Total 25 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

96%

4

Stars

4%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

AMISHA

Healthcare, 1-10 employees

More than a year

5.0
May 2024

“Review of sevice”

Pros

The support system stands out for its exceptional performance, and navigating through it is incredibly intuitive and easy.

Cons

In my view, every single aspect of what this software offers is truly outstanding and exceeds expectations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DP

Dr Philip

Healthcare, 1-10 employees

More than a year

5.0
May 2024

“Review for Practice Web Program”

Pros

I found it remarkably easy to understand, closely resembling other software I've previously used, and its interface is exceptionally user-friendly.

Cons

There's absolutely nothing to dislike about it, the interface is incredibly straightforward and easy to navigate.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Devang

Healthcare, 1-10 employees

More than a year

5.0
May 2024

“PW is a MUST BUY”

Pros

It offers a seamless experience, enhanced convenience, and a range of customizable features tailored to meet diverse needs.

Cons

As of now, I haven't come across any drawbacks. I'm still in the process of exploring some of its numerous features, but this exploration hasn't led to any negative experiences.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Minal

Healthcare, 1-10 employees

More than a year

5.0
April 2024

“Good Bang for your Buck”

Pros

Practice Web is effortless to operate, simple to train others on, and quite analogous to other software solutions available.

Cons

Obtaining immediate support can sometimes be challenging, often requiring a follow-up call.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

R

ROQUEL

Healthcare, 1-10 employees

More than a year

5.0
April 2024

“PRACTICE WEB USE”

Pros

It maintains a high level of reliability and consistently introduces new enhancements to facilitate a smoother user experience.

Cons

The initial setup process can be somewhat confusing and overwhelming.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sheryl

Healthcare, 1-10 employees

More than a year

5.0
April 2024

“Great service”

Pros

The technical support provided by practice Web is outstanding, complementing the program's ease of use seamlessly.

Cons

I'm uncertain about this one; everything functions flawlessly, leaving me with no complaints or concerns.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Rudolph

Healthcare, 11-50 employees

More than a year

5.0
April 2024

“Highlight recommend Practice Web”

Pros

Practice Web proves to be both smooth in its usability and dependable in its support resources.

Cons

It would greatly enhance efficiency if the treatment planning process were streamlined, eliminating the need to switch between the chart and treatment plan tabs. Also, having the option to attach approved or denied EOBs to pre-authorizations would be beneficial.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

S

Sandhya

Healthcare, 1-10 employees

More than a year

5.0
March 2024

“Great Software”

Pros

I find it to be exceptionally intuitive, offering a comprehensive array of capabilities that cater seamlessly to various needs and functionalities, making it a versatile and user-friendly solution.

Cons

Being web-based rather than server-based means relying on multiple third-party vendors for various functions, which can complicate matters.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

Edmundo

Healthcare, 1-10 employees

More than a year

5.0
March 2024

“GREAT USE IN DENTAL OFFICE”

Pros

The customer support and the simplicity of charting and billing processes make it exceptionally user-friendly.

Cons

The limited options for distinguishing items due to restricted color choices and lowercase letters are somewhat frustrating.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

CHU

Healthcare, 1-10 employees

More than a year

5.0
March 2024

“GOOD APP HELPS MY OFFICE RUN”

Pros

The technical support team is highly supportive, and regular updates ensure any issues are promptly resolved or new features are seamlessly integrated.

Cons

At times, there are instances when I am required to wait either on hold or for a return call to receive assistance.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P

Peter

Healthcare, 1-10 employees

More than a year

5.0
March 2024

“Practice web review”

Pros

It excels in user-friendliness, backed by excellent customer support.

Cons

It's worth noting that the company is based in California, although it's unfortunate that users cannot be color-coded.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Massoud

Healthcare, 1-10 employees

More than a year

5.0
March 2024

“OVERALL REVIEW”

Pros

It's simple to use, and whenever I require assistance, the customer support team is consistently helpful.

Cons

I do wish that additional charges, such as those for support and texting, were not necessary.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

Eridania

Healthcare, 1-10 employees

More than a year

5.0
February 2024

“dental review”

Pros

Access to customer support is consistently available, ensuring that inquiries are promptly addressed with timely and responsive assistance.

Cons

It's worth mentioning that old charting remains visible on images during new appointments.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

jorge

Healthcare, 11-50 employees

More than a year

5.0
February 2024

“great dental software”

Pros

Their user interface is exceptionally user-friendly, with text that is clear and easy to read.

Cons

I believe that the software could benefit from more frequent updates to enhance its functionality.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

F

FABIOLA

Healthcare, 1-10 employees

More than a year

5.0
February 2024

“I love practice web”

Pros

They are consistently available to address any queries or concerns.

Cons

Pop-ups appearing after entering a treatment plan can sometimes disrupt workflow.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jasvinder

Healthcare, 1-10 employees

More than a year

5.0
February 2024

“Best dental office tool and schedule manage software”

Pros

Practice-Web stands out as an indispensable tool for dental practices, offering a wide array of specialized features for various purposes such as treatment planning, periodontal charting, appointment scheduling, claims management, and appointment reminders. It effectively organizes all aspects of our workflow, and the support teams rapid responsiveness ensures smooth operations.

Cons

Our admiration for Practice-Web is unwavering, there's truly nothing about it that disappoints us.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Alex

Healthcare, 1-10 employees

More than a year

5.0
February 2024

“Practice-Web review”

Pros

Their menu-driven interface makes navigation intuitive, simplifying data entry processes.

Cons

It's intriguing to note that there are still numerous features waiting to be discovered.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

V

Vimal

Healthcare, 11-50 employees

More than a year

5.0
January 2024

“Dr patel dental office”

Pros

It seamlessly integrates ease of use with exemplary customer service, offering robust capabilities for effortless user experience and smooth integration across platforms.

Cons

Frequently, I find myself desiring greater flexibility when it comes to planning treatments for patients.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

10

J

Julio

Healthcare, 1-10 employees

Less than 6 months

5.0
December 2023

“Practice web review”

Pros

The support system is highly effective, and the software's simple design enhances usability.

Cons

Thus far, I have not encountered any issues with the program.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jennifer

Healthcare, 1-10 employees

More than a year

5.0
December 2023

“Dr. LaTempa REview”

Pros

I especially value the messaging functionality and the convenient option to upload and share documents electronically.

Cons

Finding it challenging to switch seamlessly from texting to the schedule, I wonder if there's an easier method to locate a patient's appointment.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9