RevolutionEHR Reviews

Pros

RevolutionEHR software is user-friendly and the design makes it easy to navigate.

Cons

While it is easy to use for basic tasks, I come to a conclusion that more complex features like billing reconciliation and reporting require extensive training.

Pros

It is an all in one EHR system that also creates insurance invoices which makes billing easier for us.

Cons

The software requires a lot of clicks which slows things down for us.

Pros

I love that I can handle everything from exams and optical to scheduling and billing in one place. Also it is well-known so many people already know how to use it. The integrations with SmartFlow, Weave and Visionweb are great too. And once you realize the green plus button works on multiple levels, it's smooth sailing.

Cons

Requests for new features often feel ignored as we have asked for small changes but never get updates on why they are not added. I would like to customize the orders page since it still shows outdated lens data and I would like to replace the empty 12th spot on the patient page with Referrals. The schedule should also default to the calendar, not the agenda. Printing reminders onto cards is difficult and the new RevIntake forms are worse than paper. They are hard to read, patients struggle to finish them in 20 minutes and I need them available in Spanish. Medication searches are also tough. On top of that my barcode printer won't align as Rev says it's a hardware problem, Datamax says it's software. Overall these issues make the system harder to use than it should be.

Pros

It is easy to use and being able to access information in the cloud from anywhere is really convenient.

Cons

One thing I noticed is that it is harder to navigate through records on my phone.

Pros

I like being able to check aging reports and unsigned exams from home.

Cons

Nothing bad to report as I find it easy to use. Though the cost is high but worth it.

Pros

This software is seriously cutting-edge. The new features they're adding are going to make things run so much smoother for both me and my patients. I'm really impressed with what they're doing.

Cons

Honestly, I don't really have any cons. My only hope is that the awesome customer service team gets enough staff scheduled so they can keep helping everyone quickly. Also I really wish EyeMed and VSP would accept electronic billing from RevClear. It's pretty ridiculous that Luxottica is blocking this. I think RevolutionEHR should really push them to fix this ASAP.

Pros

I have used a lot of different EHRs and Revolution EHR is by far the easiest to use. It hardly ever glitches and if there is a problem, their team fixes it super fast. I also love that they're always making the product better and actually listen to our suggestions for new features.

Cons

I can't think of anything bad right now. If I ever do have an issue, it's always super small and I forget about it pretty quickly anyway.

Pros

It's a good system but sometimes I still have to click around a bunch to find or change what I need, which messes with my workflow.

Cons

When everything's working smoothly without any glitches, Revolution is great!

Pros

I really wish there was a way to automatically apply partial payments. Having to do it manually is a bit of a pain.

Cons

NO CONS. I use it every single day for work. I actually enjoy using it.

Pros

Since I started using this software, I haven't seen a single improvement that the doctors actually asked for. It still takes way too many clicks to get through screens and the layouts are clunky for almost every patient visit.

Cons

I'm getting really frustrated with all the price increases and the fact that the main product isn't really getting any better. Instead, they keep adding these paid services that nobody asked for. Honestly I think it's the best of the bad EHR options out there. It could be the top system for optometry if they just fixed a dozen or so coding issues which probably wouldn't even take that long.

Pros

I used to have no problems with RevolutionEHR but ever since they teamed up with ChiroTouch, the service just hasn't been as good.

Cons

Dealing with customer service and managing clients when trying to use RevBilling and RevClear has been a nightmare. Choosing RevBilling was the worst business decision I've ever made; the service feels fraudulent.

Pros

It feels like they don't really understand what we need as practitioners. They don't seem willing to fix the core functions that they advertise, which is frustrating.

Cons

It's frustrating. The software seems like it can do everything but something always seems to be not quite working right and support almost never actually resolves my issues.

Pros

I love it!! It makes my workday smooth and easy.

Cons

I have no cons to mention.

Pros

Overall I am super pleased that we decided to stick with Revolution for our practice. We've been using it for 7 years and I really appreciate the hands-on service. Knowing that they're always working on improvements behind the scenes feels like a real compliment to us as users and shows great teamwork from them.

Cons

I absolutely hate the tax issues when I'm trying to check a patient out! It's mostly a problem when I'm using insurance and billing and it's a real trouble

Pros

Honestly this is about as perfect as an EHR can get. The only tiny thing is that in New Jersey, the prescriptions print a little weird because Google Chrome keeps updating and messing with the print preview.

Cons

It was useful right from the start and not hard to set up at all. I've only had to call customer service a few times to walk me through some insurance posting stuff.

Pros

They need to start listening to what the doctors are asking for! Stop just offering new features that cost extra. Why would I pay for an add-on when the basic product still needs work? and they should personally call us back to talk, not just send out surveys.

Cons

It gets the job done but I have to use a ton of workarounds just to get through the day. The worst part is feeling stuck with them now because they hold all of our data.

Pros

Sometimes it just loses or messes up my data. I find myself having to triple-check things that should be automated which shouldn't happen.

Cons

It feels cumbersome to use and it seems like the company doesn't really listen to our feedback. Any improvements they do make take forever to actually happen.

Pros

It really helps me manage my office and keep an eye on everything that's going on. It's perfect.

Cons

It's perfect. I honestly can't think of a single negative thing about RevolutionEHR.

Pros

I love that I can check my charts from anywhere. If I'm on vacation, I can quickly peek in on my practice and make changes if I need to. Taking payments, doing exams, following trends and managing patients are all in one easy system. The team is always adding new, helpful improvements to keep up with what we need.

Cons

The mobile app is very limited. I even got a Samsung Fold to have a bigger screen on the go and it's still not great.

Pros

It's the best EHR I've used so far. It's very easy to find your way around and there are often a few different ways to get the same task done.

Cons

I wish there was more hands-on training for how to use RevolutionEHR to its full potential. The videos are okay but I'd really like to talk to an actual person especially when you're first setting up. Maybe even a check-in once or twice a year after that.