Total 250 reviews
4.1
All reviews are from verified customers
Rating Distribution
5
Stars52%
4
Stars29%
3
Stars6%
2
Stars5%
1
Stars7%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Karin W.
Medical Practice, 11-50 employees
“Connects well with our HER
Pros
It ties into our EHR effortlessly and makes things much more convenient for me as a provider, the pharmacy and our patients.
Cons
We are annoyed that the fee doesn't reflect how much we actually use the service.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
7
Functionality
7
Stephanie O.
Medical Practice, 1-10 employees
“Can be costly
Pros
I can pull up a patient's medication list whenever I need to which is really helpful.
Cons
It's extremely pricey when it doesn't bring in revenue and I'm basically keeping it just to satisfy Meaningful Use requirements.
Rating Distribution
Ease of use
7
Value for money
5
Customer Support
4
Functionality
6
Timoly B.
Medical Practice, 11-50 employees
“Not hard to pull up information
Pros
Every now and then I find myself needing a few extra clicks to get to where I want to go but overall the transitions are smooth and I can pull up the same information in multiple different ways.
Cons
We are happy with the system.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Ray
Medical Practice, 1-10 employees
“Integrates well with our HER
Pros
I like that it integrates perfectly with our EHR system.
Cons
Whenever I renew a medication it gets added to the medication list again which makes it easy for me to check the last renewal date. The downside is that the list quickly fills up with duplicated entries so I end up scrolling through a long series of repeats. I would prefer if each medication appeared only once but still allowed me to see when it was started and how often it's renewed.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Diane R.
Medical Practice, 500+ employees
“Satisfied with it
Pros
Everything about it is great and we are pleased with it.
Cons
Would be great if frequently used items like millilitres, tabs and patches were pinned at the top so I don't have to scroll through the entire list every time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Jeffrey N.
Medical Practice, 1-10 employees
“Secure system
Pros
I find the app really simple to use and it gives me a genuine feeling of security and confidence.
Cons
No issues as such.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Judie J.
Mental Health Care, 1-10 employees
“Incredible e-prescribing feature
Pros
E-prescribing feature is awesome and it even lets me examine claims and prescriptions that other doctors have completed. The updated scheduling module offers cutting-edge tools and can alert patients about upcoming appointments via email.
Cons
My experience is that the Quality Data system consistently runs behind schedule.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Derri
Medical Practice, 11-50 employees
“Easy to send prescriptions
Pros
It is easy to create and send prescriptions. It also integrates with our EHR smoothly.
Cons
We are unable to view medications ordered by other clinicians when patients can't remember their own current medicines which causes problems.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
John S.
Medical Practice, 500+ employees
“Lets me send controlled prescriptions
Pros
I appreciate that it allows me to send controlled prescriptions.
Cons
Often I have to deal with too many passwords.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
9
arnold
Mental Health Care, 1-10 employees
“ease of use stands out
Pros
Using it feels really simple for me. Really happy with how it performs.
Cons
I wish there was better support available on Saturdays.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
