softwareSammy EHR Software Reviews
19 Reviews
Overall Rating
3.6
19 Reviews
Rating Distribution
5
(4)
4
(8)
3
(3)
2
(4)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Overall Rating
3.6
19 Reviews
Rating Distribution
5
(4)
4
(8)
3
(3)
2
(4)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Filters
Specialty
Provider Size
Time Used
Brilliant!
Brilliant!
Pros
The live patient portal and billing module have made this not only a brilliant solution for our staff but for our patients as well. Impressive work!
Cons
There are no negative aspects to it, and we are happy with the switch. However, the customer care department can be a bit more responsive!
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Rudy
Abbot Health Center, 10-49 employees
Nov 11, 2022
Deserves all the praise
Deserves all the praise
Pros
SammyEHR Software has helped our mid-sized practice manage its staff and also facilitate patients. Doctors can add notes and sign off on charts with ease.
Cons
It shows an error when more than one doctor is consulting with the same patient, which is very irritating.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Kurt
Alvarez Community Hospital, 50-99 employees
Sep 11, 2022
Once you get the hang of it, theres no going back!
Once you get the hang of it, theres no going back!
Pros
Easy to operate, good customer support, Nice customization options, and really impressive inbuilt features overall.
Cons
To be honest, understanding the software and how to operate it was a real struggle for me. If they have better guidance outlines it would be less time-consuming.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Jennifer
21st Century Dermatology, LLC, 2-9 employees
May 08, 2022
Your Office Best friend!
Your Office Best friend!
Pros
You can save a lot of time by using the auto-fill option to enter all similar patient details at the same time. I like how the system is pretty straightforward forward and its easy to operate it even for beginners with an easy learning curve.
Cons
The guidelines provided are inadequate and need some work upon it.
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Josh
Campbell Medical Center , 10-49 employees
Apr 20, 2022
User-Friendly Software!
User-Friendly Software!
Pros
Its a good software because we didnt have to spend a lot of time getting used to the program. The files are placed in an orderly fashion, so you can easily navigate your way through them! Very impressive.
Cons
The insurance claim management system makes it hard to save data.
Ease of use
8
Value for money
7
Customer Support
9
Functionality
9
Drake
Quest Medical Center, 10-49 employees
Mar 15, 2022
Not A Practical Choice!
Not A Practical Choice!
Pros
This program has helped us with management and patient facilitation.
Cons
Not suitable for multiple users at the same time. Their customer support is also unresponsive at times which makes it hard to operate it.
Ease of use
5
Value for money
6
Customer Support
6
Functionality
5
Jinny
Alvarez Community Hospital, 50-99 employees
Apr 29, 2021
Affordable but comes at a price!
Affordable but comes at a price!
Pros
Its cheaper than most system out there but it definitely lacks a lot of the features that makes a system good.
Cons
The programme becomes unresponsive at times.The customer support is bad and we wish it had a simple billing feature so we could increase the efficiency of our workflow.
Ease of use
4
Value for money
5
Customer Support
6
Functionality
5
Megan
Carnought Dialysis Center, 2-9 employees
Apr 29, 2021
Not the best option!
Not the best option!
Pros
This programme is mindful of the differences in billing and coding; this really help streamline our workflow.
Cons
templates are limited, and preparing them takes a long time.
Ease of use
5
Value for money
6
Customer Support
4
Functionality
6
Barry
County Podiatry Associates, 2-9 employees
Apr 29, 2021
Short learning curve
Short learning curve
Pros
The training was informative and we did not have to spend a lot of time to get used to it. The system setup is to our liking.
Cons
The insurance claim management does not save the details for two providers.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
7
Gabriella
Quest Medical Center, 10-49 employees
Mar 26, 2021
Administrative Assistant
Administrative Assistant
Pros
Good for the money and you can save time by logging in all similar patient information simultaneously through the autofill option.
Cons
Online tutorial guide videos are not helpful and lack content.
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Hani
Campbell Medical Center, 10-49 employees
Mar 24, 2021
Unresponsive software
Unresponsive software
Pros
The price is the only good thing about it.
Cons
The software hangs up and it does not perform actions instantly. The design is poor too and makes it difficult to navigate.
Ease of use
4
Value for money
4
Customer Support
6
Functionality
5
Eliza
Carnought Dialysis Center, 2-9 employees
Mar 22, 2021
Works fine
Works fine
Pros
It has done the job of streamlining our workflows and getting everything in order. We are no longer bound by paper records.
Cons
The customer service is not always there and takes some time to get back.
Ease of use
8
Value for money
7
Customer Support
6
Functionality
7
Brandon
Good Will Medical Clinic, 10-49 employees
Mar 17, 2021
They should work on their customer service
They should work on their customer service
Pros
The software is good and does everything that they promised during the training.
Cons
We wished it had an easy billing function so we could make our workflow even more productive
Ease of use
8
Value for money
8
Customer Support
6
Functionality
8
Christie
New Horizon Health, 2-9 employees
Mar 13, 2021
Sammy needs a makeover
Sammy needs a makeover
Pros
The system had all the options to allow us to process patients and handle their billing cycles.
Cons
It feels outdated now and the interface is too clunky. They need a major overhaul.
Ease of use
6
Value for money
7
Customer Support
7
Functionality
7
Troy
Long Island Rescue Service, 50-99 employees
Mar 13, 2021
Sammy works well
Sammy works well
Pros
We use it to schedule appointments and also update patient charts. The voice recognition allows doctors to use it without having to sit in front of a computer.
Cons
The dashboard should have the option to increase or decrease the size of icons.
Ease of use
10
Value for money
9
Customer Support
8
Functionality
10
Steve
Avery Oral Health, 50-99 employees
Mar 13, 2021
Sammy saves time!
Sammy saves time!
Pros
It has a simple dashboard and you can just sign in and get started. I learned how to use it myself with the help of their wonderful tutorials.
Cons
I wish I could go through several claims at once instead of having to open each one separately.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
9
Wahid
Shadyside ER, 10-49 employees
Mar 07, 2021
Great budget EHR software
Great budget EHR software
Pros
SammyEHR has made it easier for me to manage my practice and handle all scheduling, billing, and insurance tasks. I can add notes, upload documents, attach photographs and keep all the patient information stored in one secure location.
Cons
This one has fewer technical issues and glitches as compared to other software in the same budget but there are still occasional hiccups.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
9
Fred
Underwood Medical Center, 50-99 employees
Mar 06, 2021
Efficient and effective
Efficient and effective
Pros
Once you get a hang of it, it becomes super convenient especially in the Podiatry department as its acquainted with podiatrist billing and coding.
Cons
Its hard to navigate in the beginning. The templates are very restricted.
Ease of use
8
Value for money
9
Customer Support
7
Functionality
9
Barry
County podiatry Associates, 2-10 employees employees
Sep 03, 2020
It is great for work
It is great for work
Pros
We started using SammyEHR a few months back and we love our decision. We really love the software. It has made our work life much better.
Cons
I dont like their Customer support. Its so hard to reach them and when you do, they are of no help.
Ease of use
8
Value for money
9
Customer Support
7
Functionality
8
Danielle
Unicom Urgent Care, - employees
Sep 02, 2020
Filters
Brilliant!
Brilliant!
Pros
The live patient portal and billing module have made this not only a brilliant solution for our staff but for our patients as well. Impressive work!
Cons
There are no negative aspects to it, and we are happy with the switch. However, the customer care department can be a bit more responsive!
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Rudy
Abbot Health Center, 10-49 employees
Nov 11, 2022
Deserves all the praise
Deserves all the praise
Pros
SammyEHR Software has helped our mid-sized practice manage its staff and also facilitate patients. Doctors can add notes and sign off on charts with ease.
Cons
It shows an error when more than one doctor is consulting with the same patient, which is very irritating.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Kurt
Alvarez Community Hospital, 50-99 employees
Sep 11, 2022
Once you get the hang of it, theres no going back!
Once you get the hang of it, theres no going back!
Pros
Easy to operate, good customer support, Nice customization options, and really impressive inbuilt features overall.
Cons
To be honest, understanding the software and how to operate it was a real struggle for me. If they have better guidance outlines it would be less time-consuming.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Jennifer
21st Century Dermatology, LLC, 2-9 employees
May 08, 2022
Your Office Best friend!
Your Office Best friend!
Pros
You can save a lot of time by using the auto-fill option to enter all similar patient details at the same time. I like how the system is pretty straightforward forward and its easy to operate it even for beginners with an easy learning curve.
Cons
The guidelines provided are inadequate and need some work upon it.
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Josh
Campbell Medical Center , 10-49 employees
Apr 20, 2022
User-Friendly Software!
User-Friendly Software!
Pros
Its a good software because we didnt have to spend a lot of time getting used to the program. The files are placed in an orderly fashion, so you can easily navigate your way through them! Very impressive.
Cons
The insurance claim management system makes it hard to save data.
Ease of use
8
Value for money
7
Customer Support
9
Functionality
9
Drake
Quest Medical Center, 10-49 employees
Mar 15, 2022
Not A Practical Choice!
Not A Practical Choice!
Pros
This program has helped us with management and patient facilitation.
Cons
Not suitable for multiple users at the same time. Their customer support is also unresponsive at times which makes it hard to operate it.
Ease of use
5
Value for money
6
Customer Support
6
Functionality
5
Jinny
Alvarez Community Hospital, 50-99 employees
Apr 29, 2021
Affordable but comes at a price!
Affordable but comes at a price!
Pros
Its cheaper than most system out there but it definitely lacks a lot of the features that makes a system good.
Cons
The programme becomes unresponsive at times.The customer support is bad and we wish it had a simple billing feature so we could increase the efficiency of our workflow.
Ease of use
4
Value for money
5
Customer Support
6
Functionality
5
Megan
Carnought Dialysis Center, 2-9 employees
Apr 29, 2021
Not the best option!
Not the best option!
Pros
This programme is mindful of the differences in billing and coding; this really help streamline our workflow.
Cons
templates are limited, and preparing them takes a long time.
Ease of use
5
Value for money
6
Customer Support
4
Functionality
6
Barry
County Podiatry Associates, 2-9 employees
Apr 29, 2021
Short learning curve
Short learning curve
Pros
The training was informative and we did not have to spend a lot of time to get used to it. The system setup is to our liking.
Cons
The insurance claim management does not save the details for two providers.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
7
Gabriella
Quest Medical Center, 10-49 employees
Mar 26, 2021
Administrative Assistant
Administrative Assistant
Pros
Good for the money and you can save time by logging in all similar patient information simultaneously through the autofill option.
Cons
Online tutorial guide videos are not helpful and lack content.
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Hani
Campbell Medical Center, 10-49 employees
Mar 24, 2021
Unresponsive software
Unresponsive software
Pros
The price is the only good thing about it.
Cons
The software hangs up and it does not perform actions instantly. The design is poor too and makes it difficult to navigate.
Ease of use
4
Value for money
4
Customer Support
6
Functionality
5
Eliza
Carnought Dialysis Center, 2-9 employees
Mar 22, 2021
Works fine
Works fine
Pros
It has done the job of streamlining our workflows and getting everything in order. We are no longer bound by paper records.
Cons
The customer service is not always there and takes some time to get back.
Ease of use
8
Value for money
7
Customer Support
6
Functionality
7
Brandon
Good Will Medical Clinic, 10-49 employees
Mar 17, 2021
They should work on their customer service
They should work on their customer service
Pros
The software is good and does everything that they promised during the training.
Cons
We wished it had an easy billing function so we could make our workflow even more productive
Ease of use
8
Value for money
8
Customer Support
6
Functionality
8
Christie
New Horizon Health, 2-9 employees
Mar 13, 2021
Sammy needs a makeover
Sammy needs a makeover
Pros
The system had all the options to allow us to process patients and handle their billing cycles.
Cons
It feels outdated now and the interface is too clunky. They need a major overhaul.
Ease of use
6
Value for money
7
Customer Support
7
Functionality
7
Troy
Long Island Rescue Service, 50-99 employees
Mar 13, 2021
Sammy works well
Sammy works well
Pros
We use it to schedule appointments and also update patient charts. The voice recognition allows doctors to use it without having to sit in front of a computer.
Cons
The dashboard should have the option to increase or decrease the size of icons.
Ease of use
10
Value for money
9
Customer Support
8
Functionality
10
Steve
Avery Oral Health, 50-99 employees
Mar 13, 2021
Sammy saves time!
Sammy saves time!
Pros
It has a simple dashboard and you can just sign in and get started. I learned how to use it myself with the help of their wonderful tutorials.
Cons
I wish I could go through several claims at once instead of having to open each one separately.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
9
Wahid
Shadyside ER, 10-49 employees
Mar 07, 2021
Great budget EHR software
Great budget EHR software
Pros
SammyEHR has made it easier for me to manage my practice and handle all scheduling, billing, and insurance tasks. I can add notes, upload documents, attach photographs and keep all the patient information stored in one secure location.
Cons
This one has fewer technical issues and glitches as compared to other software in the same budget but there are still occasional hiccups.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
9
Fred
Underwood Medical Center, 50-99 employees
Mar 06, 2021
Efficient and effective
Efficient and effective
Pros
Once you get a hang of it, it becomes super convenient especially in the Podiatry department as its acquainted with podiatrist billing and coding.
Cons
Its hard to navigate in the beginning. The templates are very restricted.
Ease of use
8
Value for money
9
Customer Support
7
Functionality
9
Barry
County podiatry Associates, 2-10 employees employees
Sep 03, 2020
It is great for work
It is great for work
Pros
We started using SammyEHR a few months back and we love our decision. We really love the software. It has made our work life much better.
Cons
I dont like their Customer support. Its so hard to reach them and when you do, they are of no help.
Ease of use
8
Value for money
9
Customer Support
7
Functionality
8
Danielle
Unicom Urgent Care, - employees
Sep 02, 2020