OmniMD Reviews

“Great service and support

Pros

It was super easy to learn and now I can teach it to new employees. Their customer support is great and doing a wonderful job.

Cons

Sometimes a lot of mouse clicks are required to navigate between screens.

“GREAT EHR

Pros

There is absolutely no difficulty in using this and we can utilize the billing component in a way that is better for the patients too.

Cons

Doctors face issues filling out the medical history form when prescribing new medicines.

“Most user-friendly software I have used

Pros

It is easy to use and has all the functions an EHR software is supposed to have. The quality of support is wonderful without a doubt.

Cons

It would be great if the administrative staff also gets the ability to edit certain forms.

“Omni MD

Pros

The ease of use was impressive and I quickly figured out how to navigate the system. I like the prompt responses to any problems that arise although they are rare.

Cons

I have absolutely no dislikes when it comes to this software.

“Good product for the cost

Pros

OmniMD makes scheduling and inputting new patients a smooth process. However let me tell you that I encountered a few minor issues with superbill creation as well.

Cons

When I need to review previous chart notes it can be quite tedious. It would be fantastic if I could search by keyword or issue to quickly locate instances when a patient had a reported illness, instead of having to click through individual chart notes.

“EHR 2 review

Pros

It is simple to use and the content is well organized.

Cons

The reporting system has flaws and inconsistencies. Some features from the old version didn't carry over to the new one. The layout of certain areas doesn't make sense for medical office use.

“THANK YOU

Pros

The customer support representative is always ready to assist me with anything at any time.

Cons

Everything looks good to me! Omni is always updating their systems.

“Omni MD Review

Pros

The system is simplistic and healthcare providers like how easily they can sign off on visit notes.

Cons

Its annoying that the software doesn't integrate with other products. Moreover there is no block time option for multiple providers and I would prefer the feature to indicate the location of a patient such as the waiting room or exam room.

“No after sales support

Pros

It has all the basic features that other EHR systems have. Nothing extra ordinary.

Cons

There are so many glitches and it keeps crashing. We do not receive any support from the customer service representatives. We have a lot of problems we are facing because of this.

“User-friendly software.

Pros

I have had an amazing experience with this. The support staff always efficiently caters to our needs. I can easily customize it according to our practice. It is super user-friendly as well as easy to learn.

Cons

In case of an error, there is usually a 24-hour period of a wait before the issues get looked at by the team, hence it affects the work productivity.

“Easy to learn and use.

Pros

This program was easy to become familiar with. It is incredibly user-friendly and has an amazing customer support service. I quickly learned about the program and did not face any difficulty in teaching my employees.

Cons

Some features are a bit tedious to use since I feel like they require a lot of commands and switching between screens.

“Office Manager

Pros

Learning, using and navigating the platform is a smooth process. The support and billing team I work with is excellent.

Cons

I would love to have the option to add an alternative pharmacy to patients charts or demographics. It would also be helpful to see patients other insurances, not just their primary insurance to avoid overlooking the fact that they may have multiple insurance plans.

“User-Friendly Podiatric software

Pros

Its simple to utilize once youre prepared on the computer program

Cons

Reports are troublesome to get it, but we are able to customize them to fit our needs

“Good luck getting any assistance after you choose to leave

Pros

The computer program has all sorts of glitches and is totally obsolete. There are numerous workflow issues and wasteful aspects not to specify the framework is down numerous times a month. The detailing has issues, truly there isnt much to like

Cons

Issues keep happening over and over and over once more. It appears theres never a fix. I exceedingly suggest going somewhere else. Great luck with the support in India, youll scarcely get anything being said.

“EHR Review

Pros

Easy to use in conjunction with the charging component built-in.

Cons

I do not like the reality that all the features do not work with the customization beneath google or a portable app. Moreover, professionals have trouble with medical history vanishing when endorsing a new medicine.

“Great Practice working with OmniMD

Pros

Perfect for our needs. It contains all that medical practice needs. Support is incredible and is user-friendly.

Cons

I would love it if they would add an option for employees to add or create forms that were not present during the initial setup.

“EHR Review

Pros

The software is easily operated and so it is easy for the new employees to learn.

Cons

I found myself repeatedly doing multiple steps to get the result.

“Easy to use.

Pros

It is an easy software to learn and use.

Cons

If you customize something it wont show up on the mobile app.

“A rip-off!

Pros

This software has no redeeming qualities. The server is down half the time. And it is so outdated that you wouldnt believe it!

Cons

There are so many issues with this software and they keep on happening as they are never fixed no matter how many times you complain!

“Excellent

Pros

I can call or email for support with the EHR at any time and I always receive a helpful response. Each person is patient and an excellent teacher. I can send data anytime and it gets integrated into the system promptly. No one at this organization gets frustrated when I don't understand something. Even when it took 73 minutes to set up a go to meeting, they remained incredibly patient. After years of losing money with in-house billers, I finally decided to hire their billing services. I was even considering selling my practice at that time. I wanted to be fair to my biller, but two audits revealed that I was losing 70 to100 thousand dollars each year. Now, I'm back on top of my game, paying my bills and even the money I had to borrow to keep the practice running. I highly recommend OmniMD software for EHR andbilling to anyone in need or dissatisfied with their current program. I'm not debt-free yet, but I'm confident that I'll get there thanks to this company.

Cons

When I initially started using the EHR I found it challenging to keep up with my documentation. However when I expressed my concerns, they set up a meeting with me, where they demonstrated functions within the system and gently suggested changes to improve my documentation without offending me. Now, I'm able to work swiftly with my documentation. The issue turned out to be on my end.

“review of software

Pros

The ability to smoothly switch between programs is great. The services and support provided are invaluable and they guide me through any problems I have. I would be lost without them.

Cons

Adding patients was occasionally problematic for my purposes but other than that I have no complaints.

“OMNIMD review

Pros

The software is affordable and meets all my daily EHR needs. Customer service is generally reliable and I can speak to someone right away who tries their best to resolve any issues promptly. The billing service is excellent, reliable and easy to contact. I have a dedicated team who builds a personal relationship with me.

Cons

There are some technical issues I have encountered. Occasionally the pharmacy doesn't receive the medications I send electronically even though the system indicates they were successfully sent. Writing prescriptions to be sent out is not very user friendly. Certain sections of the note feel redundant, such as the allergy section. It's also difficult to keep track of unfinished notes. Additionally, the scanning feature in the EHR system is outdated, resulting in lengthy scanning times. Resolving insurance-related tasks on Trizetto has been a prolonged and unresolved issue.

“Highly recommend

Pros

The response time for training, assistance and anything I needed was quick. The Omni staff felt like friends or part of my business family. We have tried many different programs but none have provided support like Omni does. They go above and beyond to accommodate our needs and even build custom features for us.

Cons

There are no cons although its worth noting that like any EHR program, there is a learning process and Omni has done an excellent job of making the transition as seamless as possible.

“The software is functional and efficient

Pros

Over the years OmniMD has made great improvements to their EMR. Now the dashboard and visit summary section are impressive. They have organized all the important information in easily accessible areas. The software has a sleek and professional look so anyone reviewing a patient summary will be impressed with the smooth flow of data and how effortlessly information can be found. Personally the support team at OmniMD has worked closely with me to develop my own annual wellness visit form and assessment and plan form, tailored to my specific needs and the universal requirements. Under my assessment and plan section, I have a comprehensive list of diagnoses, medications, 20 areas to input problems, screening tests, immunizations, dietary recommendations, general recommendations, disease and medication counseling, imaging, lab tests, Medicare guidelines, immunizations, orders, and follow-up instructions. This means everything can be done without unnecessary back-and-forth and time wasted.

Cons

The quality management process involves too many steps. Sometimes it takes extra time to locate lab results and scanned documents as you have to navigate back and forth to the dashboard.

“Great support staff

Pros

The system is easy to learn, and extremely user-friendly. The fact that I have direct access to the system feels great. The support staff of the company is superb. Whenever I have faced issues, they always solve them for me, and they are simply great as all my experiences that I’ve had with them has been amazing. They know what my office needs. The system can also be customized according to your practice.

Cons

I usually have to wait for a whole day to get things fixed from their support team whenever I get errors. And I also never know when the system is not working from the back and all I do is wonder that something went wrong due to us, and we have some problems.

“Excellent!

Pros

I am highly pleased with the system. They heard all our requests very attentively, and accommodated all of them in the system, which made me so much happy. The support staff always helps, and if one representative does not know or is not sure about something, they would always ask the other person who is more aware of it and respond with a sure answer. They are simply great.

Cons

There was just one issue that we faced with this system and that is of clicking the refresh button again and again. There is no other issue with this system, all is well.

“Great Experience so far

Pros

Easy access and a helpful help desk when needed. My trainer was exceptional. Fantastic. There are videos available to watch at any time of the day or night to address any problems one might encounter.

Cons

It would be great if they could make the software more affordable for start ups allowing every practitioner to have this excellent experience without difficulties.

“It's an ok system for beginners

Pros

The check in process is simple and intuitive. Scheduling appointments for all patients is a smooth process.

Cons

There are quite a few clicks required on the back end to access information. While an MA or nurse can "write the RX" its the MD who has to send it. In the past the MD has forgotten to send prescriptions for patients. I haven't encountered this issue with other EMR systems I've used.

“Easy to learn and navigate.

Pros

This product is easy to learn and to navigate. The customer support is great. Due to the amazing customer support team, our transition from the previous EHR to this EHR was trouble free. Completing MACRA was easy with the help of the customer support team. The system also captures data for billing. My office staff also preferred Omni over the previous EMR that we used.

Cons

For me, I have troubles changing my templates, but the support team helps you make changes to it. In my view, they can make PMH easier, than what it is right now.

“Outstanding EMR and IT support staff

Pros

What I really like about this electronic medical record is its customizability. The company does an excellent job of tailoring your preferences to notes, workflow and the overall appearance of the EMR. It's genius to have a billing service included with this EMR, making things incredibly easy.

Cons

My only wish is that the software was compatible with Google Chrome. I am not a fan of Internet Explorer. Other than that everything is going well.

“Omnimd spells patience

Pros

The program offers a multiple range of functionality and fulfills all the tasks its supposed to do. It is quite ambitious.

Cons

The program lacks a smooth interface. It can be glitchy during use and drop down menus sometimes appear and disappear unexpectedly.

“Fantastic product!

Pros

The custom designed software allows me to work more efficiently. The technical staff is highly responsive and works hard to accommodate our requests and needs. It offers numerous features and has a wide range of functionality.

Cons

Printing a lab slip requires opening multiple pages and clicking through numerous options. If you forget to hit save you will lose your information as it doesn't automatically save your work.

“Excellent customer support

Pros

The best part of this product is their customer support team, they are excellent. They always respond and solve all the issues that you inform them that you faced. The software itself does everything, from scheduling appointments to billing. It is a complete a software and you would not regret having it.

Cons

It is not something new I guess, as the con for this software is the same as every other product. The upgrades are painful every time that it happens. Every software gets messed up whenever an upgrade happens, but thanks to the customer service the problems are solved soon.

“Health Information

Pros

Overall I am happy with this product.

Cons

Communication has been good, and overall the product is satisfactory. Todays call provided an excellent source of information.

“Can be challenging, but support staff answers questions

Pros

I am very impressed with how well the visit summary looks when printed and sent to other providers. It is well laid out and easy for them to read.

Cons

The software isn't always user friendly. Certain features are confusing and require too many steps to complete a process.

“A pleasant experience.

Pros

The customer support team excellent. We do sometimes face minor issues within the system, but the customer support has always been there for our rescue. The staff is very professional, reliable, and prompt in responding. The staff always finds a solution to solve your problems or issues that you face. They offer specialty specific EHRs, which is a plus. It caters everyone.

Cons

They could make the prescription writing a bit more user-friendly. You might also notice a few glitches sometimes. Just a few more minor changes we would love them to do, hopefully we’ll soon be having the changes made on the system.

“Overall very poor. The support is almost non existent.

Pros

There is very little to complain about. They handled the conversion to ICD-10 very well.

Cons

The support from OmniMD is very poor. The interface is glitchy and slow. Data often fails to populate where it should and saving becomes an issue. They neglect requests for assistance, patient statements don't work and the patient portal is dysfunctional.

“Stay away from this EMR

Pros

The staff is friendly and they were able to modify the notes according to our preferences.

Cons

The software is glitchy and it takes months to resolve issues. I often have to input information multiple times as notes don't sync properly with other parts of the system.

“User-Friendly Podiatric software

Pros

Once you receive training on the software its easy to use.

Cons

The reports can be difficult to understand but good thing is that we can customize them to suit our needs.

“Great, Easy-to-use, Cloud EHR and Practice Management software.

Pros

It works exceptionally well for all our staff including providers, assistants, technicians and billers. The best part is that it is fully customizable.

Cons

We haven't faced any issues with OmniMD so far. It has been a positive experience.

“Our partner for patient care

Pros

We have been utilizing OmniMD since 2008 and it has been an excellent tool for patient care and billing.

Cons

So far we haven't encountered any problems with OmniMD. Their team has been very responsive to our needs.

“Easy-to-use, customizable EHR and Practice Management cloud system

Pros

It's incredibly user-friendly and caters to all our specialties.

Cons

We have been satisfied with the system and we don't have any complaints.

“OmniMD EMR - The Perfect Answer to a Practice's EMR needs.

Pros

First and foremost I like the people at OmniMD. They truly understand our needs and whenever we reach out. and we know exactly who we are speaking to. Another great aspect is the high level of customization that OmniMD offers. Every practice has unique requirements, and OmniMD is one of the few vendors that truly accommodates those needs.

Cons

At this time I cannot point out anything specific. Our experience with OmniMD has been wonderful and our practice has thrived since adopting OmniMD EMR.