
OSCAR EMR Reviews
Total 7 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars71%
4
Stars14%
3
Stars14%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Camila
Stein medical, 11-50 employees
“A reliable product
Pros
OSCAR EMR is very easy to use, which makes the process of training staff a simple task. As we wasted no time on training and our employees able start using the system right away after switching. So yes it is definitely a great option if you're looking for EMR services for your practice.
Cons
I dont think there are any cons for me to report for this software.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Eileen
Welcome Medical, 1-10 employees
“OSCAR EMR is good
Pros
I really like how it is accessible remotely. Plus OSCAR EMR allows us to set our own preferences according to our clinical needs. It is an EMR system that actually makes our job easier than ever.
Cons
They should improve their customer service department.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
10
Jenna
COH, 500+ employees
“Built to streamline practice operations
Pros
The best thing about this product is that we use it for all our departments and it helps us to keep a common database which is easily trackable and accessible. Impressive work.
Cons
No cons to point out thus so far.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Helen
Mid-Main CHC, 101-500 employees
“Affordable choice for small practices
Pros
Amazing interface which makes it very use friendly. Report production and billing features are very accurate with respect to reference. I chose this because it was functional with a very effective cost.
Cons
OSCAR EMR needs improvements in development, and I have noticed that the visuals are a bit off and not the easiest on the eyes.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
10
Jenna
Medical Practice, 500+ employees
“Meets basic requirements
Pros
OSCAR EMR can be used for all the services in all of our departments which gives us a large database in one place.
Cons
Theres no way of linking family members together and it lacks a lot of features that would help our business. Also it crashes once a month which costs us a lot.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
7
Helen
Hospital and Health Care, 51-100 employees
“Good and budget-friendly
Pros
Oscar is intuitive and easy to use making it accessible for the average user. Also it's setup and item location are logical and the billing mechanisms and reports are valuable. And it's cost effectiveness is especially beneficial for nonprofit organizations like ours.
Cons
It is an open-source software and because of that it doesn't have continuous development, which is a major drawback. Also the interface is not very visually appealing and the screen layout feels cluttered to me. Often, completing tasks takes more clicks than necessary. And unfortunately, because there is no ongoing development, these issues are still around.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Eileen
Medical Practice, 1-10 employees
“It's a blend of good and bad
Pros
OSCAR EMR has pretty decent functionality, and it is easy to access the information I need. And the fact that it's web-based and offers remote options is definitely a plus. I also really like that I can customize preferences to fit our clinic's specific needs which makes tailoring the software to our requirements so much easier.
Cons
Unfortunately our experience with the support team particularly with Peter Everette has not been good. Dealing with him in case of any issues or problems has proven to be difficult due to his lack of customer service skills. He often displays condescending behavior, arrogance and a reluctance to admit any mistakes. And instead of providing simple solutions he tends to redirect and engage in arguments making the problemsolving process unnecessarily complicated. This experience has been shared not only by me but also by other colleagues and our clinic manager. It's regrettable that such difficulties arise when interacting with him given his position as the owner of the company.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8