RxVantage Reviews

“Unnecessary app

Pros

I bet the Pro was selling this to doctors offices for free. Trying to outsource vendors calling. But I still set up everything with the office over the phone. At the end they said I’d receive a confirmation email…and then I got roped into this service. To what benefit?

Cons

It’s telling that the positive reviews of this platform come from a doctors office, not those that have to pay (reps) for things we already do for free at 100s of other offices. I have accounts in 5 states and only 1 office that uses this. And I still need to contact the office directly to confirm lunch details.

“Worst Scheduling Website

Pros

None

Cons

There once was a free version now you have to pay an expensive monthly fee just to schedule a meeting which doesn’t even guarantee that more than one doctor will attend. Offices have rules on how many meetings a company can schedule making bookings even more difficult. The website is difficult to navigate necessitating calls to RxVantage and the doctors office anyway. I refuse to use this incredibly cumbersome service.

“Scheduling Meetings with Health Care Providers

Pros

None whatsoever

Cons

There is no longer a free version. The cost to schedule a meeting with a clinic is ridiculously high monthly. Only one office in my territory requires pharmaceutical reps to schedule this way so it’s SO not worth it! It’s much easier to schedule directly with an office which most offices allow thankfully. Using RxAdvantage to schedule is extremely difficult. The customer support is via email not telephone unless you pay $150 per month.

“Awful app!

Pros

Personally, I find contacting the office directly far more efficient and personalized.

Cons

It is very frustrating trying to book appointments through this platform. It's nearly impossible, and I end up having to double-check with offices anyway. Now, on top of that, we have to pay for this terrible service!

“Easy for novice users

Pros

I find it easy to use and instruct others to use for scheduling across multiple locations in our company.

Cons

This platform has been a lifesaver for our company. Setting rules is a breeze, and I honestly can't think of anything negative about it.

“Reliable online scheduling platform

Pros

I appreciate how representatives can customize their outreach to providers, addressing specific needs and questions.

Cons

I wish there were more options to verify our providers' schedules, like knowing when their lunch hour is. It would be great to set specific provider preferences for scheduling visits.

“Incredibly supportive tool

Pros

It is incredibly convenient to direct our drug reps to this site for setting up lunches and other appointments without needing to maintain a calendar at the front desk. With all our preferences and availability listed, it streamlines the process for everyone involved.

Cons

Our office information seems to be circulating more widely now, leading to more requests from reps to visit us.

“Good experience so far

Pros

It's simple and user-friendly for both our practice and the reps.

Cons

Appointments get canceled if reps don't confirm them two days prior to the scheduled date.

“Simplified scheduling for pharma reps

Pros

We've experienced a significant shift in our front desk operations since using RxVantage. Our staff spends less time scheduling meetings with Pharmaceutical and Medical Device Representatives and more time focused on patient care. Interested reps can log on, view our available meeting times, and self-schedule based on our clearly defined rules. This software also ensures that scheduling remains separate from our patient appointments and information. Communication with reps is swift and efficient through the software's messaging feature, eliminating the need for lengthy phone calls or texting. Feedback from the reps has been positive once they become familiar with the system, emphasizing its speed and ease of use.

Cons

Initially, some representatives encounter difficulties with the software, particularly when signing up to find our doctors or practice. It appears they need to be very precise with city names. However, despite these initial challenges, most representatives eventually express a preference for this scheduling method. They find it easier to use once they've overcome the initial hurdles.

“Easy to use

Pros

Reps find it easy to schedule meetings and lunches with our office, removing the need for a manual calendar.

Cons

It would be helpful to have an option showing which providers are working each day, especially those on rotating shifts.

“Quick to learn

Pros

Training people on RxVantage is very easy for me, they usually understand it after just one demonstration.

Cons

If there are any drawbacks, I genuinely don't know what more I would want.

“Boosts efficiency

Pros

By providing brochures to pharma reps, I can let them schedule themselves, which eliminates the need for manual date checking and prevents double bookings.

Cons

The 48-hour confirmation feature is convenient but frustrating when slots get automatically removed if reps forget to confirm. It would be better if it held the slot temporarily.

“Exceptionally supportive

Pros

RxVantage comes in handy, providing us with valuable information about our drug reps and their offerings.

Cons

I can't find any cons. Great job!

“Amazing product

Pros

This digital platform is incredibly easy to use, eliminating the need to manually manage rep lunches in the office.

Cons

I have no complaints about RxVantage; the program exceeds expectations.

“User friendly system

Pros

I like having the option to approve reps before they can book appointments.

Cons

I haven't encountered any difficulties with the program.

“Quick setup, helpful service

Pros

I'm thoroughly impressed with this platform. Initially skeptical, I kept wondering if there was a catch. Turns out, there isn't! Scheduling rep lunches used to be a time-consuming hassle, but RxVantage has freed up so much time for me and my staff. The implementation process was flawless; RxVantage loaded our upcoming calendar and handled contacting reps without any issues. I'm incredibly satisfied with this product, and I wish I had started using it sooner. While I'm not one to write reviews, I'll definitely be recommending this platform to others.

Cons

No problems have been experienced with this software.

“Top quality product

Pros

Our company finds RxVantage incredibly easy to use and enjoys all its features.

Cons

I can't think of any cons off the top of my head.

“Ideal for a single purpose

Pros

I can easily see which days lunches are provided across our three offices.

Cons

I keep receiving emails asking for reviews, but I only use the software to check lunch schedules.

“Satisfied with results

Pros

Rxvantage is convenient for both the office staff and the reps when it comes to scheduling.

Cons

I don't like that unconfirmed appointments get automatically canceled.

“Convenience is everything

Pros

I'm relieved that I no longer have to coordinate rep visits manually. With RxVantage, reps can choose their preferred day and time based on availability, making it incredibly easy for me. It's one less responsibility on my plate to manage.

Cons

I had trouble initially finding how to send a message to a rep, but once I figured it out, it was straightforward.

“Streamlined my work

Pros

Navigating the software is simple, helping keep everything organized for daily use.

Cons

I can honestly say there's nothing I dislike about this software. It's made lunch scheduling so much easier for us.

“Ultimate efficiency

Pros

I think Rx Vantage is the quickest and easiest way to contact pharmaceutical reps, making the old way of calling them seem old-fashioned.

Cons

I can't think of any cons; I like every aspect of RxVantage.

“User-friendly login

Pros

Logging in and using the software is a simple process that is very user-friendly.

Cons

Sometimes the calendar defaults back to 2019, and it's a hassle to keep it on the current year.

“I can not imagine going back

Pros

Before using RXVantage, I relied on a large calendar book to schedule lunches. Reps would come in and wait for me to meet with them to review the schedule, resulting in numerous phone calls. The amount of time I spent scheduling lunches was overwhelming. Since implementing RXVantage, everything has changed. Reps can now book themselves and confirm lunch days without waiting for my response. I can email them to coordinate what they'll bring in. There's no more confusion or mistakes, and the software has lifted a significant burden off my shoulders. I couldn't imagine going back to the old way.

Cons

I really can't find any faults with the software.

“Great platform to use

Pros

Setting up RxVantage for our practice was a breeze; it's very user-friendly, and I could easily configure settings to suit our needs.

Cons

At the moment, I don't have any cons to mention.

“Great

Pros

The product is user-friendly; I can enter my requirements for all to see.

Cons

The response time can be slow, especially when loading a response.

“Scheduling made easy

Pros

RxVantage simplifies scheduling visits with pharma reps, freeing up staff time for other duties.

Cons

Initially, we noticed some inconvenience among pharma reps with the software, but over time, they've adapted and now appreciate the flexibility of scheduling on their terms. This positive shift reflects the software's effectiveness in accommodating their needs and streamlining the scheduling process.

“RxVantage is easy to use

Pros

RxVantage has made our scheduling process for pharmaceutical reps much more streamlined.

Cons

Invitations to reps should come with detailed instructions. Some reps still struggle with using the system.

“time saver

Pros

RxAdvantage saves me time and allows reps to schedule lunches without interruptions.

Cons

I find the product extremely user-friendly.

“It' s all nice.

Pros

I'm grateful that I no longer have to handle scheduling directly; I can simply fax over a request to the rep, eliminating the need for phone calls.

Cons

It's not very intuitive to navigate when looking for reps matching specific drugs or companies. Maybe I need some retraining.

“This software changed my life

Pros

This product is undoubtedly the best solution for managing industry reps in our office. We can easily publish our availability and office protocols for anyone interested in calling on our providers. Pushing out information is a breeze, and accessing the dashboard of reps from anywhere is incredibly convenient. This program has saved us countless hours of resources and has significantly streamlined our office workflow.

Cons

Honestly, there's nothing I dislike about it. Reps might report errors, but those are usually isolated incidents or attempts to avoid using the software.

“RxVantage

Pros

Using RxVantage has been incredibly easy and has significantly helped our practice. I would highly recommend it to anyone needing assistance with scheduling meetings or lunches.

Cons

There are hardly any downsides to this product. I'd recommend it to anyone.

“Medical review

Pros

Connecting with others and working with the software overall is easy.

Cons

It would be better if we could see our image on the screen during virtual meetings.

“Great Service

Pros

The software's ease of use allowed me to navigate it effortlessly.

Cons

There's nothing about the software that I disliked.

“lunch review

Pros

Using RxVantage eliminates the need for a scheduling book, saving me time and hassle.

Cons

Sometimes the auto-cancel feature can be confusing, but otherwise, I have no complaints.

“Great

Pros

Scheduling rep lunches and sample drop-offs is seamless.

Cons

Reps often encounter issues with their presentations.

“my opinion

Pros

Tracking lunches is much simpler without reps constantly needing attention.

Cons

I've experienced double bookings since starting to use it. It would be helpful to have a section for reps to specify the food they're bringing.

“User Friendly

Pros

Sending messages to all reps for updates is a feature I appreciate.

Cons

I receive multiple notifications when reps book multiple dates simultaneously.

“Helps keep appointments organized

Pros

The Booking Calendar feature helps us keep our appointments organized.

Cons

Messaging can be a bit clunky; I wish it were easier to navigate.

“Great Software

Pros

Getting started with the software was effortless, thanks to the support provided by their staff. It has greatly benefited our practice by eliminating the need for staff to be available for vendor scheduling. This has been a big help in streamlining our operations..

Cons

Some vendors seem to face issues occasionally, though it's unclear why.

“RXVantage Review

Pros

The software is straightforward and allows us to list special needs for our doctors and office staff.

Cons

Some of our reps struggle to confirm appointments.

“Best ever

Pros

Transitioning from daily phone calls to having lunches booked online by pharmaceutical reps has been a game-changer. Initially, when an employee left who handled lunches, I was left to manage it, which became overwhelming. I considered canceling all lunches until I discovered RxVantage during a virtual MGMA seminar. After learning about its capabilities, I was sold. I instructed reps on how to use the system, eliminating the need for manual scheduling on our end. Now, my time is freed up, employees get their lunches, reps gain access to physicians and NPs, and reps can book their own appointments. It's been a transformative solution.

Cons

The fact that there's no cost to the practice is a huge plus. I have nothing negative to say about this product.

“Must have for rep lunches

Pros

Tracking daily scheduled lunches and communicating with reps within the software is convenient.

Cons

One aspect I find frustrating is when appointments are automatically canceled by RxVantage if reps forget to confirm them. This can lead to double bookings and manual follow-ups, which disrupt the scheduling process. It would be beneficial if the system could handle unconfirmed appointments differently to prevent such issues.

“RxVantage ease

Pros

As the appointment coordinator, RxVantage is easy for me to use.

Cons

It's challenging to get in touch with someone for product-related questions.

“Good Product

Pros

Reps scheduling off-site is made easy with minimal employee involvement.

Cons

I have no complaints; it's a great product.

“Great Program

Pros

Reps find it easy to schedule appointments without going through the office.

Cons

I haven't found anything that needs improvement so far.

“Great Platform

Pros

RxVantage significantly reduces the time spent on the phone booking lunches with drug reps.

Cons

The feature for virtual meetings is a bit cumbersome; I often have trouble seeing and hearing the rep simultaneously.

“Efficiency and time saver

Pros

Reps can now schedule, confirm, cancel, and check the schedule without interrupting our office staff. If there's a scheduling discrepancy, it's easy to check the logs to identify the issue, which typically arises when reps fail to confirm their lunches. This program has saved our office staff a considerable amount of time and frustration. While reps may experience a slight learning curve with their initial schedule, navigation becomes easy afterward. Overall, we love it.

Cons

It's essential for reps to input our zip code to ensure our practice shows up on their list. Additionally, reps must promptly confirm their lunch appointments; otherwise, they may be offered to other reps, leading to occasional double bookings. These aspects are crucial for smooth scheduling and minimizing conflicts.

“Time Saver

Pros

RxVantage simplifies scheduling reps, allowing staff to focus on other tasks.

Cons

There's really nothing I dislike about this software.

“Simplifies Scheduling Visits with PharmaMedical Representatives

Pros

Using RxVantage has significantly reduced the time our front desk staff spends on scheduling meetings with Pharmaceutical and Medical Device Representatives. The software allows reps to log in view our available meeting times and selfschedule according to the rules we've set. It keeps the scheduling separate from our patient information and allows direct communication through the platform. It's fast easy and has received positive feedback from reps once they learn how to use it.

Cons

Some reps initially struggle with the signup process specifically finding our doctors or practice name. It requires them to be specific and list every city in their territory. Improving this aspect could enhance the user experience. However most reps eventually adapt to the system and find it more convenient than traditional scheduling methods.