Richard Jacocks
South Carolina Oncology Associates, 101-500 employees
“Cloud-Based and Reliable but Lacks Customization
Pros
The cloud-based design makes it easy to navigate, plus it has solid medical billing features and barely any downtime.
Cons
Customization is limited, reports come cluttered with unnecessary data, internal clinic communication isn't seamless, and customer support doesn't seem to take user feedback seriously.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
5
Functionality
7
Jensen
MedicineInn, 11-50 employees
“A bit disorganized
Pros
One thing that is likable about this software is that its layout is simple and easy to understand.
Cons
Honestly, it is very inefficient. And I have to tap way too many times just to get simple things done, plus the system overall is very slow.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
6
Functionality
5
Jared
MedicinePlus, 1-10 employees
“Pretty decent
Pros
Its fairly simple to navigate from one page to the next. Customer service has also been helpful.
Cons
I dont like the fact that they can't make changes as per our work practice unless several sites want to make a change.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
7
Functionality
8
Jesse
Hospital & Health Care, 11-50 employees
“User-friendly and highly helpful
Pros
The system is really easy to use and helps us a lot with managing different tasks. Also I like that it works as a scheduler as it allows me to keep everything organized in one place. One of the best parts is that I can fax documents from other software directly, which saves me time and hassle.
Cons
It’s a bit annoying that we can't modify the treatment plan activities.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Dave
UnionPlus Clinic, 1-10 employees
“A pleasant experience
Pros
Its honestly the best software when it comes to customisation and customer support. Absolutely love it.
Cons
At first, it felt a bit complicated but we were able to get the hang of it pretty fast.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Tom
MediCare, 11-50 employees
“OncOMR is a reasonable software
Pros
I like its user friendly format and their customer support. Also the software offers different inbuilt features that can be really useful.
Cons
It takes a long time to change appointments or to update them. Plus, I have had a few issues with logging in which is really annoying.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
7
Functionality
8
Darichelle A
Reimbursement, 11-50 employees
“Fairly easy to use
Pros
Its easy to manage and gets the job done faster and more efficiently. Plus I like how flexible this software is when it comes to customization.
Cons
Activities are hard to change once they are approved and that can be frustrating at times.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Rose
MedicineInn, 11-50 employees
“Customer support is praiseworthy
Pros
I find it very easy to move from one screen to another, which eventually makes everything feel a lot smoother. Setting up appointments with clients takes way less time now which I really appreciate. Plus, their customer support deserves a shout-out as they have been really helpful and responsive whenever I've needed them.
Cons
Haven't been using this software for too long so cannot say anything for sure but it's been good up till now.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Maria
University Cancer and blood center, 51-100 employees
“Wouldn't suggest
Pros
Customer support has been very nice and useful up till now. Other than that there is nothing I would like to mention as a pro.
Cons
I dont like the fact that its not easily customizable and the format is too rigid. Also, too many clicks are needed to access applications. Very inefficient.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
3
Functionality
2
Darichelle
Dimmick Laughlin Dermatology, 11-50 employees
“Highly reliable and efficient tool
Pros
OncoEMR is quite simple and user friendly software. It makes managing records and updating them super easy, which is a huge plus. Plus I find it very useful when it comes to scheduling appointments and sending reminders. Overall, I did say it's definitely a 10/10 as it really made my life a lot easier.
Cons
Honestly the only thing which I do not like about this software is that it's not suitable for multiple users.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Tiffany
Southwest kidney institute, 51-100 employees
“Perfect for those looking for a simple yet user-friendly app
Pros
As per my experience OncoEMR is really easy to learn and understand, especially for beginners. Also it is super easy to use. The format they use to store information is simple, so it is effortless to access any information I need. So I did say it's a good software to have in a medical practice!
Cons
If you are looking for software that lets you access multiple sites then OncoEMR probably isn’t the best choice. Plus, once activities are approved, we cannot change them which can be pretty frustrating sometimes.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
9
Darwin
Tampa Oncology Center, 51-100 employees
“Simply the best for cancer treatment clinic
Pros
It is already customized according to a chemotherapy and cancer treatment clinic. We feel like its the best solution for us.
Cons
The billing feature does not work with our accounting software and we need to integrate them both.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
7
Izreal
Allied Cancer Research, 11-50 employees
“A Remarkable Product
Pros
The schedule, billing, insurance claims and patient portal all help us run a great cancer and chemotherapy unit. We recommend it to everyone.
Cons
There have been no complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Curtis
Millers Lung Center, 11-50 employees
“Made a big difference in our workflow
Pros
We are very happy with Onco because now we can add* lab reports and manage chemo schedules without any trouble.
Cons
They should include options to assign nurses to the patient too.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
7
Gary
Everton Oncology Center, 11-50 employees
“It isn't something I recommend!!
Pros
It lets us integrate different software with the main app, which is super helpful.
Cons
The dashboard and sheet are not easy to read. Also I have noticed that at times the program freezes.
Rating Distribution
Ease of use
6
Value for money
4
Customer Support
4
Functionality
6
Julia
Miracle Cancer Hospital, 11-50 employees
“Have few bugs but gets the job done
Pros
It's really easy to enter information and I love that I can quickly search for patient records using the find records feature. It saves me a lot of time!
Cons
I have noticed that there are some bugs in the software and it often freezes up if I click too many times.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
9
Dani
LaCroix Medical Alliance, 11-50 employees
“Proven to be a game-changer for us
Pros
Onco has saved our lives by making it so easy for us to add, edit and save patient records. We are no longer scrambling to communicate information and can always access it from any computer.
Cons
The software does freeze up at times but I have nothing else major to complain about.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Omar
Global Health Initiative, 101-500 employees
“Meets our needs as it is easy to customize
Pros
We can now schedule patients and doctors in such a way that there are no missed appointments. Plus the staff can also switch their shifts and keep track of their own hours which allow us to run everything a lot more smoothly.
Cons
The billing cycle is glitchy and we often get errors in the bill.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Felicia
Childrens Hospital, 500+ employees
“Not perfect but acceptable
Pros
It has really helped us keep track of patient records and monitor their progress. Plus, managing insurance claims is a lot easier now. In short it made a big difference in how we handle everything.
Cons
We cannot integrate some of our other programs for medical reports with Onco.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
9
Roy
Whisper Cardiac Unit, 1-10 employees
“It works just fine…..
Pros
The ease of use has won us over and we can get through the report writing, billing cycle and other modules in a much more efficient manner.
Cons
They need to fix the fax machine link because it does not send the file through until we click on it multiple times.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
7
Functionality
6
Bob
Vance Cancer Care, 1-10 employees
“Has a helpful and professional support team
Pros
There are so many great features in this software, but what really stands out for us is how professional and accommodating the provider is.
Cons
The patient reports page is not the easiest to use and we wish we could use the search option within it.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
9
Randy
Burton Health Clinic, 10-49 employees
“Great provider but they need to sort out some bugs
Pros
Onco has simple templates for sheets that are very easy to fill out and follow up. The doctors can scan them and quickly get the information they need. We can also use them to track the current location of the patient by assigning room codes.
Cons
The lab results feature is not the most user-friendly and we have trouble tracking the reports from specialty labs.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Martin
Daytona Health and Wellness Clinic, 50-99 employees
“Onco is a very useful software
Pros
It makes it very easy to look up patient files using the search function. We also updated reports and consulted the doctors notes through Onco
Cons
There are some issues with the reliability of the software. The screen often freezes when Onco is in use which can result in wasted time.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Tiffany
Southwest kidney institute, 51-100 employees
“Overall satisfactory.
Pros
I like that I have been able to use it at most offices I have been in.
Cons
Sometimes I have issues with login but other than that, its great!
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
8
Kelsey
Bio Morin Health Center, N/A employees
“It is a good tool
Pros
OncoEMR is a good tool. It is simple to use, and the patient ledger is amazing.
Cons
There are no other options for its reports or forms.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Anonymous
Not Specified, 500+ employees
“Proficient
Pros
Our office staff did not have much trouble getting used to this EMR. It is easy to use, and we were able to switch from screen to screen easily and effortlessly. This tool is pretty easy for our physicians as well and they are able to set up appointments on their own. The patient information is in a readable manner and it also provides historical information in a logical format.
Cons
I don’t have anything bad to say about this product yet, we’re still in the early launch process and everything is going pretty smooth.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
9
