Mental Health Care, 1-10 employees
More than a year
“Essential for business operations”
Pros
I appreciate the effectiveness and communication capabilities of Psyquel.
Cons
Some aspects should have quicker responses, which could enhance efficiency.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 1-10 employees
More than a year
“A dependable EMR platform”
Pros
Psyquel is very user-friendly, making clinical documentation and schedule management a really easy process.
Cons
While Psyquel serves well for clinical documentation and schedule management, its utility in other areas like insurance payment and auditing may be limited.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Mental Health Care, 11-50 employees
More than a year
“A well-rounded review”
Pros
I value the ease of scheduling multiple appointments with Psyquel.
Cons
The frequency of review requests from Psyquel felt excessive and potentially bothersome.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Mental Health Care, 1-10 employees
More than a year
“Psyquel in the context of private practice”
Pros
Psyquel remains competitive and innovative, providing access to everything I need under one umbrella, making practice management much easier.
Cons
I have faced difficulties in filing for secondary insurance with Psyquel, leading to financial losses and impacting my decision to see clients with multiple insurance plans.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Mental Health Care, 11-50 employees
More than a year
“The best software for private practice”
Pros
I deeply appreciate the personalized support, and I find the case notes and document management system particularly useful.
Cons
I have no negative aspects to report about PsyQuel, as it stands as the best private practice software I've used.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mental Health Care, 11-50 employees
More than a year
“An excellent patient management system”
Pros
The ability to track missed appointments and rearrange schedules is highly helpful.
Cons
It would be great to have a feature in Psyquel to mark patients as on vacation and for rescheduled appointments without being labeled as "No Shows."
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Hospital & Health Care, 11-50 employees
More than a year
“Efficient, secure, and easy to navigate”
Pros
The web-based nature of Psyquel allows for easy access to schedules, chart notes, and payments from anywhere, making it efficient and convenient.
Cons
Since I wasn't involved in the setup or integration of Psyquel, I haven't observed any drawbacks in its use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mental Health Care, 1-10 employees
More than a year
“A solid program with useful features”
Pros
Psyquel's user-friendly layout, reliability, and easy access to records make it a valuable tool.
Cons
Setting recurring appointments is challenging for us, and it could be improved with a drop-down calendar for setting start and end dates and frequency.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Individual & Family Services, 11-50 employees
Less than 6 months
“Easy to use”
Pros
Psyquel streamlines my time charting with clients, and I find the reporting function easy and helpful.
Cons
The notifications from do not update in real-time, causing delays in receiving important updates.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Medical Practice, 1-10 employees
More than a year
“I recommend it”
Pros
I appreciate how it smoothly integrates billing with the notes I write, making the process effortless.
Cons
The financial aspect of Psyquel has shortcomings, including inaccuracies in figures and difficulty in understanding and resolving financial discrepancies.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Not Specified, 51-100 employees
Less than 6 months
“Without the delays, its great”
Pros
Accessing client information, scheduling, and billing details is incredibly easy with Psyquel, even when I'm not in the office.
Cons
One aspect I'm not fond of is the delay in updating the message section of Psyquel's portal, such as informing me of missing patient notes after they've been completed.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7
Medical Practice, 11-50 employees
More than a year
“It works really well for us”
Pros
The ease of access is its greatest feature, allowing for efficient management of various tasks.
Cons
It takes some time to get accustomed to the interface of this software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 11-50 employees
More than a year
“Ideal for mental health practitioners”
Pros
It offers an all-inclusive solution with features like calendar management, billing, invoicing, payment processing, reporting, and note-taking.
Cons
It would be helpful if Psyquel allowed canceling appointments while still marking them as cancellations on the calendar instead of automatically labeling them as "No Shows."
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 1-10 employees
More than a year
“A reliable scheduling platform”
Pros
While there may be occasional user-friendly issues, it excels in billing, claims posting, and insurance verifications, providing valuable support.
Cons
It's inconvenient to scroll through the entire alphabet to find a client's name on the phone, and having a feature to quickly locate names would be really helpful.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
8
Functionality
9
Mental Health Care, 1-10 employees
More than a year
“The top choice for mental health billing”
Pros
Psyquel has been instrumental in supporting our practice's growth and diverse needs over the past 17 years, offering training, support, and flexibility as we expanded into various fields.
Cons
If it expanded its services to include patient statements and follow-ups, I would consider using it despite potential increased costs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mental Health Care, 11-50 employees
Less than 6 months
“Review of psychological testing features”
Pros
It makes scheduling clients and charting their progress really easy.
Cons
It would be useful if it offered a monthly view in addition to the weekly view.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mental Health Care, 1-10 employees
Less than 6 months
“Psyquel delivers excellent functionality”
Pros
It stands out for its user-friendly interface, excellent customer support, and overall ease of use.
Cons
I'm satisfied with everything about Psyquel and don't have any suggestions for improvement.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mental Health Care, 1-10 employees
More than a year
“Seven years as a user – my experience”
Pros
The quick and responsive customer service of Psyquel is the best thing about it.
Cons
While we handle our own insurance verification, we would appreciate a reliable verification service integrated into Psyquel.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mental Health Care, 11-50 employees
More than a year
“Simple, efficient, and effective software”
Pros
As a new clinician, I found Psyquel's flexibility in notetaking and intuitive billing features very helpful.
Cons
Having drop-down menus correlating mental health diagnosis codes to DSM-5 descriptions and including key concepts in writing frameworks would improve its usability.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Mental Health Care, 1-10 employees
Less than a year
“A disappointing experience”
Pros
We don't find it user-friendly and the features are nothing extraordinary.
Cons
The staff member assigned to us, lacks follow-up on various matters, causing delays in insurance payments and verification, potentially resulting in lost clients.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
3
Functionality
3