Practice Mate EHR Software

What is Office Ally Practice Mate? 

Overview

Practice Mate by Office Ally is a free practice management software with an affordable yet comprehensive electronic health record known as EHR 24/7. It is one of the few affordable practice management and EMR software options in the market, which explains its popularity. Over 330,000 medical professionals in the United States utilize it. 

In the case of Practice Mate, low cost translates to limited functionality and an outdated interface. However, this does not appear to be a deal-breaker for many medical practices, as the vendor has generally received positive feedback. 

What does Office Ally Practice Mate do best? 

The pricing structure makes Practice Mate a popular option in the healthcare industry. Users receive free access to their practice management software and clearing house for the cost of a single inexpensive EMR. This makes Office Ally Practice Mate a good choice for practices that are just beginning their search for a good practice management system with a certified EMR option. 

Practice Mate Pricing 

Office Ally's EHR 24/7 service costs $29.99 per month per user. Practice Ally, Clearinghouse, and the patient portal are free of cost. During the Practice Mate demonstration, you can view all aspects of the medical software. Moreover, it offers phone and email support around the clock. 

How Does Office Ally Practice Mate work? 

Cloud-based Practice Mate software offers a variety of tools for streamlining administrative duties in clinics. It incorporates Intake Pro, a program that allows physicians to manage electronic patient intake. It also provides customizable forms to ensure the collection of pertinent patient information. 

On the medical end, physicians can create SOAP notes using templates that can be customized. The system's rules engine assigns pertinent PPT and CPT codes to a note, which, once approved by the physician, are automatically added to the claim via the integrated practice management software. Through telehealth, physicians can also conduct virtual visits with patients. 

There are also basic, free patient portals that facilitate communication between doctors and patients and provide patients with access to lab results, reminders, and more. 

Who is Practice Mate For? 

The EMR software Practice Mate is utilized in clinics across the nation. It supports clinics of any size and can be scaled to accommodate various practices. Practice Mate can be utilized by ambulatory services, mental health practices, medical institutions, and specialists. It is ideal for: 

  • Healthcare providers 
  • Clinics 
  • Medical institutions 
  • Nursing staff 
  • Physicians 

Here are the specialties supported by Practice Mate: 

  • Internal medicine 
  • Surgery 
  • Neurology 
  • Emergency medicine 
  • Pathology 
  • Rheumatology 

Practice Mate EMR Features 

  • Appointment Scheduling System 
    The software has intricate scheduling capabilities. Clinicians can color-code and categorize patient visits by date to effectively separate them. Moreover, you can quickly add unique patient notes and schedule recurring visits. 
  • Document Patient Information 
    Patient Ally is indispensable for streamlining patient medical records. When registering for the patient portal, the patient must provide essential information such as insurance and medical history only once. The data is promptly loaded into the EHR system, reducing the need for manual data entry. Excel can be utilized to upload additional files from a third party. 
  • Automated Patient Transactions 
    You can establish default procedures and perform diagnostic coding with Office Ally. It serves an essential function in medical procedures, particularly in mental health clinics. This is the most user-friendly method for entering patient payment information. Additionally, the program handles all billing operations on your behalf to maximize revenue. This enables you to focus on your primary duty: providing high-quality patient care. 
  • Management of Insurance Claims 
    The claims verification software from Office Ally is interlinked with the EHR and includes easy-to-read displays for identifying rejected claims and analyzing results. Therefore, denied claims are simple to revise and resubmit on time. So you can rest easy knowing that your billing is in the hands of experts who will increase your revenue. 
  • Control Payment Statements 
    The Practice Mate software expedites the viewing of patient statements in the EHR. These statements are also available for printing. You can also add personalized notes before generating the payment statements. 

Practice Mate's reporting features also include efficient patient charting and reporting. It monitors the frequency of scheduled patient visits, as well as your routine collections, allowing you to evaluate performance patterns. The expansion of your healthcare practice necessitates vigilant monitoring and analysis of these factors. 

How is Practice Mate different from other Software? 

Integrated System: Practice Mate offers integrations for lab data, test results, and images. It ensures that a single dashboard contains all the necessary data for healthcare providers. 

Cloud-Based: The Practice Mate software is a cloud-based system that enables users to access data from any device at any time. They need only an internet connection to gain access to the required information. 

Is Practice Mate Right for You?

Popular among physicians seeking a cloud-based solution for their clinic, Practice Mate is a popular EMR. It is a dependable tool that simplifies revenue management with integrated clearinghouse and EHR capabilities. 

Although it is a good basic option, it lacks many intuitive features found in more advanced/expensive EMR software. 

This is a good option if you are looking for a basic EMR system with practice management software that meets regulatory requirements. 

If you want more advanced clinical and reporting capabilities, you should look elsewhere. 

To learn more about Practice Mate and its competitors, you can schedule a call with one of our consultants at the number provided above. 

Practice Mate Pricing 

  • Small to Medium
  • Enterprises
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What’s included
What’s included
  • Practice Mate
  • 24/7 EHR
  • Clearinghouse
  • Electronic prescribing
  • Risk Adjustment
  • Insurance Discovery
  • Claims
  • Eligibility
  • Gateway Services
Add-Ons
Add-Ons
  • Patient Reminders
  • esMD
  • Telehealth
  • Direct Messaging
  • Customizable Integrations
  • Medicare Audits
  • Medicare Appeals

Practice Mate EHR Software Features

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Appointment Management/Scheduling

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E-prescriptions

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Patient Portal

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Compliance Tracking

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Customizable Forms/Reports

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Document Management

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Lab Integration

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Online Payments

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Immunization And Allergy Tracking

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Mobile App

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Telemedicine

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Order Management

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Reporting And Analytics

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Billing And Invoicing

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Insurance Eligibility Verification

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Claims Management

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Inventory Management

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Referral Management

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Alerts/Notifications

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Patient Demographics

Deployment and Support

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Cloud

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Saas

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Web based

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Windows

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Mac

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Android

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iOS

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iPad

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Email

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Chat

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Phone call

PROS

CONS

  • Ease-of-use: It is modern, affordable and easy-to-use.
  • Expensive: It is modern, affordable and easy-to-use.

Frequently Asked Questions (FAQs)

Does Practice Mate have a mobile app?

No. Office Ally does not have a mobile app.

Does Practice Mate have a telehealth solution?

No, they do not offer a telehealth solution at this point.

How much does Office Ally cost?

Office Ally is free to use. There are no setup fees, monthly fees, or per-claim fees for electronic claims submission to Participating Payers.

Users have the option of purchasing EHR 24/7, which costs $29.99 per month.

Is practice mate cloud-based?

Yes, Practicemate is a cloud-based EMR system.

What software and services does Office Ally provide?

The company offers a clearinghouse, EMR and practice management software, and patient in-take software.

Practice Mate EHR Software Pricing

Small Organization

Within Budget

Medium Organization

Within Budget

Large Organization

Within Budget

Practice Mate EHR Software reviews

Overall Rating

42 Reviews

Excellent
60%
Good
30%
Average
5%
Poor
0%
Terrible
5%

Fair Pricing for Clearinghouse Services

June 2023

Sierra

Hospital & Health Care

Pros:
I find the pricing for the clearinghouse services to be reasonable, considering the functionalities it offers. However, I do feel a bit frustrated about having to pay for a clearinghouse service at all.
Cons:
The software, while functional, lacks a modern and user-friendly interface. Navigating through the system can be confusing, and the healthcare/insurance terminology used adds to the complexity. Canceling the service and making staff changes are both cumbersome processes.

Not reliable. Outdated. Slow

June 2023

Kelly

Mental Health

Pros:
Cheap
Cons:
Terrible. This software is not reliable. Many unresolved problems. Repeated phone calls to customer service, then issued ticket s that are just meant to appease the customer until they can pass the buck to another dept. Office ally seems to care more about the design of the website than fixing the problems that frustrate their users. I would not recommend this software.

Review of Office Ally

March 2023

Amanda

Health, Wellness and Fitness

Pros:
I found the scheduler to be user-friendly and had no issues with reading and writing notes.
Cons:
One of the challenges I faced with Office Ally was the billing process, which proved to be difficult and time-consuming. Additionally, the software lacked a dedicated space for authorizations, which was a drawback for our growing needs.

User-Friendly Scheduler, but Billing Needs Improvement

March 2023

Amanda

Health, Wellness and Fitness

Pros:
The scheduler feature in the software is straightforward and easy to use. It simplifies the process of reading and writing notes, making it efficient for daily tasks.
Cons:
On the downside, the billing functionality is challenging and time-consuming. The software lacks a designated place for authorizations, which can lead to oversight and errors.

Bang on the buck

July 2022

Vicky

Masterston Billing

Pros:
It is a very decent software that works well for smaller practices. It is very affordable and gets you what you need for the price.
Cons:
The auto posting feature does not work sometimes.

Great and low-cost software option!

June 2022

Keith

Luxe Vision Utah

Pros:
It communicates with the other software too and makes billing and scheduling so easy. I only pay $35/month which makes it very affordable for the company.
Cons:
We are new users and have not faced any problems so far. Good stuff.

Great support

May 2022

Louis

Medical Practice

Pros:
Their customer service is great, as are their lesson videos and one-on-one training.
Cons:
There are certain aspects of the software that might be improved, but they are constantly updating and upgrading it.

Useful product

May 2022

Diana

Mental Health Care

Pros:
 Its simple to enter demographic information and make payments with practice mate.
Cons:
NA

FANTASTIC

May 2022

Phil

Utah Valley Health & Wellness Magazine

Pros:
It has been nearly 8 years of using this Practice Mate EHR system, and I completely love it. The calendaring is great, and its insurance processing is amazing. It is so easy once you learn it. The insurance claims for my patients and clients are easily done. It is a fantastic system to work on. I would recommend this system to everyone who is looking for great insurance processing and calendaring.
Cons:
They recently have started to charge some of the insurance companies an extra fee, and I being a small practice am finding it hard to manage it now, so I am actually considering moving all of it to TherapyNotes to submit my insurance claims. The price was reasonable before.

Good features

May 2022

Frank

Health, Wellness and Fitness

Pros:
Practise mate is fantastic. They offer to file claims, EHR, invoicing invoices, and a variety of other services at an affordable price
Cons:
None

We like it

May 2022

Nial

Medical Practice

Pros:
This software makes invoicing more easier for a small, single-provider mental health business.
Cons:
Accounts Receivable can be a difficult task at times.

The service is awesome

September 2021

Yessenia

LA Speech Therapy Solutions

Pros:
They provide a system that makes it very easy to track insurance claims. The calendar shows all outstanding payments and is very easy to read. Their customer service is also amazing and helps us out whenever we need.
Cons:
NA

Review

August 2021

Phil

Utah Valley Health and Wellness

Pros:
It is great for insurance claim management and processing. I have been using it for 8 years and have not had an issue so far.
Cons:
They changed some things during the last upgrade and we had to get reacquainted.

I love it

July 2021

Heather

Health, Wellness and Fitness

Pros:
It is easy to use and the training was very detailed. The customer service is only a call away.
Cons:
It is difficult to log in from home but that might be my internets fault.

Love this product

April 2021

Kristen

Hospital and Healthcare

Pros:
There are a lot of useful functions like the billing, scheduling, and accounting modes. We can easily communicate with patients as well.
Cons:
There were some bugs in the patient portal but they fixed it.

Call us at

(661) 384-7070

Call us at

(661) 384-7070