OmniMD Reviews

Pros

It was super easy to learn and now I can teach it to new employees. Their customer support is great and doing a wonderful job.

Cons

Sometimes a lot of mouse clicks are required to navigate between screens.

Pros

There is absolutely no difficulty in using this and we can utilize the billing component in a way that is better for the patients too.

Cons

Doctors face issues filling out the medical history form when prescribing new medicines.

Pros

It is easy to use and has all the functions an EHR software is supposed to have. The quality of support is wonderful without a doubt.

Cons

It would be great if the administrative staff also gets the ability to edit certain forms.

Pros

The ease of use was impressive and I quickly figured out how to navigate the system. I like the prompt responses to any problems that arise although they are rare.

Cons

I have absolutely no dislikes when it comes to this software.

Pros

OmniMD makes scheduling and inputting new patients a smooth process. However let me tell you that I encountered a few minor issues with superbill creation as well.

Cons

When I need to review previous chart notes it can be quite tedious. It would be fantastic if I could search by keyword or issue to quickly locate instances when a patient had a reported illness, instead of having to click through individual chart notes.

Pros

It is simple to use and the content is well organized.

Cons

The reporting system has flaws and inconsistencies. Some features from the old version didn't carry over to the new one. The layout of certain areas doesn't make sense for medical office use.

Pros

The customer support representative is always ready to assist me with anything at any time.

Cons

Everything looks good to me! Omni is always updating their systems.

Pros

The system is simplistic and healthcare providers like how easily they can sign off on visit notes.

Cons

Its annoying that the software doesn't integrate with other products. Moreover there is no block time option for multiple providers and I would prefer the feature to indicate the location of a patient such as the waiting room or exam room.

Pros

It has all the basic features that other EHR systems have. Nothing extra ordinary.

Cons

There are so many glitches and it keeps crashing. We do not receive any support from the customer service representatives. We have a lot of problems we are facing because of this.

Pros

I have had an amazing experience with this. The support staff always efficiently caters to our needs. I can easily customize it according to our practice. It is super user-friendly as well as easy to learn.

Cons

In case of an error, there is usually a 24-hour period of a wait before the issues get looked at by the team, hence it affects the work productivity.

Pros

This program was easy to become familiar with. It is incredibly user-friendly and has an amazing customer support service. I quickly learned about the program and did not face any difficulty in teaching my employees.

Cons

Some features are a bit tedious to use since I feel like they require a lot of commands and switching between screens.

Pros

Learning, using and navigating the platform is a smooth process. The support and billing team I work with is excellent.

Cons

I would love to have the option to add an alternative pharmacy to patients charts or demographics. It would also be helpful to see patients other insurances, not just their primary insurance to avoid overlooking the fact that they may have multiple insurance plans.

Pros

Its simple to utilize once youre prepared on the computer program

Cons

Reports are troublesome to get it, but we are able to customize them to fit our needs

Pros

The computer program has all sorts of glitches and is totally obsolete. There are numerous workflow issues and wasteful aspects not to specify the framework is down numerous times a month. The detailing has issues, truly there isnt much to like

Cons

Issues keep happening over and over and over once more. It appears theres never a fix. I exceedingly suggest going somewhere else. Great luck with the support in India, youll scarcely get anything being said.

Pros

Easy to use in conjunction with the charging component built-in.

Cons

I do not like the reality that all the features do not work with the customization beneath google or a portable app. Moreover, professionals have trouble with medical history vanishing when endorsing a new medicine.

Pros

Perfect for our needs. It contains all that medical practice needs. Support is incredible and is user-friendly.

Cons

I would love it if they would add an option for employees to add or create forms that were not present during the initial setup.

Pros

The software is easily operated and so it is easy for the new employees to learn.

Cons

I found myself repeatedly doing multiple steps to get the result.

Pros

It is an easy software to learn and use.

Cons

If you customize something it wont show up on the mobile app.

Pros

This software has no redeeming qualities. The server is down half the time. And it is so outdated that you wouldnt believe it!

Cons

There are so many issues with this software and they keep on happening as they are never fixed no matter how many times you complain!

Pros

I can call or email for support with the EHR at any time and I always receive a helpful response. Each person is patient and an excellent teacher. I can send data anytime and it gets integrated into the system promptly. No one at this organization gets frustrated when I don't understand something. Even when it took 73 minutes to set up a go to meeting, they remained incredibly patient. After years of losing money with in-house billers, I finally decided to hire their billing services. I was even considering selling my practice at that time. I wanted to be fair to my biller, but two audits revealed that I was losing 70 to100 thousand dollars each year. Now, I'm back on top of my game, paying my bills and even the money I had to borrow to keep the practice running. I highly recommend OmniMD software for EHR andbilling to anyone in need or dissatisfied with their current program. I'm not debt-free yet, but I'm confident that I'll get there thanks to this company.

Cons

When I initially started using the EHR I found it challenging to keep up with my documentation. However when I expressed my concerns, they set up a meeting with me, where they demonstrated functions within the system and gently suggested changes to improve my documentation without offending me. Now, I'm able to work swiftly with my documentation. The issue turned out to be on my end.