Sandra
Family Practice, Billing, Telemedicine, Medicine, 11-50 employees
More than a year
“RxVANTAGE "A LIFE-SAVER"”
Pros
RxVantage is a daily essential for our office, simplifying the coordination of pharmaceutical rep visits. All educational sessions and lunches are effortlessly scheduled in the background, requiring minimal input from us. Once the setup is complete and the calendar is updated, we essentially just monitor the system. This invaluable tool comes at no cost to the practice, making it even more beneficial.
Cons
Not enough practices in our area use the software, so we often have to assist reps who aren't familiar with it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sami
Family Practice, Billing, Telemedicine, Medicine, 51-100 employees
More than a year
“Easy to use”
Pros
RxVantage is easy to set up and use for both drug reps and our practice, keeping our lunch schedule organized.
Cons
Our office rules differ from what the software allows, causing scheduling conflicts.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Adrian
Family Practice, Billing, Telemedicine, Medicine, 500+ employees
More than a year
“Impact of RxVantage on Work Flow”
Pros
The database organization and efficiency gained from using RxVantage have been invaluable to our office.
Cons
Finding the right rep to accept bookings can be cumbersome. Despite previous discussions, changes to booking requirements seem to revert.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Barbara
Family Practice, Billing, Telemedicine, Medicine, 101-500 employees
Less than a year
“Only positive things to mention in regards to RX Vantage”
Pros
I appreciate being able to easily locate representative contacts and avoid the hassle of canceling and rescheduling lunches.
Cons
I haven't encountered any issues with the program in over 2 years of use. It's been nothing but positive for us. The staff are comfortable using another schedule to view lunches, and the software effectively handles last-minute cancellations by removing reps immediately from the schedule.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
kimberly
Family Practice, Billing, Telemedicine, Medicine, 11-50 employees
Less Than 6 months
“medical office assistant”
Pros
Navigating RxVantage is simple, making it easy to keep track of rep lunches.
Cons
I can't think of anything I dislike about this software at the moment.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lynda
Family Practice, Billing, Telemedicine, Medicine, 51-100 employees
More than a year
“Excellent program to accurately schedule lunches for multiple office locations”
Pros
User Friendly, easy to set up multiple locations with just a few minutes Automatic Updated Notification Confirmation Notices Able to locate Representatives by name and or drug that they provide Never double booked for any time slot allowed.
Cons
While some vendors find it challenging to use, personally, I haven't encountered any issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10