Practice Better Reviews

Pros

What I really appreciate is how simple the platform is to use for both me and my clients and the way its structured organization eases so much of the administrative burden, it genuinely lightens the load when I'm building group programs, managing schedules and keeping all of my clients' details in one place.

Cons

Although the platform does what I need and the benefits certainly outweigh the drawbacks, I wish the interface felt a bit less glitchy and more visually appealing, running group programs or courses can be a little awkward, it works but there are other platforms that look nicer and are a touch easier to use for delivering programs and because I love this tool I'm willing to wait for a more aesthetic update since functionality is the most important thing to me.

Pros

I appreciate that I can reschedule, bill, chart and conduct appointments all from a single place. The ability to use pre-made templates or build my own charting and forms proved hugely valuable. Finally the HIPAA-compliant AI charting and dictation, introduced in December 2023, has been a game changer because it helps me document more efficiently and stay present during sessions with my clients.

Cons

ClaimMD's launch has mostly fixed this though a clearinghouse is still missing. This platform is undeniably useful and has real value, yet because it requires a significant financial commitment I wish a clearinghouse integration were bundled into some higher pricing tiers rather than tacked on as an additional fee. Having an option available is reassuring, even if it isn't necessarily the best practical choice for dietitians such as myself to use personally right now. I'm likely going to use Availity.

Pros

Being a new practitioner who really dislikes administrative tasks like most people I've found this platform incredibly easy to use and the switch was truly convenient for me. It makes scheduling appointments, sending out waivers and forms, processing payments, managing treatment protocols and tracking finances much more simple which has taken a huge chunk of stress off my plate because I can also pull clear monthly reports. I'm definitely recommending it if you need an easy way to organise clients, finances, protocols and bookings.

Cons

I've noticed several areas where the app feels a little behind other options I've used, particularly compared to Jane App and that sometimes leads to extra manual work for things I would expect to be automatic. For example, there isn't a visual colour change on the calendar to indicate when appointments are cancelled or completed which makes it harder to scan my day at a glance, configuring one-to-one sessions inside a package is also confusing and not simple, I would love an option to charge clients for sessions that are already confirmed or attended and then congreatate those charges into a single monthly invoice or post them to their profile automatically. There's also no way for a client to purchase a multi-session package and have the system decrement the session count from their profile, right now that has to be handled manually and a number of other tasks end up requiring more hands-on input than with competing platforms. Finally, when I had video support calls with staff to get help, the staff were courteous and provided useful assistance but I felt disconnected and that it was unprofessional when they kept their cameras off during those sessions.

Pros

This tool has been really user-friendly for both me as the practitioner and for my clients, it comes with every feature I require to manage my business efficiently and it consistently helps me keep everything organized.

Cons

Honestly I can't come up with any drawbacks at the moment, I find virtually every feature to be clear, simple to operate and genuinely useful for my workflow.

Pros

Choosing this platform turned out to be one of the best decisions I made when launching my business, it's easy to learn, very easy and pulls together everything I need into a single product. Whether I'm adding new clients, managing billing or working on charts, the tools I require are all right there and I especially liked that their pricing scales with my growth.

Cons

The app really needs a Microsoft 365 integration because I ran into issues where clients couldn't consistently upload forms, as a result I've had to add an extra workaround step to capture those documents which is a bit annoying.

Pros

As a user I appreciate that it's a comprehensive, easy-to-navigate platform that keeps expanding with useful new features and I really like the templates they provide.

Cons

For me it's really challenging to add an addendum to a chart note after I've already signed it which causes frustration when I need to correct or append information.

Pros

I'm really glad that billing, client records, messaging and my booking calendar are all housed in one place because it aligns my workflow and keeps everything accessible without having to jump between apps.

Cons

Honestly I can't think of any downsides off the top of my head since in my experience every feature has been easy and easy to use.

Pros

This tool delivers strong client management features that I've come to rely on because it lets me keep comprehensive and well-organized files for every client, including their medical histories, individualized treatment plans and detailed progress notes. Being able to quickly update and pull up client records has smoothed out my workflow and noticeably increased the precision of my documentation which I value highly. I also find it really useful that the platform provides extensive customization options so I can adapt intake forms, set up tailored reminders for follow-ups and educational sessions and otherwise configure the system to meet the particular demands of my work. Moreover since the EHR is HIPAA-compliant, I feel confident that sensitive client information is guarded and secure and that peace of mind matters a lot. On a separate note, I genuinely appreciate the partnership between That Clean Life and Practice Better because it has made my professional life significantly easier, thank you.

Cons

There are times when this tool's sheer number of tools overwhelms me because I can easily lose track of how certain workflows are supposed to be done and end up having to re-teach myself parts of the system. Fortunately, it offers helpful tutorials and responsive customer support that step in when I get stuck which makes those moments much less frustrating and quicker to resolve.

Pros

It is very easy to use and I appreciate that all the tools are congreatated in a single platform, I no longer need a separate scheduling app, a distinct electronic medical record or a standalone payment processor since everything I need is housed together.

Cons

Although I found putting together my resource library somewhat tough and less simple than I would prefer, in my view that drawback is fairly small compared with the overall advantages the platform provides.

Pros

I've found the interface extremely simple and it pulls together everything I need to manage and grow my practice inside one unified system.

Cons

There aren't any drawbacks that I can identify with this tool, in my experience I haven't run into any problems or limitations worth calling out.

Pros

Setting up this tool was surprisingly easy and I found it genuinely easy to get running and to use in my daily routine.

Cons

One annoying limitation I've run into is that you can't be logged into two this tool accounts at the same time and I also can't keep a file open while I'm filling in a form which interrupts my workflow.

Pros

What I really appreciate is being able to handle everything I need within a single platform, selling, scheduling, creating programs and forms, running calls and managing messages.

Cons

There honestly isn't much about it that I dislike as overall I'm satisfied with how it works.

Pros

Being able to keep my nutrition clients' journals, forms and appointments all congreatated in one convenient location makes my workflow much smoother and I also appreciate that I can reach out and communicate with them in several different ways on a daily basis.

Cons

I'd like the option to build a check-in form where I can reply directly to client responses and they could view my feedback because currently notes are private and invisible to them.

Pros

As someone running a small practice I find the interface simple, the pricing reasonable and overall it's a great fit for smaller clinics making day-to-day use easy and cost-effective.

Cons

Some frustrations I've come across include the difficulty of rearranging sections within patient charts which slows me down and I would really welcome Quest Diagnostics integration to align lab ordering and results.

Pros

For years I've relied on this tool and have been thoroughly pleased with it, it's incredibly simple for both my patients and me and I particularly appreciate the automated features because I manage my entire practice entirely on my own.

Cons

It would save me a lot of time if I could send mass text messages since that feature isn't available right now.

Pros

I find this platform to be the most user-friendly I've come across, its pricing structure gives new users flexibility with low startup costs and scheduling is effortless while client record management stays tidy and easy.

Cons

So far I haven't run into any issues and I've really enjoyed using every feature without negative experiences.

Pros

Honestly I've loved the integrations and various features.

Cons

The steep price and extra cost for nutritional features have been disappointing for me.

Pros

I'm a fan of its all-in-one approach because it handles faxing, charting, document uploads, app setup, programs and protocols, the patient portal and even Stripe billing and payments which makes my workflow much smoother.

Cons

I'd appreciate being able to add attachments and post directly within broadcast messages as plain text only limits how I communicate with groups.

Pros

When I'm taking notes I really appreciate the snippet feature because it speeds up my typing and keeps things consistent.

Cons

Searching the calendar to locate events is difficult for me which makes managing appointments frustrating and time-consuming.

Pros

I've found this tool to be extremely simple giving my clients a polished professional view of my practice and because it's easy to configure and oversee I rely on it every day to handle virtually all of my clinical and administrative tasks.

Cons

We could really use more ready-made protocol templates and I wish the platform supported additional third-party integrations and some AI-driven workflow tools.