RelayClinical EHR Reviews

“Integrated system for small scale practice!

Pros

Good for small size practice looking for reports & finance integration. Payment posting was flexible enough to override problems.

Cons

Documentation for Physical Therapy was Troublesome.

“The BEST out there

Pros

Within the medical record, tabs make it easy to navigate between lab results, demographic information, and chart notes. It is quick and easy to do a chart review.

Cons

it is consistently working on new features, and sometimes the implementation of new things with the EMR becomes laborious to relearn

“Integrated functionality!

Pros

The integrated functions and features of this product can be easily customized to meet any organizations needs. easy to use and simple to learn, with clean and clear interfaces for the users with any level of computer experience.

Cons

the team is very forward thinking and that is what any organization needs in the ever evolving HIT industry.

“Just what you need without paying extra!

Pros

Best thing about this software is that you can tailor it according to your clinical needs without paying extra money for extra features. Its e-prescribing, Report and result management and record sharing is its prominent features.

Cons

It has been designed for solo doctors. They can create a more flexible version for small and large scale practice.

“intuitive and time saving

Pros

Overall the experience has been enjoyable.

Cons

The overall experience has been pleasant but there are concerns about billing practices and customer service.

“Do not use this company! Ripoff

Pros

Experienced a negative encounter with the company facing issues with billing and customer service. Program usability IT support and billing processes were criticized. Recommended avoiding the company.

Cons

Horrible experience with billing issues unprofessional behavior from a company representative and lack of responsiveness to communication.

“BackChart EHR

Pros

Appreciates the ease of use and compliance with Meaningful Use requirements.

Cons

Ease of use and meeting Meaningful Use requirements are positives but no cons I noticed.

“BackChart is the way to go!

Pros

Values the program's simplicity while maintaining note quality integrating well with Kareo Practice Management.

Cons

Positive feedback on ease of use and integration with Kareo Practice Management but the cost of running Kareo is considered steep.

“Happy BackChart User

Pros

Initially hesitant about Electronic Health Records chose BackChart for personalized notes using macros. Overcame the learning curve improved efficiency and recommended it for those seeking electronic records.

Cons

dissatisfaction with the patient history feature on the portal.

“BackChart review

Pros

BackChart was smoothly integrated into the clinic user-friendly with excellent customer support. Program improvements were promptly implemented enhancing clinic efficiency.

Cons

need for constant IT support and program clunkiness

“Simple user-friendly

Pros

Successfully implemented BackChart in the office emphasizing helpful templates training sessions and cloud-based notes management.

Cons

Good experience with the training process but no specific cons mentioned.

“Love this product

Pros

A satisfied user for a couple of years praises the detailed polished and professional clinic notes produced using Back Chart EHR.

Cons

Positive experience for a user who describes themselves as a "dinosaur" with technology. No cons mentioned.

“Exceptional Software and Exceptional Performance

Pros

Small clinic owner appreciates BackChart's cloud-based system user-friendly interface and quick support highlighting time-saving benefits.

Cons

Favorable comments regarding the use of cloud-based storage with no specific disadvantages mentioned.

“Meets all my needs!

Pros

BackChart stands out as the easiest and most straightforward EHR program focusing on vital functions for successful note-taking and data entry.

Cons

No specific concerns are reported with minor initial difficulties during installation on newer Microsoft machines mentioned.

“BackChart is a Wonderful Product!

Pros

Commends prompt and helpful customer service but notes minor formatting issues. Suggests improving the ease of use for orthopedic exams and muscle tests.

Cons

Appreciation for quick customer service and ease of use with noted concerns about certain formatting issues.

“Super

Pros

In a small town Backchart meets the needs without overwhelming costs. Initial overwhelming feelings were alleviated with successful participation in CMS incentive programs.

Cons

Acknowledgment of effectively catering to a chiropractor in a small town although there were initial feelings of being overwhelmed.

“Practice makes Perfect

Pros

A solo practitioner praises BackChart's features like the patient portal macros and web-based platform enhancing patient interactions and reducing paperwork.

Cons

Praise for the patient portal macros and web-based platform with no explicitly mentioned downsides.

“Promising Upstart

Pros

Initially hesitant the office embraced BackChart with good training and support. Customer support's receptiveness to suggestions and ease of use were crucial considerations.

Cons

no specific cons mentioned.

“Take the good with the bad

Pros

After using BackChart for two years a practitioner highlights the consolidation of front desk workload improved efficiency and outstanding customer support.

Cons

nothing bad I can think of.

“New User Review

Pros

BackChart is a valuable asset providing efficiency user-friendliness and useful features like macros and the Patient Portal. Recommended to colleagues.

Cons

No specific dislikes are mentioned.