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Practice Mate EHR Software

Office Ally Practice Mate

Claimed

Claimed

Last Updated Dec 31, 2025

Key Takeaways

Generated from the text of customer reviews

Office Ally Practice Mate is a free, cloud-based practice management software designed for physicians, billers, and administrative staff across specialty practices. Users frequently praise its affordability and user-friendly interface but note slower performance during high-volume billing activities. Recent updates have introduced enhanced telehealth support through EHR 24/7 and payer updates.

Our Verdict

Office Ally Practice Mate provides strong value for solo and small medical practices needing affordable scheduling, billing, and EHR solutions. Its free practice management offering delivers strong value, especially for budget-conscious users. However, transactional fees and paid add-ons may increase costs for high-volume practices. Overall, it’s a reliable option for clinics prioritizing affordability, simplicity, and integrated EHR-billing functionality in daily operations.

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Overall Rating

Based on 184 users reviews

4.3

Rating Distribution

Positive

85%

Neutral

10%

Negative

5%

Starting Price
Start for Free Transactional fees may apply

Pros And Cons of Office Ally Practice Mate

Pros

  • User-friendly interface for easy navigation and adoption

  • Comprehensive appointment scheduling and patient management features

  • Integration with billing and payment processing systems for streamlined revenue cycle management

  • Customizable templates and forms for patient intake and medical records

  • Real-time eligibility verification for insurance coverage

Cons

  • Additional costs for certain add-on features

  • Limited customization options with the free features

  • Limited scalability for larger practices, according to Office Ally Practice Mate reviews

Frequently Asked Questions

The typical users of Practice Mate include solo and small group physicians, startup clinical practices, and healthcare providers managing their own practice.

Yes, Practice Mate is cloud-based.

Practice Mate Office Ally has some free plans. However, some add-on features like patient reminders, intake, and e-prescribing have additional costs associated with them.

Practice Mate EHR software provides live chat and phone support options.

The main features of Office Ally Practice Mate software include appointment booking, integrations, eligibility verification, and patient count management. Furthermore, it also simplifies revenue cycle management, manages patient appointments, and offers online patient eligibility checking.

The software offers pricing plans for Practice Software, Clearinghouse and Revenue Cycle. The plans start for free and offer customized pricing based on individual needs.

The software understands the frustration of denied insurance claims in healthcare practices. Our staff can help you navigate the appeals process and fight for the coverage you deserve. We can assist with gathering necessary documentation and communicating effectively with your insurance company.

The platform primarily supports the English language.

No, the software doesn’t offer a mobile app.

Office Ally Practice Mate integrates with Updox, The PLD Group, Aptus Health, and antidote.

Yes, the software offers an API.

Office Ally offers a variety of pricing options depending on the selected services and features. For small to medium providers, the Service Center and Practice Mate are free to start, with possible transactional fees and optional add-ons. The Ally Practice EHR 24/7 plan costs $44.95/provider/month. High-volume solutions like EDI Clearinghouse and Payer Gateway, as well as Revenue Recovery Products, are available with custom pricing. Get a personalized Office Ally pricing quote today!