Total 250 reviews

4.1

All reviews are from verified customers

Rating Distribution

5

Stars

52%

4

Stars

29%

3

Stars

6%

2

Stars

5%

1

Stars

7%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

KW

Karin W.

Medical Practice, 11-50 employees

4.0
December 2016

Connects well with our HER

Pros

It ties into our EHR effortlessly and makes things much more convenient for me as a provider, the pharmacy and our patients.

Cons

We are annoyed that the fee doesn't reflect how much we actually use the service.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

7

SO

Stephanie O.

Medical Practice, 1-10 employees

4.0
December 2016

Can be costly

Pros

I can pull up a patient's medication list whenever I need to which is really helpful.

Cons

It's extremely pricey when it doesn't bring in revenue and I'm basically keeping it just to satisfy Meaningful Use requirements.

Rating Distribution

Ease of use

7

Value for money

5

Customer Support

4

Functionality

6

TB

Timoly B.

Medical Practice, 11-50 employees

4.0
December 2016

Not hard to pull up information

Pros

Every now and then I find myself needing a few extra clicks to get to where I want to go but overall the transitions are smooth and I can pull up the same information in multiple different ways.

Cons

We are happy with the system.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

R

Ray

Medical Practice, 1-10 employees

4.0
December 2016

Integrates well with our HER

Pros

I like that it integrates perfectly with our EHR system.

Cons

Whenever I renew a medication it gets added to the medication list again which makes it easy for me to check the last renewal date. The downside is that the list quickly fills up with duplicated entries so I end up scrolling through a long series of repeats. I would prefer if each medication appeared only once but still allowed me to see when it was started and how often it's renewed.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

DR

Diane R.

Medical Practice, 500+ employees

5.0
December 2016

Satisfied with it

Pros

Everything about it is great and we are pleased with it.

Cons

Would be great if frequently used items like millilitres, tabs and patches were pinned at the top so I don't have to scroll through the entire list every time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JN

Jeffrey N.

Medical Practice, 1-10 employees

5.0
December 2016

Secure system

Pros

I find the app really simple to use and it gives me a genuine feeling of security and confidence.

Cons

No issues as such.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JJ

Judie J.

Mental Health Care, 1-10 employees

5.0
December 2016

Incredible e-prescribing feature

Pros

E-prescribing feature is awesome and it even lets me examine claims and prescriptions that other doctors have completed. The updated scheduling module offers cutting-edge tools and can alert patients about upcoming appointments via email.

Cons

My experience is that the Quality Data system consistently runs behind schedule.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

D

Derri

Medical Practice, 11-50 employees

4.0
December 2016

Easy to send prescriptions

Pros

It is easy to create and send prescriptions. It also integrates with our EHR smoothly.

Cons

We are unable to view medications ordered by other clinicians when patients can't remember their own current medicines which causes problems.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

JS

John S.

Medical Practice, 500+ employees

5.0
December 2016

Lets me send controlled prescriptions

Pros

I appreciate that it allows me to send controlled prescriptions.

Cons

Often I have to deal with too many passwords.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

9

A

arnold

Mental Health Care, 1-10 employees

5.0
December 2016

ease of use stands out

Pros

Using it feels really simple for me. Really happy with how it performs.

Cons

I wish there was better support available on Saturdays.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10