Sammy EHR Reviews

Pros

The live patient portal and billing module have made this not only a brilliant solution for our staff but for our patients as well. Impressive work!

Cons

There are no negative aspects to it, and we are happy with the switch. However, the customer care department can be a bit more responsive!

Pros

SammyEHR Software has helped our mid-sized practice manage its staff and also facilitate patients. Doctors can add notes and sign off on charts with ease.

Cons

It shows an error when more than one doctor is consulting with the same patient, which is very irritating.

Pros

I find it simple to use, with great customer support, good customization options, and really impressive built-in features overall.

Cons

To be honest, understanding the software and how to operate it was a real struggle for me. If they have better guidance outlines it would be less time-consuming.

Pros

I can save a lot of time by using the auto-fill option to add similar patient details all at once. I like how the system is simple and easy to use, even for beginners, with a quick learning curve.

Cons

The guidelines provided are inadequate and need some work upon it.

Pros

It is a good software because we didn't have to spend a lot of time getting used to the program. The files are placed in an orderly fashion, so i can easily go through them! Very impressive.

Cons

I find it difficult to save data using the insurance claim management system.

Pros

This program has helped us with management and patient facilitation.

Cons

Not suitable for multiple users at the same time. Their customer support is also unresponsive at times which makes it hard to operate it.

Pros

It's cheaper than most system out there but it definitely lacks a lot of the features that makes a system good.

Cons

The program becomes unresponsive at times. The customer support is bad and we wish it had a simple billing feature so we could increase the efficiency of our workflow.

Pros

This programme is mindful of the differences in billing and coding; this really help streamline our workflow.

Cons

Templates are limited, and preparing them takes a lot of time.

Pros

The training was informative and we did not have to spend a lot of time to get used to it. The system setup is to our liking.

Cons

I have found that the insurance claim management system does not save the details for two providers.

Pros

It's great value for the money, and I can save time by entering all similar patient information at once using the autofill option.

Cons

Online tutorial guide videos are not helpful and lack content.

Pros

The price is the only good thing about it.

Cons

The software hangs up and it does not perform actions instantly. The design is poor too and makes it difficult to navigate.

Pros

It has done the job of streamlining our workflows and getting everything in order. We are no longer bound by paper records.

Cons

I have noticed that customer service is not always available and takes some time to respond.

Pros

The software is good and does everything that they promised during the training.

Cons

We wished it had an easy billing function so we could make our workflow even more productive.

Pros

The system had all the options to allow us to process patients and handle their billing cycles.

Cons

It feels outdated now and the interface is too clunky. They need a major overhaul.

Pros

We use it to schedule appointments and also update patient charts. The voice recognition allows doctors to use it without having to sit in front of a computer.

Cons

The dashboard should have the option to increase or decrease the size of icons.

Pros

It has a simple dashboard, and I could just sign in and get started. I learned how to use it on my own with the help of their wonderful tutorials.

Cons

I wish I could go through several claims at once instead of having to open each one separately.

Pros

SammyEHR has made it easier for me to manage my practice and handle all scheduling, billing, and insurance tasks. I can add notes, upload documents, attach photographs and keep all the patient information stored in one secure location.

Cons

This one has fewer technical issues and glitches as compared to other software in the same budget but there are still occasional hiccups.

Pros

Once I got the hang of it, it became super convenient, especially in the Podiatry department, as it's familiar with podiatrist billing and coding.

Cons

It is difficult to use in the beginning and the templates are very restricted.

Pros

We started using SammyEHR a few months back and we love our decision. We really love the software. It has made our work life much better.

Cons

I dont like their Customer support. Its so hard to reach them and when you do, they are of no help.