Open Dental Reviews

“Good software for price

Pros

Once the initial 12-month period has passed, there is no longer a requirement for me to make any further payments for the software.

Cons

Using Open Dental may present a steeper learning curve compared to Dentrix due to its less intuitive interface, resulting in increased difficulty in its utilization for dental professionals.

“Great dental software

Pros

The software is highly customizable and packed with features. You can personalize it to suit your exact needs.

Cons

The monthly support costs are a downside, although it's optional.

“Good software for price

Pros

After 12 months, there's no need to pay for the software.

Cons

It's not as intuitive to use as Dentrix.

“The Best Practice Management Software

Pros

I've used Dentrix and Eaglesoft before using Open Dental, and I have to say that Open Dental is by far the best. Everything is easy, simple to learn, and highly customizable. Managing patient records and tracking claims and payments is a breeze. Their customer support is incredibly helpful, and the backlog of webinars and videos are perfect training tools for learning the software. On top of the great functionality, the cost is incredibly affordable, making selecting Open Dental a no-brainer.

Cons

The only downside I've encountered is the extra steps required to undo mistakes. Aside from that, it's quite user-friendly.

“The Best Practice Management Software

Pros

Having used Dentrix and Eaglesoft before switching to Open Dental, I can confidently say it's the best choice. Everything is smooth, easy to learn, and highly customizable. Managing patient records, claims, and payments is effortless. Their customer support is incredibly helpful, and their extensive webinars and videos are invaluable for learning the software. Besides its functionality, the affordability of Open Dental makes it an obvious choice.

Cons

The only downside I've noticed is that reversing mistakes can involve extra steps. Other than that, it's very user-friendly.

“Very easy to use

Pros

It's customizable, very easy to use, and simple to learn and teach. Reliable.

Cons

I honestly can't find anything negative about the software. We're extremely satisfied with it thus far.

“We love Open Dental!

Pros

One of the things I love most about Open Dental is how customizable it is. In so many areas of the software, I can make it look and feel exactly how I want. Their customer service is amazing. I can call or chat with them anytime and always get a timely response.

Cons

We've been using Open Dental for about five years without any major issues. They do an excellent job of addressing any problems in the subsequent updates.

“Very User Friendly

Pros

The software is exceptionally easy to learn and implement, making the entire process seamless and user-friendly due to its highly intuitive design.

Cons

I'd prefer the ability to have multiple windows open simultaneously for easier navigation.

“Everything you need, nothing you don't.

Pros

It's clear that this software was made by people who really understand dentistry well.

Cons

The cost of eServices, particularly text and email features, can be pricey.

“Very easy to use

Pros

Open Dental is customizable, extremely user-friendly, easy to learn and teach, and reliable.

Cons

There's really nothing negative to say about the software. We're extremely satisfied with it.

“We love Open Dental!

Pros

One of the standout features of Open Dental is its exceptional customization capabilities. We can personalize many aspects of the software to match our preferences perfectly. Their customer service is top-notch, we can reach out anytime and receive prompt assistance.

Cons

We've been using Open Dental for about 5 years without any major issues. When problems do arise, they're usually addressed in the next update.

“Very User Friendly

Pros

It's very easy to learn and implement, and the user interface is very intuitive.

Cons

I would like to be able to have multiple windows open simultaneously for easier navigation.

“Everything you need, nothing you don't.

Pros

Open Dental is clearly developed by individuals highly knowledgeable in the field of dentistry.

Cons

The cost of eServices, particularly texts and emails, is a concern.

“Far superior product!!!!

Pros

This software makes my life so much easier as an administrator. The accounts are easy to read. Billing and insurance payments are a breeze, and I can email directly from the account if a patient owes after putting in insurance payments.

Cons

It would be helpful to have an option for printing or emailing entire family appointments, separate from statements. This would greatly assist in keeping our patients' appointments organized.

“Far superior product!!!!

Pros

This software significantly simplifies my administrative tasks. The account management is straightforward, billing and insurance processing are effortless, and I can email patients directly from the software to handle outstanding balances after applying insurance payments.

Cons

It would be helpful to have the option to print or email entire family appointments, not just at the end of statements.

“Open Dental

Pros

The interface is designed to be intuitive, making it easy to navigate, while also being simple and clean, which enhances the overall user experience.

Cons

X-rays and patient communication tools, such as confirmations and reminders, are essential features.

“Open Dental

Pros

Their interface is user-friendly, simple, and clean.

Cons

X-rays and patient communication tools, like confirmations and reminders, are excellent.

“open dental

Pros

It is incredibly easy to use and the customer support provided is truly outstanding, ensuring a smooth and satisfactory experience for all users.

Cons

I genuinely can't think of anything specific that bothers me about the software.

“open dental

Pros

I find the exceptional user-friendliness and the high caliber of customer support to be truly remarkable.

Cons

I honestly can't think of anything specific that bothers me about the software.

“Unsatisfactory

Pros

I love the ability to text patients from within. Quick online support with a chat option.

Cons

The usability of the software leaves much to be desired, as certain functionalities appear antiquated and fail to meet contemporary standards, thereby detracting from the overall user experience.