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Pearly Reviews
5 Review(s)
Overall Rating
4.8
5 Review(s)
Rating Distribution
5
(4)
4
(1)
3
2
1
Satisfaction Score
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Overall Rating
4.8
5 Review(s)
Rating Distribution
5
(4)
4
(1)
3
2
1
Satisfaction Score
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Filters
Ratings
Provider Size
Time Used
Sort by:
Dental Practice Review
Dental Practice Review
Pros
I really liked how simple it was to set up with our practice software and how intuitive it is to navigate. It allows me to customize which statements go out and gives me complete control over the options!
Cons
I haven't encountered any problems with Pearly at all!
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kayla
Medical Practice, 11-50 employees
Less than 6 months
January 2024
Highly Recommend!
Highly Recommend!
Pros
One of the things I appreciated was how it automatically notifies patients when a payment is due after an insurance payment is applied. It also offers payment options for larger balances, which is especially helpful for older accounts.
Cons
I wanted more options for adjusting settings to tailor some of the accounts.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Daisy
Health, Wellness and Fitness, 11-50 employees
Less than a year
January 2024
Patient Billing Software
Patient Billing Software
Pros
The online portal is also user-friendly. I appreciate being able to message patients about their balances and provide them with a link for payments.
Cons
There are many other software options similar to Pearly, but they often come bundled with extras like confirmations or phones. It would be great if they could integrate with Weave or something similar.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Duc
Health, Wellness and Fitness, 11-50 employees
More than a year
January 2024
Nice features for our dental office
Nice features for our dental office
Pros
It was quite simple to integrate and significantly reduced the workload for some of our front desk staff.
Cons
We're mainly adjusting to a new system. Sending invoices to specific accounts was new to us. Pearly's approach to collecting balances is a bit different.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Josh
Hospital & Health Care, 11-50 employees
Less than a year
January 2024
Amazing Product
Amazing Product
Pros
Pearly has made a huge difference for our practice! We've observed that patients are promptly settling their bills once insurance claims are processed and they receive the initial text! This has effectively lowered our outstanding accounts receivable in the overdue categories!
Cons
I would like the ability to customize individual product codes. For instance, it would be beneficial to select a different time frame after an appointment for the initial text message regarding crowns.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Katie
Hospital & Health Care, 11-50 employees
Less than 6 months
January 2024
Filters
Sort by:
Dental Practice Review
Dental Practice Review
Pros
I really liked how simple it was to set up with our practice software and how intuitive it is to navigate. It allows me to customize which statements go out and gives me complete control over the options!
Cons
I haven't encountered any problems with Pearly at all!
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kayla
Medical Practice, 11-50 employees
Less than 6 months
January 2024
Highly Recommend!
Highly Recommend!
Pros
One of the things I appreciated was how it automatically notifies patients when a payment is due after an insurance payment is applied. It also offers payment options for larger balances, which is especially helpful for older accounts.
Cons
I wanted more options for adjusting settings to tailor some of the accounts.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Daisy
Health, Wellness and Fitness, 11-50 employees
Less than a year
January 2024
Patient Billing Software
Patient Billing Software
Pros
The online portal is also user-friendly. I appreciate being able to message patients about their balances and provide them with a link for payments.
Cons
There are many other software options similar to Pearly, but they often come bundled with extras like confirmations or phones. It would be great if they could integrate with Weave or something similar.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Duc
Health, Wellness and Fitness, 11-50 employees
More than a year
January 2024
Nice features for our dental office
Nice features for our dental office
Pros
It was quite simple to integrate and significantly reduced the workload for some of our front desk staff.
Cons
We're mainly adjusting to a new system. Sending invoices to specific accounts was new to us. Pearly's approach to collecting balances is a bit different.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Josh
Hospital & Health Care, 11-50 employees
Less than a year
January 2024
Amazing Product
Amazing Product
Pros
Pearly has made a huge difference for our practice! We've observed that patients are promptly settling their bills once insurance claims are processed and they receive the initial text! This has effectively lowered our outstanding accounts receivable in the overdue categories!
Cons
I would like the ability to customize individual product codes. For instance, it would be beneficial to select a different time frame after an appointment for the initial text message regarding crowns.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Katie
Hospital & Health Care, 11-50 employees
Less than 6 months
January 2024