Last Updated

Key Takeaways

Generated from the text of customer reviews

Practice Better is a cloud-based EHR and practice management platform used by dietitians, health coaches, and naturopathic professionals. Users praise its simplicity in building forms, tasks, and protocols, while some note that client food-journaling forms could be easier to use. In October, Practice Better added a Documents section to the Client Hub, allowing practitioners to view and reference client folders.

Our Verdict

Practice Better suits solo and small-to-mid-sized wellness practices that need scheduling, clinical charting, billing, and client engagement tools to support ongoing care. Pricing is reasonable for the features offered, but it can become expensive for practices with fewer than 200 active clients. We recommend it for growing practices that want to manage ongoing client care alongside their day-to-day practice operations.

Practice Better Specifications

  • Appointment Management/Scheduling
  • Patient Portal
  • Mobile App
  • Telemedicine

What Is Practice Better?

Practice Better is an EHR and practice management platform that combines clinical documentation, virtual care, and client engagement tools for health and wellness professionals. It supports both one-on-one care and broader service models, allowing practitioners to extend their services through online programs, courses, group sessions, and ongoing client accountability. Practice Better also connects billing with clinical workflows, allowing practitioners to manage insurance claims, generate CMS-1500 forms and superbills, and automate payment reminders alongside client care.

What Is Practice Better Best For?

One of Practice Better’s stronger capabilities is its client portal, which extends practice workflows directly to clients. From the portal, clients can book or reschedule sessions, complete forms, send secure messages, access programs and resources, view documents, and pay invoices. Practitioners can also control which tools and information each client can access, while clients can use the portal through a web browser or the Practice Better mobile app.

How Much Does Practice Better Cost?

Practice Better pricing starts at $35/month for the Starter plan, which includes one practitioner license, 10 clients, and 1 GB storage. Additional plans include:

  • Professional: $69/month
  • Plus: $99/month
  • Team: $155/month

Practice Better also offers a free-forever Sprout plan for students and recent graduates. The plan supports up to three clients and includes core features such as online scheduling, payment processing, ready-to-use templates, charting and session notes, mobile apps, and client accountability tools. Practices can also include the following add-ons to their plans:

  • AI Charting Assistant: Starts at $10/practitioner/month
  • ePrescribe: $49/month, plus a one-time onboarding fee of $99/prescribing practitioner
  • PDMP Add-On: $5/month with an ePrescribe plan, plus a one-time fee of $399/practice/state
  • Additional Practitioner: $50/month, Team plan subscription required
  • Additional Storage: $1/GB/month
  • SMS Reminders: $0.05/text
  • Connector Hub: $49/month (available on Plus and Team plans)
  • Send And Receive Faxes: $0.10/page

Users generally describe Practice Better as reasonably priced for the features it offers, but some feel that the platform has become increasingly expensive over time. Smaller practices can find the overall cost less cost-effective, especially as pricing increases and additional fees accumulate.

Get a custom Practice Better cost quote based on your practice’s size and needs.

Disclaimer: The pricing is subject to change.

Practice Better Integrations

Practice Better integrates with the following:

How Does Practice Better Work?

Here is how you can get started with Practice Better:

  • Log in to Practice Better with your credentials to access the practice dashboard
  • Set up your profile by adding practice details, branding, team members, and user permissions for your team
  • Create client profiles to store relevant client information using notes, documents, bookings, and other records
  • Configure your scheduling calendar so clients can book, cancel, or reschedule sessions on their own
  • Create session notes, attach protocols, communicate through secure messaging, and deliver programs or courses through the client portal
  • Connect a payment processor to accept payments and invoices within the platform
  • Use reporting and client tracking tools to monitor practice activity and engagement
You can also schedule a free Practice Better demo to see the platform in action!

Who Is Practice Better For?

Practice Better is designed to support both solo and group practices and is used by providers working across the following specialties:

  • Nutrition
  • Mental health
  • Naturopathic medicine  
  • Chiropractic care
  • Functional medicine

Practice Better Use Cases

After analyzing user feedback and an assessment of Practice Better’s capabilities, we’ve identified use cases where the platform may be a good fit:

Health Coaches Moving Past One-On-One Coaching

Many health coaches hit a ceiling once their calendar fills up with individual sessions. Practice Better lets coaches package their expertise into fixed-date, evergreen, or self-paced courses, to scale beyond one-on-one coaching. Coaches can track client progress inside those programs and layer in AI-assisted charting to cut down time spent on notes.

Dietitians Handling Meal Planning Alongside Clinical Documentation

Dietitians often run two workflows side by side: clinical charting and food-specific tracking. Practice Better addresses this by integrating with That Clean Life for recipe libraries and meal plans, while keeping SOAP and ADIME note templates in the same system. Food and mood journaling functions work alongside billing and scheduling, so nutrition-specific tasks don’t require a separate app.

Chiropractors Managing High Patient Volume With Recurring Treatment Plans

Chiropractic care often involves frequent, short visits and treatment plans that span weeks or months. Practice Better's scheduling tools automate booking, reminders, and follow-ups, which matters when a single practitioner is seeing a high volume of returning patients. Billing runs through Stripe-powered payments with automated reminders for overdue invoices. This helps chiropractors spend less time on repetitive scheduling and payment tasks while keeping recurring patient care organized.

Naturopathic Doctors Building Long-Term, Habit-Based Protocols

Naturopathic care leans heavily on lifestyle and supplement recommendations that need to stay consistent across visits. Practice Better's protocol tools let naturopaths save and reuse food, supplement, and lifestyle plans, then pair them with journaling tools that track daily habits over time. Integrations with programs like Apple Health and Fitbit feed activity and sleep data directly into that same client record. This helps naturopathic doctors monitor progress between appointments and keep long-term treatment plans consistent without relying on separate tracking tools.

Is Practice Better Right For You?

If your health or wellness practice needs to manage clinical documentation, client communication, payments, and ongoing programs from one place, Practice Better can be a good fit. The platform meets HIPAA, PIPEDA, PHIPA, and GDPR requirements, with AES-256 encryption and nightly backups of client data. Payments run through Stripe and Square, both certified at PCI Level 1.

Still doubtful if Practice Better is the right fit for you? Get in touch at (661) 384-7070, and we will help you make an informed decision.

Practice Better Features

Branding

The branding feature lets practitioners add their logo, brand colors, and a custom URL to the client portal, then extend that same branding to emails, appointment reminders, invoices, and PDF documents like forms and protocols. Practice Better offers PDF branding for documents, email branding for communications, and personalized URLs for a branded portal address. PDF branding is available on the Professional plan and above, while portal branding and a personalized URL require the Plus plan or above. Practitioners can also customize the layout and messaging of emails and reminders to match their brand.

See How It Works
Templates

Practice Better's template library holds prebuilt intake forms, session note formats, and program templates that practitioners can duplicate and edit rather than build from scratch. Note templates come in SOAP, ADIME, DAP, BIRP, and custom formats, and conditional logic lets a single intake form show or hide sections depending on the service type a client selects.

See How It Works
Journaling

This feature lets practitioners create and monitor food and lifestyle journals for clients, with options to track nutrients, meals, mood, measurements, sleep, exercise, and other health data. Clients can also connect Garmin, Oura, Apple Health, and Fitbit to automatically sync activity, sleep, heart rate, and related data. Practitioners can review journal entries by food, meal, or day and use built-in analysis tools to compare data and identify trends over time.

See How It Works
Charting

The software supports structured session notes and custom templates. Practitioners can attach protocols, labs, and tasks directly to notes, save reusable snippets, and keep documentation connected to the client record. Its optional AI Charting Assistant add-on adds AI Summary for recording, transcribing, and summarizing telehealth, Zoom, and in-person sessions, along with AI Dictation for speech-to-text note capture.

See How It Works
Programs

Practice Better's programs and courses feature lets practitioners create, manage, and sell structured online health and wellness programs beyond traditional one-on-one sessions. Practitioners can build challenges, memberships, group programs, and courses, allowing them to package their expertise into repeatable learning experiences and work with clients over a longer period. Practice Better supports fixed-date programs with set start and end dates, self-paced programs that clients complete at their own pace, and evergreen programs that remain available for ongoing enrollment. Fixed-date programs are available on the Professional plan and above, while evergreen and self-paced programs require the Plus plan or above.

See How It Works

Pros And Cons of Practice Better

Pros

  • Helps manage group programs, coaching, billing, and invoicing from one platform

  • Simplifies creating forms, tasks, and protocols for streamlined client management

  • Offers convenient appointment booking and scheduling flexibility

Cons

  • Invoicing can become time-consuming when managing numerous inventory items

  • Messaging lacks templates for repetitive client communications

Practice Better Pricing

Sprout

Starter

Professional

Plus

Team

  • 3 Clients to get you started

  • HIPAA + PIPEDA compliance

  • Online scheduling

  • Payment processing

  • Ready-to-use templates

  • Charting/session notes

  • Phone and android apps

  • Client accountability tools

  • 1 Practitioner license

  • 10 Clients

  • 1 GB storage

  • Scheduling

  • Telehealth video chat

  • Web portal and mobile app

  • Secure messaging

  • Client portal

  • Integrated billing and payments

  • Forms and note templates

  • 5 GB storage

  • 300 clients

  • Group scheduling

  • Fixed-date programs

  • Group messaging

  • PDF branding

  • Connect 3rd party apps with Zapier

  • Account deposits and payment plans

  • Unlimited storage

  • Unlimited clients

  • Evergreen programs

  • Portal branding

  • Personalized URL

  • Self-paced programs

  • Dedicated fax number

  • Done-for-you program templates

  • 2 practitioner licenses (up to 200 at $50/practitioner)

  • Unlimited admin licenses

  • Custom roles and permissions

  • Team scheduling and shared calendar

  • Managed billing

  • Broadcast messaging (30,000 per month)

  • SMS text reminders (2,000 per month)

Disclaimer: The pricing details were last updated on Sep 30, 2026 from the vendor's website. Please contact us for a tailored pricing list.

Practice Better Reviews

Total 76 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

76%

4

Stars

18%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Share your experience

IN
Ilona N.

Mental Health Care, 1-10 employees

Free Trial

5.0

“easy daily lessons”

Pros

Using this tool has been really easy for me especially because the platform includes short lessons that they provide every day so users can get the most out of the product. Also when I run into an issue with the site, I book an appointment with their team for the very next day to get it sorted out so between their responsive customer support and the affordable pricing I've been very satisfied overall.

Cons

Initially I found the system somewhat tricky and a little overwhelming yet after seeking out the readily available guidance and following a few clear instructions I discovered that the issues I faced were easy to address and quickly resolved.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MD
Maria D.

Alternative Medicine, 1-10 employees

More than a year

4.0

“Customizable templates and reports but priceyy”

Pros

One thing I appreciate is the ability to customize templates to match our workflow and I can run reports for billing and to check outstanding balances. It also sends appointment reminders and offers built-in telehealth.

Cons

Sometimes I notice that at least once every month there's some kind of glitch notification which really shakes my confidence in the system and for small practices with under 200 active clients the pricing just doesn't feel worth it.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

EC
Emmanuel C.

Alternative Medicine, 1-10 employees

More than a year

5.0

“aligned client onboarding”

Pros

Taking the time to set up this tool has absolutely paid off for me because it aligns client onboarding and puts most of the everyday tools I rely on for my practice right at my fingertips eliminating the need to juggle a separate booking app or invoicing software. I can also handle appointments, reminders and billing all from one dashboard and their ready-made templates save me a lot of time too.

Cons

It bothers me that the platform still doesn't offer capture pages or landing pages so I'm stuck using other tools whenever I need them.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Frequently Asked Questions

Does Practice Better offer a free trial?

Yes, Practice Better offers a 30-day free trial for the Team plan and a 14-day free trial for all other paid plans.

Does Practice Better have a desktop app?

No, Practice Better does not offer a native desktop app for Windows or macOS. It offers dedicated iOS and Android mobile apps for both practitioners and clients.

Who uses Practice Better?

Practice Better is used by more than 50,000 health and wellness professionals. Its clients include Living Proof Institute, Novis Health, The Wellness Business Podcast, and Primal Health Coach Institute.

Is Practice Better a CRM?

No, Practice Better is primarily a practice management and EHR platform rather than a traditional CRM. However, it includes tools that can cover basic CRM needs, including client profiles and records, contact information, client tagging, secure messaging, activity tracking, appointment management, forms, billing, and client communication.

Can Practice Better help migrate existing charts and client files?

Yes, Practice Better offers a migration service that can help import patient and client files from current software into the platform. Team plan subscribers on annual billing receive complimentary migration support, valued at $500, to help transfer client data from another EHR.