Practice Partner Reviews

Pros

The training and technical support team are very helpful. We were made comfortable with all the features and had no issues using it later on.

Cons

There are certain customization options that are not saved once we have selected them.

Pros

It is easier to use compared to other software in the market and we have not faced any issue with any of the billing or practice management modules.

Cons

Customer care should be available at all times of the day to help out with technical problems.

Pros

We were finally able to find a software that can handle everything for our practice that fit within our budget.

Cons

They should allow us to edit the font size and color in reports too for a better UI.

Pros

The layout is simple and the system is easy to manage for beginners.

Cons

Navigation is difficult and it takes a long time to update notes and access records.

Pros

Its adequate for taking notes in the workplace.

Cons

The portal is adequate, but patients are unable to schedule appointments or make payments that really makes us question the efficiency of the product.

Pros

Scheduling is easy, and there is a great deal of flexibility. Customer service is pleasant and effective.

Cons

Billing activities require too many measures .Any report takes an eternity to run, and its very hard to customise them

Pros

Its very adaptable. I like the design of the system.The clinical aspects are also fantastic.

Cons

The biggest drawback is that the system is not innovative. No new updates have been made since we first started using it and the customer support is not responsive at times. Very disappointed.

Pros

Its very easy to use, I guess. Also good at sending reminders.

Cons

Honestly, everything! It takes forever to create a statement file and it glitches and crashes very often. The format is pretty average not very innovative.

Pros

The customer service is great and helpful to be honest.

Cons

Using the actual software is not an easy task. It keeps crashing and delays our progress.

Pros

You get used to it after a while. It has a detailed setup and you can access the information you need.

Cons

All the details make it slow and it is not very easy to use.

Pros

The note taking and report writing feature looks great and it is easy to schedule reminders.

Cons

It is not easy to use and you need to click continuously to do a simple task.

Pros

There is nothing good about it now. It was worth using once but not anymore.

Cons

The report writing system does not save the medical codes. Insurance claims do not allow entering secondary provider details either.

Pros

The EMR software helps us manage our practice without any unnecessary paperwork. We are able to file all documents in one place and process bills faster.

Cons

They should have more field customization options for the charts.

Pros

It is not that complicated and you can get used to it fairly quickly.

Cons

I am not happy with the customer service and I do not understand what I am paying for.

Pros

The patient portal is useful and we can easily access the receivables and create new files.

Cons

Many of the functions do not work how they are supposed to and the software has not delivered what was promised.

Pros

It does the job of posting reminders and sending alerts to doctors about their upcoming appointments. It is not bad as a health management software.

Cons

The software is complicated and requires many unnecessary steps to perform even the simplest of tasks. Not everyone can use it and you need to be tech-savvy to get used to the interface. The customer support team is not helpful at all and they blame our network connection on almost everything.

Pros

My favorite thing about this software is that there is always a way to fix your mistake.

Cons

Some features can still be added to this software to make it better and easy to use.

Pros

Practice Partner EMR sends automated reminders to the patients which helps in maintaining their health.

Cons

I really dont like this software. It doesnt help us save time or make things easier for us.

Pros

I find it excellent for Health Maintenance. It effectively reminds me of the services due.

Cons

I find the software quite cumbersome. Completing even simple tasks requires numerous steps assuming one is already adept with database tables. Whenever issues arise support conveniently attributes them to network problems evading accountability.

Pros

The level of customization is impressive. The color scheme is pleasing and easy on the eyes. I particularly appreciate the clinical elements and the functionality of dot codes allowing seamless transfer of information across different sections of the chart.

Cons

Regarding reporting Im compelled to resort to workarounds constantly. The decline commenced with McKessons acquisition and has only worsened since then. Although customer service has improved under Emds there havent been any enhancements whatsoever.