Business Associate Agreement (BAA)
Included
Included
Not included
Digital forms ($)
Included
Included
Not included
Patient call automation (Nia AI voice and text)
Not Included
Included
Not included
Automatic message routing
Not included
Included
Not included
Customized automated workflows
Not included
Included
Not included
EHR integration
Not included
Included
Not included
Early access to new features
Not included
Included
Not included
Premium Support
Not included
Included
Not included
Low-cost HIPAA compliant SMS
Not included
Not Included
Included
Programmatic Consent Management
Not included
Not included
Included
Link tracking and custom domains
Not included
Not included
Included
BYO LLM
Not included
Not included
Included
BAA included
Included
Not included
Included
Send images, files, and attachments
Not included
Not included
Included
Detailed Breakdown Of OhMD Cost
When selecting the appropriate plan, it is important to consider the level of extensiveness of the features your team and practice require. The following sections provide a detailed breakdown of what the plans are specifically best for, what you need to know about them, and what might hold you back if you choose that plan.
Communicate
Ideal For: Small to mid-sized practices (1–20 providers) that are looking to lower phone volume by introducing two-way SMS, replacing routine patient communication
What To Know About This Plan:
Communicate is the baseline tier plan used to deflect calls to texts, centralizing conversations in a single inbox. It is optimal for organizations wanting to provide a faster response without needing advanced features like AI call automation or EHR integrations.
Communicate Plan Features:
Central inbox to manage patient texts, calls, and chat in one place
Landline texting to keep your existing office number patient-facing
Call-to-text handoff to reduce voicemail loops and missed call follow-ups
Broadcast messaging for operational updates (closures, reminders, outreach)
Basic automations for FAQs and standard replies without staff intervention
Voicemail transcription to make triage quicker and reduce call-back friction
Voice/video calling for faster escalation from text when needed
Team messaging to internally coordinate responses and handoffs
HIPAA-aligned communication workflows supported by BAA inclusion
Limitations:
Best for text-first communication; if calls are the main intake channel, automation becomes more relevant
Manual triage's routing and prioritization rely on staff workflows, not automated assignment
Limited scalability for heavy inbound volume (after-hours and repetitive requests stay staff-owned)
Lack of EHR integration makes documentation and workflow continuity weaker
Total cost may increase with add-ons (e.g., digital forms), making upgrades more cost-efficient at scale
Illustrative Cost Scenarios (For Reference Only):
Practice Size
Typical Provider Range
Expected Monthly Cost
Best Fit When
Solo
1
$300/month
You want SMS + inbox to reduce callbacks
Small
2–5
$600–$1,500/month
Front desk is overloaded with routine questions
Mid-size
6–20
$1,800–$6,000/month
You need centralized patient comms across teams
Disclaimer: These figures are hypothetical and intended to provide a generalized idea of how costs may scale based on usage, provider fees, and plan selection. Actual pricing may vary.
Automate
Ideal For: Mid-sized to enterprise practices (10-50+ providers) that want to reduce staff call load and hold times with smarter routing and EHR-integrated AI call automation.
What To Know About This Plan:
Automate is the operational scale tier. It can be of most use for practices experiencing bottlenecks due to inbound calls and repetitive requests. The plan differentiator is the addition of Nia AI voice and text automation. This ensures that routine intake can be handled 24/7 automatically, with staff focusing on higher-value patient conversations.
Automate Plan Features:
AI call automation to capture routine requests without staff answering every call
Voice and text agent coverage to reduce hold times and missed after-hours intake
Automated routing to direct patient messages to the right staff queue faster
Configurable workflows to standardize common processes (refills, scheduling, FAQs)
EHR integration to reduce manual copy/paste and keep communication tied to charts
Centralized inbox to manage escalations when AI needs human handoff
Broadcast messaging to maintain patient outreach at scale during operational changes
Premium support to keep automation and integrations stable as volume grows
Limitations:
Higher monthly commitment than Communicate (justified by call-volume ROI)
Built for automation-heavy environments; underused if calls remain low-volume
Enterprise-grade developer capabilities (e.g., embedding via API) are positioned under Develop, not Automate
Digital forms are shown as “($)” (priced separately) on the plans page; confirm inclusion/pricing for your setup
Illustrative Cost Scenarios (For Reference Only):
Practice Size
Typical Provider Range
Estimated Monthly Cost
Best Fit When
Solo
1
$500/month
You need AI-assisted intake to reduce routine call handling
Small
2–5
$1,000–$2,500/month
Call load is high, and routing/triage must be faster
Mid-size
6–20
$3,000–$10,000/month
You need automation + EHR-connected workflows at scale
Note: Digital forms are listed as “($)” (priced separately), so total cost may increase if required.
Disclaimer: These figures are hypothetical and intended to provide a generalized idea of how costs may scale based on usage, provider fees, and plan selection. Actual pricing may vary.
Develop
Ideal For: Organizations wanting to embed HIPAA-compliant texting in their existing software or workflows.
What To Know About This Plan:
Development is majorly API-driven, focusing on building patient messages into products. It focuses on consent workflows, compliant SMS capabilities, flexibility, and link controls. It's the right fit when programmatic control is needed by engineering teams instead of a single inbox experience.
Develop Plan Features:
HIPAA-aligned SMS capabilities designed for embedding into products and workflows
Programmatic consent controls to support compliant messaging at scale
Link tracking and custom domains to manage delivery, branding, and patient clicks
Ability to send attachments (files/images) while keeping communication secure
BYO LLM option to customize AI behavior while keeping compliance constraints
BAA is included to support regulated deployments and partner implementations
RESTful API access for embedding messaging into external systems
Configurable messaging endpoints for custom workflow integration
Not positioned as the primary choice for standard clinic front-desk workflows (Just Communicate/Automate are)
OhMD restricts enterprise outreach to groups with 50+ physicians, implying larger-scale scoping for some deployments
Illustrative Cost Scenarios (For Reference Only):
Deployment Size
Typical Scope
Estimated Monthly Cost
Best Fit When
Small build
Pilot integration
$1,500–$5,000+/month
You’re testing HIPAA SMS + consent flows in one product workflow
Mid-size build
Production rollout
$5,000–$15,000+/month
You need link tracking/custom domains and attachments at scale
Enterprise build
Multi-team deployment
$15,000–$50,000+/month
You require governance, compliance review, and BYO LLM controls
Disclaimer: These figures are hypothetical and intended to provide a generalized idea of how costs may scale based on usage, provider fees, and plan selection. Actual pricing may vary.
What Users Are Saying About OhMD Cost
Some reviewers define OhMD as having a high ROI, specifically in relation to its subscription cost, particularly when it substitutes time-consuming phone tags with rapid documented messaging. Users frequently highlight it as a time-saving tool that justifies a monthly investment by simplifying day-to-day patient operations (reminders, follow-ups, sending forms). This minimizes back-and-forth communication and manual work, which is often associated with cost efficiency and staff time savings. The presence of a free yet limited experience on the app is also cited by some users as a cost benefit, with one noting it can be "free for the clients and me."
Meanwhile, cost issues arise when customers are comparing the feature depth to their subscription charge. Some reviewers cite, “Mostly the cost” as a downside, stating they found, “more features for less cost with another company.” This suggests that perceived value depends on whether the pricing aligns with the features utilized, particularly automation and EHR integration, making the cost a drawback for them.
Additional Cost To Consider
Add-On Feature
What It Adds
Call handoff to text
Converts incoming calls to text messaging to streamline communication and reduce call volumes
Broadcast messaging
Enables one-to-many SMS/text messaging for outreach or reminders
Automated workflows
Custom automation rules to route, trigger, or sequence messages and actions
Patient Calling
Adds outbound/inbound calling capabilities beyond standard texting
Video Visits
Telemedicine/virtual visit feature for live video appointments
Digital Forms
Allows creation and collection of patient digital forms (e.g., intake, surveys)
85+ EHR Integrations
Connects OhMD to a broad range of electronic health record systems
Choosing The Right OhMD Plan
Selecting the right OhMD plan depends on call volume, automation needs, and integration requirements. Use these factors to shortlist the best tier.
Patient communication load: Communicate plan is best suited for text-first clinics; Automate fits for high-volume intake
Call automation needs: Choose Automate if routine calls need to be handled automatically through Nia AI
Routing and triage: Automation is better when messages need smart routing and automatic assignment rather than manual handling
Workflow standardization: Automate supports deeper, customized workflows for repeat requests
EHR integration: Pick Automate if you need EHR-connected communication workflows
Build vs use: Choose Develop when you need programmable, HIPAA-Compliant SMS with features like consent management, link tracking, BYO LLM support
Paid extras: Digital forms are listed as "($)", so budget separately if required
Is OhMD Worth It?
The value of OhMD is determined by how much it decreases phone work and accelerates communication with patients in your practice. The experience is usually based on factors like value-for-money and ease-of-use.
Value For Money
OhMD is likely to become the most cost-effective when it substitutes frequent telephone calls with quicker and written text messages. The highest value comes when teams use call-to-text handoff and automation to minimize the number of calls and routine administrative work. For smaller practices with low communication volume, the monthly expenditure may be more difficult to justify in case it remains low in usage.
Ease Of Use
Usability is usually a strength. It can be adopted by most teams within a short period of time due to the simplicity of workflows and an inbox-based system. The day-to-day activities, such as replying to messages, handing off conversations, and maintaining a track of communication, are simple and straightforward once the system is fully set up.
Alternatives To OhMD
OhMD focuses on patient communication and workflow automation. If it doesn’t fit your budget or operational needs, consider these alternatives:
Alternative
Starting Price
Overall Rating
Klara Health
CHF 29.-/month
4.6/5
NexHealth
$299/month
4.7/5
Solutionreach
$329/month
3.5/5
Weave software
$249/month
4/5
SimplePractice
$49/month
4/5
Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.
Making The Final Decision
Based on user feedback and feature verification, OhMD scores:
Overall rating: 4.8/5
Ease of use: 4.5/5
Customer Support: 4.5/5
Functionality: 4.5/5
OhMD provides the highest ROI when your team shifts from a phone-first approach to a message-first workflow and leverages automation wherever appropriate. Begin with the list of your non-negotiables: two-way SMS, call automation, routing/triage, and EHR integration. Smaller practices may give importance to essential features for cost control, whereas larger teams use advanced capabilities for operational scale. Then, calculate the overall cost in terms of the number of providers to assess cost efficiency by team size and make sure that any optional items marked with ($) are necessary.
Conduct a working pilot with actual workflows. Call-to-text handoff, inbox ownership, after-hours, and text-to-voice/video handoff. In case you require programmable messaging instead of front-desk workflows, consider Develop alone as a build-oriented alternative for organizations needing greater customization and scalability.
FAQs
OhMD offers a basic experience with a limited number of features for its mobile app, whereas complete clinic experiences are associated with paid plans. Light testing should be done with the help of the free version, and current access should be verified first before using it to communicate with patients.
OhMD is priced on a monthly basis, where Communicate can begin at $300/month and Automate at $500/month. Develop is custom-priced.
Communicate specializes in patient communication through SMS and the inbox. Automate provides the automation of AI calls, message routing, custom workflows, and integrates EHR for further high-volume practices.
Develop is most suitable for organizations that are building or integrating HIPAA-compliant messaging within software. It is ideal for teams that need programmatic control over consent management, link tracking, attachments, and customizable AI behavior (BYO LLM).
Methodology
The information regarding OhMD’s pricing, plans, and features was sourced from the company’s official website as of February 2026. The starting prices, including features, and plan-level differences were examined carefully to give a clear image of what is being offered in Communicate, Automate, and Develop.
Authenticated user reviews were also analyzed to capture real-world experiences, including perceived value for money, ease of use, and the impact on day-to-day patient communication processes. This will guide the readers to be aware of the practical advantages and disadvantages of each plan before choosing an OhMD subscription.
