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Practice Better

Last Updated

Key Takeaways

Generated from the text of customer reviews

Practice Better is a cloud-based EHR and practice management platform used by dietitians, health coaches, and naturopathic professionals. Users consistently praise its simplicity in building forms, tasks, and protocols, while some note that client-facing features feel less intuitive. The recent update includes the addition of the Documents section to the Client Hub, allowing practitioners to view and reference client folders.

Our Verdict

Practice Better is a dependable choice for solo and small-to-mid-sized wellness practices needing coordinated scheduling, charting, and client engagement in one system. Pricing is reasonable for the features offered, but it can become expensive for practices with fewer than 200 active clients. We recommend it for growing practices that want to manage ongoing client care alongside their day-to-day practice operations.

Practice Better Specifications

  • Appointment Management/Scheduling
  • Patient Portal
  • Mobile App
  • Telemedicine

Practice Better Features

Branding

The branding feature lets practitioners add their logo, brand colors, and a custom URL to the client portal, then extend that same branding to emails, appointment reminders, invoices, and PDF documents like forms and protocols. Practitioners can also customize the layout and messaging of emails and reminders to match their brand.

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Templates

Practice Better's template library holds prebuilt intake forms, session note formats, and program templates that practitioners can duplicate and edit rather than build from scratch. Note templates come in SOAP, ADIME, DAP, BIRP, and custom formats, and conditional logic lets a single intake form show or hide sections depending on the service type a client selects.

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Journaling

This feature lets practitioners create and monitor food and lifestyle journals for clients, with options to track nutrients, meals, mood, measurements, sleep, exercise, and other health data. Clients can also connect Garmin, Oura, Apple Health, and Fitbit to automatically sync activity, sleep, heart rate, and related data. Practitioners can review journal entries by food, meal, or day and use built-in analysis tools to compare data and identify trends over time.

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Charting

The software supports structured session notes with SOAP, ADIME, DAP, BIRP, and custom templates. Practitioners can attach protocols, labs, and tasks directly to notes, save reusable snippets, and keep documentation connected to the client record. Its optional AI Charting Assistant add-on adds AI Summary for recording, transcribing, and summarizing telehealth, Zoom, and in-person sessions, along with AI Dictation for speech-to-text note capture.

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Programs

Practice Better programs and courses feature lets practitioners create, manage, and sell structured online health and wellness programs beyond traditional one-on-one sessions. Practitioners can build challenges, memberships, group programs, and courses, allowing them to package their expertise into repeatable learning experiences and work with clients over a longer period.

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Pros And Cons of Practice Better

Pros

  • Helps manage group programs, coaching, billing, and invoicing from one platform

  • Simplifies creating forms, tasks, and protocols for streamlined client management

  • Offers convenient appointment booking and scheduling flexibility

Cons

  • Some client-facing features lack intuitive user experiences

  • Messaging lacks templates for repetitive client communications

Practice Better Pricing

Sprout

Starter

Professional

Plus

Team

  • 3 clients to get you started

  • HIPAA + PIPEDA compliance

  • Online scheduling

  • Payment processing

  • Ready-to-use templates

  • Charting/session notes

  • Phone and Android apps

  • Client accountability tools

  • 1 practitioner license

  • 10 clients

  • 1 GB storage

  • Scheduling

  • Telehealth video chat

  • Web portal and mobile app

  • Secure messaging

  • Client portal

  • Integrated billing and payments

  • Forms and note templates

  • 5 GB storage

  • 300 clients

  • Group scheduling

  • Fixed-date programs

  • Group messaging

  • PDF branding

  • Connect 3rd party apps with Zapier

  • Account deposits and payment plans

  • Unlimited storage

  • Unlimited clients

  • Evergreen programs

  • Portal branding

  • Personalized URL

  • Self-paced programs

  • Dedicated fax number

  • Done-for-you program templates

  • 2 practitioner licenses (up to 200 @ $50/practitioner)

  • Unlimited admin licenses

  • Custom roles and permissions

  • Team scheduling and shared calendar

  • Managed billing

  • Broadcast messaging (30,000 per month)

  • SMS text reminders (2,000 per month)

Disclaimer: The pricing details were last updated on Sep 08, 2026 from the vendor's website. Please contact us for a tailored pricing list.

Practice Better Reviews

Total 75 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

76%

4

Stars

19%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Share your experience

IN

Ilona N.

Mental Health Care, 1-10 employees

Free Trial

5.0
November 2025

“easy daily lessons”

Pros

Using this tool has been really easy for me especially because the platform includes short lessons that they provide every day so users can get the most out of the product. Also when I run into an issue with the site, I book an appointment with their team for the very next day to get it sorted out so between their responsive customer support and the affordable pricing I've been very satisfied overall.

Cons

Initially I found the system somewhat tricky and a little overwhelming yet after seeking out the readily available guidance and following a few clear instructions I discovered that the issues I faced were easy to address and quickly resolved.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MD

Maria D.

Alternative Medicine, 1-10 employees

More than a year

4.0
October 2025

“Customizable templates and reports but priceyy”

Pros

One thing I appreciate is the ability to customize templates to match our workflow and I can run reports for billing and to check outstanding balances. It also sends appointment reminders and offers built-in telehealth.

Cons

Sometimes I notice that at least once every month there's some kind of glitch notification which really shakes my confidence in the system and for small practices with under 200 active clients the pricing just doesn't feel worth it.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

EC

Emmanuel C.

Alternative Medicine, 1-10 employees

More than a year

5.0
September 2025

“aligned client onboarding”

Pros

Taking the time to set up this tool has absolutely paid off for me because it aligns client onboarding and puts most of the everyday tools I rely on for my practice right at my fingertips eliminating the need to juggle a separate booking app or invoicing software. I can also handle appointments, reminders and billing all from one dashboard and their ready-made templates save me a lot of time too.

Cons

It bothers me that the platform still doesn't offer capture pages or landing pages so I'm stuck using other tools whenever I need them.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

View All 75 Reviews

Frequently Asked Questions

Is Practice Better free?

Yes, Practice Better offers a free-forever Sprout plan for students and recent graduates. The plan supports up to three clients.

Does Practice Better have a desktop app?

No. Practice Better does not offer a native desktop app for Windows or macOS. Practitioners access the platform through its web-based portal, while the vendor separately offers a mobile app for clients.

Who uses Practice Better?

Practice Better is used by more than 50,000 health and wellness professionals. Its clients include Living Proof Institute, Novis Health, The Wellness Business Podcast, and Primal Health Coach Institute.

Is Practice Better a CRM?

No, Practice Better is primarily a practice management and EHR platform rather than a traditional CRM. However, it includes tools that can cover basic CRM needs, including client profiles and records, contact information, client tagging, secure messaging, activity tracking, appointment management, forms, billing, and client communication.

Can Practice Better help migrate existing charts and client files?

Yes, Practice Better offers a migration service that can help import patient and client files from current software into the platform.