Platinum Software

Platinum System Reviews

Total 124 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

28%

3

Stars

7%

2

Stars

2%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

J

Jina

Health, Wellness and Fitness, 1-10 employees

5.0
December 2017

Customer Support is the BEST!

Pros

Tracking is made incredibly simple, and our staff easily grasps its functionality.

Cons

Visually, the system appears outdated, but it gets the job done. Exploring all the query options may take some time, but the support team is helpful when needed.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

D

Drew

Not Specified, N/A employees

More than a year

5.0
December 2017

Top notch service!

Pros

Both doctors and chiropractic assistants find the software easy to use, with numerous shortcuts available for quick note-taking. Our office is genuinely impressed with Platinum!

Cons

Our new CA initially found the system overwhelming, but after additional training, she's adapting better.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Thomas

Not Specified, N/A employees

More than a year

5.0
December 2017

20 Years of Solid Performance

Pros

Transitioning from a straight Chiro to complex NeuroMetabolic practice was seamless with this adaptable system.

Cons

The system could benefit from a perpetual inventory system and improved support for supplements. Additionally, the design of the multi-practitioner screens could be better.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

M

Marc

Not Specified, N/A employees

More than a year

5.0
December 2017

Been using Platinum System since 2004. They are way ahead of the curve!

Pros

The customer service provided is incredible, and the software itself is stable and cutting-edge, a fantastic product supported by an exceptional team.

Cons

Adding remote access while off the system would be a valuable addition.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10