RevolutionEHR Reviews

“Really like this EHR”

Pros

It is quick and easy to use and I love that everything can be handled in one system.

Cons

I have nothing too major to share when it comes to cons.

“Full-featured EHR but needs tweaks”

Pros

The cloud-based system makes it easy to access patient records from anywhere and I like that it integrates well with optical workflows.

Cons

The interface feels outdated to me and navigating some features can be cumbersome as it requires too many clicks for simple tasks.

“Simple to use”

Pros

There is a lot that I like about it but my favorite thing is that the system is very easy to navigate and use.

Cons

Creating reports is not as easy as I expected it to be but the support can help find a solution.

“Pretty good tool”

Pros

Overall I would say it is a good product. It has its challenges like any technology but the alternatives are not always better.

Cons

There are too many clicks to get things done which I hate and updates take too long to roll out.

“Easy and adaptable EHR”

Pros

I like how versatile RevolutionEHR is as it lets us get so much done in one platform.

Cons

At times glitches block parts of the screen but the good thing is that it does not happen often.

“Worth the price”

Pros

RevolutionEHR software is user-friendly and the design makes it easy to navigate.

Cons

While it is easy to use for basic tasks, I come to a conclusion that more complex features like billing reconciliation and reporting require extensive training.

“Reliable EHR system”

Pros

It is an all in one EHR system that also creates insurance invoices which makes billing easier for us.

Cons

The software requires a lot of clicks which slows things down for us.

“Hoping for better updates”

Pros

I love that I can handle everything from exams and optical to scheduling and billing in one place. Also it is well-known so many people already know how to use it. The integrations with SmartFlow, Weave and Visionweb are great too. And once you realize the green plus button works on multiple levels, it's smooth sailing.

Cons

Requests for new features often feel ignored as we have asked for small changes but never get updates on why they are not added. I would like to customize the orders page since it still shows outdated lens data and I would like to replace the empty 12th spot on the patient page with Referrals. The schedule should also default to the calendar, not the agenda. Printing reminders onto cards is difficult and the new RevIntake forms are worse than paper. They are hard to read, patients struggle to finish them in 20 minutes and I need them available in Spanish. Medication searches are also tough. On top of that my barcode printer won't align as Rev says it's a hardware problem, Datamax says it's software. Overall these issues make the system harder to use than it should be.

“Top tool!”

Pros

It is easy to use and being able to access information in the cloud from anywhere is really convenient.

Cons

One thing I noticed is that it is harder to navigate through records on my phone.

“I am a fan”

Pros

I like being able to check aging reports and unsigned exams from home.

Cons

Nothing bad to report as I find it easy to use. Though the cost is high but worth it.

“I AM IMPRESSED!”

Pros

This software is seriously cutting-edge. The new features they're adding are going to make things run so much smoother for both me and my patients. I'm really impressed with what they're doing.

Cons

Honestly, I don't really have any cons. My only hope is that the awesome customer service team gets enough staff scheduled so they can keep helping everyone quickly. Also I really wish EyeMed and VSP would accept electronic billing from RevClear. It's pretty ridiculous that Luxottica is blocking this. I think RevolutionEHR should really push them to fix this ASAP.

“Easy to use and reliable!!”

Pros

I have used a lot of different EHRs and Revolution EHR is by far the easiest to use. It hardly ever glitches and if there is a problem, their team fixes it super fast. I also love that they're always making the product better and actually listen to our suggestions for new features.

Cons

I can't think of anything bad right now. If I ever do have an issue, it's always super small and I forget about it pretty quickly anyway.

“good but sometimes hard to use”

Pros

It's a good system but sometimes I still have to click around a bunch to find or change what I need, which messes with my workflow.

Cons

When everything's working smoothly without any glitches, Revolution is great!

“I enjoy using it every day”

Pros

I really wish there was a way to automatically apply partial payments. Having to do it manually is a bit of a pain.

Cons

NO CONS. I use it every single day for work. I actually enjoy using it.

“The "Best" of the Worst”

Pros

Since I started using this software, I haven't seen a single improvement that the doctors actually asked for. It still takes way too many clicks to get through screens and the layouts are clunky for almost every patient visit.

Cons

I'm getting really frustrated with all the price increases and the fact that the main product isn't really getting any better. Instead, they keep adding these paid services that nobody asked for. Honestly I think it's the best of the bad EHR options out there. It could be the top system for optometry if they just fixed a dozen or so coding issues which probably wouldn't even take that long.

“Not happy at all:(”

Pros

I used to have no problems with RevolutionEHR but ever since they teamed up with ChiroTouch, the service just hasn't been as good.

Cons

Dealing with customer service and managing clients when trying to use RevBilling and RevClear has been a nightmare. Choosing RevBilling was the worst business decision I've ever made; the service feels fraudulent.

“VERY DISAPPOINTING”

Pros

It feels like they don't really understand what we need as practitioners. They don't seem willing to fix the core functions that they advertise, which is frustrating.

Cons

It's frustrating. The software seems like it can do everything but something always seems to be not quite working right and support almost never actually resolves my issues.

“It makes my work easy”

Pros

I love it!! It makes my workday smooth and easy.

Cons

I have no cons to mention.

“Seven years of great teamwork”

Pros

Overall I am super pleased that we decided to stick with Revolution for our practice. We've been using it for 7 years and I really appreciate the hands-on service. Knowing that they're always working on improvements behind the scenes feels like a real compliment to us as users and shows great teamwork from them.

Cons

I absolutely hate the tax issues when I'm trying to check a patient out! It's mostly a problem when I'm using insurance and billing and it's a real trouble

“As close to EHR perfection as it gets”

Pros

Honestly this is about as perfect as an EHR can get. The only tiny thing is that in New Jersey, the prescriptions print a little weird because Google Chrome keeps updating and messing with the print preview.

Cons

It was useful right from the start and not hard to set up at all. I've only had to call customer service a few times to walk me through some insurance posting stuff.