Total 90 reviews

4.1

All reviews are from verified customers

Rating Distribution

5

Stars

42%

4

Stars

38%

3

Stars

10%

2

Stars

6%

1

Stars

4%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

F
Farah

Medical Devices, 1-10 employees

4.0

Quick access but very glitchy

Pros

Very easy it is to access patient files in RevolutionEHR both past and present. Also, the ability to merge duplicate files (like one from three years ago and one from a recent visit) is a game-changer. I also like the software's design; it's really easy to use.

Cons

The worst part for me is how glitchy the software can be. There are times when I just can't log into my RevolutionEHR account unless I try over and over. It's incredibly frustrating when I'm busy and have a lot of patients to see.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

M
Melanie

Hospital & Health Care, 51-100 employees

4.0

Great service but hard to use

Pros

The thing I liked most about using this software was how easy it was to get in touch with a customer service rep.

Cons

My biggest issue is that the software just isn't user-friendly. It takes a lot of practice and time just to figure out how to do simple tasks.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

J
Julie

Foster Eye Care, 1-10 employees

4.0

Easy to operate

Pros

This software is very user friendly. And I absolutely love how I can customize so many features!

Cons

I wish the calendar feature was better. You can only look at one day at a time, it would be better if it was a week at a time visible instead.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

9

K
Keith

Medical Practice, 1-10 employees

4.0

Smooth but with a clunky layout

Pros

Revolution is smooth to use and has all the features I need in an EHR. My staff has been able to learn it really quickly.

Cons

Using the software feels a little clunky at first but it does get easier over time. I still don't think the layout is all that great, though.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

B
Bei

Health, Wellness and Fitness, 1-10 employees

5.0

Easy to tailor to my needs

Pros

I was able to tailor the exam template to my specific needs and align it to be simpler and faster.

Cons

For me, it's like any other new software and it just needs some practice and time to get used to it.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

T
THAO

Hospital & Health Care, 1-10 employees

4.0

Simple data transfer but hard letters

Pros

It's easy to transfer data from previous years to the current date. I love the autosave feature. I can also print multiple prescriptions and link them to the optical department for a faster transition from the exam room to ordering.

Cons

I find it really difficult to save and then find the referral letters I create in the software. It should be a lot simpler.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

E
Elissa

Medical Practice, 1-10 employees

5.0

Ahead of our needs but too many clicks

Pros

The software always seems to be ahead of our needs. The REVS staff are amazing. I've had three sessions with their support team and they really pulled me out of the weeds. They were very patient and I'm very grateful to them.

Cons

Changing the encounter templates is a real hassle. It requires way too many clicks to get anything done.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

M
Melissa

St Croix Vision Center, 1-10 employees

4.0

overall good software

Pros

In comparison to other software we’ve used in the past, we would choose RevolutionEHR as it is much better. They just need to fix a few bugs that the system has. It allows multiple users and is easy to use once you learn it. It is also able to retain a lot of data.

Cons

The customer support is not great, usually they don’t even respond. The system does crash a lot. Also, whenever there are updates the system runs slower.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

8

T
Tammra

Lafayette Eye, 11-50 employees

5.0

Quick to learn

Pros

The updates are precise and entering information is simple. Video information meetings are amazingly useful and increase comprehension of product to its latent capacity.

Cons

We face a few technical issues sometimes, like the site might unavailable, and there are a few diagnoses that are not listed or available to add.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

L
LAURA

LOUISVILLE VISION CENTER, 1-10 employees

5.0

Beginner-Friendly Interface

Pros

It is user-friendly and very easy to learn and use. The requests are anything but difficult to do on this system. Taking appointments is extremely simple to do and you can place a ton of information in the demographics that you require for the patient data.

Cons

Sometimes the system gets really slow and just goes offline while we’re using it. It is actually something very annoying about it and slows our work.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8