Noterro Reviews

“Optimal Living

Pros

I appreciate the user-friendliness of Nittio, especially its customizable pricing and convenient mobile navigation. The appointment reminders it sends to clients are particularly helpful.

Cons

I have noticed that in some other platforms, attaching a credit card to a client file is included in certain price plans. However, breaking down all the options can lead to a rapid accumulation of costs, especially if we aim to provide additional services to our clients.

“Great all in one solution

Pros

I really appreciate the soap notes and customization options. The tagging feature on the body is fantastic, and I love how the system learns which tags I use most frequently.

Cons

The calendar and booking functionality feels somewhat cumbersome. Moving appointments around is not as straightforward, and associated invoices or notes don't move along seamlessly. Deleting appointments also involves multiple steps.

“Noterro Review

Pros

I find Noterro accessible, customizable and I appreciate having access to the online app.

Cons

It would be more convenient if appointments made through online booking were automatically added to the calendar without needing confirmation from the practitioner. Having the ability to accept or decline appointment requests directly would be helpful.

“Great EMR, Great prices

Pros

The setup was a breeze, and I particularly like the feature where there's a video for everything.

Cons

I wish there were more features tailored specifically for medical practices, such as improved input options.

“Getting started with ease

Pros

Noterro provides incredible customer support with quick and helpful responses. Additionally, the app portal enhances accessibility, offering unmatched quality for its cost.

Cons

I find the process of using soap notes in this system to be a bit challenging. I miss the simplicity of creating checkbox lists for treated areas and techniques used. The prospect of manually typing everything is daunting, although I understand there might be typing shortcuts available.

“Keeping the product after free trial

Pros

The scheduling process is very easy and efficient as it sets up automatically. I havent attempted to upload my own forms yet, but I am hopeful that it will be a straightforward task.

Cons

Currently, the program cannot directly fax or send a note to a physician from the template. The only option is to download it to the computer and send it as an attachment. Noterro plans to add this feature in the future, but it is not being worked on at the moment.

“Overall Great

Pros

The customer service has been great, especially when it comes to responding to my questions. However, some of the workarounds have been overshadowed by the additional features like Find a Time, Linking family accounts, Privacy and the setup videos.

Cons

It took me a bit more effort and exploration to access some of the features, and there were some limitations in the Admin, Practitioner (Therapist) and Asst. views that I found confusing initially. However, I appreciated the ability to ask questions during scheduled meetings, and the team discussed some of the items that are currently being developed. It would be useful to have visibility on the current items in progress.

“Its alright, good for simple repetitive treatments but needs serious improvement.

Pros

We need to improve the booking systems email notifications and receipts as they are currently only functioning intermittently.

Cons

The Output Language Code in use lacks important features such as charting, assessments, ongoing treatment goals, and warnings/notifications.

“The best option in town

Pros

The software has an excellent booking system, email notifications and receipts feature.

Cons

The software lacks a few important features such as charting, assessments, ongoing treatment goals, and warnings/notifications.

“Noterro Review

Pros

My favorite features are the online calendar and reminders.

Cons

To clarify, I am interested in having greater customization options for the soap notes and intake form.