softwareRxVantage Software Reviews
126 Reviews
Overall Rating
4.7
126 Reviews
Rating Distribution
5
(101)
4
(20)
3
(0)
2
(2)
1
(3)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Overall Rating
4.7
126 Reviews
Rating Distribution
5
(101)
4
(20)
3
(0)
2
(2)
1
(3)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Filters
Specialty
Provider Size
Time Used
Terrible Customer Service
Terrible Customer Service
Pros
Initially promising but once my Free Trialended attempts to contact went unanswered resulting in being logged out and all appointments canceled.
Cons
Initially promising but after the Free Trialended attempts to contact went unanswered resulting in being logged out and all appointments canceled.
Ease of use
3
Value for money
3
Customer Support
3
Functionality
3
Jessica
Pharmaceuticals, 500+ employees
Mar 01, 2024
HATE HATE HATE having to use this app
HATE HATE HATE having to use this app
Pros
Personally, I find contacting the office directly far more efficient and personalized.
Cons
I find it incredibly frustrating trying to book appointments through this platform. It's nearly impossible, and I end up having to double-check with offices anyway. Now, on top of that, we have to PAY for this terrible service!
Ease of use
2
Value for money
3
Customer Support
3
Functionality
3
Michelle
Pharmaceuticals, 500+ employees
More than a year
Feb 01, 2024
HATE HATE HATE having to use this app
HATE HATE HATE having to use this app
Pros
I find it much more efficient and personal to contact the office directly.
Cons
Booking appointments is nearly impossible. Confirmation with offices is still required doubling the workload. Now were expected to pay for this inadequate service.
Ease of use
2
Value for money
3
Customer Support
3
Functionality
3
Michelle
Pharmaceuticals, 500+ employees
More than a year
Feb 01, 2024
RxVantage
RxVantage
Pros
I find it easy to use and instruct others to use for scheduling across multiple locations in our company.
Cons
This platform has been a lifesaver for our company. Setting rules is a breeze, and I honestly can't think of anything negative about it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amy
Medical Practice, 51-100 employees
More than a year
Aug 14, 2023
RxVantage
RxVantage
Pros
Its easy for me to use and to instruct others to use for scheduling purposes across multiple locations for our company.
Cons
Our company has had a great experience with this platform. Its easy to establish rules and we have encountered no negatives.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Amy
Medical Practice, 51-100 employees
More than a year
Aug 01, 2023
Great online scheduler!
Great online scheduler!
Pros
I appreciate how representatives can customize their outreach to providers, addressing specific needs and questions.
Cons
I wish there were more options to verify our providers' schedules, like knowing when their lunch hour is. It would be great to set specific provider preferences for scheduling visits.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amber
Hospital & Health Care, 51-100 employees
Less Than 6 months
Sep 17, 2022
Great online scheduler!
Great online scheduler!
Pros
I appreciate how reps can reach out to providers and tailor to specific needs or questions they may have.
Cons
Id appreciate more options for verifying our providers schedules such as specifying their lunch hours.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amber
Hospital & Health Care, 51-100 employees
Less than 6 months
Sep 01, 2022
Extremely helpful
Extremely helpful
Pros
I find it incredibly convenient to direct our drug reps to this site for setting up lunches and other appointments without needing to maintain a calendar at the front desk. With all our preferences and availability listed, it streamlines the process for everyone involved.
Cons
Our office information seems to be circulating more widely now, leading to more requests from reps to visit us.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dee
Medical Practice, 11-50 employees
Less Than 6 months
Nov 18, 2021
Extremely helpful
Extremely helpful
Pros
I can direct our drug reps to this site to schedule lunches and appointments without needing to maintain a calendar at the front desk. It allows us to specify preferences and availability times.
Cons
More representatives now have our office information leading to increased requests for office visits.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dee
Medical Practice, 11-50 employees
Less than 6 months
Nov 01, 2021
Great Service
Great Service
Pros
It's simple and user-friendly for both our practice and the reps.
Cons
Appointments get canceled if reps don't confirm them two days prior to the scheduled date.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Treva
Hospital & Health Care, 1-10 employees
Less Than 6 months
Oct 23, 2021
Simplifies scheduling visits with Pharma/Medical Representatives
Simplifies scheduling visits with Pharma/Medical Representatives
Pros
We've experienced a significant shift in our front desk operations since using RxVantage. Our staff spends less time scheduling meetings with Pharmaceutical and Medical Device Representatives and more time focused on patient care. Interested reps can log on, view our available meeting times, and self-schedule based on our clearly defined rules. This software also ensures that scheduling remains separate from our patient appointments and information. Communication with reps is swift and efficient through the software's messaging feature, eliminating the need for lengthy phone calls or texting. Feedback from the reps has been positive once they become familiar with the system, emphasizing its speed and ease of use.
Cons
Initially, some representatives encounter difficulties with the software, particularly when signing up to find our doctors or practice. It appears they need to be very precise with city names. However, despite these initial challenges, most representatives eventually express a preference for this scheduling method. They find it easier to use once they've overcome the initial hurdles.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Alicia
Medical Practice, 1-10 employees
Less Than 6 months
Oct 21, 2021
Simplifies scheduling visits with Pharma/Medical Representatives
Simplifies scheduling visits with Pharma/Medical Representatives
Pros
Our front desk spends less time on phone scheduling allowing more focus on patient care. Interested reps can selfschedule based on clearly set rules separate from our patient schedule. Communication through the software is fast and efficient.
Cons
Some reps struggle initially with using the software particularly when signing up and finding our doctors or practices names. Improvements could be made in this area.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Alicia
Medical Practice, 1-10 employees
Less than 6 months
Oct 01, 2021
Great Service
Great Service
Pros
Its simple and easy to use for both our practice and the reps.
Cons
Appointments are canceled if a rep fails to confirm two days prior to the scheduled date.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Treva
Hospital & Health Care, 1-10 employees
Less than 6 months
Oct 01, 2021
RX Vantage
RX Vantage
Pros
Reps find it effortless to schedule meetings and lunches with our office, eliminating the need for a manual calendar.
Cons
It would be helpful to have an option showing which providers are working each day, especially those on rotating shifts.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Dianne
Medical Practice, 11-50 employees
Less Than 6 months
Jul 13, 2021
RX Vantage
RX Vantage
Pros
Reps find it very easy to schedule meetings and lunches with our office eliminating the need for a manual calendar.
Cons
It would be beneficial to have the option to display which providers are working each day especially since they work in shifts.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Dianne
Medical Practice, 11-50 employees
Less than 6 months
Jul 01, 2021
Mr review of RxVantage
Mr review of RxVantage
Pros
It's easy to train people on RxVantage; they usually get it after one demonstration.
Cons
If there are any drawbacks, I genuinely don't know what more I would want.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Darlene
Medical Practice, 51-100 employees
More than a year
Apr 27, 2021
TIME SAVER
TIME SAVER
Pros
Providing brochures to pharma reps allows them to schedule themselves, eliminating manual date checking and double bookings.
Cons
The 48-hour confirmation feature is convenient but frustrating when slots get automatically removed if reps forget to confirm. It would be better if it held the slot temporarily.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Roberta
Medical Practice, 11-50 employees
More than a year
Apr 25, 2021
Helpful
Helpful
Pros
RxVantage comes in handy, providing us with valuable information about our drug reps and their offerings.
Cons
I can't find any cons. Great job!
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
patrese
Medical Practice, 500+ employees
Less than a year
Apr 25, 2021
Review RxVantage
Review RxVantage
Pros
This digital platform is incredibly easy to use, eliminating the need to manually manage rep lunches in the office.
Cons
I have no complaints about RxVantage; the program exceeds expectations.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Teresa
Medical Practice, 11-50 employees
More than a year
Apr 23, 2021
lunch appointment review
lunch appointment review
Pros
I like having the option to approve reps before they can book appointments.
Cons
I haven't encountered any difficulties with the program.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Stacey
Medical Practice, 11-50 employees
Less than a year
Apr 21, 2021
Ease of Use and Customer Service
Ease of Use and Customer Service
Pros
I'm thoroughly impressed with this platform. Initially skeptical, I kept wondering if there was a catch. Turns out, there isn't! Scheduling rep lunches used to be a time-consuming hassle, but RxVantage has freed up so much time for me and my staff. The implementation process was flawless; RxVantage loaded our upcoming calendar and handled contacting reps without any issues. I'm incredibly satisfied with this product, and I wish I had started using it sooner. While I'm not one to write reviews, I'll definitely be recommending this platform to others.
Cons
We haven't encountered any issues with this software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shellie
Medical Practice, 11-50 employees
Less Than 6 months
Apr 21, 2021
Great Product
Great Product
Pros
Our company finds RxVantage incredibly easy to use and enjoys all its features.
Cons
I can't think of any cons off the top of my head.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nikki
Hospital & Health Care, 51-100 employees
More than a year
Apr 21, 2021
Use it for one thing
Use it for one thing
Pros
I can easily see which days lunches are provided across our three offices.
Cons
I keep receiving emails asking for reviews, but I only use the software to check lunch schedules.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Karen
Medical Practice, 51-100 employees
More than a year
Apr 19, 2021
Satisfied
Satisfied
Pros
It's convenient for both office staff and reps alike when it comes to scheduling.
Cons
I don't like that unconfirmed appointments get automatically canceled.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ashley
Hospital & Health Care, 11-50 employees
More than a year
Apr 19, 2021
Convenience is key
Convenience is key
Pros
I'm relieved that I no longer have to coordinate rep visits manually. With RxVantage, reps can choose their preferred day and time based on availability, making it incredibly easy for me. It's one less responsibility on my plate to manage.
Cons
I had trouble initially finding how to send a message to a rep, but once I figured it out, it was straightforward.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Julie
Medical Practice, 51-100 employees
More than a year
Apr 18, 2021
Biologic Coordinator
Biologic Coordinator
Pros
Navigating the software is easy, keeping everything organized for daily use.
Cons
I can honestly say there's nothing I dislike about this software. It's made lunch scheduling so much easier for us.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Katrina
Hospital & Health Care, 1-10 employees
More than a year
Apr 17, 2021
Sample Requests
Sample Requests
Pros
Rx Vantage is the fastest and most efficient way to contact pharmaceutical reps, making the old method of calling reps seem outdated.
Cons
I can't think of any cons; I like every aspect of RxVantage.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Elaine
Medical Practice, 51-100 employees
More than a year
Apr 16, 2021
medical office use
medical office use
Pros
Logging in and using the software is straightforward and user-friendly.
Cons
Sometimes the calendar defaults back to 2019, and it's a hassle to keep it on the current year.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
BRIDGET
Medical Practice, 51-100 employees
More than a year
Apr 15, 2021
I can not imagine going back
I can not imagine going back
Pros
Before using RXVantage, I relied on a large calendar book to schedule lunches. Reps would come in and wait for me to meet with them to review the schedule, resulting in numerous phone calls. The amount of time I spent scheduling lunches was overwhelming. Since implementing RXVantage, everything has changed. Reps can now book themselves and confirm lunch days without waiting for my response. I can email them to coordinate what they'll bring in. There's no more confusion or mistakes, and the software has lifted a significant burden off my shoulders. I couldn't imagine going back to the old way.
Cons
I really can't find any faults with the software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sierra
Medical Practice, 11-50 employees
Less Than 6 months
Apr 15, 2021
Great platform to use
Great platform to use
Pros
Setting up RxVantage for our practice was a breeze; it's very user-friendly, and I could easily configure settings to suit our needs.
Cons
At the moment, I don't have any cons to mention.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kathryn
Hospital & Health Care, 500+ employees
Less Than 6 months
Apr 15, 2021
Great
Great
Pros
The product is user-friendly; I can enter my requirements for all to see.
Cons
The response time can be slow, especially when loading a response.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Brenda
Medical Practice, 11-50 employees
More than a year
Apr 14, 2021
Scheduling pharma appt�s made easy
Scheduling pharma appt�s made easy
Pros
RxVantage simplifies scheduling visits with pharma reps, freeing up staff time for other duties.
Cons
Initially, we noticed some inconvenience among pharma reps with the software, but over time, they've adapted and now appreciate the flexibility of scheduling on their terms. This positive shift reflects the software's effectiveness in accommodating their needs and streamlining the scheduling process.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lynsie
Medical Practice, 11-50 employees
More than a year
Apr 13, 2021
RxVantage is easy to use
RxVantage is easy to use
Pros
RxVantage has made our scheduling process for pharmaceutical reps much more streamlined.
Cons
Invitations to reps should come with detailed instructions. Some reps still struggle with using the system.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sue
Hospital & Health Care, 1-10 employees
Less Than 6 months
Apr 13, 2021
time saver
time saver
Pros
RxAdvantage saves me time and allows reps to schedule lunches without interruptions.
Cons
I find the product extremely user-friendly.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Rosemary
Health, Wellness and Fitness, 51-100 employees
More than a year
Apr 11, 2021
It' s all nice.
It' s all nice.
Pros
I'm grateful that I no longer have to handle scheduling directly; I can simply fax over a request to the rep, eliminating the need for phone calls.
Cons
It's not very intuitive to navigate when looking for reps matching specific drugs or companies. Maybe I need some retraining.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Glenda
Medical Practice, 1-10 employees
More than a year
Apr 11, 2021
This software changed my life
This software changed my life
Pros
This product is undoubtedly the best solution for managing industry reps in our office. We can easily publish our availability and office protocols for anyone interested in calling on our providers. Pushing out information is a breeze, and accessing the dashboard of reps from anywhere is incredibly convenient. This program has saved us countless hours of resources and has significantly streamlined our office workflow.
Cons
Honestly, there's nothing I dislike about it. Reps might report errors, but those are usually isolated incidents or attempts to avoid using the software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Katie
Health, Wellness and Fitness, 11-50 employees
More than a year
Apr 09, 2021
RxVantage
RxVantage
Pros
Using RxVantage has been incredibly easy and has significantly helped our practice. I would highly recommend it to anyone needing assistance with scheduling meetings or lunches.
Cons
There are hardly any downsides to this product. I'd recommend it to anyone.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tricia
Medical Practice, 51-100 employees
More than a year
Apr 09, 2021
Medical review
Medical review
Pros
Connecting with others and working with the software overall is easy.
Cons
It would be better if we could see our image on the screen during virtual meetings.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Emily
Medical Practice, 1-10 employees
Less Than 6 months
Apr 08, 2021
Great Service
Great Service
Pros
The software's ease of use allowed me to navigate it effortlessly.
Cons
There's nothing about the software that I disliked.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lisa
Medical Practice, 11-50 employees
Less than a year
Apr 06, 2021
lunch review
lunch review
Pros
Using RxVantage eliminates the need for a scheduling book, saving me time and hassle.
Cons
Sometimes the auto-cancel feature can be confusing, but otherwise, I have no complaints.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
darla
Medical Practice, 1-10 employees
More than a year
Apr 06, 2021
Great
Great
Pros
Scheduling rep lunches and sample drop-offs is seamless.
Cons
Reps often encounter issues with their presentations.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joshua
Accounting, 101-500 employees
More than a year
Apr 05, 2021
my opinion
my opinion
Pros
Tracking lunches is much simpler without reps constantly needing attention.
Cons
I've experienced double bookings since starting to use it. It would be helpful to have a section for reps to specify the food they're bringing.
Ease of use
8
Value for money
10
Customer Support
7
Functionality
7
Briana
Health, Wellness and Fitness, 11-50 employees
Less Than 6 months
Apr 04, 2021
User Friendly
User Friendly
Pros
Sending messages to all reps for updates is a feature I appreciate.
Cons
I receive multiple notifications when reps book multiple dates simultaneously.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
7
Elizabeth
Hospital & Health Care, 11-50 employees
More than a year
Apr 03, 2021
Helps keep appointments organized
Helps keep appointments organized
Pros
The Booking Calendar feature helps us keep our appointments organized.
Cons
Messaging can be a bit clunky; I wish it were easier to navigate.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Stephanie
Medical Practice, 500+ employees
More than a year
Apr 03, 2021
Great Software
Great Software
Pros
Getting started with the software was effortless, thanks to the support provided by their staff. It has greatly benefited our practice by eliminating the need for staff to be available for vendor scheduling. This has been a big help in streamlining our operations..
Cons
Some vendors seem to face issues occasionally, though it's unclear why.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Vicki
Hospital & Health Care, 51-100 employees
Less than a year
Apr 02, 2021
RXVantage Review
RXVantage Review
Pros
The software is straightforward and allows us to list special needs for our doctors and office staff.
Cons
Some of our reps struggle to confirm appointments.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tamra
Medical Practice, 11-50 employees
Less than a year
Apr 02, 2021
Best ever
Best ever
Pros
Transitioning from daily phone calls to having lunches booked online by pharmaceutical reps has been a game-changer. Initially, when an employee left who handled lunches, I was left to manage it, which became overwhelming. I considered canceling all lunches until I discovered RxVantage during a virtual MGMA seminar. After learning about its capabilities, I was sold. I instructed reps on how to use the system, eliminating the need for manual scheduling on our end. Now, my time is freed up, employees get their lunches, reps gain access to physicians and NPs, and reps can book their own appointments. It's been a transformative solution.
Cons
The fact that there's no cost to the practice is a huge plus. I have nothing negative to say about this product.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anne
Medical Practice, 11-50 employees
Less Than 6 months
Apr 02, 2021
Must have for rep lunches
Must have for rep lunches
Pros
Tracking daily scheduled lunches and communicating with reps within the software is convenient.
Cons
One aspect I find frustrating is when appointments are automatically canceled by RxVantage if reps forget to confirm them. This can lead to double bookings and manual follow-ups, which disrupt the scheduling process. It would be beneficial if the system could handle unconfirmed appointments differently to prevent such issues.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Waqas
Medical Practice, 11-50 employees
More than a year
Apr 01, 2021
RxVantage ease
RxVantage ease
Pros
As the appointment coordinator, RxVantage is easy for me to use.
Cons
It's challenging to get in touch with someone for product-related questions.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Sheila
Health, Wellness and Fitness, 101-500 employees
More than a year
Apr 01, 2021
Good Product
Good Product
Pros
Reps scheduling off-site is made easy with minimal employee involvement.
Cons
I have no complaints; it's a great product.
Ease of use
10
Value for money
7
Customer Support
10
Functionality
10
Susan
Hospital & Health Care, 51-100 employees
More than a year
Apr 01, 2021
Filters
Terrible Customer Service
Terrible Customer Service
Pros
Initially promising but once my Free Trialended attempts to contact went unanswered resulting in being logged out and all appointments canceled.
Cons
Initially promising but after the Free Trialended attempts to contact went unanswered resulting in being logged out and all appointments canceled.
Ease of use
3
Value for money
3
Customer Support
3
Functionality
3
Jessica
Pharmaceuticals, 500+ employees
Mar 01, 2024
HATE HATE HATE having to use this app
HATE HATE HATE having to use this app
Pros
Personally, I find contacting the office directly far more efficient and personalized.
Cons
I find it incredibly frustrating trying to book appointments through this platform. It's nearly impossible, and I end up having to double-check with offices anyway. Now, on top of that, we have to PAY for this terrible service!
Ease of use
2
Value for money
3
Customer Support
3
Functionality
3
Michelle
Pharmaceuticals, 500+ employees
More than a year
Feb 01, 2024
HATE HATE HATE having to use this app
HATE HATE HATE having to use this app
Pros
I find it much more efficient and personal to contact the office directly.
Cons
Booking appointments is nearly impossible. Confirmation with offices is still required doubling the workload. Now were expected to pay for this inadequate service.
Ease of use
2
Value for money
3
Customer Support
3
Functionality
3
Michelle
Pharmaceuticals, 500+ employees
More than a year
Feb 01, 2024
RxVantage
RxVantage
Pros
I find it easy to use and instruct others to use for scheduling across multiple locations in our company.
Cons
This platform has been a lifesaver for our company. Setting rules is a breeze, and I honestly can't think of anything negative about it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amy
Medical Practice, 51-100 employees
More than a year
Aug 14, 2023
RxVantage
RxVantage
Pros
Its easy for me to use and to instruct others to use for scheduling purposes across multiple locations for our company.
Cons
Our company has had a great experience with this platform. Its easy to establish rules and we have encountered no negatives.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Amy
Medical Practice, 51-100 employees
More than a year
Aug 01, 2023
Great online scheduler!
Great online scheduler!
Pros
I appreciate how representatives can customize their outreach to providers, addressing specific needs and questions.
Cons
I wish there were more options to verify our providers' schedules, like knowing when their lunch hour is. It would be great to set specific provider preferences for scheduling visits.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amber
Hospital & Health Care, 51-100 employees
Less Than 6 months
Sep 17, 2022
Great online scheduler!
Great online scheduler!
Pros
I appreciate how reps can reach out to providers and tailor to specific needs or questions they may have.
Cons
Id appreciate more options for verifying our providers schedules such as specifying their lunch hours.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amber
Hospital & Health Care, 51-100 employees
Less than 6 months
Sep 01, 2022
Extremely helpful
Extremely helpful
Pros
I find it incredibly convenient to direct our drug reps to this site for setting up lunches and other appointments without needing to maintain a calendar at the front desk. With all our preferences and availability listed, it streamlines the process for everyone involved.
Cons
Our office information seems to be circulating more widely now, leading to more requests from reps to visit us.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dee
Medical Practice, 11-50 employees
Less Than 6 months
Nov 18, 2021
Extremely helpful
Extremely helpful
Pros
I can direct our drug reps to this site to schedule lunches and appointments without needing to maintain a calendar at the front desk. It allows us to specify preferences and availability times.
Cons
More representatives now have our office information leading to increased requests for office visits.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dee
Medical Practice, 11-50 employees
Less than 6 months
Nov 01, 2021
Great Service
Great Service
Pros
It's simple and user-friendly for both our practice and the reps.
Cons
Appointments get canceled if reps don't confirm them two days prior to the scheduled date.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Treva
Hospital & Health Care, 1-10 employees
Less Than 6 months
Oct 23, 2021
Simplifies scheduling visits with Pharma/Medical Representatives
Simplifies scheduling visits with Pharma/Medical Representatives
Pros
We've experienced a significant shift in our front desk operations since using RxVantage. Our staff spends less time scheduling meetings with Pharmaceutical and Medical Device Representatives and more time focused on patient care. Interested reps can log on, view our available meeting times, and self-schedule based on our clearly defined rules. This software also ensures that scheduling remains separate from our patient appointments and information. Communication with reps is swift and efficient through the software's messaging feature, eliminating the need for lengthy phone calls or texting. Feedback from the reps has been positive once they become familiar with the system, emphasizing its speed and ease of use.
Cons
Initially, some representatives encounter difficulties with the software, particularly when signing up to find our doctors or practice. It appears they need to be very precise with city names. However, despite these initial challenges, most representatives eventually express a preference for this scheduling method. They find it easier to use once they've overcome the initial hurdles.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Alicia
Medical Practice, 1-10 employees
Less Than 6 months
Oct 21, 2021
Simplifies scheduling visits with Pharma/Medical Representatives
Simplifies scheduling visits with Pharma/Medical Representatives
Pros
Our front desk spends less time on phone scheduling allowing more focus on patient care. Interested reps can selfschedule based on clearly set rules separate from our patient schedule. Communication through the software is fast and efficient.
Cons
Some reps struggle initially with using the software particularly when signing up and finding our doctors or practices names. Improvements could be made in this area.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Alicia
Medical Practice, 1-10 employees
Less than 6 months
Oct 01, 2021
Great Service
Great Service
Pros
Its simple and easy to use for both our practice and the reps.
Cons
Appointments are canceled if a rep fails to confirm two days prior to the scheduled date.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Treva
Hospital & Health Care, 1-10 employees
Less than 6 months
Oct 01, 2021
RX Vantage
RX Vantage
Pros
Reps find it effortless to schedule meetings and lunches with our office, eliminating the need for a manual calendar.
Cons
It would be helpful to have an option showing which providers are working each day, especially those on rotating shifts.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Dianne
Medical Practice, 11-50 employees
Less Than 6 months
Jul 13, 2021
RX Vantage
RX Vantage
Pros
Reps find it very easy to schedule meetings and lunches with our office eliminating the need for a manual calendar.
Cons
It would be beneficial to have the option to display which providers are working each day especially since they work in shifts.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Dianne
Medical Practice, 11-50 employees
Less than 6 months
Jul 01, 2021
Mr review of RxVantage
Mr review of RxVantage
Pros
It's easy to train people on RxVantage; they usually get it after one demonstration.
Cons
If there are any drawbacks, I genuinely don't know what more I would want.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Darlene
Medical Practice, 51-100 employees
More than a year
Apr 27, 2021
TIME SAVER
TIME SAVER
Pros
Providing brochures to pharma reps allows them to schedule themselves, eliminating manual date checking and double bookings.
Cons
The 48-hour confirmation feature is convenient but frustrating when slots get automatically removed if reps forget to confirm. It would be better if it held the slot temporarily.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Roberta
Medical Practice, 11-50 employees
More than a year
Apr 25, 2021
Helpful
Helpful
Pros
RxVantage comes in handy, providing us with valuable information about our drug reps and their offerings.
Cons
I can't find any cons. Great job!
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
patrese
Medical Practice, 500+ employees
Less than a year
Apr 25, 2021
Review RxVantage
Review RxVantage
Pros
This digital platform is incredibly easy to use, eliminating the need to manually manage rep lunches in the office.
Cons
I have no complaints about RxVantage; the program exceeds expectations.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Teresa
Medical Practice, 11-50 employees
More than a year
Apr 23, 2021
lunch appointment review
lunch appointment review
Pros
I like having the option to approve reps before they can book appointments.
Cons
I haven't encountered any difficulties with the program.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Stacey
Medical Practice, 11-50 employees
Less than a year
Apr 21, 2021
Ease of Use and Customer Service
Ease of Use and Customer Service
Pros
I'm thoroughly impressed with this platform. Initially skeptical, I kept wondering if there was a catch. Turns out, there isn't! Scheduling rep lunches used to be a time-consuming hassle, but RxVantage has freed up so much time for me and my staff. The implementation process was flawless; RxVantage loaded our upcoming calendar and handled contacting reps without any issues. I'm incredibly satisfied with this product, and I wish I had started using it sooner. While I'm not one to write reviews, I'll definitely be recommending this platform to others.
Cons
We haven't encountered any issues with this software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shellie
Medical Practice, 11-50 employees
Less Than 6 months
Apr 21, 2021
Great Product
Great Product
Pros
Our company finds RxVantage incredibly easy to use and enjoys all its features.
Cons
I can't think of any cons off the top of my head.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nikki
Hospital & Health Care, 51-100 employees
More than a year
Apr 21, 2021
Use it for one thing
Use it for one thing
Pros
I can easily see which days lunches are provided across our three offices.
Cons
I keep receiving emails asking for reviews, but I only use the software to check lunch schedules.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Karen
Medical Practice, 51-100 employees
More than a year
Apr 19, 2021
Satisfied
Satisfied
Pros
It's convenient for both office staff and reps alike when it comes to scheduling.
Cons
I don't like that unconfirmed appointments get automatically canceled.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ashley
Hospital & Health Care, 11-50 employees
More than a year
Apr 19, 2021
Convenience is key
Convenience is key
Pros
I'm relieved that I no longer have to coordinate rep visits manually. With RxVantage, reps can choose their preferred day and time based on availability, making it incredibly easy for me. It's one less responsibility on my plate to manage.
Cons
I had trouble initially finding how to send a message to a rep, but once I figured it out, it was straightforward.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Julie
Medical Practice, 51-100 employees
More than a year
Apr 18, 2021
Biologic Coordinator
Biologic Coordinator
Pros
Navigating the software is easy, keeping everything organized for daily use.
Cons
I can honestly say there's nothing I dislike about this software. It's made lunch scheduling so much easier for us.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Katrina
Hospital & Health Care, 1-10 employees
More than a year
Apr 17, 2021
Sample Requests
Sample Requests
Pros
Rx Vantage is the fastest and most efficient way to contact pharmaceutical reps, making the old method of calling reps seem outdated.
Cons
I can't think of any cons; I like every aspect of RxVantage.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Elaine
Medical Practice, 51-100 employees
More than a year
Apr 16, 2021
medical office use
medical office use
Pros
Logging in and using the software is straightforward and user-friendly.
Cons
Sometimes the calendar defaults back to 2019, and it's a hassle to keep it on the current year.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
BRIDGET
Medical Practice, 51-100 employees
More than a year
Apr 15, 2021
I can not imagine going back
I can not imagine going back
Pros
Before using RXVantage, I relied on a large calendar book to schedule lunches. Reps would come in and wait for me to meet with them to review the schedule, resulting in numerous phone calls. The amount of time I spent scheduling lunches was overwhelming. Since implementing RXVantage, everything has changed. Reps can now book themselves and confirm lunch days without waiting for my response. I can email them to coordinate what they'll bring in. There's no more confusion or mistakes, and the software has lifted a significant burden off my shoulders. I couldn't imagine going back to the old way.
Cons
I really can't find any faults with the software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sierra
Medical Practice, 11-50 employees
Less Than 6 months
Apr 15, 2021
Great platform to use
Great platform to use
Pros
Setting up RxVantage for our practice was a breeze; it's very user-friendly, and I could easily configure settings to suit our needs.
Cons
At the moment, I don't have any cons to mention.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kathryn
Hospital & Health Care, 500+ employees
Less Than 6 months
Apr 15, 2021
Great
Great
Pros
The product is user-friendly; I can enter my requirements for all to see.
Cons
The response time can be slow, especially when loading a response.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Brenda
Medical Practice, 11-50 employees
More than a year
Apr 14, 2021
Scheduling pharma appt�s made easy
Scheduling pharma appt�s made easy
Pros
RxVantage simplifies scheduling visits with pharma reps, freeing up staff time for other duties.
Cons
Initially, we noticed some inconvenience among pharma reps with the software, but over time, they've adapted and now appreciate the flexibility of scheduling on their terms. This positive shift reflects the software's effectiveness in accommodating their needs and streamlining the scheduling process.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lynsie
Medical Practice, 11-50 employees
More than a year
Apr 13, 2021
RxVantage is easy to use
RxVantage is easy to use
Pros
RxVantage has made our scheduling process for pharmaceutical reps much more streamlined.
Cons
Invitations to reps should come with detailed instructions. Some reps still struggle with using the system.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sue
Hospital & Health Care, 1-10 employees
Less Than 6 months
Apr 13, 2021
time saver
time saver
Pros
RxAdvantage saves me time and allows reps to schedule lunches without interruptions.
Cons
I find the product extremely user-friendly.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Rosemary
Health, Wellness and Fitness, 51-100 employees
More than a year
Apr 11, 2021
It' s all nice.
It' s all nice.
Pros
I'm grateful that I no longer have to handle scheduling directly; I can simply fax over a request to the rep, eliminating the need for phone calls.
Cons
It's not very intuitive to navigate when looking for reps matching specific drugs or companies. Maybe I need some retraining.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Glenda
Medical Practice, 1-10 employees
More than a year
Apr 11, 2021
This software changed my life
This software changed my life
Pros
This product is undoubtedly the best solution for managing industry reps in our office. We can easily publish our availability and office protocols for anyone interested in calling on our providers. Pushing out information is a breeze, and accessing the dashboard of reps from anywhere is incredibly convenient. This program has saved us countless hours of resources and has significantly streamlined our office workflow.
Cons
Honestly, there's nothing I dislike about it. Reps might report errors, but those are usually isolated incidents or attempts to avoid using the software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Katie
Health, Wellness and Fitness, 11-50 employees
More than a year
Apr 09, 2021
RxVantage
RxVantage
Pros
Using RxVantage has been incredibly easy and has significantly helped our practice. I would highly recommend it to anyone needing assistance with scheduling meetings or lunches.
Cons
There are hardly any downsides to this product. I'd recommend it to anyone.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tricia
Medical Practice, 51-100 employees
More than a year
Apr 09, 2021
Medical review
Medical review
Pros
Connecting with others and working with the software overall is easy.
Cons
It would be better if we could see our image on the screen during virtual meetings.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Emily
Medical Practice, 1-10 employees
Less Than 6 months
Apr 08, 2021
Great Service
Great Service
Pros
The software's ease of use allowed me to navigate it effortlessly.
Cons
There's nothing about the software that I disliked.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lisa
Medical Practice, 11-50 employees
Less than a year
Apr 06, 2021
lunch review
lunch review
Pros
Using RxVantage eliminates the need for a scheduling book, saving me time and hassle.
Cons
Sometimes the auto-cancel feature can be confusing, but otherwise, I have no complaints.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
darla
Medical Practice, 1-10 employees
More than a year
Apr 06, 2021
Great
Great
Pros
Scheduling rep lunches and sample drop-offs is seamless.
Cons
Reps often encounter issues with their presentations.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joshua
Accounting, 101-500 employees
More than a year
Apr 05, 2021
my opinion
my opinion
Pros
Tracking lunches is much simpler without reps constantly needing attention.
Cons
I've experienced double bookings since starting to use it. It would be helpful to have a section for reps to specify the food they're bringing.
Ease of use
8
Value for money
10
Customer Support
7
Functionality
7
Briana
Health, Wellness and Fitness, 11-50 employees
Less Than 6 months
Apr 04, 2021
User Friendly
User Friendly
Pros
Sending messages to all reps for updates is a feature I appreciate.
Cons
I receive multiple notifications when reps book multiple dates simultaneously.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
7
Elizabeth
Hospital & Health Care, 11-50 employees
More than a year
Apr 03, 2021
Helps keep appointments organized
Helps keep appointments organized
Pros
The Booking Calendar feature helps us keep our appointments organized.
Cons
Messaging can be a bit clunky; I wish it were easier to navigate.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Stephanie
Medical Practice, 500+ employees
More than a year
Apr 03, 2021
Great Software
Great Software
Pros
Getting started with the software was effortless, thanks to the support provided by their staff. It has greatly benefited our practice by eliminating the need for staff to be available for vendor scheduling. This has been a big help in streamlining our operations..
Cons
Some vendors seem to face issues occasionally, though it's unclear why.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Vicki
Hospital & Health Care, 51-100 employees
Less than a year
Apr 02, 2021
RXVantage Review
RXVantage Review
Pros
The software is straightforward and allows us to list special needs for our doctors and office staff.
Cons
Some of our reps struggle to confirm appointments.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tamra
Medical Practice, 11-50 employees
Less than a year
Apr 02, 2021
Best ever
Best ever
Pros
Transitioning from daily phone calls to having lunches booked online by pharmaceutical reps has been a game-changer. Initially, when an employee left who handled lunches, I was left to manage it, which became overwhelming. I considered canceling all lunches until I discovered RxVantage during a virtual MGMA seminar. After learning about its capabilities, I was sold. I instructed reps on how to use the system, eliminating the need for manual scheduling on our end. Now, my time is freed up, employees get their lunches, reps gain access to physicians and NPs, and reps can book their own appointments. It's been a transformative solution.
Cons
The fact that there's no cost to the practice is a huge plus. I have nothing negative to say about this product.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anne
Medical Practice, 11-50 employees
Less Than 6 months
Apr 02, 2021
Must have for rep lunches
Must have for rep lunches
Pros
Tracking daily scheduled lunches and communicating with reps within the software is convenient.
Cons
One aspect I find frustrating is when appointments are automatically canceled by RxVantage if reps forget to confirm them. This can lead to double bookings and manual follow-ups, which disrupt the scheduling process. It would be beneficial if the system could handle unconfirmed appointments differently to prevent such issues.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Waqas
Medical Practice, 11-50 employees
More than a year
Apr 01, 2021
RxVantage ease
RxVantage ease
Pros
As the appointment coordinator, RxVantage is easy for me to use.
Cons
It's challenging to get in touch with someone for product-related questions.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Sheila
Health, Wellness and Fitness, 101-500 employees
More than a year
Apr 01, 2021
Good Product
Good Product
Pros
Reps scheduling off-site is made easy with minimal employee involvement.
Cons
I have no complaints; it's a great product.
Ease of use
10
Value for money
7
Customer Support
10
Functionality
10
Susan
Hospital & Health Care, 51-100 employees
More than a year
Apr 01, 2021