Sevocity Reviews

Pros

EHR templates are easy to create

Cons

Customer support is non existent after onboarding - my staff complained frequently about being ignored. The program lost information on the practice management side- both my office manager and biller complained about this frequently and it took a lot of extra admin time to discover and retrieve lost information. The PM side of things is very cumbersome and not easily navigated. The cancellation process is also cumbersome- buyer beware it is designed to detour you from cancellation. Expect to pay for months of service after you cancel because their data collection process takes 6-8 weeks to perform- leaving you on the hook for unnecessary expenses beyond your contract and utilization.

Pros

It has a professional appearance but its performance is not up to par. Howeverrr this software had real potential to be excellent.

Cons

Well it does not really fit with our companys daily operations and tends to create more errors than it solves.

Pros

We're really happy with our trainer !! they're fantastic. One thing we especially appreciate is how quickly we get feedback. It makes a huge difference to get that guidance right away instead of waiting around.

Cons

The lack of a texting feature for patients is a drawback. As we really need a way to notify them about their upcoming appointments.

Pros

Signing up and booking appointments is pretty easy and simple.

Cons

We are still getting familiar with how to manage Orders and Referrals within the system.

Pros

What stands out to me is the transparent communication, effective training and consistent follow-up support.

Cons

Nothing comes to mind right now as our organization just started using it.

Pros

My favorite parts are the simple interface, the systems speed and the strong communication it supports for both our team and our patients. It is also great that we can have several files open at once and training newcomers is easy because everything makes sense.

Cons

Honestly there is very little I don't like about it. It is a great program thats made our office run much more smoothly. The only small improvement I can think of is being able to look back at messages even after they have been sent.

Pros

Getting into it is not an issue. Yes I had some doubts initially but moving around the platform turned out to be very easy.

Cons

One thing I noticed is that it does not integrate well with electronic health record systems from other hospitals.

Pros

The best feature is how simple it is to move from one part of the system to another without any confusion.

Cons

At the moment I do not have any complaints.

Pros

Sevocity is so user friendly that everyone finds it easy to use, from our staff to the doctors themselves.

Cons

If I had to point out one downside it is the way we have to access our MIPS reports. It would be much more convenient if they were displayed on a simple, easy to read dashboard.

Pros

The EMR system is very user friendly. Their support team is also wonderful as they are always helpful for answering questions and getting our new hires trained up.

Cons

A few tasks require too many clicks or steps. So it feels to me that those processes could be simplified to save time.

Pros

I think the tool's simple design is the best part. You can pretty much understand how it works right away even without a manual or training.

Cons

Sometimes I feel like the charting options could offer a bit more depth and detail.

Pros

So far I really like how smooth and logical the system feels. Plus having a patients complete details all in one view is incredibly useful.

Cons

Having more options to personalize things would be great.

Pros

Getting around Sevocity is a simple and hassle-free experience for anyone.

Cons

We just started using it so it is too soon for me to have any real issues.

Pros

Psychologists typically don't receive software training in med school, so it's always a relief to get a practice tool that automates a lot of the paperwork for you, without you having to pour over lengthy tutorials and bother customer support for every little thing. Sevocity is doing great for us on all these fronts.

Cons

None worth mentioning.

Pros

As a small rehab facility with lots of critical patient mental health work, we were initially quite intrigued by all the positive reviews left by existing subscription customers on Google, so we decided to give the platform a shot. And it was good that we did because now our entire company operation, from initial clinic data entry and the vendor's training sessions to client billing, everything has proceeded smoothly. I agree that the software is suited for different specialties; some of our colleagues are successfully using it in their orthopedic practice. We recommend Sevocity, so you can take our software advice with confidence.

Cons

The support team has troubled us on a few occasions, one instance where valuable time was lost because of an unfortunate delay in receiving swift system troubleshooting help. We're hoping the vendor takes notice and improves these issues.

Pros

My top reason for liking this software is how well it handles a high number of patients. The templates are a lifesaver on hectic days making everything much faster and more efficient for us.

Cons

Removing templates is a tedious process because we have to delete them from each providers profile separately. Prescribing medication is also a bit awkward since it requires switching to a separate, linked software program.

Pros

Sevocity has been much simpler to operate than the three other EHR systems I have tried. A standout feature is making my own templates and flow sheets which the amazing support team helped me set up.

Cons

Right now I wish I could design templates outside of a specific patient's file. It would also be helpful to build simple flow sheets and to pull details from another providers past notes. These features might already exist but I am still new to the system, having only used it for a few weeks.

Pros

It is great because of the ease of use. I do not struggle with performing everyday tasks. The customer service is super friendly. Very impressive.

Cons

I wish they included a practice management module too with the software.

Pros

Few things I like a lot are finding patient details, attached documents and various settings are all very user friendly.

Cons

One thing I noticed is that there is no option to add notes specifically for the reason for visit section.

Pros

Sevocity software performs wonderfully! It's both simple to operate and designed with the user in mind.

Cons

The interface displays a lot of information at one time so it takes a little while to get accustomed to the software's workflow.