softwarePsyquel Software Reviews
28 Reviews
Overall Rating
4.4
28 Reviews
Rating Distribution
5
(16)
4
(9)
3
(1)
2
(1)
1
(1)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Overall Rating
4.4
28 Reviews
Rating Distribution
5
(16)
4
(9)
3
(1)
2
(1)
1
(1)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Filters
Specialty
Provider Size
Time Used
Crucial for business
Crucial for business
Pros
I appreciate the effectiveness and communication capabilities of Psyquel.
Cons
Some aspects of Psyquel require quicker responses, which could enhance efficiency.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
jerry
Mental Health Care, 1-10 employees
More than a year
Aug 01, 2023
Reliable EMR Platform
Reliable EMR Platform
Pros
Psyquel is very user-friendly, making clinical documentation and schedule management a breeze.
Cons
While Psyquel serves well for clinical documentation and schedule management, its utility in other areas like insurance payment auditing may be limited.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Audrey
Health, Wellness and Fitness, 1-10 employees
More than a year
Aug 01, 2023
A good review
A good review
Pros
I value the ease of scheduling multiple appointments with Psyquel.
Cons
The frequency of review requests from Psyquel felt excessive and potentially bothersome.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Amy
Mental Health Care, 11-50 employees
More than a year
Aug 01, 2023
Psyquel and private practice
Psyquel and private practice
Pros
Psyquel remains competitive and innovative, providing access to everything I need under one umbrella, making practice management much easier.
Cons
I have encountered difficulties in filing for secondary insurance with Psyquel, leading to financial losses and impacting my decision to see clients with multiple insurance plans.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Victoria
Mental Health Care, 1-10 employees
More than a year
Aug 01, 2023
The Best Private Practice Software I've Used
The Best Private Practice Software I've Used
Pros
I deeply appreciate the personalized support from [sensitive content hidden], and I find the case notes and document management system particularly useful.
Cons
I have no negative aspects to report about PsyQuel, as it stands as the best private practice software I've used.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joel
Mental Health Care, 11-50 employees
More than a year
Aug 01, 2023
Excellent patient management system
Excellent patient management system
Pros
The ability to track missed appointments and rearrange schedules is highly beneficial.
Cons
It would be beneficial to have a feature in Psyquel to mark patients as on vacation and for rescheduled appointments without being labeled as "No Shows."
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Laura
Mental Health Care, 11-50 employees
More than a year
Aug 01, 2023
Psyquel is efficient, secure and easy to use
Psyquel is efficient, secure and easy to use
Pros
The web-based nature of Psyquel allows for easy access to schedules, chart notes, and payments from anywhere, making it efficient and convenient.
Cons
Since I wasn't involved in the setup or integration of Psyquel, I haven't observed any drawbacks in its use.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Virginia
Hospital & Health Care, 11-50 employees
More than a year
Aug 01, 2023
Good Program
Good Program
Pros
Psyquel's user-friendly layout, reliability, and easy access to records make it a valuable tool.
Cons
Setting recurring appointments in Psyquel is challenging, and it could be improved with a drop-down calendar for setting start and end dates and frequency.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Dean
Mental Health Care, 1-10 employees
More than a year
Aug 01, 2023
User Friendly
User Friendly
Pros
Psyquel streamlines my time charting with clients, and I find the reporting function easy and helpful.
Cons
The notifications from Psyquel do not update in real-time, causing delays in receiving important updates.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Maryellen
Individual & Family Services, 11-50 employees
Less than 6 months
Aug 01, 2023
review
review
Pros
I appreciate how Psyquel seamlessly integrates billing with the notes I write, making the process effortless.
Cons
The financial aspect of Psyquel has shortcomings, including inaccuracies in figures and difficulty in understanding and resolving financial discrepancies.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
jeri
Health, Wellness and Fitness, 1-10 employees
More than a year
Aug 01, 2023
Psyquel Review
Psyquel Review
Pros
Accessing client information, scheduling, and billing details is incredibly easy with Psyquel, even when I'm not in the office.
Cons
One aspect I'm not fond of is the delay in updating the message section of Psyquel's portal, such as informing me of missing patient notes after they've been completed.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Anonymous
N/A, 51-100 employees
Less than 6 months
Aug 01, 2023
Psyquel Review
Psyquel Review
Pros
The ease of access is Psyquel's greatest feature, allowing for efficient management of various tasks.
Cons
The software interface of Psyquel may require some time to become accustomed to.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Andrew
Health, Wellness and Fitness, 11-50 employees
More than a year
Aug 01, 2023
Great for Mental Health Practitioners
Great for Mental Health Practitioners
Pros
Psyquel offers an all-inclusive solution with features like calendar management, billing, invoicing, payment processing, reporting, and note-taking.
Cons
It would be helpful if Psyquel allowed canceling appointments while still marking them as cancellations on the calendar instead of automatically labeling them as "No Shows."
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kerry
Health, Wellness and Fitness, 11-50 employees
More than a year
Aug 01, 2023
Good scheduling platform
Good scheduling platform
Pros
While there may be occasional user-friendly issues, Psyquel excels in billing, claims posting, and insurance verifications, providing valuable support.
Cons
It's inconvenient to scroll through the entire alphabet to find a client's name on the phone, and having a feature to quickly locate names would be beneficial.
Ease of use
7
Value for money
10
Customer Support
8
Functionality
10
Cristina
Hospital & Health Care, 1-10 employees
More than a year
Aug 01, 2023
Psyquel, The best option for Mental Health Billing
Psyquel, The best option for Mental Health Billing
Pros
Psyquel has been instrumental in supporting our practice's growth and diverse needs over the past 17 years, offering training, support, and flexibility as we expanded into various fields.
Cons
If Psyquel expanded its services to include patient statements and follow-ups, I would consider using it despite potential increased costs.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gail
Mental Health Care, 1-10 employees
More than a year
Aug 01, 2023
Psychological Testing review.
Psychological Testing review.
Pros
Scheduling clients and charting their progress is made easy with Psyquel.
Cons
It would be useful if Psyquel offered a monthly view in addition to the weekly view.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Melanie
Mental Health Care, 11-50 employees
Less than 6 months
Aug 01, 2023
Psyquel is great
Psyquel is great
Pros
Psyquel stands out for its user-friendly interface, excellent customer support, and overall ease of use.
Cons
I'm satisfied with everything about Psyquel and don't have any suggestions for improvement.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Karesha
Mental Health Care, 1-10 employees
Less than 6 months
Aug 01, 2023
7 years a iser
7 years a iser
Pros
The quick and responsive customer service of Psyquel is commendable.
Cons
While we handle our own insurance verification, we would appreciate a reliable verification service integrated into Psyquel.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joe
Mental Health Care, 1-10 employees
More than a year
Aug 01, 2023
Easy, efficient software
Easy, efficient software
Pros
As a new clinician, I found Psyquel's flexibility in notetaking and intuitive billing features very helpful.
Cons
Having drop-down menus correlating mental health diagnosis codes to DSM-5 descriptions and including key concepts in writing frameworks would enhance usability.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Joyce
Mental Health Care, 11-50 employees
More than a year
Aug 01, 2023
Awful.
Awful.
Pros
Some users may find Psyquel lacking in user-friendliness and helpful features.
Cons
[Sensitive content hidden], the staff member assigned to us, lacks follow-up on various matters, causing delays in insurance payments and verification, potentially resulting in lost clients.
Ease of use
2
Value for money
2
Customer Support
3
Functionality
3
Valerie
Mental Health Care, 1-10 employees
Less than a year
Aug 01, 2023
Psyquel is great at patient management and maintains good communication with their clients
Psyquel is great at patient management and maintains good communication with their clients
Pros
Psyquel is great at what they claim, i.e. the insurance verification claim. The insurance feature is perfect. It is so easy to submit a claim with the least amount of mistakes, saving my time and energy. Moreover, patient management is entirely taken care of by Psyquel at my clinic and it helps since we don’t have assistants with us to do it. The software automates the entire scheduling appointments process and provides you with automatic reminders too. Thus, no more canceled or missed out appointments for me! Having that out of the way, let’s talk about customer support! They are beyond amazing. They promote two-way communication and are always available via call. I really appreciate the call response rate they maintain.
Cons
It has a long list of good features and options available but that makes it overly complicated sometimes and difficult to master. Truth be told, Im not really a fan of computers and IT and it takes me a hard time adapting to applications. I personally have had a tough time getting up to speed and still, I try my best not to deviate from the everyday tasks that I perform on Psyquel. Also, the appointment window that accompanies the insurance breakdown needs to be improved so that it’s more clear to chart the flow of payments from clients and companies.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Kimberly G.
Mental Health Care, 1-10 employees employees
Mar 02, 2023
Psyquel is a solid claim manager with excellent customer support
Psyquel is a solid claim manager with excellent customer support
Pros
I appreciate that I can manipulate the data in real-time which makes decision-making easy and accurate. The reporting features are outstanding and I don’t think I have seen more accessible reports anywhere before. I use Psyquel for scheduling tasks and appointments which takes care of 80% of my chores digitally so keeping a log book and even a printer is becoming quickly obsolete for me. Unlike other software that I have been exposed to, Psyquel offers a helpful message board that enhances communication internally and with the clients. Besides, their customer service reps are amazing. They give you a comprehensive lecture on billing management to make you feel like no one can do it better than you.
Cons
It is great that I can manage bills and expenses online with Psyquel, I just have a few suggestions regarding that. There should be a way to activate receiving receipts of checks, in my opinion. Because there have been instances that a certain cheque went missing and we have a pending payment showing on the dashboard. This has happened on both ends as well. It could have been avoided if the system told me that a check was not delivered so that I may have a look as to why and fix it as soon as possible. Hoping to see the upcoming versions of the software.
Ease of use
7
Value for money
9
Customer Support
9
Functionality
8
Robin W.
Mental Health Care, 1-10 employees employees
Jan 26, 2023
Dependable insurance billing software
Dependable insurance billing software
Pros
It is thoughtfully made for mental health practitioners with very practice-specific features like notes and insurance claim management. This is especially great since most practitioners, like me, do not have a lot of manpower to deal with all the issues separately. I have been working with this company for more than a decade and would recommend it to others in an instant. It offers helpful and convenient online access to billing instances and follow-up on claims is made easy. I appreciate how simple it is to add notes with the handy templates and that any document can be uploaded to complete the case.
Cons
It handles documents very well but lacks the much-needed e-signature feature. It would’ve been great to do everything document related on the same platform instead of switching to Adobe just for signing a claim. Adding to that, the reports could be a bit better in my opinion. It also jumbles up the patient receipts and combines a lot of things which makes it difficult to understand. Treatment plans lack pre-made templates which would cut down a lot of time when dealing with similar cases. It could do with a UI update as it has been the same for years.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Lois B.
Mental Health Practice, 1-10 employees employees
Dec 22, 2022
Efficient & Effective Tool
Efficient & Effective Tool
Pros
Psyquel enables thorough and concise clinical observations, assessments, and notes.
Cons
Integration of electronic links and features to assessment tools like the Patient Health Questionnaire and Generalized Anxiety Disorder would be beneficial.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Debra
Mental Health Care, 51-100 employees
More than a year
Dec 01, 2022
Great service and value
Great service and value
Pros
The straightforward interface of Psyquel minimizes unnecessary clicking, and its reports are concise and informative.
Cons
There are no suggestions for improvement regarding Psyquel, as it meets all requirements effectively.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lillian
Mental Health Care, 1-10 employees
Less than a year
Feb 01, 2019
Psyquel solved my billing problems!
Psyquel solved my billing problems!
Pros
Psyquel is easy to use, efficient for billing and client management, and offers responsive and helpful customer service at a reasonable price point.
Cons
After several years of use, I haven't identified any significant downsides to Psyquel.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chuck
Mental Health Care, 1-10 employees
More than a year
Dec 01, 2018
Psyquel Review Thumbs Up
Psyquel Review Thumbs Up
Pros
I found Psyquel to be easy to use and user-friendly, and I would recommend it to others.
Cons
Improved integration with other software platforms would enhance the functionality of Psyquel.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Marna
Mental Health Care, 1-10 employees
Less than a year
Dec 01, 2018
PSYQUEL was the first thing I tried but wouldn't ever recommend it
PSYQUEL was the first thing I tried but wouldn't ever recommend it
Pros
While Psyquel facilitates billing fairly easily, there are frequent errors and rejections that require manual oversight, and the software may lack advanced features.
Cons
The notes and billing features of Psyquel are subpar, contributing to an overall negative experience with the software.
Ease of use
6
Value for money
2
Customer Support
7
Functionality
2
Anonymous
N/A, 1-10 employees
More than a year
Aug 01, 2018
Filters
Crucial for business
Crucial for business
Pros
I appreciate the effectiveness and communication capabilities of Psyquel.
Cons
Some aspects of Psyquel require quicker responses, which could enhance efficiency.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
jerry
Mental Health Care, 1-10 employees
More than a year
Aug 01, 2023
Reliable EMR Platform
Reliable EMR Platform
Pros
Psyquel is very user-friendly, making clinical documentation and schedule management a breeze.
Cons
While Psyquel serves well for clinical documentation and schedule management, its utility in other areas like insurance payment auditing may be limited.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Audrey
Health, Wellness and Fitness, 1-10 employees
More than a year
Aug 01, 2023
A good review
A good review
Pros
I value the ease of scheduling multiple appointments with Psyquel.
Cons
The frequency of review requests from Psyquel felt excessive and potentially bothersome.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Amy
Mental Health Care, 11-50 employees
More than a year
Aug 01, 2023
Psyquel and private practice
Psyquel and private practice
Pros
Psyquel remains competitive and innovative, providing access to everything I need under one umbrella, making practice management much easier.
Cons
I have encountered difficulties in filing for secondary insurance with Psyquel, leading to financial losses and impacting my decision to see clients with multiple insurance plans.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Victoria
Mental Health Care, 1-10 employees
More than a year
Aug 01, 2023
The Best Private Practice Software I've Used
The Best Private Practice Software I've Used
Pros
I deeply appreciate the personalized support from [sensitive content hidden], and I find the case notes and document management system particularly useful.
Cons
I have no negative aspects to report about PsyQuel, as it stands as the best private practice software I've used.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joel
Mental Health Care, 11-50 employees
More than a year
Aug 01, 2023
Excellent patient management system
Excellent patient management system
Pros
The ability to track missed appointments and rearrange schedules is highly beneficial.
Cons
It would be beneficial to have a feature in Psyquel to mark patients as on vacation and for rescheduled appointments without being labeled as "No Shows."
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Laura
Mental Health Care, 11-50 employees
More than a year
Aug 01, 2023
Psyquel is efficient, secure and easy to use
Psyquel is efficient, secure and easy to use
Pros
The web-based nature of Psyquel allows for easy access to schedules, chart notes, and payments from anywhere, making it efficient and convenient.
Cons
Since I wasn't involved in the setup or integration of Psyquel, I haven't observed any drawbacks in its use.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Virginia
Hospital & Health Care, 11-50 employees
More than a year
Aug 01, 2023
Good Program
Good Program
Pros
Psyquel's user-friendly layout, reliability, and easy access to records make it a valuable tool.
Cons
Setting recurring appointments in Psyquel is challenging, and it could be improved with a drop-down calendar for setting start and end dates and frequency.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Dean
Mental Health Care, 1-10 employees
More than a year
Aug 01, 2023
User Friendly
User Friendly
Pros
Psyquel streamlines my time charting with clients, and I find the reporting function easy and helpful.
Cons
The notifications from Psyquel do not update in real-time, causing delays in receiving important updates.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Maryellen
Individual & Family Services, 11-50 employees
Less than 6 months
Aug 01, 2023
review
review
Pros
I appreciate how Psyquel seamlessly integrates billing with the notes I write, making the process effortless.
Cons
The financial aspect of Psyquel has shortcomings, including inaccuracies in figures and difficulty in understanding and resolving financial discrepancies.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
jeri
Health, Wellness and Fitness, 1-10 employees
More than a year
Aug 01, 2023
Psyquel Review
Psyquel Review
Pros
Accessing client information, scheduling, and billing details is incredibly easy with Psyquel, even when I'm not in the office.
Cons
One aspect I'm not fond of is the delay in updating the message section of Psyquel's portal, such as informing me of missing patient notes after they've been completed.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Anonymous
N/A, 51-100 employees
Less than 6 months
Aug 01, 2023
Psyquel Review
Psyquel Review
Pros
The ease of access is Psyquel's greatest feature, allowing for efficient management of various tasks.
Cons
The software interface of Psyquel may require some time to become accustomed to.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Andrew
Health, Wellness and Fitness, 11-50 employees
More than a year
Aug 01, 2023
Great for Mental Health Practitioners
Great for Mental Health Practitioners
Pros
Psyquel offers an all-inclusive solution with features like calendar management, billing, invoicing, payment processing, reporting, and note-taking.
Cons
It would be helpful if Psyquel allowed canceling appointments while still marking them as cancellations on the calendar instead of automatically labeling them as "No Shows."
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kerry
Health, Wellness and Fitness, 11-50 employees
More than a year
Aug 01, 2023
Good scheduling platform
Good scheduling platform
Pros
While there may be occasional user-friendly issues, Psyquel excels in billing, claims posting, and insurance verifications, providing valuable support.
Cons
It's inconvenient to scroll through the entire alphabet to find a client's name on the phone, and having a feature to quickly locate names would be beneficial.
Ease of use
7
Value for money
10
Customer Support
8
Functionality
10
Cristina
Hospital & Health Care, 1-10 employees
More than a year
Aug 01, 2023
Psyquel, The best option for Mental Health Billing
Psyquel, The best option for Mental Health Billing
Pros
Psyquel has been instrumental in supporting our practice's growth and diverse needs over the past 17 years, offering training, support, and flexibility as we expanded into various fields.
Cons
If Psyquel expanded its services to include patient statements and follow-ups, I would consider using it despite potential increased costs.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gail
Mental Health Care, 1-10 employees
More than a year
Aug 01, 2023
Psychological Testing review.
Psychological Testing review.
Pros
Scheduling clients and charting their progress is made easy with Psyquel.
Cons
It would be useful if Psyquel offered a monthly view in addition to the weekly view.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Melanie
Mental Health Care, 11-50 employees
Less than 6 months
Aug 01, 2023
Psyquel is great
Psyquel is great
Pros
Psyquel stands out for its user-friendly interface, excellent customer support, and overall ease of use.
Cons
I'm satisfied with everything about Psyquel and don't have any suggestions for improvement.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Karesha
Mental Health Care, 1-10 employees
Less than 6 months
Aug 01, 2023
7 years a iser
7 years a iser
Pros
The quick and responsive customer service of Psyquel is commendable.
Cons
While we handle our own insurance verification, we would appreciate a reliable verification service integrated into Psyquel.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joe
Mental Health Care, 1-10 employees
More than a year
Aug 01, 2023
Easy, efficient software
Easy, efficient software
Pros
As a new clinician, I found Psyquel's flexibility in notetaking and intuitive billing features very helpful.
Cons
Having drop-down menus correlating mental health diagnosis codes to DSM-5 descriptions and including key concepts in writing frameworks would enhance usability.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Joyce
Mental Health Care, 11-50 employees
More than a year
Aug 01, 2023
Awful.
Awful.
Pros
Some users may find Psyquel lacking in user-friendliness and helpful features.
Cons
[Sensitive content hidden], the staff member assigned to us, lacks follow-up on various matters, causing delays in insurance payments and verification, potentially resulting in lost clients.
Ease of use
2
Value for money
2
Customer Support
3
Functionality
3
Valerie
Mental Health Care, 1-10 employees
Less than a year
Aug 01, 2023
Psyquel is great at patient management and maintains good communication with their clients
Psyquel is great at patient management and maintains good communication with their clients
Pros
Psyquel is great at what they claim, i.e. the insurance verification claim. The insurance feature is perfect. It is so easy to submit a claim with the least amount of mistakes, saving my time and energy. Moreover, patient management is entirely taken care of by Psyquel at my clinic and it helps since we don’t have assistants with us to do it. The software automates the entire scheduling appointments process and provides you with automatic reminders too. Thus, no more canceled or missed out appointments for me! Having that out of the way, let’s talk about customer support! They are beyond amazing. They promote two-way communication and are always available via call. I really appreciate the call response rate they maintain.
Cons
It has a long list of good features and options available but that makes it overly complicated sometimes and difficult to master. Truth be told, Im not really a fan of computers and IT and it takes me a hard time adapting to applications. I personally have had a tough time getting up to speed and still, I try my best not to deviate from the everyday tasks that I perform on Psyquel. Also, the appointment window that accompanies the insurance breakdown needs to be improved so that it’s more clear to chart the flow of payments from clients and companies.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Kimberly G.
Mental Health Care, 1-10 employees employees
Mar 02, 2023
Psyquel is a solid claim manager with excellent customer support
Psyquel is a solid claim manager with excellent customer support
Pros
I appreciate that I can manipulate the data in real-time which makes decision-making easy and accurate. The reporting features are outstanding and I don’t think I have seen more accessible reports anywhere before. I use Psyquel for scheduling tasks and appointments which takes care of 80% of my chores digitally so keeping a log book and even a printer is becoming quickly obsolete for me. Unlike other software that I have been exposed to, Psyquel offers a helpful message board that enhances communication internally and with the clients. Besides, their customer service reps are amazing. They give you a comprehensive lecture on billing management to make you feel like no one can do it better than you.
Cons
It is great that I can manage bills and expenses online with Psyquel, I just have a few suggestions regarding that. There should be a way to activate receiving receipts of checks, in my opinion. Because there have been instances that a certain cheque went missing and we have a pending payment showing on the dashboard. This has happened on both ends as well. It could have been avoided if the system told me that a check was not delivered so that I may have a look as to why and fix it as soon as possible. Hoping to see the upcoming versions of the software.
Ease of use
7
Value for money
9
Customer Support
9
Functionality
8
Robin W.
Mental Health Care, 1-10 employees employees
Jan 26, 2023
Dependable insurance billing software
Dependable insurance billing software
Pros
It is thoughtfully made for mental health practitioners with very practice-specific features like notes and insurance claim management. This is especially great since most practitioners, like me, do not have a lot of manpower to deal with all the issues separately. I have been working with this company for more than a decade and would recommend it to others in an instant. It offers helpful and convenient online access to billing instances and follow-up on claims is made easy. I appreciate how simple it is to add notes with the handy templates and that any document can be uploaded to complete the case.
Cons
It handles documents very well but lacks the much-needed e-signature feature. It would’ve been great to do everything document related on the same platform instead of switching to Adobe just for signing a claim. Adding to that, the reports could be a bit better in my opinion. It also jumbles up the patient receipts and combines a lot of things which makes it difficult to understand. Treatment plans lack pre-made templates which would cut down a lot of time when dealing with similar cases. It could do with a UI update as it has been the same for years.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Lois B.
Mental Health Practice, 1-10 employees employees
Dec 22, 2022
Efficient & Effective Tool
Efficient & Effective Tool
Pros
Psyquel enables thorough and concise clinical observations, assessments, and notes.
Cons
Integration of electronic links and features to assessment tools like the Patient Health Questionnaire and Generalized Anxiety Disorder would be beneficial.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Debra
Mental Health Care, 51-100 employees
More than a year
Dec 01, 2022
Great service and value
Great service and value
Pros
The straightforward interface of Psyquel minimizes unnecessary clicking, and its reports are concise and informative.
Cons
There are no suggestions for improvement regarding Psyquel, as it meets all requirements effectively.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lillian
Mental Health Care, 1-10 employees
Less than a year
Feb 01, 2019
Psyquel solved my billing problems!
Psyquel solved my billing problems!
Pros
Psyquel is easy to use, efficient for billing and client management, and offers responsive and helpful customer service at a reasonable price point.
Cons
After several years of use, I haven't identified any significant downsides to Psyquel.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chuck
Mental Health Care, 1-10 employees
More than a year
Dec 01, 2018
Psyquel Review Thumbs Up
Psyquel Review Thumbs Up
Pros
I found Psyquel to be easy to use and user-friendly, and I would recommend it to others.
Cons
Improved integration with other software platforms would enhance the functionality of Psyquel.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Marna
Mental Health Care, 1-10 employees
Less than a year
Dec 01, 2018
PSYQUEL was the first thing I tried but wouldn't ever recommend it
PSYQUEL was the first thing I tried but wouldn't ever recommend it
Pros
While Psyquel facilitates billing fairly easily, there are frequent errors and rejections that require manual oversight, and the software may lack advanced features.
Cons
The notes and billing features of Psyquel are subpar, contributing to an overall negative experience with the software.
Ease of use
6
Value for money
2
Customer Support
7
Functionality
2
Anonymous
N/A, 1-10 employees
More than a year
Aug 01, 2018