Total 184 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

62%

4

Stars

23%

3

Stars

6%

2

Stars

4%

1

Stars

5%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

D

Diana

Medical Practice, N/A employees

More than a year

3.0
August 2016

Nice but limited!

Pros

The price is attractive and they offer a clearinghouse making it a convenient allinone solution. Plus training is readily accessible.

Cons

Ive encountered limitations with functionality especially regarding customization for superbills and accounting for payments. Transitioning between sections and performing eligibility checks can be challenging.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

5

M

Michael

Medical Practice, N/A employees

Less than 6 months

1.0
July 2016

Takes forever to move between schedule and exam records

Pros

Considering many EHR systems are costly this one is inexpensive.

Cons

It takes me about fifteen minutes just to locate a patient on the schedule and sign off on the exam notes.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

4

Functionality

4

M

Michael

Burien Medical Eye Care, N/A employees

1.0
July 2016

Consumes a lot of important time.

Pros

The fact that this product is inexpensive. There are many other EMR systems out there that cost tens of thousands of dollars, too expensive man.

Cons

It consumes a lot of time. It is very slow, that it feels like it froze. Moving between schedule and exam records takes a hell lot of time. Whenever you want to find a patient, it’ll always take up to fifteen minutes to find them on the schedule and sign off on the exam notes. It’s a pain.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

2

Functionality

2

J

Jan

Medical Practice, N/A employees

Free trial

4.0
February 2015

Solo Practitioner

Pros

Its free to use and support is easily accessible. Once everything is set up submitting a claim is quick.

Cons

Certain tasks are cumbersome to set up correctly and the site doesnt make it easy to find certain features.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7