Total 69 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

77%

4

Stars

14%

3

Stars

0%

2

Stars

1%

1

Stars

7%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

M

Margie

Family Practice, Billing, Telemedicine, Medicine, 51-100 employees

More than a year

5.0
July 2019

“Set It and Forget It!”

Pros

By relieving the front desk staff of the scheduling burden, we've significantly increased our work production. They no longer need to manage a handwritten calendar, saving time and avoiding potential scheduling abuses. With specific parameters set for each office and tailored to each physician's preferences, we have greater control over who can be seen and when. The system allows drug reps to schedule appointments within these parameters, streamlining the process and making it hands-off for us. It's a simple and efficient solution that allows us to focus on more important tasks.

Cons

We often receive complaints from drug reps about the cost of membership, but for us, the ease and convenience of using RXVantage outweigh any drawbacks. It has transformed our scheduling process, and we're committed to leveraging its benefits for the betterment of patient care.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

K

Keith

Family Practice, Billing, Telemedicine, Medicine, 11-50 employees

More than a year

5.0
July 2019

“Best pharma rep management software!”

Pros

The ease of setup and automation of RxVantage make it a valuable asset for managing appointments.

Cons

The old version was somewhat tricky to navigate, but the updated version is much better with added features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Corey

Family Practice, Billing, Telemedicine, Medicine, 51-100 employees

More than a year

5.0
July 2019

“Simplifies and saves time”

Pros

RxVantage saves time by allowing vendors to choose their own appointment slots and providing easy access to reps.

Cons

No complaints; the software is highly customizable for our office's needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sandra

Family Practice, Billing, Telemedicine, Medicine, 11-50 employees

More than a year

5.0
July 2019

“RxVANTAGE "A LIFE-SAVER"”

Pros

RxVantage is a daily essential for our office, simplifying the coordination of pharmaceutical rep visits. All educational sessions and lunches are effortlessly scheduled in the background, requiring minimal input from us. Once the setup is complete and the calendar is updated, we essentially just monitor the system. This invaluable tool comes at no cost to the practice, making it even more beneficial.

Cons

Not enough practices in our area use the software, so we often have to assist reps who aren't familiar with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sami

Family Practice, Billing, Telemedicine, Medicine, 51-100 employees

More than a year

5.0
July 2019

“Easy to use”

Pros

RxVantage is easy to set up and use for both drug reps and our practice, keeping our lunch schedule organized.

Cons

Our office rules differ from what the software allows, causing scheduling conflicts.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

A

Adrian

Family Practice, Billing, Telemedicine, Medicine, 500+ employees

More than a year

5.0
July 2019

“Impact of RxVantage on Work Flow”

Pros

The database organization and efficiency gained from using RxVantage have been invaluable to our office.

Cons

Finding the right rep to accept bookings can be cumbersome. Despite previous discussions, changes to booking requirements seem to revert.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Barbara

Family Practice, Billing, Telemedicine, Medicine, 101-500 employees

Less than a year

5.0
July 2019

“Only positive things to mention in regards to RX Vantage”

Pros

I appreciate being able to easily locate representative contacts and avoid the hassle of canceling and rescheduling lunches.

Cons

I haven't encountered any issues with the program in over 2 years of use. It's been nothing but positive for us. The staff are comfortable using another schedule to view lunches, and the software effectively handles last-minute cancellations by removing reps immediately from the schedule.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

kimberly

Family Practice, Billing, Telemedicine, Medicine, 11-50 employees

Less Than 6 months

5.0
July 2019

“medical office assistant”

Pros

Navigating RxVantage is simple, making it easy to keep track of rep lunches.

Cons

I can't think of anything I dislike about this software at the moment.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Lynda

Family Practice, Billing, Telemedicine, Medicine, 51-100 employees

More than a year

5.0
July 2019

“Excellent program to accurately schedule lunches for multiple office locations”

Pros

User Friendly, easy to set up multiple locations with just a few minutes Automatic Updated Notification Confirmation Notices Able to locate Representatives by name and or drug that they provide Never double booked for any time slot allowed.

Cons

While some vendors find it challenging to use, personally, I haven't encountered any issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10