Health Observatory Clinic, WA, 1-10 employees
“Great for solo practitioners”
Pros
Working well for our (very) humble WA clinic. Plus it eliminates the need for expensive staff hires for day to day patient management.
Cons
I feel like their pricing could use a recheck, but honestly, it's worth it if you have a steady flow of patients coming in.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
9
Sunshine Health Clinic, MA, 1-10 employees
“Non-technical doctors will love it”
Pros
We are a small clinic in downtown Salem, MA and our main focus is patient care, so we don't have time for complicated EMRs. Picasso has been perfect for us as it works well across the board for us.
Cons
Nothing major but yes I found it a bit expensive mainly for small practices.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
3-C Family Services, P.A., 1-10 employees
“Powerful and easy to customize”
Pros
The system improvements from the company have really made it easier to use, no matter your level of tech experience. Also it is a very powerful system with tons of great features, and I love that it offers customization options.
Cons
Well the way the scanned documents are stored and organized could definitely be better. For a software thats so highly regarded, I expected a bit more in that area.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
8
Contra Costa Pathology Associates, 11-50 employees
“Does everything for us...”
Pros
I really like how easy it is to chart on patients. Also it allows me to create preset templates for charting and even set up order sets in advance. Plus, everything can be done electronically, which is highly convenient. Another thing I love is that you can easily switch between inpatient and outpatient settings.
Cons
One thing I like is that, at times it becomes hard to find a different patient list.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Good Talking People, 1-10 employees
“Getting better every day”
Pros
Picasso EMR has made it really easy for me to run reports and manage scheduling. The transition from paper charts to e-charts was also not a hassle, all thanks to their amazing customer support. Plus they are constantly updating and improving the software, which really helps reduce any chance of error.
Cons
There are some issues with spell check but other than that I have nothing else to report.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
10
Modern Medical, 11-50 employees
“The support team is superb”
Pros
It is very easy to work with, and it always meets my needs. Plus their customer service is simply amazing and thats what really convinced me to go with their software. The whole process, from training to implementation went smoothly. The documentation, billing and scanning features are all really comprehensive. Plus, the Dragon-voice integration is definitely a nice bonus.
Cons
They don't offer web-based networking, but they provided us with some really great alternatives.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
